INTERNSHIP REPORT World link professional translation and consulting JSC

TABLE OF CONTENTSTABLE OF CONTENTS...i LIST OF ABBREVIATIONS...iii LIST OF IMAGES, CHARTS AND TABLES...iv INTRODUCTION...v CHAPTER I: OVERVIEW OF WORLD LINK PROFESSIONAL TRANSLATION AND

TABLE OF CONTENTS

TABLE OF CONTENTS i

LIST OF ABBREVIATIONS iii

LIST OF IMAGES, CHARTS AND TABLES iv

INTRODUCTION v

CHAPTER I: OVERVIEW OF WORLD LINK PROFESSIONAL TRANSLATION AND CONSULTING JOINT STOCK COMPANY 1

1.1 General information about WORLD LINK PROFESSIONAL TRANSLATION AND CONSULTING JSC 1

1.1.1 General introduction about WORLD LINK PROFESSIONAL TRANSLATION AND CONSULTING JSC 1

1.1.3 Establishment and Development of Worldlink JSC 2

1.1.4 Type of Worldlink JSC services 2

1.1.5 The organizational structure: 3

1.1.6 Facilities of Worldlink JSC 4

1.1.7 Information about each department: 5

1.2 Sales of company in recent years 6

1.3 Information about the Translation Department 6

CHAPTER II: OVERVIEW ABOUT THE INTERNSHIP PROGRAM AT WORLDLINK JSC 7

2.1 The process of performing the assigned tasks 7

2.1.1 Week 1: From December 31st, 2019 to January 3rd, 2020 7

2.1.2 Week 2: From January 6th, 2020 to January 10th, 2020 8

2.1.3 Week 3: From January 13th, 2020 to January 17th, 2020 9

2.1.4 Week 4: From February 2nd to February 6th, 2020 10

2 Difficulties and the personal experience acquired: 11

2.2 Difficulties: 11

2.3 The personal experience acquired through the training course: 11

CHAPTER III: EVALUATION ON THE USE OF ENGLISH IN

KEPLER LOGISTICS JSC 13

3.1 Describing the using English in business 13

3.2 Some solutions to improve the reality of using English in Worldlink JSC 13

CHAPTER IV: SUGGESTED GRADUATION THESIS TOPIC 14

CONCLUSION 15

REFERENCES 16

LIST OF ABBREVIATIONS

LIST OF IMAGES, CHARTS AND TABLES

Image 1.1 Logo Of World Link Professional Translation And

Consulting Jsc 1Chart 1.1: Management apparatus of Worldlink Joint Stock Company 4Table 1.1 Number of employees in Worldlink JSC (2020) 5Chart 1.2 Company’s Sales in the recent years (Unit: Billion VND) .6Table 2.2 Internship diary of the first week 7Table 2.3 Internship diary of the third week 9Table 2.5 Internship diary of the fourth week 10

Currently, when Vietnam is integrating into the worldeconomy, the use of foreign languages is quite common andnecessary The popular languages like English, French, Chinese,German, etc are all studied and studied by young people, especiallyEnglish

Nowadays, English has become the most widely used andpopular language in the world Most countries have now used theEnglish language as an essential factor in communication across avariety of aspects, from the daily life in travelling, finance, trade, It’s the reason why most of people choose English as the secondlanguage And now, Viet Nam is in the process of internationalintegration, English is an indispensable part for us, especially for theeconomy

As a result, the job market with being good at one of thoselanguages is also wider One of the professions that are currentlyrated hot is translator, especially English translator

When becoming a translator, English becomes a powerful tool totranslate documents as well as train yourself So I chose to become atranslation intern at worldlink joint stock company Thanks to theenthusiastic help of employees in the company and teachers ofThuongmai University, my knowledge and internship process, I wrotethis report , I wrote this report Because of the limited time and my qualification, itmaybe has some mistakes I hope that you can give me some suggestions to improve

my report

Sincerely thank !

CHAPTER I: OVERVIEW OF WORLD LINK PROFESSIONAL TRANSLATION AND CONSULTING JOINT STOCK COMPANY 1.1 General information about WORLD LINK PROFESSIONAL TRANSLATION AND CONSULTING JSC

1.1.1 General introduction about WORLD LINK

PROFESSIONAL TRANSLATION AND CONSULTING JSC

 Company name: World Link Professional Translation And Consulting Joint Stock Company

 Trading name: World Link Professional Translation And Consulting JSC

 Tax code: 0106206917

 Head office: Floor 5, No.51 Nguyen Ngoc Vu,Trung Hoa Ward,Cau Giay District, Hanoi City, Vietnam

 Legal representative: Ha Thi Anh

 Director: Ha Thi Anh

 Founding date: 17 June 2013

 Tel: 0386 387 488

 Email: dichthuatworldlink@gmail.com

 Website: www worldlinktrans com.vn

 Legal form: Joint Stock Company

 Charter capital: 2,500,000,000 VND

1.1.2 Logo of worldlink JSC

Image 1.1 Logo Of World Link Professional Translation And

Consulting Jsc

Logo of Worldlink JSC with the main color of green symbolizingthe color of nature – the pure and the simple things which are close

to everyone When looking at the logo, we can feel the freshness andvitality Besides, the slogan of company is “ Behind your success”that is very impressive It makes the difference and the exclusivefeature for company

1.1.3 Establishment and Development of Worldlink JSC

The company has established on June 17, 2013 with theheadquarter at No.51 Nguyen Ngoc Vu, Trung Hoa Ward, Cau GiayDistrict, Hanoi City according to a business registration certificatemanaged by District Tax Department of Cau Giay

Worldlink is a company specilizing in translating a lot ofdocuments with all languages in the world World Link ProfessionalTranslation is a reputable and professional translation company inVietnam Although newly established on June 17, 2013, World LinkProfessional Translation has 7 years of experience and comes from ateam of Lecturers, Masters, and Alumni of the Foreign LanguageInstitute – Ha Noi University of Science and Technolog , which hastrained linguists, is not only good at scientific, technical andtechnological expertise but also other specialties

World Link Professional Translation has a team of experiencedand professional staff working in the style of working withCollaborators who are experts in the field of expertise Because itwas founded by masters, bachelor of languages from HanoiUniversity of Technology, University of Foreign Languages, HanoiNational University so their strengths that other translationcompanies can not compete It is the highest quality and fastesttranslation of scientific, technical and technological documents

Only established 7 years, Worldlink company was honored toreceive the award of the top 50 most prestigious translationcompanies in Vietnam and many other valuable prizes

1.1.4 Type of Worldlink JSC services

a, Website translation

World Link accepts and translates website types: from commerce, IT, telecommunications, travel, pharmaceuticals,securities and finance websites to simple product introductionwebsites programmed in many other languages.

e-b, Translation of student records, visa

World Link Translation is one of the leading providers ofprofessional, fast and accurate translation of student records Thesedocuments includes:

- Indentity Card

- Certificate of birth

- Passport, Family Book,

- The other documents like Labor contracts, commercialcontracts,

c, Translating books

Translating books is a job that requires a deep understanding ofthe culture of the publishing country To convey a story that is true

to the author's content requires the translation to be authentic and

to ensure that the message is conveyed so that the readerunderstands the true nature With the professional and experiencedstaff, Worldlink committes to translate the full and accurate messagethat the author want to convey of books

d, Translating economic-financial documents

World Link Translation specializes in providing high qualityeconomic document translation services at unbeatable prices Theinformation about the financial sector is very diverse and plentifulfrom the financial reports of businesses

e, Translating Technical - Science and Technology documents

Worldlink not only translates technical documents with the mainlanguage as English but also covers more than 50 differentlanguages such as: Translating technical documents in Japanese,Chinese, English, French, German, Italian, Portugal, Netherlands,Sweden, Korea, Japan, Thailand

The company is currently a partner of regular technical andmechanical translation documents of many research institutes,factories and large enterprises Whether it's big projects in IT,Telecommunications, Construction, Transportation, Hydroelectricity,Mechanical, Food, Pharmaceuticals or Technical contracts, for eachproject we select translators who have Experience and the deepestknowledge in that field, plus the modern and professional translationmanagement process, so we believe that you will be completelysatisfied with the quality of World Professional Translation services.

g, Cabin interpretation

World Link Translation has provided cabin interpretation servicesfor large companies such as Petrolimex, Honda, Vietinbank,Brother and received good feedback from customers aboutexperienced and qualified interpreters

1.1.5 The organizational structure:

The organization of management in any company is necessaryand indispensable, it ensures strict monitoring of the company'sbusiness situation

In order to perform well the management functions, eachcompany needs to have an appropriate managerial andorganizational structure For Worldlink Professional Translation andConsulting Joint Stock Company too, being a small company, theorganizational structure is very simple and compact, consistent withthe model and nature of the company The following is the diagram

of the management apparatus of Worldlink Professional Translationand Consulting JSC:

Director

Vice Director

Chart 1.1: Management apparatus of Worldlink Joint Stock

Company

Each department has its own functions or missions and it plays

an important role to success of the company However, they still

have a tight relationship and support with each other in order to

ensure the consistency of management system A department can

not work effectively without connection with other departments

1.1.6 Facilities of Worldlink JSC

To meet the needs of efficient business, Worldlink Joint Stock

Company has invested in the best facilities and maintained these

technical facilities regularly

The office has a full range of computer equipment, tables,

chairs, air conditioners, printers, phones, to facilitate the working

process and transactions

In the company, there are systems of equipment, production

machines with large capacity to ensure the working process

NotaryDepartment

ConslutingDepartment

MarketingDepartment

AdminOffice

AccountingDepartmentTranslation

Department

1.1.7 Information about each department:

Worldlink JSC organizational structure by function, eachdepartment will undertake its own function With this model, theyrealize the following advantages: Each department's tasks areclearly defined, so they will have a high responsibility for their tasks

in particular and the company in general

 Director: Mrs Ha Thi Anh is responsible for all activities ofcompany She makes all of the strategies for company: Short-term

as well as annual plans, investment plans, organizational andmanagement plans, …

 Vice Director: Mrs Nguyen Thi Thao is responsible formanaging staff and customers and other activities of the company

 Translation Department: this department specilizes intranslating and proofreading the documents that the coordinatorassigned

 Marketing Department: Mrs Ly is responsible for introducingthe company on the website, forum, finding, marketing services andcustomer care

 Accounting Department: Ms Nguyen Thi Hao is responsible forpaying to staff, conducting the collection, processing and provision

of information, summarizing reports, and planning on the financialsituation

 Admin Office: The duties of this department is managingwebsite, quoting and replying to the customers’ complaints

 Consulting department: Mr Hoa consults the services ofcompany to customers and assist them if nescessary

 Notary Department: the responsibility of this department isnotarizing the documents for customers

Number of employees in Worldlink JSC (2020)

Unit: %

Translation

Table 1.1 Number of employees in Worldlink JSC (2020)

The workforce is mainly trained through university and collegelevels, a few have not been trained

1.2 Sales of company in recent years

to 10.5 million dong and it increased by 3.45 million VND from 10.5

to 13.95 million dong in the period of 2017-2018 Especially from2018-2019, it sales soared, increased by 2.2 million dong Only 5

years, the sales of company increased quickly, increased by 11.9million dong It is a significant figure.

1.3 Information about the Translation Department

The translation department consists of 6 employees, the head ofthe translation department of Mr Lo Van Huong, 4 full-time staff and

2 part-time translators

Translation department plays an important role in the company.This is the translation department for documents, emails of foreigncustomers and other documents In other words, the translationdepartment is the place to provide translated documents so thatother departments can make statistics of the company's translationdata each month In general, the translation department brings a lot

of revenue to the company

CHAPTER II: OVERVIEW ABOUT THE INTERNSHIP PROGRAM

AT WORLDLINK JSC 2.1 The process of performing the assigned tasks

I spent 4 weeks and worked as an translator on training inWorldlink JSC I went to the company 5 days a week And my workingtimeable is according to working time table of the company

Office time: - In the morning: From 8:30 AM to 12:00 PM

- In the afternoon: From 14:00 PM to 18:00 PM

I would like to report my job and the problems which I have metduring intership time as follows:

2.1.1 Week 1 : From December 31st, 2019 to January 3rd, 2020

- Afternoon: From 13:30 PM to 17:30 PM

Contact with the company, start participating in the internship at Worldlink JSC and had a interview with the director of company

Wednesd - Morning: From - Having an opportunity to meet

(01/01/20

20

8:30 AM to 12:00 PM

- Afternoon: From 13:30 PM to 17:30 PM

the leader of 6 departments as well as visit around the company and communicate with all staff of the company

- Being directed about the regulations of company and translation department

- The head of department introduce about the company andthe department

Thursday

(02/01/20

20)

- Morning: From 8:30 AM to 12:00 PM

- Afternoon: From 13:30 PM to 17:30 PM

Learn company rules, know about departments, functions of each department, business lines, agents of the company

Friday

(03/01/20

20)

- Morning: From 8:30 AM to 12:00 PM

- Afternoon: From 13:30 PM to 17:30 PM

- Being given directions about content of work which a translatorhas to do

- Reading documents about the company and contracts as well as documents of the department in order to understand thoroughly about the working process

Table 2.1 Internship diary of the first

week