Internship report at Toan phat consulting and translation

THUONG MAI UNIVERSITY FACULTY OF ENGLISH

THUONG MAI UNIVERSITY

FACULTY OF ENGLISH

-🙞🙞🙞🙞🙞 -INTERNSHIP REPORT

Company TOAN PHAT CONSULTING AND TRANSLATION

COMPANY LIMITED

Supervisor: Nguyen Thi Thuy Hanh

Student: Tran Thi To Nga

Class: K55N1

Student code: 19D170031

Hanoi, 2023

TABLE OF CONTENTS

TABLE OF CONTENTS i

LIST OF TABLES, DIAGRAMS AND FIGURES iii

LIST OF ABBREVIATIONS iv

INTRODUCTION 1

CHAPTER 1: GENERAL OVERVIEW OF TOAN PHAT CONSULTING AND TRANSLATION COMPANY LIMITED 2

1.1 General information 2

1.1.1 General information about TOAN PHAT CONSULTING AND TRANSLATION COMPANY LIMITED 2

1.1.2 The process of foundation and development of Toan Phat Consulting and Translation Company Limited 2

1.1.3 Business fields 3

1.1.4 Organizational structure of Toan Phat Consulting and Translation Company Limited 3

1.1.5 Functions and roles of departments in Toan Phat Consulting and Translation Company Limited 4

1.1.6 Human resources of Toan Phat Consulting and Translation Company Limited 5

1.1.7 Financial situation of Toan Phat Consulting and Translation Company Limited 5

1.2 Information about Translating Department 7

1.2.1 Roles of Translating Department 7

1.2.2 The tasks of Translating Department 7

CHAPTER 2: INTRODUCTION ABOUT INTERNSHIP PROCESS IN TOAN PHAT CONSULTING AND TRANSLATION COMPANY LIMITED 9

2.1 The tasks in internship process 9

2.1.1 Translating 9

2.1.2 Re-checking 9

2.2 The difficulties and experiences in the internship process in Translating

Department of Toan Phat Consulting and Translation Company Limited 10

2.2.1 The difficulties 10

2.2.2 The experiences 10

CHAPTER 3: THE REALITY OF THE USE OF ENGLISH IN TOAN PHAT CONSULTING AND TRANSLATION COMPANY LIMITED 12

3.1 The usage of English at work 12

3.1.1 The current situation of the usage of English 12

3.1.2 The advantages 12

3.1.3 The disadvantages 12

3.2 Solutions to improve the use of English in the working environment at Toan Phat Consulting and Translation Company Limited 13

CONCLUSION 16

REFERENCES 17

LIST OF TABLES, DIAGRAMS AND FIGURES

1 Diagram

1.1

Organizational structure chart of Toan Phat Consulting and

Translation Company Limited

4

2 Table 1.1 Business results of Toan Phat Consulting and Translation

Company Limited from 2018-2019 6

3 Table 1.2 Business results of Toan Phat Consulting and Translation

Company Limited from 2019-2020 6

4 Table 1.3 Business results of Toan Phat Consulting and Translation

Company Limited from 2020-2021

7

LIST OF ABBREVIATIONS

No Abbreviations English meaning Vietnamese meanings

1 CEO Chief Executive Officer Giám đốc điều hành

5 Etc Et cetera Vân vân hay những thứ khác tương tự

In recent years, with the advantage of being a company operating in theConsulting and Translation field, Toan Phat Consulting and Translation CompanyLimited has been less affected by the Covid-19 epidemic and has achieved manysuccesses As a senior student at Thuong mai University, I was very fortunate tohave the opportunity to experience the role of an intern at Toan Phat Consulting andTranslation Company Limited during my internship.

After the internship period, with the help and guidance of the leaders and staff,

I have the chance to gain hands-on experiences and apply the knowledge learned topractice and complete my internship report

I would like to express my deep gratitude to the lecturers at the Faculty ofEnglish, Thuongmai University, and the manager and staff of Toan Phat Consultingand Translation Company Limited who assisted me in finishing this report.However, given my limited time and experience as well as the fact that this was myfirst exposure to a real job, my report inevitably contains some mistakes I lookforward to receiving comments and suggestions from the lecturer to make myinternship report perfect

Hanoi, February 10th, 2023

StudentTran Thi To Nga

CHAPTER 1: GENERAL OVERVIEW OF TOAN PHAT CONSULTING

AND TRANSLATION COMPANY LIMITED

to bring to customers the best quality service

- Name of company: Toan Phat Consulting And Translation Company Limited

- Type of company: Company Limited

- Address: No 60 Nguyen Phong Sac, Dich Vong Ward, Cau Giay District,Hanoi City

After more than 7 years of development, Toan Phat Consulting andTranslation Company Limited has constantly strengthened its brand, affirmed itscredibility with experienced personnel, successfully consulted and provided the

useful information to serve millions of customers, and bring professionaltranslations to users Over the years, Toan Phat Consulting and TranslationCompany Limited has helped many Vietnamese students study abroad by self-sufficiency and scholarships, not only sending them to study abroad, the companyalso cares a lot about academic results and their future after graduation Therefore,Toan Phat Consulting and Translation Company Limited is always evaluated as areliable, professional, responsible, friendly and effective partner by representatives

of international schools, foreign embassies in Vietnam

1.1.3 Business fields

- Consulting and providing information about study abroad

- Searching and helping to apply for scholarships, low tuition fees which aresuitable for the financial ability of each student's family

- Consulting immigration procedures, financial proof, visa application,housing arrangement and overtime job search for students while studying abroad

- Translating the personal documents and records such as academic records,degrees, certificates, transcripts, birth certificates, household registration, passports,identity cards, identity cards and visa application for studying abroad, etc

- Translating documents related to businesses such as: contracts, biddingdocuments, accounting documents, legal licenses, import and export documents andmarketing documents, etc

1.1.4 Organizational structure of Toan Phat Consulting and Translation Company Limited

The company was established with many departments headed by Mrs PhanThi Que, the company's CEO and founder

The company includes departments: Accounting, Sales, Human Resources,Marketing, Translating, Notarizing and Content department, etc

Diagram 1.1: Organizational structure chart of Toan Phat Consulting and

Translation Company Limited 1.1.5 Functions and roles of departments in Toan Phat Consulting and Translation Company Limited

 Accounting Department: Be responsible for all human resources,revenues, expenditures and profits of the company ; settle regimes - policies - wagesfor employees

 Human Resource Department: In charge of administration and humanresources; organize contests to recruit employees into the company; organizetraining for officials and employees according to the training plan; liaise withgovernment agencies to deal with assigned tasks; store documents related to theestablishment of the company maintaining employee records

 Content Department: Be responsible for creating the documents aboutfinancial proof, content of visa application for studying abroad, etc Learning aboutthe education systems of advanced countries to provide the students with useful andpractical study programs, helping the students to apply for scholarships, low tuitionfees which are suitable for the financial ability of each student's family

 Marketing Department: Be responsible for marketing, graphic design,building the brand, designing posters to advertise the company more widely

 Translating Department: Be responsible for translating personaldocuments, visa application, academic records, degrees, certificates, transcripts,

CEO

Other departmentsHuman Resources Sales

Accounting

birth certificates, household registration book, passports, citizen identity cards,identity cards, labor export, and some contracts, bidding documents, accountingdocuments, company capacity records, legal licenses, import and export documents,marketing documents from the enterprises and customers etc.

 Notarizing Department: Be responsible for notarizing documents in manyfields from economy, construction, information technology, legal, electricity -electronics, tourism, medical - pharmaceutical industry to oil and gas industry,finance and banking, engineering, Marketing, education and training, etc

1.1.6 Human resources of Toan Phat Consulting and Translation Company Limited

For Toan Phat Consulting and Translation Company Limited, people arealways the core factor forming the identity of the organization and are consideredthe most valuable capital, deciding all other resources The company currently has

35 full-time employees and more than 10 trainees in different departments Ofthese, all staff graduated from University or above For each specific activity, thecompany has a team of professional, creative, and enthusiastic staff The companyhas employees with many years of working experience, they have high professionalcapacity

The company also has employee training courses, helping them to learn andgain more knowledge and skills The qualifications, expertise and working skills ofemployees have been gradually improved, and the human resource structure hasbeen gradually improved to match the company's development orientation Inaddition, the company has young human resources in terms of age and profession.They can learn and apply what they have learned in practice in a flexible way Theworking environment in the company is healthy and friendly, facilitating employees

to exchange and learn from each other's experiences

1.1.7 Financial situation of Toan Phat Consulting and Translation Company Limited

Toan Phat Consulting and Translation Company Limited was established in

2015, and up to now, after more than 7 years of operation, the company has madesignificant development steps, growing in terms of human and financial resources

and increasingly gaining a foothold in the market In addition, according toinformation from the accounting department, the company's revenue is always quitehigh It can be seen that the company is developing very quickly and is increasinglystanding in the market.

Unit: VND

decrease (-) The total value of assets 62,186,762,960 70,023,378,839 0.13

Profits from business

Table 1.1: Business results of Toan Phat Consulting and Translation Company

Limited from 2018 – 2019

Unit: VND

decrease (-) The total value of assets 70,023,378,839 73,003,723,936 0.04

Profits from business

Table 1.2: Business results of Toan Phat Consulting and Translation Company

Limited from 2019 – 2020

Unit: VND

decrease (-) The total value of assets 73,003,723,936 137,317,162,190 0.88

Profits from business

Table 1.3: Business results of Toan Phat Consulting and Translation Company

Limited from 2020 – 2021 1.2 Information about Translating Department

1.2.1 Roles of Translating Department

Translation is more than just changing the words from one language to

another Translation builds bridges between cultures However, skillful translators

are required to build these bridges Translators are people who have a near-perfectunderstanding of both the source language and culture and the target language andculture Therefore, the translating department is responsible for translatingdocuments in different specialties and fields from Vietnamese into English and viceversa to focus on the process to ensure the quality in every word of the translation.The documents can include certificate of land use rights, household registrationbook, birth certificate, identity card, citizen identity card, etc The translations may

be used a few more words, or perhaps even change the wording of a wholeparagraph, but the meaning of the original will get through Translating Departmentalways ensure the correct translation principles and processes of the Company,thereby bringing a perfect and professional translation to customers, meeting highaccuracy in technical, financial, economic, legal documents, etc

1.2.2 The tasks of Translating Department

- Receiving and re-checking documents, requests from customers, fromcontent department about documents to be translated

- Translating the study abroad records, personal documents, contracts,

certificates, tax declarations of all kinds.

- Translate all kinds of visa applications including studying abroad,working, settling in other countries

- Translating the organizational and business records such as certificates,business registration certificate, contracts, manifests, etc

- Printing the completed translations out to check the accuracy of eachsentence and send them to the Notarizing Department

CHAPTER 2: INTRODUCTION ABOUT INTERNSHIP PROCESS IN TOAN PHAT CONSULTING AND TRANSLATION COMPANY LIMITED

2.1 The tasks in internship process

During my four-week internship (from January 1, 2023), I had the opportunity

to work in the translating department Because the internship lasted only fourweeks, I had to quickly get used to the job to complete the assigned task well I haveworked full-time from Monday to Saturday with the following times:

- Morning: From 8:30 a.m to 12:00 p.m

 Translation requires translators to have a deep understanding of the sourcelanguages and target languages in order to properly convey the message that theoriginal language wants to convey All documents will be translated from English toVietnamese with the goal of providing more detailed information about the type ofoccupation, the duties, requirements and skills required for that job

 Translated documents will be submitted to supervisors Therefore, we aresolely responsible for our own translations

2.1.2 Re-checking

 After the translations are completed and approved by the supervisor, wehave to re-read the entire translation to check for minor numerical errors to ensurethe most accurate translation

 In the process of translating articles, we have to scrutinize the names ofaddresses, personal names or numbers on financial statements to avoid unnecessaryerrors

2.2 The difficulties and experiences in the internship process in Translating Department of Toan Phat Consulting and Translation Company Limited

2.2.1 The difficulties

 Translating

As a student majoring in English, I have been equipped with the basicknowledge of translation and some useful methods in translating and interpretation.However, due to my lack of practical experience, as well as my limitedunderstanding of specialized terms, I encountered many difficulties while working

in the Translating Department Articles about various industries always includemany specialized economic terms, which are difficult to translate into equivalentwords in Vietnamese During the translation process, I had to search for these terms,for words that were not able to come up with a good translation, I would seek thehelp of my supervisor Besides, we have to find the most suitable translation foreach text because the foreigner's style is quite different from the Vietnamese's

- Improve my English skills, especially reading and writing skills

- Through translating about occupations and technologies at Toan PhatConsulting and Translation Company Limited, I have accumulated a lot ofspecialized knowledge in different specialties Thereby, both improve Englishproficiency and have the opportunity to broaden horizons in many new fields

- Knowing the requirements for qualifications and skills of translators, not