INTERNSHIP REPORT GENERAL INTRODUCTION ABOUT MINH TRIET PRODUCTION AND TECHNOLOGY INVESTMENT COMPANY

Inorder to meet and provide the best service for everyone, it requires businesses tostrive harder in the process of production and technology investment.. Because of that reason, I chose

Over the years, the Vietnam economy is growing more and more in everyfield Synonymous with that is the needs of human life increasingly advanced Inorder to meet and provide the best service for everyone, it requires businesses tostrive harder in the process of production and technology investment Thedevelopment of technology is an indispensable contribution to the country'seconomy It’s a must-be thing that has to be done to develop and expand thetechnology in the intergration period We need to put more and more efforts instepping aside with the world’s economy

Because of that reason, I chosed Minh Triet Production And Technology

Investment Company to be the place for my graduation internship report This is an

enterprise specialized in manufacturing and installing equipments such as air ducts,air valves, air inlets, and air duct accessories With the goal of constantly improvingproducts, improving the quality of customer service and providing the best servicesand solutions Minh Triet has teams of officials and workers with high professionalqualifications, experience and dedication, with modern equipment, high qualityready to meet the rigorous requirements of customers And I would like to express

my sincere thanks to the English teachers at the Thuong Mai University and thecompany's staff for helping me to complete the report successfully

Hanoi, February 7 th , 2020

Student Dang Thi Huyen

TABLE OF CONTENTS

INTRODUCTION i

TABLE OF CONTENTS ii

CHAPTER 1: GENERAL INTRODUCTION ABOUT MINH TRIET PRODUCTION AND TECHNOLOGY INVESTMENT COMPANY 1

1.1 The process of formation and development of the company 1

1.1.1 General introduction 1

1.1.2 The process of formation and development of the company 1

1.1.3 Field of business activities 4

1.1.4 Organizational structure 4

1.2 Introduction about the department that you practice 6

1.2.1 Project management phases 7

1.2.2 The missons 7

CHAPTER 2: INTRODUCTION ABOUT THE INTERNSHIP PROCESS AT THE COMPANY 8

2.1 The tasks to be performed during the internship process 8

2.2 The difficulties in internship process and lessons 8

2.2.1 The difficulties in internship process 8

2.2.2 The lessions 10

CHAPTER 3: CURRENT STATUS OF USING ENGLISH AT INTERNSHIP UNIT 14

3.1 Describe the current situation of using English 14

3.2 Propose solutions to improve English competency 17

CHAPTER 4: PROPOSING THE THESIS TOPIC DIRECTION 20

TABLES, DIAGRAMS AND CHARTS LIST

Table 1.1 Organizational structure

Diagram 1.1 Organizational structure of Minh TrietTable 3.1 English proficiency level

Chart 3.1 Reasons of not being good at English

CHAPTER 1: GENERAL INTRODUCTION ABOUT MINH TRIET PRODUCTION AND TECHNOLOGY INVESTMENT COMPANY.

1.1 The process of formation and development of the company.

1.1.1 General introduction.

Full name: Minh Triet Production And Technology Investment Company

Abbreviated name: Minh Triet M&E

Headquarters(Office and Workshop in the North)

Address: Truong An Industrial clusters, An Khanh, Hoai Duc, Ha Noi

1.1.2 The process of formation and development of the company.

Minh Triet has staff teams with many years of experience, experts incorporating governance at home and abroad operating professionally since 2014.With the assurance of providing best services and fully satisfying customers MinhTriet Production And Technology Investment Company decided to establish thecompany on May 23, 2014, registering at Truong An Industrial clusters, An Khanh,Hoai Duc, Hanoi headquarters The company was established under Decision No

employees, with modern and high quality machinery and equipment ready to meetthe most demanding requirements of customers Minh Triet strives to create stable,sustainable products and systems in order to create the best environment for urbanareas, factories, workshop, etc The comppany has desire to contribute a part to thecountry's industrialization and modernization in the period of internationalintegration With the guideline of quality, construction progress is a top priority inits development strategy Minh Triet would like to thank our customers for theirtrust and cooperation with us Hopefully, we always contribute a small part to thesuccess of our customers.

After more than 4 years of operation, the number of customers is increasingmore and more, the business area is expanding considerately The company haspromoted its strengths by closely combining with customers for a long time,prioritizing customers benefits first, taking high responsibility in production,investment and business activities Besides, the company has accomplished its goal

of providing quality products, contributing to the most practical benefits toconsumers, providing customers with high quality services thanks to themanagement team , dynamic and experienced staff, extensive distribution networkand product warranty

Minh Triet always wants to maintain and enhance its reputation in Vietnam,affirming the public's trust With a staff of dynamic, enthusiastic, professional andhighly qualified management team, in the future, we hope that we will have a soliddevelopment and become one of the leading service companies Vietnam And inorder to do that, Minh Triet has always been put many efforts in the development ofthe company’s services With the hope of furthering technological production andinvestment in the future

Total revenue 34.334.562.454 55.466.564.589 70.565.989Profit before tax 134.544.689 146.654.335 165.787.897Profit after tax 100.343.322 112.354.763 134.456.224

Table 1.1: Sales report for 2016-2018 (Unit: VND)

With endless efforts, Minh Triet is having great opportunities to access theoverseas market Opportunities are also challenges Minh Triet is always improvingthe shortcomings and taking advantage of those challenges to continue to grow inthe future And with a growing society, Minh Triet has been committed to providingcustomers with great experiences with quality products.

Always strive relentlessly to produce the most quality and prestigious products

as well as satisfy the most demanding guests Departments in the company,employees with enthusiasm and high qualifications are people who are always ready

to serve on important projects of the company Minh Triet wishes to always bringthe best utilities to customers Minh Triet with goals and missions

To develop successful as now is also a great contribution of the partners, hasalways believed and accompanied with Minh Triet in recent years to contribute tothe success of the company.

1.1.3 Field of business activities.

Over 4 years of operation and constantly developing in all aspects, with theefforts and unremitting efforts of management team and the company's staff Thecompany's services have been expanded and developed stronger and more widely inorder to meet the most commanding needs of customers Currently, the company isproviding the following main services:

- Design consulting services

Table 1.2: Organizational structure

With an organization structure like this Minh Triet promises to have effectivework efficiency with the highest quality projects Always produce the best products

to not exceed the expectations of customers

Organizational Structure of Minh Triet

Diagram 1.1: Organizational structure of Minh Triet 1.2 Introduction about the department that you practice.

I had the opportunity to practice in the company's project department As one

of the important parts of the company, the project department contributes a greatpart to the success of the company Not only does it require a deep understanding ofthe trading market but also a need for consumers' essential needs so that thecompany can make successful plans and projects Since the establishment, theproject department has always endeavored in perfecting the development of thecompany with dynamic and creative staffs

With the work related to project management, the project department isresponsible for the planning, organization, management and supervision of theproject development process to ensure that the projects are completed on time,quality assurance Also achieving specific project goals and set goals

The basic goal is that the work must be completed on demand and qualityguaranteed, within the costs the company has approved, on time and keeping theproject scope unchanged

Construction Department

Production

Department

BOARD OF DIRECTORS

Project Division Department

Financial And Accounting Departmen t

Planning And Technical Department

Administrative

Organization

Department

Business Department

Project department has always been doing our best to be able to bring worthyand desirable projects meeting the expectations of the company as well ascustomers Not only for the development of the company but also for the benefit ofour customers With the increasing demand for services, the project departmenthopes to be ready to continue with prospective development projects in the future.

1.2.1 Project management phases.

● Launch the project

● Project planning: This is the goal-setting phase, identifying the tasks to becompleted, the resources required to implement the project, and the process ofdeveloping an action plan in a logical order can be represented as a systemdiagram

● Project implementation

● Project monitoring and control: is the process of monitoring, checkingproject progress, analyzing the completion situation, solving related issues andmaking a project situation report

● Project finished

1.2.2 The missons.

In certain parts there will be certain tasks that we have to do The work thatthe project department has to do is:

- Identify goals, work and estimate resources needed to implement the project

- Conduct resource allocation including money, labor, equipment,coordination and time management

- Monitoring and checking project progress, analyzing the implementationsituation, summarizing, evaluating and reporting on implementation results andproposing solutions to solve difficulties during project implementation

CHAPTER 2: INTRODUCTION ABOUT THE INTERNSHIP PROCESS AT

THE COMPANY 2.1 The tasks to be performed during the internship process

- Organize and direct the department and its sales channels to manage theindependent projects of the employees

- Organizing development, construction, searching for customers, checkingprojects and sales channels of the company

- Learn and analyze market information, customer feedback and informationabout competitors

- Orienting, developing and making business plans and action plans suitable tothe Company from time to time, from time to time

2.2 The difficulties in internship process and lessons.

Every job requires a certain level of expertise So for every new employee tothe company will have a lot of difficulties and challenges they face Just like I willhave to try hard to learn a lot to be able to adapt to the job as quickly as possible It

is a way to show people that you are a keen learner, with a high sense ofresponsibility It will also make people have a better view of you There aredifficulties and mistakes so we can change, develop and improve ourselves I will

be able to accumulate experience at work and draw valuable lessons for myself.This will help you have a better overview of the work you will do and will help you

be more successful in the future

2.2.1 The difficulties in internship process.

As a new member of the team, I had a lot of difficulties getting used to thework as well as the employees of the company As an inexperienced person, I had toask and learn a lot from my predecessors I find it quite difficult to ask a questionbecause I can bother others because I ask too much There are a number of peoplewho seem both amused and annoyed to teach me This makes it hard for me to learnmore as well as easily getting along with the team

Communication is an essential ability in every job But it was a big challengenot only for me but also for other interns In a new and more specialized work

environment than before, it will be very difficult to be comfortable asking questionsfor the fear of being judged by people around.

Everything is more difficult in part because of my timid personality I canhardly get used to the new working environment with people I do not know Thathas hindered a lot during my learning and acquiring knowledge Moreover, it is nottoo active in implementing and expressing ideas, so there was much discomfort indiscussion as well as in group work Because of this personality, I was unable todevelop to my full potential

The working environment is far different from the lessons in the school so it isdifficult to adapt The work that the leader required me to do requires a lot of skills.This made me feel very pressured I was bewildered and didn't know how to get thejob done Because I have absolutely no knowledge of it

The problem many interns have to face is time pressure For students who areaccustomed to "the night trying to wake up every minute, the morning trying tosleep every second" like me, working and living on a fixed time schedule is reallydifficult Working means absolutely obeying the rules of the workplace, no longersleeping or watching movies, playing video games until late at night Thecompany's strict time makes it impossible to adapt in the first week and sometimesyou will be punished if you are late

Also because of being a intern, the voice is not respected In the eyes ofeveryone in the company, I'm just an apprentice, so sometimes it is very difficult tospeak or give opinions This has greatly restricted self-development in theprofessional environment Feeling nervous and small when working as a beginner.Moreover, it is a working style as well as a highly professional workingenvironment As an intern, I have not had many opportunities to interact with a

discuss only those who they think are talented in the group, or put their opinions outwithout others to participate They think they are doing the right thing and doing thejob well without discussing it with the group members As an intern, I alwayswanted to learn but some couldn't get along with the team and were tooconservative about my ideas This has made it difficult not only for me but also forthe team members to have a perfect project Receiving other people's ideas or ideas

is an effective way for a task or project to be completed more objectively This isalso an important factor causing divisions among groups There is no harmony oruniformity of thinking This has made it difficult for a trainee like me to develop myskills because of an uncomfortable and friendly working environment

2.2.2 The lessions.

A new job is an exciting start, which means you have to integrate into a newworking environment, new working conditions, new colleagues and also new jobs.And of course, during my internship, in order not to be left behind, I had to try ashard as possible to overcome the difficulties and barriers, in order to become a morecompetent person Here are some lessons I learned during my internship at thecompany

Create good relationships with friends and colleagues in the company In anycompany, new recruits often have a certain amount of time to study and get used tothe job at the company Therefore, during this time, you are not put too much on thejob or personal achievements, so take advantage of it to learn about the company,especially the colleagues who will accompany you in the way to come Even if youare less social with people around, always shy and introverted During this time,overcome yourself, ignore your ego, try to get acquainted with your new colleagues.These will be the ones who will give you a better understanding of the company,help you in the apprenticeship process, show you the problems that need to avoidwhile working in the company, introduce you to get acquainted with many othercolleagues

Join in for company lunches When you blend in with a group, at that time,people will help you integrate faster They will ask you questions and vice versa