Lecture A systems approach to small group interaction (8/e): Chapter 10 - Stewart L. Tubbs

Chapter 10 - Observing group process. This chapter is intended to acquaint you with some of the methods for observing groups. As Yogi Berry once said, You can observe a lot by watching. Once we learn how to better observe group process, our goal is to use those insights to help us perform better in groups.

Stewart L Tubbs

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10

Observing Group Process

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Observing Group Process

• Glossary

• Case Study

• Observation Instruments

• The Systems Approach

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Glossary

• Analyzing Group Process —a method for group  members to report their views of the group’s process

• Functional Task Roles of Discussants —a  method of recording which group members made 

comments that were task­oriented.

• Interaction Diagram —a graphic method for showing  who talks to whom in a group discussion.

• Participant Rating Scale Form —a method for  group participants to rate their group on a number of  different dimensions.

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Glossary

• Postmeeting Reaction Form —a method for  allowing participants to assess their view of the group’s  effectiveness.

• Progress Report on Group Interaction —a  method for measuring each group member’s perceptions of 

a group meeting.

• Self­Centered Roles of Discussants —a method 

of recording which group members made comments that  were more self promoting than group promoting.

• Socio­Emotional Roles of Discussants —a  method of recording which group members made 

comments that were more socially oriented. These  comments often build the group members’ feelings.

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Glossary

• Team Diagnostic Questionnaire —a method of  determining a group’s strengths and weaknesses from the  viewpoint of the group members.

• The Collaborative Team Leader­Leader  Version —a method for team leaders to assess their own  group leadership effectiveness.

• The Collaborative Team Leader­Team  Version —a method for team members to assess their  group leader’s effectiveness.

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Observation Instruments

• All of us benefit from periodic observation  and feedback.

• The instruments that follow are designed to  structure your observations in such a way as 

to help you learn more about how your  group is performing.

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Observation Instruments

• All­Purpose Discussion Rating Scale

Source: From  Galanes, Adams, and Brilhart, 2000, p. 263.

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Observation Instruments

• Interaction Diagram

Source: From Wilson, 2002, pp. 295­96.

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Observation Instruments

• Functional Task Roles of Discussants

Source: From Wilson, 2002, p. 298. Based on K.D. Berne and P. Sheats (1948).

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Observation Instruments

• Functional Socio­Emotional Roles of  Discussants

Source: From Wilson, 2002, p. 301. Based on K.D. Berne and P. Sheats (1948).

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Observation Instruments

• Self­Centered Roles of Discussants

Source: From Wilson, 2002, p. 301. Based on K.D. Berne and P. Sheats (1948).

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Observation Instruments

• Analyzing Group Process

Source: From Huszczo, 1996, pp. 47­48.

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Observation Instruments

• Team Diagnostic Questionnaire

Source: From Huszczo, 1996, pp. 43­45.

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Observation Instruments

• The Collaborative Team Leader­Leader  Version

Source: From LaFasto and Larson, 2001, p. 151.

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Observation Instruments

• The Collaborative Team Leader­Team  Version

Source: From LaFasto and Larson, 2001, p. 153.

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Observation Instruments

• Postmeeting Reaction Form

Source: From Galanes, Adams, and Brilhart, 2000, p. 267.

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Observation Instruments

• Participant Rating Scale Form

Source: From Galanes, Adams, and Brilhart, 2000, p. 267.

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Observation Instruments

• Progress Report on Group Interaction

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The Systems Approach

• The most effective way to behave either as a  leader or as a participant in a group varies 

with the type of group and the group’s  objectives.