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Tiêu đề Introduction to Microsoft Exchange 2000
Thể loại Giáo trình
Năm xuất bản 2000
Định dạng
Số trang 44
Dung lượng 2,48 MB

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Instructor Notes This module provides students with an overview of the capabilities of Microsoft Exchange 2000 a

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Contents

Overview 1

Exchange 2000 Product Offerings 11

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with all applicable copyright laws is the responsibility of the user No part of this document may

be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation If, however, your only means of access is electronic, permission to print one copy is hereby granted

Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property

 2000 Microsoft Corporation All rights reserved

Microsoft, BackOffice, MS-DOS, Windows, Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A and/or other countries

Other product and company names mentioned herein may be the trademarks of their respective owners

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Product Manager: Megan Camp

Instructional Designers: Bill Higgins (Volt Technical), Jennifer Morrison, Priya Santhanam

(NIIT (USA) Inc), Samantha Smith, Alan Smithee

Instructional Software Design Engineers: Scott Serna

Subject Matter Experts: Krista Anders, Megan Camp, Chris Gould (Global Logic Ltd),

Janice Howd, Elizabeth Molony, Steve Schwartz (Implement.Com), Bill Wade (Wadeware LLC)

Technical Contributors: Karim Batthish, Paul Bowden, Kevin Kaufman, Barry Steinglass,

Jeff Wilkes

Graphic Artist: Kimberly Jackson (Independent Contractor)

Editing Manager: Lynette Skinner

Editor: Kelly Baker

Production Manager: Miracle Davis

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Lead Product Manager, Release Management: Bo Galford

Lead Product Manager, Messaging: Dave Phillips

Group Manager, Courseware Infrastructure: David Bramble

Group Product Manager, Content Development: Dean Murray

General Manager: Robert Stewart

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Instructor Notes

This module provides students with an overview of the capabilities of Microsoft Exchange 2000 and the functionality that is provided by the integration with Microsoft Windows 2000 These capabilities are covered in greater detail later

in the course

After completing this module, students will be able to:

! Describe the basic components of Exchange 2000, including client/server message flow, stores and storage group, folder trees, virtual servers, and client support

! Identify the Exchange 2000 product offering that is suitable for your environment

! Describe the added functionality that is supplied by the integration of Exchange 2000 with Windows 2000

! List the tools available for managing Exchange 2000, and then explain how administration groups, policy-based administration, and address lists provide for efficient and streamlined management of Exchange 2000

! Describe how routing groups and connectors facilitate message flow in Exchange 2000

! Describe how Exchange 2000 enhances user experience by providing simplified message access, Instant Messaging, and Full-text indexing

! Describe the Web Storage System and the development support in Exchange 2000

Materials and Preparation

This section provides the materials and preparation tasks that you need to teach this module

Required Materials

To teach this module, you need the following materials:

! Microsoft PowerPoint® file 1572A_01.ppt

Preparation Tasks

To prepare for this module, you should:

! Read all of the materials for this module

Presentation:

60 Minutes

Lab:

00 Minutes

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Module Strategy

Use the following strategy to present this module:

! Basics of Exchange 2000 This topic is intended to provide a primer on Exchange 2000 to students that are new to the product First, explain the process of a sending a message in client/server messaging system Next, explain the functionality of stores, storage groups, and folder trees in Exchange 2000 Explain the benefits of virtual servers Lastly, review the list of clients that are supported by Exchange 2000

! Exchange 2000 Product Offerings

In this topic, you will introduce the three product offerings for Exchange

2000 Explain each product and the intended environment for each product Briefly compare the capabilities of the different Exchange 2000 product offerings

! Integration with Windows 2000

In this topic, you will discuss the benefits and functionality that is provided

by the integration of Exchange 2000 with Windows 2000 First, verify that the students understand the concepts of Active Directory and forests Next, discuss how Exchange 2000 stores objects in Active Directory Explain the function that Windows Clustering provides to Exchange 2000 management and reliability Lastly, discuss how Windows 2000 security is used to authenticate users and then describe the different permissions that you can apply to secure Exchange 2000

! Administrative Capabilities

In this topic, describe the different administration tools that you can use to manage Exchange 2000, with main emphasis on Exchange System Manager Using the Microsoft Management Console (MMC) demonstrate how to add

a snap-in and stress the you can customize a console to only include the tools that apply to your job Next, explain the purpose of administration groups and policy-based administration, and then describe how they make managing Exchange 2000 easier Lastly, discuss how you can use address lists to provide a subset of address book for particular users

! Message Routing Capabilities

In this topic, introduce the two components, routing groups and connectors, that provide message flow between servers running Exchange 2000 in different routing groups

! User Capabilities

In this topic, introduce how front-end/back-end servers provide a unified namespace allowing users to connect to their Exchange 2000 mailbox by using a single name Explain that no matter how many servers you add to a front-end/back-end configuration, you can keep the unified namespace intact As an added benefit, discuss how front-end/back-end servers provide scalability and load balancing Next, introduce Instant Messenger and its benefits Lastly, introduce the full-text indexing and explain how users can search not only e-mail message contents, but it also enables searching

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

! Developer Capabilities

In this topic, briefly discuss the benefits of building solutions in Exchange

2000 This topic is directed towards developers, and not administrators Introduce the Web Storage System and its benefits it brings to developing applications in Exchange 2000 Lastly, review the developmental tools that can be used to extend Exchange 2000

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Customization Information

This section identifies the lab setup requirements for a module and the configuration changes that occur on student computers during the labs This information is provided to assist you in replicating or customizing Microsoft Official Curriculum (MOC) courseware

There are no labs in this module, and as a result, there are no lab setup requirements or configuration changes that affect replication or customization

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Overview

! Basics of Exchange 2000

! Exchange 2000 Product Offerings

! Integration with Windows 2000

After completing this module, you will be able to:

! Describe the basic components of Exchange 2000, including client/server message flow, stores and storage group, folder trees, virtual servers, and client support

! Identify the Exchange 2000 product offering that is suitable for your environment

! Describe the added functionality that is supplied by the integration of Exchange 2000 with Windows 2000

! List the tools available for managing Exchange 2000, and then explain how administration groups, policy-based administration, and address lists provide for efficient and streamlined management of Exchange 2000

! Describe how routing groups and connectors facilitate message flow in Exchange 2000

! Describe how Exchange 2000 enhances user experience by providing simplified message access, Instant Messaging, and Full-text indexing

! Describe the Web Storage System and the development support in Exchange 2000

In this module, you will learn

about the basic features and

functions of Exchange 2000

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collaboration platform that is

integrated with Windows

2000

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Client/Server Messaging Systems

Server Process

To understand how Exchange 2000 functions, you must first understand the basics of a client/server messaging system A client/server messaging system distributes the processing of information, such as the sending and receiving of e-mail messages, between the client and the server The client sends requests to the server, and the server processes the client requests

The following steps describe what occurs when a user creates and sends a message to a client on the same messaging system server:

1 The sending client connects to the server and sends the message

2 The server processes the message by determining the appropriate message

storage location in the messaging database

3 The server notifies the recipient of the message’s arrival

4 The recipient client connects to the server to retrieve the message

Advantages of Client/Server Messaging Systems

Client/server messaging system provides the following advantages:

! More secure environment A client/server messaging system provides better security because clients do not need Read and Write permissions on every other client’s e-mail files

! Reduced network traffic A client/server messaging system can significantly reduce the amount of network traffice because the client does not

continually poll the server for new mail The server will notify the client when new mail arrives

! Increased stability A client/server messaging system can accommodate more users for each server because server processes are managing the resources of the server rather than relying on the client to process messages

For Your Information

This topic provides the

necessary foundation for

understanding messaging

concepts

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Disadvantages of Client/Server Messaging Systems

The primary disadvantage of a client/server messaging system is that it requires more powerful hardware due to the amount of processing that occurs on the servers

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Core Components

! Information Store Service Manages Access to Stores

! System Attendant Provides Monitoring Service

! SMTP Provides Routing Functions

! Active Directory Manages All Directory Information

The following components play a major role in Exchange 2000 messaging infrastructure

! Information Store Service Manages access to databases, called stores, for user messages and public folder contents

! System Attendant Provides service and link monitoring, creation of recipient e-mail addresses, generation of routing tables and many other general support functions

! Simple Mail Transport Protocol (SMTP) Provides routing functions to deliver messages between servers

! Active Directory Maintains information that describes the organization, users, servers, and

distributions lists An organization is a grouping of servers running

These core components of

provide the basis of the

messaging infrastructure of

Exchange 2000

Introduce the components

and the critical concepts, but

do not discuss each

component in detail These

components are discussed

throughout the course

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Stores and Storage Groups

Storage Group 2

Store A

Store B

Store A

Store B

The server running Exchange 2000 stores e-mail messages and other data in

databases, called stores Exchange 2000 supports multiple stores

Stores are contained in storage groups Exchange 2000 Enterprise Server

supports multiple storage groups Each storage group has a set of transaction logs that provide detailed logging of every message sent to and received from a store in a storage group, which provides recoverability capability

Multiple stores enable greater scalability, reduced database backup and restore time, more efficient management, and increased reliability

Topic Objective

To describe the relationship

of stores and storage

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Folder Trees

All Public Folders Business Sales Marketing Training

All Public Folders Business Sales Marketing Training

All Public Folders Business Sales Marketing Training

In each store is a folder tree that contains Exchange 2000 items, such as e-mail

messages, documents, and other folders A folder tree is a hierarchy of folders

in an Exchange 2000 store

During installation, Exchange 2000 creates the default All Public Folders tree This tree is available to all Messaging Application Protocol Interface (MAPI), Internet Message Access Protocol version 4 (IMAP4), Network News Transfer Protocol (NNTP), and Hypertext Transfer Protocol (HTTP) Web clients

Additional public folder trees are only available to NNTP and Web clients and not MAPI clients, such as Microsoft Outlook® 2000

A primary initial use of the non-MAPI accessible folders is for developing collaboration applications that use HTTP to access data

Topic Objective

To introduce the concept of

folder trees in Exchange

2000

Lead-in

A folder tree is a hierarchy

of folders in a store

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POP3 IMAP4

LDAP (to Active Directory)

LDAP (to Active Directory)

HTTP

ExIFS

Exchange 2000 supports several different clients This support for such a wide variety of clients provides users with multiple methods to accessing their Exchange 2000 data locally or remotely

MAPI

The corporate or workgroup installation of Microsoft Outlook configures Outlook as a MAPI client This installation of Outlook uses remote procedure calls (RPCs) to connect to Exchange 2000 Outlook can connect to message and directory information

IMAP4

Outlook Express and the Internet installation of Outlook supports Internet Message Access Protocol, version 4 (IMAP4) Other clients, such as Netscape Navigator, provide IMAP4 support and can connect to Exchange 2000 IMAP4

is like POP3 in that it is a retrieve- only protocol However, IMAP4 provides additional support, such as reading from multiple folders and not just the Inbox

Topic Objective

To give a brief overview of

the clients supported by

Exchange 2000

Lead-in

Exchange 2000 supports

numerous clients that

enable users to for access

Exchange 2000 information

Delivery Tip

The slide depicts LDAP

connecting to the server

running Exchange 2000

server Point out that the

server running Exchange

2000 server is a domain

controller in addition to a

global catalog server

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

LDAP

Exchange 2000 uses the Lightweight Directory Access Protocol (LDAP) to communicate with Active Directory LDAP clients can connect to Active Directory directory service and global catalog servers to retrieve address lists LDAP communicates with Active Directory to authenticate users Outlook Express and the Internet installation of Outlook support LDAP Other clients, such as Netscape Navigator, also provide LDAP client support

EXIFS

Exchange Installable File System (EXIFS) enables users to access their mailbox information as they would a file in a file system For example, users can view and read mail messages using Microsoft Office 2000 or save documents to a folder in their Exchange 2000 mailbox

MAPI and EXIFS are Microsoft standards POP3, IMAP4, SMTP, LDAP, NNTP, and HTTP are Internet standards

Note

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Virtual Servers

Exchange 2000

SMTP Virtual Server Network Adapter 1

SMTP Virtual Server Network Adapter 1

SMTP Virtual Server Network Adapter 2

SMTP Virtual Server Network Adapter 2

Exchange 2000 supports virtual servers so that you can create multiple configurations of the same protocol on one server Each virtual server has a unique network name and Internet Protocol (IP) address

For example, a server has two network adapters, each with a unique IP address You can configure one SMTP virtual server that uses the IP address of the first

network adapter You can configure a second SMTP virtual server that uses the

IP address of the second network adapter This enables you to configure different clients to use different virtual servers

You can create virtual servers for SMTP, NNTP, HTTP, IMAP4, POP3, and LDAP For each virtual server, you can configure options, such as

authentication methods, message formats, and data transfer limits

From a user perspective, there is no difference from connecting to a virtual server than to a physical server

Topic Objective

To explain the concept of

virtual servers

Lead-in

Virtual servers enable you to

host multiple protocol

servers on one physical

server

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Exchange 2000 Product Offerings

Enterprise Server

Exchange 2000 Conferencing Server

Microsoft NetMeeting

Exchange 2000 offers different products to fit multiple environments You can select the product best suited for your type of business, the size of your organization, and the your work environment

Microsoft Exchange 2000 Server

Exchange 2000 Server is designed to meet the messaging and collaboration needs of businesses that only need one server running Exchange 2000

Exchange 2000 Server is limited to a single, 16-gigabyte (GB) database per server It does not support Chat, Windows Clustering, or distributed configuration

Microsoft Exchange 2000 Enterprise Server

Exchange 2000 Enterprise Server is designed for organizations that need multiple servers and features such as unlimited message storage and the ability

to host multiple stores on a server

Microsoft Exchange 2000 Conferencing Server

Exchange 2000 Conferencing Server is designed for organizations of all sizes that need to organize and manage data, voice, and video conferencing between people, regardless of location Exchange 2000 Conferencing Server can be used

in conjunction with Exchange 2000 Server or Exchange 2000 Enterprise Server Data Conferencing enables administrators to pre-arrange an electronic

conference, manage schedules, share applications, and use multicast video conferencing Using a T.120 client, such as Microsoft NetMeeting, participants can see and share multimedia information with each other Data Conferencing

is available only in Exchange 2000 Conferencing Server

For Your Information

The emphasis on the

products is to help students

determine which product is

appropriate for their

organization

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Function Comparison

The following table provides a comparison of the features available in the different Exchange 2000 products

Server Conferencing Server

Integration with Active Directory X X Messaging and Collaboration X X Outlook 2000 SR1 release X X Outlook for the Macintosh 8.2.2 X X Microsoft Web Storage System X X Connectors to other local area

network (LAN)-based e-mail systems (MSMail, cc:Mail, Notes/Domino, GroupWise)

X X

Distributed Configuration

Multiple Stores per Server X

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

! Integration with Active Directory

! Storage of Exchange 2000 Data in Active Directory

! Windows Clustering in Exchange 2000

! Integration of Security

! Integration with IIS

By integrating Exchange 2000 with Microsoft Windows 2000, you can have a single point of management for all users, groups, permissions, and

configuration data

Windows 2000 Server has integrated support for many of the most common industry-standard transport protocols by using Internet Information Services (IIS) Once Exchange 2000 is installed, all of the protocols that are supported

by Exchange 2000, you manage primarily in Exchange 2000

provides for a unification of

services and ease in

administration tasks

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Integration with Active Directory

Information Store ServiceSystem Attendant

Active DirectoryDirectory Service

Active DirectoryDirectory Service

Active Directory is a directory service that is built using Internet-standard technologies and is fully integrated with Exchange 2000 All Exchange 2000 directory information is stored in Active Directory The Active Directory forest defines the boundaries of the Exchange organization Because Active Directory defines boundaries, it is not possible to have a single Exchange 2000

organization span multiple forests, and it is not possible for a forest to contain multiple Exchange 2000 organizations

Benefits of Active Directory

Active Directory stores data for a large and customizable set of objects

Integration with Active Directory provides increased system performance and manageability while making directory management easier Some of the benefits

of Active Directory include:

! Centralized object management Unified administration of Exchange 2000 and Windows 2000 directory objects enables you to manage all user data in one place, with one custom Microsoft Management Console (MMC)

! Simplified security management Native Windows 2000 discretionary access control lists (DACLs) are used in the Exchange 2000 store For this reason, a single set of security groups will secure data stored both in Exchange 2000 and Windows 2000 file system

! Creation of one distribution list Security groups in Windows 2000 can be

used as distribution lists, eliminating the need to create a parallel set of distribution lists for each department or group

! Active Directory Connector (ADC) The ADC that is provided with Exchange 2000 synchronizes directory information from Microsoft Exchange Server 5.5 directories to Active Directory in Windows 2000

Topic Objective

To provide a brief overview

of the integration of Active

Directory with Exchange

2000

Lead-in

Active Directory provides all

directory services for

Exchange 2000

This topic relies on an

understanding of Active

Directory forests and their

functions Ask students if

they are familiar with Active

Directory forests and explain

if necessary

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BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Active Directory Replication

Replication of Exchange 2000 directory information occurs through Active Directory Active Directory has the capability to replicate each changed or updated attribute rather than the entire object Replicating specific attributes rather than entire objects has a number of benefits and implications in Exchange

2000

Describing objects with lists of attributes means that:

! You can change an object's description (for example, an office location) more frequently

! You can target changes to specific items, such as changing a specific permission (for example, mailbox size)

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Storage of Exchange 2000 Data in Active Directory

Schema Partition

CN=Schema, CN=Configuration, DC=nwtraders, DC=msft

Users Groups Computers

Domain Partition

Configuration

Configuration

Replication Topology

The information stored in Active Directory on every domain controller in the forest is partitioned into three categories: domain, configuration, and schema data These directory partitions are the units of replication in Active Directory

Domain Partition

The domain partition contains all of the objects in the directory for a domain, including all recipient objects Domain data in each domain is replicated to every domain controller in that domain, but not beyond its domain Domain objects include recipient objects such as users, groups, and computers

If the domain controller is also a global catalog server, it also holds a set of the attributes for all objects in other domains that are contained in the forest

Configuration Partition

The configuration partition stores the configuration of the Exchange 2000 organization Because Active Directory replicates the configuration partition between all domains in the forest, the configuration of the Exchange 2000 organization is also replicated throughout the forest The configuration partition defines the routing topology and Exchange 2000 configuration Examples of Exchange 2000 configuration include connectors, protocols, and service settings of the Exchange 2000 organization

Schema Partition

The schema partition contains all object types, and their attributes, that can be created in Active Directory This data is common to all domains in the domain tree or forest, and is replicated by Active Directory to all domain controllers in the forest

Topic Objective

To introduce the concept of

data partitions

Lead-in

All data stored in Active

Directory is partitioned into

three categories: domain,

configuration, and schema

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