Contents Overview 1 Microsoft Windows 2000 Microsoft Windows Datacenter Program 3 Classroom Discussion: Identifying Datacenter Server Solutions 12 Scenario 1: Application Service Pr
Trang 1Contents
Overview 1
Microsoft Windows 2000
Microsoft Windows Datacenter Program 3
Classroom Discussion: Identifying
Datacenter Server Solutions 12
Scenario 1: Application Service Provider 13
Scenario 2: Dot-com Enterprise 14
Scenario 3: Line-of-Business Enterprise 16
Scenario 4: Enterprise Infrastructure 18
Review 20
Module 1: Introducing Windows 2000
Datacenter Server
Trang 2with all applicable copyright laws is the responsibility of the user No part of this document may
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Program Manager: Don Thompson
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Instructional Designers:April Andrien, Kelley Umphrey
Subject Matter Experts: Conrad Cahill (Entirenet), Jack Creasey
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Trang 3Instructor Notes
This module familiarizes students with the Microsoft® Windows® 2000 Datacenter Server operating system and Microsoft Windows Datacenter Program
After completing this module, students will be able to identify and discuss possible solutions using Windows 2000 Datacenter Server, including:
Identifying the features of Windows 2000 Datacenter Server
Describing Windows Datacenter Program
Materials and Preparation
This section provides the materials and preparation tasks that you need to teach this module
Required Materials
To teach this module, you need the following materials:
Microsoft PowerPoint® file 2089a_01.ppt
Module 1: Introducing Windows 2000 Datacenter Server
Preparation Tasks
To prepare for this module, you should:
Read all of the materials for this module
Prepare for the classroom discussion
Review the business scenarios and prepare other possible student solutions
This module assumes that authorized Datacenter OEM content will be created to cover the specific implementation of the Windows Datacenter Program
Presentation:
60 Minutes
Note
Trang 4Module Strategy
Use the following strategy to present this module:
Microsoft Windows 2000 Datacenter Server Explain the Datacenter Server features Explain that there is no upgrade path
to Datacenter Server
Microsoft Windows Datacenter Program This topic describes the Windows Datacenter Program, including the platform, qualification, Microsoft Certified Support Center (MCSC) program, and core services The Datacenter Server operating system can be sold only as part of the Windows Datacenter Program, making this topic an important part of product knowledge for the student
Classroom Discussion: Identifying Datacenter Server Solutions This interactive classroom discussion provides the student with an overview
of how to use Datacenter Server in four business scenarios Students will work in pairs and have an opportunity to share possible solutions with each other The case studies cover: 1) an application service provider (ASP), 2) a dot-com enterprise 3) a line-of-business enterprise, and 4) an enterprise infrastructure The purpose of the scenario is not to suggest one right answer but to open a discussion of possible solutions In addition, this classroom discussion allows you, as the instructor, to evaluate the students’
understanding of the Datacenter Server features It is recommended that you carefully pace the amount of time spent on each business scenario
Trang 5Overview
Microsoft Windows 2000 Datacenter Server
Microsoft Windows Datacenter Program
Classroom Discussion: Identifying Datacenter Server Solutions
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Microsoft® Windows® 2000 Datacenter Server includes and extends the technologies of Windows 2000 Server and Windows 2000 Advanced Server The Windows 2000 Datacenter Server operating system complements the Microsoft Windows Datacenter Program This program is designed to provide enterprise customers with an integrated hardware, software, and service offering, which is delivered by Microsoft and authorized Datacenter OEMs Windows Datacenter Program includes scalable hardware, joint support queues with server vendors for single-point-of-contact support, rigorous system testing, and qualification focused on the entire system The program also includes coordinated maintenance and change control for hardware and software updates
The companies most likely to need Windows 2000 Datacenter Server and Windows Datacenter Program are those that have large non-partitionable databases, server consolidation, and massive file and print servers
After completing this module, you will be able to identify and discuss possible solutions using Windows 2000 Datacenter Server, including:
Identifying the features of Windows 2000 Datacenter Server
Describing Windows Datacenter Program
Trang 6Microsoft Windows 2000 Datacenter Server
Windows 2000 Server Windows 2000
Advanced Server
Windows 2000 Advanced Server Datacenter Server Datacenter Server Windows 2000 Windows 2000
upgrade NO upgrade
Windows 2000 Server Features
Windows 2000 Advanced Server Features
Windows 2000 Server Features
Windows 2000 Server Features
Windows 2000 Advanced Server Features
Windows 2000 Datacenter Server Features
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Windows 2000 Datacenter Server can be used for mission-critical needs, such
as online transaction processing (OLTP), large data warehouses, business applications, server consolidation, and large-scale application service providers It is designed for enterprise applications and tested for use with specific, highly reliable hardware configurations
line-of-Windows 2000 Datacenter Server Features
Datacenter Server has all features of Microsoft Windows 2000 Server and Microsoft Windows 2000 Advanced Server, plus the following key features:
Supports 32-way symmetric multiprocessing (SMP)
Supports 64 gigabytes (GB) of main memory by using Physical Address Extension (PAE) for applications that use the Address Windowing Extensions (AWE) application programming interface (API)
Supports Microsoft Cluster service clusters from one to four nodes
Provides the Process Control tool, a tool that uses the Job Object API to isolate, group, and manage processes
Includes Winsock Direct, a feature that provides a high performance interconnect without the administrator making changes to applications and significantly improves availability because it bypasses the TCP/IP stack while transferring data on a system area network (SAN)
There is no upgrade path from Windows 2000 Advanced Server to Datacenter Server Although Datacenter Server supports all the technologies in Windows 2000 Server and Windows 2000 Advanced Server, Datacenter Server must be installed by the OEM on a qualified server
Server can be used for
mission-critical needs, such
as online transaction
processing (OLTP), large
data warehouses,
Explain to the students that
there is no upgrade path
from Windows 2000
Advanced Server to
Datacenter Server Although
Datacenter Server supports
all the technologies in
Windows 2000 Server and
Trang 7*****************************I LLEGAL FOR N ON -T RAINER U SE *****************************
Windows Datacenter Program, delivered through an authorized Datacenter OEM, is a set of requirements designed to provide customers with integrated hardware, software, and service The program is specifically designed to address enterprise customer requirements
Each authorized Datacenter OEM will implement a business model based on the Windows Datacenter Program Research the authorized Datacenter OEM’s own implementation of the Windows Datacenter Program Windows Datacenter Program requires that authorized Datacenter OEMs meet the following
requirements:
Core Services Offer a set of core services to their customers, depending on
the OEM’s implementation model
Expanded Support Requirements Meet basic Microsoft Certified Support
Center (MCSC) requirements and then complete additional MCSC requirements to sell Datacenter Server
Platform Requirements Adhere to a specified platform for the hardware,
operating system, and services
Qualification Process Undergo rigorous qualification and system testing
focused on the entire system
For more information about Windows Datacenter Program, read the
white paper titled Windows Datacenter Program on the Student Materials
Trang 8Core Services
Change Control
Delivery Models
Installation
Joint Support Queue
On-Site Responsiveness
Providing Availability Assessment
Reliability Requirements
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Windows Datacenter Program requires that authorized Datacenter OEMs offer core services to their customers The delivery of these core services may differ among the authorized Datacenter OEMs based on which implementation model they choose Microsoft may be involved in the delivery of many of these services
Microsoft expects that the authorized Datacenter OEMs build business models around the following core services
Change control Provide a change control service that allows a customer to
update their system periodically from a current Datacenter Hardware Compatibility List (HCL) qualified configuration
to an updated configuration
Delivery models The authorized Datacenter OEM or the Microsoft alliance
can deliver support and services for Datacenter Server (Microsoft alliance purchases support and service contracts from the OEM on behalf of the customer.)
Installation Confirm Datacenter HCL configuration file matches the
current installation
Include all hardware and software components
Install and start the Datacenter Server system
Joint support queue Staffed with OEM and Microsoft personnel to ensure
seamless collaboration between the hardware and operating system vendors
Minimum 99.9%
uptime guarantee
Offer a service that guarantees system availability at the operating system level of 99.9 percent
On-site responsiveness Keep qualified personnel on site, available within four hours
of any customer’s site
Topic Objective
To describe the core
services for the Windows
The delivery of these core
services may differ among
the authorized Datacenter
OEMs based on which
implementation model they
choose
Microsoft expects that the
authorized Datacenter
OEMs build business
models around the core
services
Trang 9(continued)
Providing availability assessment
Conduct capacity planning
Design backup and restore procedures
Evaluate the physical and environmental condition
Identify the change control process gap
Implement fault tolerance and disaster recovery strategies and procedures
Reporting Reliability requirements
Measure customer Datacenter Server systems with the Event Log Analyzer
Report number of customer blue screens to Microsoft Corporation
Provide a copy of each crash dump file for analysis
Trang 10Expanded Support Requirements
•Escalation
•Maintenance and Change Control
•Problem Replication Environment
•Quality
•Staffing and Certification
•Support Service Offerings
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Windows Datacenter Program requires authorized Datacenter OEMs to meet the basic Microsoft Certified Support Center (MCSC) requirements and then complete additional MCSC program requirements to sell Datacenter Server These additional requirements are designed to help the authorized Datacenter OEMs deliver an integrated hardware and software service offering, in conjunction with Microsoft, to the OEM’s customer
The additional responsibilities for authorized Datacenter OEMs that want to participate in Windows Datacenter Program are as follows:
Escalation Provide maximum rates for escalation of non-bug incidents to
Microsoft and the ability to share support cases across partner and Microsoft tracking systems
Maintenance and change control Provide a process that ensures
coordinated delivery of hardware and software updates as a single qualified system
re- Problem replication environment Provide a lab and replication environment
for reproducing and troubleshooting customer problems
Quality Consistently achieve the target customer satisfaction levels for
support services provided to customers as well as ongoing quality analysis and improvement methodologies
Topic Objective
To describe the expanded
support requirements for
authorized Datacenter
OEMs
Lead-in
Windows Datacenter
Program requires authorized
Datacenter OEMs to first
meet the basic MCSC
requirements and then
complete additional MCSC
program requirements to
sell Datacenter Server
Trang 11Staffing and certification Maintain the minimum number of full-time
support professionals supporting Microsoft products and require that support professionals hold and maintain appropriate Microsoft certification
Support service offerings Provide the following service components:
• Change control
• Delivery models
• Installation
• Joint support queue
• Minimum of 99.9% uptime guarantee
• On-site responsiveness
• Providing availability assessment
• Reliability requirements
Trang 12Platform Requirements
Hardware Requirements System Requirements License Requirements
• Hardware Design Guide Version 2.0
• Server Design FAQ
• At least 8 processors
• May ship with 1 processor
• Can scale up to 32 processors
• Service packs on locked media
BIOS-• Windows 2000 Datacenter Server
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To participate in the Windows Datacenter Program, authorized Datacenter OEMs must adhere to specified hardware, system, and license requirements The purpose of these requirements is to provide the most reliable and scalable environment for Datacenter Server
Hardware Requirements
Datacenter Server runs on a single processor, but the most scalable server for this platform supports 32 IA32 processors The Windows Datacenter Program requires the server running Windows 2000 Datacenter Server be an Intel server that supports at least eight physical IA32 processors A server may be delivered
to the customer with fewer than eight processors, but it must be capable of expanding to a minimum of eight processors as the customer’s needs grow The authorized Datacenter OEMs provide Datacenter Server product and service packs to customers on media that is basic input/output system (BIOS) locked This means that both the product and service packs are customized so that they specifically support that authorized Datacenter OEM’s hardware platform
Hardware intended for servers running Datacenter Server must meet the
requirements defined in the Hardware Design Guide Version 2.0 and the Server
Design FAQ, located at www.microsoft.com/hwdev/xpapers/nt2/welcome.htm
and www.microsoft.com/hwdev/xpapers/SDG2FAQ/FAQ1.htm
System Requirements
The Windows Datacenter Program requires the Datacenter Server operating system Datacenter Server is based on the Microsoft Windows 2000 operating system and Service Pack 1 Datacenter Server is a 32-bit operating system
platform for the hardware,
operating system, and
license model
Key Points
If the customer chooses not
to purchase the update
subscription, they will not
have access to version
releases, supplements, or
service packs for Datacenter
Server The customer can
pay subscription dues
retroactively if they want to
subscribe at a later date or
purchase a new license and
update subscription
Delivery Tip
This topic is meant to be a
brief overview of the
Windows Datacenter
Program requirements for
authorized Datacenter
OEMs Unless you are
prepared to go into detail
about each of these
requirements, avoid an
in-depth discussion that goes
beyond the content
provided
Note
Trang 13License Requirements
Datacenter Server is only available to customers through authorized Datacenter OEMs Customers purchase the Windows 2000 Datacenter Server only with specific hardware to which it has been tailored, and licensing is based on the number of processors in the server itself, rather than the number of clients supported
The Datacenter Server license includes five Client Access Licenses for Windows 2000; additional licenses may be purchased separately
The product is sold from Microsoft to the authorized Datacenter OEMs via three stock-keeping units (SKUs): 1 to 8 processors, 1 to 16 processors, and 1 to
32 processors There are also two upgrade SKUs that allow customers to scale
up to 16 or 32 processors
Update Subscription
In addition to the license requirements mentioned earlier, authorized Datacenter OEMs offer Datacenter Server update subscriptions for each SKU The update subscriptions provide the customer with access to version releases and service packs for Datacenter Server The update subscription for Datacenter Server is available on an annual basis A customer must renew the subscription annually with the authorized Datacenter OEM to obtain the benefits
If the customer chooses not to purchase the update subscription, they will not have access to version releases, supplements, or service packs for Datacenter Server The customer can pay subscription dues retroactively if they want to subscribe at a later date or purchase a new license and update
subscription
Important