Lecture Organizational behavior – Chapter 4: Considering individual states. The contents of this chapter include all of the following: ethics, attitudes and commitments, perception and attributions, emotions.
Trang 14 Considering Individual States
Neubert & Dyck’s Organizational
Behavior
Trang 2Chapter Navigator
Ethics
Attitudes and Commitments
Perception and Attributions
Emotions
Trang 3 What are States?
What is Ethics?
Individual Characteristics Affecting Ethical Behavior
Organizational Characteristics Affecting Ethical
Behavior
Ethical Behavior: Conventional OB Versus
Sustainable OB
Trang 4States and Ethics
What are States?
Factors That Influence States
Examples of States
What is Ethics?
Context and Ethics
Trang 5Copyright ©2014 John Wiley & Sons, Inc.
Trang 6Individual Characteristics Affecting Ethical Behavior
Moral Development
Moral Point of View
Consequentialist Theory
Conventional Moral Point of View: Utilitarianism, Egoism
Sustainable Moral Point of View: Virtues and Sustaincentrism
Trang 7Copyright ©2014 John Wiley & Sons, Inc.
Trang 8Organizational Characteristics Affecting Ethical Behavior
Ethical Climate
Ethical Culture
Code of Ethics – Importance, Elements Involved,
Government Steps Recommended, Reinforcement
Ethical Behavior: Conventional Approach
Ethical Behavior: Sustainable Approach
Trang 9Copyright ©2014 John Wiley & Sons, Inc.
Trang 10Attitudes and Commitments
What are Attitudes?
ABC Framework
Job Satisfaction and Job Involvement
What are Commitments and Organizational
Commitment?
Attitudes and Commitments: Conventional and Sustainable OB Perspectives
Trang 11Attitudes and ABC Framework
Attitudes
ABC Framework
Understanding Attitudes
Negative and Positive Attitudes
Trang 12Job Satisfaction and Job Involvement
What is Job Satisfaction
What is Job Involvement?
What Impacts Job Satisfaction and Job Involvement Levels?
Impact of Job Satisfaction and Job Involvement
Levels
Sustainable Perspective on Job Satisfaction
Trang 13 What are Commitments?
Origins of Workplace Commitments
Organizational Commitment
Affective and Normative Commitment
Sustainable Perspective: Organizational Commitment
Trang 14Perceptions and Evaluations
What are Perceptions?
What are Attributions?
What is Impression Management?
Perceptual Errors and Biases
Perception and Sustainable OB
Trang 15Perceptions and Attributions
What are Perceptions?
Perceiver, Target, Situation
Characteristics of Perceptions
Perceptions About People
What are Attributions?
Trang 16Copyright ©2014 John Wiley & Sons, Inc.
Trang 17Impression Management and Perceptual Errors and Biases
What is Impression Management?
Perceptual Errors and Biases
Representativeness, Selective Perception and
Availability
Anchoring and Adjustment
Halo/Horn Effect
Fundamental Attribution Error
Trang 18 What are Emotions?
What is Emotional Labor?
What is Emotional Intelligence?
Emotions: Conventional OB Versus Sustainable OB Perspectives
Trang 19Emotions and Emotional Labor
What are Emotions?
Importance of Emotions in Organization
Conflict Between Negative and Positive Emotions
Detoxifying Negative Emotions
What is Emotional Labor?
Trang 20Emotional Intelligence
What is Emotional Intelligence?
SelfAwareness
SelfManagement
Empathy
Use of Emotion (Internal Motivation and Social Skills)
Sustainable Perspective and Emotions