Lecture Organizational behavior – Chapter 6: Making decisions. The contents of this chapter include all of the following: Identify the need for a decision, develop alternative responses, choose the appropriate alternative, implement a choice.
Trang 16 Making Decisions
Neubert & Dyck’s Organizational
Behavior
Trang 3Copyright ©2014 John Wiley & Sons, Inc.
Trang 4Identify The Need For A Decision
Trang 5Decisions, Problems and Opportunities
Trang 6Stakeholders and Sustainable Decision Making
Underlying Issues
Stakeholder Analysis
Complicating Factors
Sustainable Decision Making Process
Trang 7Develop Alternative Reponses
Basic Alternative Reponses
Programmed Decisions
NonProgrammed Decisions
Developing Alternatives: Sustainable Approach
Trang 8Basic Alternative Responses and Programmed Decisions
Trang 9Non-programmed Decisions and a Sustainable Approach
Limitations of Programmed Decisions
What are Nonprogrammed Decisions?
Examples of Nonprogrammed Decisions
Conventional versus Sustainable Decision Makers: Three Basic Options
Trang 10Choose The Appropriate Alternative
Goal Consensus
Available Knowledge
Uncertainty
Decision Making Methods (Rational Choice, Political, Selective, Administrative)
Trang 11Goal Consensus, Available Knowledge and Uncertainty
Trang 12Decision Making Methods
Trang 13Copyright ©2014 John Wiley & Sons, Inc.
Trang 14Choose The Appropriate Alternative
Satisficing and Framing
Subjective Effects of Decisions on Employee
Appraisals
Six Key Principles for Responsible Management Education
Explicit Knowledge
Image Theory
Trang 15Copyright ©2014 John Wiley & Sons, Inc.
Trang 16Satisficing, Framing and Subjective Effects of Decision Making
Trang 17Principles, Explicit Knowledge and Image
What is Image Theory?
How Do Managers Actually Make Ethical Decisions?
Trang 18Implement The Choice
Overcoming Resistance
Escalation of Commitment
Information Distortion
Factors That Influence The Appropriate Level of Participation in Decisions Making and
Implementation
Administrative Inertia
Trang 19Resistance, Escalation and Information
Trang 20Copyright ©2014 John Wiley & Sons, Inc.
Trang 21Reducing Escalation of Commitment and Sustainable Decision Making
Reducing Escalation of Commitment
Selective Use of Participation
Decisions as Experiments
Courage and Decision Making
Trang 22Copyright ©2014 John Wiley & Sons, Inc.