Lecture Project management in practice - Chapter 16: Project wrap-up. This chapter presents the following content: Types of project closure, wrap-up closure activities, deliverable acceptance, creating the final report, lessons learned (retrospectives), project celebration.
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Pearson, Larson, Gray, Project Management in Practice, 1e
CHAPTER 16
Project Wrap-Up
Trang 2P roject closure and review deliverables
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Pearson, Larson, Gray, Project Management in Practice, 1e
Types of Project Closure
• Normal
• Premature
• Phase or Stage
• Perpetual
• Failed project
• Changed priority
14–3
Trang 4Wrap-up Closure Activities
1 Getting final acceptance from the customer.
2 Shutting down resources and releasing to
new uses.
3 Reassigning/releasing project team members.
4 Closing accounts and seeing all invoices are
settled.
5 Delivering (handing over) the project
outcomes and outputs to the customer.
6 Creating a final report and archiving the
project library.
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Deliverable Acceptance
Trang 6Creating the Final
Report
• Executive summary
• Review and analysis
• Recommendations
• Lessons learned
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Performance Evaluation
• Post Implementation Review (PIR)
Trang 8Performance Evaluation (cont.)
• PIR typical contents:
Gap analysis
Determination of the achievement of
the project goals
Stakeholder satisfaction
Benefit review
Areas identified for further
development
Lessons learned
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Pearson, Larson, Gray, Project Management in Practice, 1e
Don’t forget:
• Team evaluation
• Individual evaluation/s
• Project Manager evaluation
• Contractor and Supplier evaluation/s
Trang 10Lessons Learned (Retrospectives)
Use of a facilitator
• No direct involvement or direct interest in the project.
• Perceived as impartial and fair.
• Respect of senior management and other project stakeholders.
• Willingness to listen.
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Pearson, Larson, Gray, Project Management in Practice, 1e
Lessons Learned (Retrospectives) (cont.)
• Independence and authority to report review results without fear of recriminations from
special interests.
• Perceived as having the best interests of the organisation in making decisions.
• Broad-based experience in the organisation
or industry.
Trang 12Lessons learned (Retrospectives) (cont.)
Don’t forget the golden questions
• What went well?
• What didn’t go so well?
• What would you do differently next
time?
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Pearson, Larson, Gray, Project Management in Practice, 1e
Project celebration
Make sure you celebrate
your success at the
completion of the project.
Trang 14Key Terms
• 360-degree feedback
• contractor and supplier evaluation
• deliverable acceptance
• lessons learned
• performance reviews
• project closure
• retrospectives
• team evaluation
• wrap-up activities