Lecture Medical assisting: Administrative and clinical competencies (2/e) - Chapter 1

Chapter 1 - The profession of medical assistant. After reading the material in this chapter, you should be able to: Describe the job responsibilities of a medical assistant, discuss the professional training of a medical assistant, identify the personal characteristics a medical assistant needs,...

1­1 Describe the job responsibilities of a medical assistant.

1­2 Discuss the professional training of a medical assistant.

1­3 Identify the personal characteristics a medical assistant needs 1­4 Define multi­skilled health professional.

A multitasking professional is someone who is able to work in  the administrative area, the clinical areas, and the financial  areas.

American Association of Medical  Assistants

American Association of Medical  Assistants (cont.)

  AAMA Code of Ethics

principles of ethical and moral conduct as they relate to the medical profession and the particular practice of Medical Assisting

conscientious pursuit of their profession

Change of Attitude needed

if Yes to Questions Below:

Do I have repeated conflicts with people?

Have I had a conflict at work that has resulted in

 Areas of Competence

 Includes Delineation Chart

found in Appendix 1

 Provides the basis for

medical assisting education and evaluation

 Three areas

 Administrative

 Clinical

 General  

What questions should you ask yourself

to be sure that you have a positive and caring attitude?

Do I have repeated conflict with people?

Have I had a conflict at work that has resulted in

termination?

Do I have conflicts with authority figures?

Do people make comments about my attitude?

­ Answer

 Medical Assistant

 Skills and Duties 

according to AAMA Role  Delineation Chart

Stay abreast with  changes in technology, 

procedures, and  regulations

  Training on­the­job or training programs 

End of Chapter