Behavior in organizations 10th by greenberg chapter05

Distinguish between emotions and moods.. Describe how emotions and mood influence behavior in organizations.. Describe ways that people manage their emotions in organizations... Major

Coping with Organizational Life

Chapter 5

Learning Objectives

1 Distinguish between emotions and moods.

2 Describe how emotions and mood

influence behavior in organizations.

3 Describe ways that people manage their

emotions in organizations.

Major Emotions and

Subcategories

Circumplex Model of Affect

 Definition

 States

 Traits

Happier People  Success

• Better jobs

• Perform jobs more successfully

• Less likely to resign

Happier Workers  More

Affective Events Theory

Organizational Stress

Occupational Demands

 Making decisions

 Performing boring, repetitive tasks

 Repeatedly exchanging information

with others

 Working in unpleasant physical

conditions

 Performing unstructured vs

Work vs Nonwork Conflict

Stress’ Negative Effects

Stress’ Negative Effects

• Metabolic syndrome

Stress’ Health-related

Effects

Burnout

Organizations Manage

Stress

• Presentism

Managing Stress

 Manage time wisely

 Seek social support

 Eat healthier diet

 Be physically fit

Managing Stress

 Relax and meditate

 Get a good night’s sleep

 Avoid inappropriate self-talk

 Take a time-out

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