INTERNSHIP REPORT Tinh loi garment company limited

After completing the program at the school with the introduction of an acquaintance, I become intern in the Planning Department of Tinh Loi Garment Company Limited.. OVERVIEW OF TINH LOI

THUONGMAI UIVERSITY ENGLISH DEPARTMENT

In the face of the trend of integration and globalization, English is consideredthe most popular language in the world when nearly 60 countries use English as themain language and nearly 60 countries use English as the second language.Therefore, English plays a very important role in the current period of integration.Businesses in Vietnam and South Asia are gradually expanding cooperativerelationships with foreign businesses English becomes effective tools that play agreat role in promoting the cooperation and understanding of Vietnameseenterprises with partners in the period of international integration and bringingVietnamese brands abroad

After 4 years of studying and practicing as a student of the Faculty of English

at Thuong Mai University, I feel really honored and grateful to the teachers in theEnglish Department for imparting specialized knowledge about economic andcommerce through lectures and they always facilitate to help me improve myEnglish skills After completing the program at the school with the introduction of

an acquaintance, I become intern in the Planning Department of Tinh Loi Garment

Company Limited With direct guidance and enthusiastic support from my advisor

as well as the company employees, I have been given a lot of suggestions andorientation about their future career

Although there are many shortcoming in the process of internship and writingthis reports but I have made the internship report with all enthusiasm andseriousness so I hope teachers comment and give suggestions for you

I would like to express my sincere thanks to the help and guidance of theteachers of Faculty of English who helped me so much to have the most completereport

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TABLE OF CONTENTS

INTRODUCTION i

TABLE OF CONTENTS ii

LIST OF PICTURES AND DIAGRAM iii

PART 1 OVERVIEW OF TINH LOI REGENT GARMENT FACTORY LTD.,… .1

1.1 Overview of Tinh Loi Regent Garment Factory Ltd., 1

1.1.1 The information of company 1

1.1.2 The development of Vinacoma 2

1.1.3 The core values 3

1.1.4 General business principles in Tinh Loi 3

1.1.5 Mission: 4

1.2 Organization structure 5

1.3: Business field 7

1.3.1: Trading & Exporting 7

1.3.2: Marketing and communication 8

1.4: Customer: 8

1.5 Overview about the department of intership 12

Part 2: THE INTERSHIP AT TINH LOI GARMENT COMPANY LIMITED 13 2.1 Main responsibilities: 13

2.2 Difficulties 14

2.3 Lesson from intership 15

PART 2 THE USEAGE OF ENGLISH IN VIET NAM CONSTRUCTION MACHINERY DEVELOPMENT JOINT STOCK COMPANY 16

3.1 Reality 16

3.2 Suggestion to improve efficiency of using English in the company 16

PART 3 SUGGESTION FOR THE SUBJECT OF GRADUATION THESIS 18 CONCLUSION 19

REFERENCE 20

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LIST OF PICTURES AND DIAGRAM

Picture 1: Logo of the company 1

Picture 2: Tinh Loi Garment Co., LTD growth 2

Picture 3: The core value of Crystal Group 3

Picture 4+5: Tinh Loi’s leadership 5

Picture 6: Their Customers 8

Picture 7: Normal clothes 9

Picture 8: Sportswear 9

Picture 9: Outerwear 10

Picture 10: Graphic Tee 10

Picture 11: Sweaters 11

iii

PART 1 OVERVIEW OF TINH LOI REGENT GARMENT

FACTORY LTD.,

1.1 Overview of Tinh Loi Regent Garment Factory Ltd.,

1.1.1 The information of company

- International name of company: TINH LOI REGENT GARMENTFACTORY LTD.,

- Vietnamese name: Tinh Loi Garment Company Limited

- Main field: Sportswear, life style wear, sweater

Picture 1: Logo of the company

( Source: Internet)

1.1.2 The development of Vinacoma

- Tinh Loi Garment Company Limited is a member of Crystal Hong KongGroup with 02 factories operating in Hai Duong Province, Vietnam

- 2003: Establish Factory 1 (TL1) at Nam Sach Industrial Park, Ai QuocWard, Hai Duong City in March 2003 and officially put into operation in June

2006 Total investment capital is 64,000,000 USD; Up to now, there are over 5,000employees

- 2004: Establish Factory 2 (TL2) at Lai Vu Industrial Park, Lai VuCommune, Kim Thanh District Received the investment certificate in April 2013and started operating in August 2014 with 2,500 employees initially, an increase ofnearly 10,000 employees by the end of 2016 and 16,900 employees by 2022 Totalinvestment capital: 124,000 000 USD With the scale of 170,000,000 products /year

- 2016: In 2016, Crystal Hong Kong Group was ranked 17 out of 50companies in Fortune magazine's "Change the World" list, which recognized ascompanies that have important influences about social and environment by makingprofit strategy and business activities

- 2018- now: Tinh Loi is currently the largest textile factory in Hai DuongProvince and the northern region of Vietnam

Picture 2: Tinh Loi Garment Co., LTD growth

( Source: Regent introduction)

1.1.3 The core values

Their core values are sincerity, integrity and respect for everyone Allemployees in company need to comply to the set of values that is based on bothgeneral rules in business and ethical rules of the company

- Respect for people

- Integrity

- Boundary less enterprise

- Delight our customers

- Embrace innovation

- Live quality: Make every activity right the first time

- Energise others

Picture 3: The core value of Crystal Group

1.1.4 General business principles in Tinh Loi

Being the leading company in exporting textile products, meeting all the needs

of European, Asian, Japanese and global, Tinh Loi always set the specific goals

about high productivity and ethical culture in the company

There are 9 principles based on the core values:

CLEAR- CLEAN- CLEAN

WHAT YOU SEE IS WHAT YOU GET

- Living and working with targets and plans

- Building passion and enthusiasm at work.

- Being self-confident and believe that nothing is impossible

- Respecting the law, maintaining ethical lifestyle and put business partnersand customers as priorities

- Focusing on the important things, commiting to making use of any sources

to accomplish the tasks

- Being optimistic about success and willing to show all the energy

- Being consistant in fulfilling the targets

- Building successful working team

- Taking action right now

- Environmentally friendly operation: Crystal International is committed toimplementing robust environmental management and practices, making continuousimprovements through self-control, innovation and using the most appropriatetechnology

1.1.5 Mission:

- Customer: supplying best and suitable choices about quality, price, servicesfor all kind of customers

- Partner: appriciating good cooperation for long-lasting relationship

- Employee: creating favourable, innovative environment for staffs to haveopportunities to express their creactivity, attractive salary

- Society: organizing activities sticked to benefits of society , responsibility;paying special attention to environmental protection issues

1.2 Organization structure

Picture 4+5: Tinh Loi’s leadership

(Source: Human Resource Department)

- Senior Vice President: Richard Chin– The legal representative of Tinh Loi,running all business activities, establishing strategies, system of norms, workingregulations, remuneration, economic contracts and capital use

- Import- Export Department: Summary the demands of Sales Department tocarry out international purchasing acitivities, seek suppliers, expand markets,implement stages of purchasing process, quickly bringing product into domesticmarket, keep in touch with long-term suppliers and look for new potential others

- Document Department: Coordinate with Import Department to makebusiness contracts with suppliers, supply all necessary documents for Finance,

Senior Vice President

SVP

Vice President OfProduction

Deputy Technical

Director

Sales Department

Workshop Workshop

Workshop

Accounting Department to perform the payment, registration with Customs, followprocess to import machines.

- Sales Department: Searching and developing customers who have demandsfor domestic transportation, international shipping, customs clearance, .Transactions, offers and quotes for customers, looking after old customers andfinding new customers

- Marketing Department: Carry out marketing activities, offer machines andconstruction equipment on company websites and e-commerce websites

- Planning Department: Planning production for month, quarter and year,managing, monitoring the implementation of project plans, ensuring productivityindicators consistent with the market Evaluating and analyzing the market situation

of the company's products and business services and forecasts about upcomingplans, coordinating with other departments to well implement plans and objectives

1.3: Business field

1.3.1: Trading & Exporting

- Tinh Loi Garment Company Limited is processing export garments withmain export markets being the US, EU and some other countries in Asia In thisform, customers provide all raw materials and sample designs, the company onlyprocesses according to their requirements and receives wages Direct export bymode of purchasing raw materials Under this method, the company proceeds toproduce according to customers' sketches and purchases raw materials forproduction and export This approach is more effective and the company is alsomore proactive in its business activities

- In particular, a part of the product is directly exported by customers to buythe company's complete products (including design, brand and accessories) - - Inaddition, Tinh Loi Garment Company Limited also has a number of other businessfunctions such as: trading in machinery, equipment and materials for textileindustry Receiving and sending equipment, spare parts, raw materials for textileindustry waiting for export

- In the upcoming time, the company will continue to produce and trade theitems being manufactured, in addition to developing new industries such asefficiently exploiting the land fund, trading raw materials for garment industry…

1.3.2: Marketing and communication

With the desire to develop the Marketing & Communications field associatedwith leading technology solutions to provide customers with the best image and

product promotion services Tinh Loi Garment Company Limited connect and

increase the value of investment through the media activities most effectively TinhLoi has many investment projects, products and services provided mainly tointernational customers

1.4: Product:

Picture 7: Normal clothes

Picture 8: Sportswear

They offer customers the product line of febric product directly manufactured

in professional system and technology that applied the advantagement of high- techdevelopment in the world with perfect quality, durable engine of the machinery atextremely high prices endow

General warehouse available in Hai Duong, Ha Noi, Hai Phong….To meetthe needs of customers nationwide

Picture 9: Outerwear

Picture 10: Graphic Tee

Tinh Loi Co., LTD is a unit specializing in directly exporting garment products With 50 years of operation in the field of garment industry , they serve and meet all the requirements of their customers nationwide about garment products.

Products commonly applied today will give customer with the confidence ofinternational quality As a reliable representative of today's famous garmentproducts in Vietnam, Tinh Loi Company always tries its best to bring high qualityforklift products with attractive prices

Referring to Tinh Loi, customers are always known with a name associatedwith the brand of the most prestigious and quality construction machines tocustomers With many years of experience operating in the field of typical textile

products and fabrics, always give customers advice as well as the choice of the mostprestigious and quality products.

Looking back on the success of Tinh Loi over the years of operation andgaining the trust of our customers, Tinh Loi has always been the best destinationand the best product selection

1.5 Overview about the department of intership

In Planning department

There are about 25 members in the department divided into some small teamspecialized in planning and monitoring the production process to ensure they aredone as planned Our team is supported by one experienced leader They areresponsible for all tasks, conversations, communications and efficiency of theirstaffs

This is important department in Tinh Loi because it relates to businessbetween partners, customers in several countries

Responsibility:

- Contacting to foreign buyers from specifical areas( Korea, Japan,Singapore, Hong Kong, EU) and negotiate to them for best price and quality toimport construction machines

- Supplying information about all order information and sketch and send it to

IC ( industrial engineering ) Department Having the close, consistant relationship

to other departments, become the consistant chain from input to output to reach thebest efficiency

- Receiving the demand from customers through Sales team and find thesuitable items resources with advanced tools

Part 2: THE INTERSHIP AT TINH LOI GARMENT COMPANY

LIMITED

2.1 Main responsibilities:

The first task I must do is finding database about foreign companies that haveproducts for sales from our company’s important areas: EU, Korea, Japan,Singapore… by using advanced searching function in Google From that I need to

do the lists of potential companies for asking products

I also need to find long-term partners by searching in Gmail

The next task is contacting to supplier by email, phone or new application likeWhatsapp or Line, Viber, Kakaotalk to enquiry for machines

Connecting to suppliers and customers now is easier with the development oftechnology and advanced software

For example:

The Planning department consists of some teams specializing in developingproduct and keeping a close eye on manufacturing process to make sure we arerunning effectively In each team, two or three members will take care of one area.Our team is focusing on crane products There are 6 people in our team, two of uswill focus on one country

I am arranged to French, therefore, I need to look for kind of material andfabric from this market and keep in touch to suppliers in Hong Kong for enquiryand more necessary information

If there are suppliers make quotation by email, I need to check mail frequently,collect information and make a report to system of the company This system ismade to control all deals with suppliers and customers By this way, leaders andmanagers find it easier to control business and support deals in the right time Inaddition, through this system, other departments can give the information foradvertisement and product sales We are living in modern and strongly competitivemarket, so technology plays core role in success of the company

In addition, I must reply email from suppliers, by the instruction of teamleader, to negotiate about price, payment term, time vessel schedules