Giải thích và hướng dẫn lập ma trận BCG, SWOT mà mô hình 5 áp lực cạnh tranh của Porter. Đồng thời, nếu lên tình huống áp dụng cụ thể. Đây là một trong số các bước cần thiết để lập 1 kế hoạch quản trị chiến lược
Trang 1BCG Matrix, SWOT Analysis and
Porter Model
BCG Matrix Introduction:
The Boston Consulting Group (BCG) Matrix is an uncomplicated tool to evaluate a company’s position in terms of its product range It facilitates a company think about its products and services and makes decisions about which it should keep, which it should let
go and which it should invest in further
Also called the BCG Matrix, it provides a useful way of screening the opportunities open to the company and helps to think about where one can best allocate resources to maximize profit in the future At the end of the 1960s, Bruce Henderson, creator of the Boston Consulting Group, BCG, developed portfolio matrix The BCG Growth-Share Matrix is a four-cell (2 by 2) matrix used to execute business portfolio analysis as a footstep in the strategic planning process BCG matrix is often used to prioritize which products within company product mix get more funding and attention
BCG matrix takes into account two strategic parameter into consideration namely, market
share and market growth To understand the Boston Matrix, one must understand how market share and market growth are interrelated
Market share is the percentage of the total market that is being serviced by a company under consideration, measured either in revenue terms or unit volume terms Higher the market share, the higher the proportion of the market one controls The Boston Matrix assumes that if the company under consideration is enjoying a high market share then it will be making more money (This assumption is based on the idea that company has been
in the market for long enough to have learned how to be profitable, and will be enjoying scale economies that gives an advantage)
Trang 2Market growth is used as a measure of a market's attractiveness Markets experiencing high growth are ones where the total market is expanding, meaning that it’s relatively easy for businesses to grow their profits, even if their market share remains stable While, competition in low growth markets is often bitter, and while you might have high market share now, it may be hard to retain that market share without aggressive discounting This makes low growth markets less attractive
Understanding the Matrix:
Question Marks / Problem Child (Low Market Share / High Market Growth)
Question marks are the products that grow rapidly and as a result consume large amounts
of cash, but because they have low market shares they don’t generate much cash The result is large net cash consumption A question mark has the potential to gain market share and become a star, and eventually a cash cow when the market growth slows If it doesn’t become a market leader it will become a dog when market growth declines
Trang 3Question marks need to be examined carefully to determine if they are worth the investment required to grow market share
Dogs (Low Market Share / Low Market Growth)
Dogs have a low market share and a low growth rate and neither generates nor consumes a large amount of cash However, dogs are a cash trap because of the money is being tied up
in a business that has little potential Such businesses are candidate for divestiture
Stars (High Market Share / High Market Growth)
A Star is being able to generate huge sum of cash because of their strong relative market share, but simultaneously it also consumes large amounts of cash because of their high growth rate So the cash being spent and brought in approximately nets out If a star can maintain its large market share it will become a cash cow when the market growth rate declines
Cash Cows (High Market Share / Low Market Growth)
As leaders in a mature market, a cash cow demonstrates a return on assets that is greater than the market growth rate – so they generate more cash than they consume These units should be ‘milked’ extracting the profits and investing as modest as possible
After plotting the company one among the four matrix depending on its respective market share and growth of its market in which it is operating, determine what you will do with
each product/product line There are typically four different strategies to apply:
•Build Market Share: Make further investments (for example, to maintain Star status, or
to turn a Question Mark into a Star)
•Hold: Maintain the status quo (do nothing)
•Harvest: Reduce the investment (enjoy positive cash flow and maximize profits from a
Star or a Cash Cow)
•Divest: For example, get rid of the Dogs, and use the capital you receive to invest in Stars
and Question Marks
Trang 4Disadvantages:
The model uses only two dimensions (i.e growth and share) to assess competitive position, others are ignored
More focus on balancing cash flows rather than other interdependencies
More emphasis on cost leadership rather than differentiation as a source of competitive advantage
Poor correlation between market share and profitability
A high market share does not necessarily lead to profitability at all times
Low share or niche businesses can be profitable too (some Dogs can be more profitable than cash Cows)
Question mark:
Don't have a large market share in a growing market Question marks are essentially new products Question Marks might become Stars and eventually Cash
Cows
It need to increase their market share or they become dogs
Dog
Market presence is weak
Do not enjoy the scale economies Dogs should be avoided and minimized
Stars:
Well-established in the growing market
Strong opportunities
Cash Cows
Well-established in the market Market isn't growing, opportunities are limited Due to low growth, promotion & placement investments
are low
Trang 5SWOT analysis
The SWOT analysis is one of the very useful tool for understanding and decision-making for all sorts of situations in business and organizations SWOT is an acronym for Strengths, Weaknesses, Opportunities, and Threats A scan of the internal and external environment is
a crucial part of the strategic planning process, which is being covered by SWOT analysis It
is used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture Strengths, Weaknesses are considered to be internal to the corporation or organisation where as Opportunities, and Threats are part of the external environment The analysis involves identifying the purpose of the business venture or project and recognizing the internal and external factors that are favorable and unfavorable
to achieve that goal The method is being developed by Albert Humphrey, who led a convention at Stanford University in the 1960s and 1970s using data from Fortune 500 companies
1 Strengths: Uniqueness of the business or department that give it an advantage over others
in the industry
2 Weaknesses: These are characteristics that place the firm at a disadvantage relative to its
peers
3 Opportunities: These are the external factors that will boost the sales or profitability of the
organisation
4 Threats: These external elements in the environment could cause trouble for the business
The internal factors may be viewed as strengths or weaknesses depending upon their impact on the organization's objectives What may represent strengths with respect to one objective may be weaknesses for another objective Identification of SWOTs is essential because subsequent steps in the process of planning for achievement of the selected objective may be derived from the SWOTs SWOT analysis is a tool for auditing an organization and its environment It is the first stage of planning and helps to focus on key issues
Trang 6Some examples when SWOT analysis can be used:
Company (its position in the market, commercial viability, etc)
Method of sales distribution
Business idea
Strategic option, such as entering a new market or launching a new product
Opportunity to make an acquisition
Potential partnership
Changing a supplier
Outsourcing a service, activity or resource
Analyzing any investment opportunity etc
Matching and converting:
Another way of utilizing SWOT is matching and converting Matching is used to find competitive advantages by matching the strengths to opportunities Converting is to apply conversion strategies to convert weaknesses or threats into strengths or opportunities An example of conversion strategy is to find new markets If the threats or weaknesses cannot
be converted a company should try to minimize or avoid them
Disadvantage:
SWOT analysis is a method of categorization and has its own weaknesses For example, it may tend to persuade companies to compile lists rather than think about what is actually important in achieving objectives It also presents the resulting lists uncritically and without clear prioritization so that, for example, weak opportunities may appear to balance strong threats
Trang 7List of some general Strengths, Weaknesses, Opportunities, and Threats:
Strengths
An innovative product/service Marketing expertise Location of the business Quality processes &
procedures Any other aspect that adds value to product /service
Weakness
Lack of marketing expertise Undifferentiated product
/services Poor quality Inefficient staff Poor Infrastructure Poor management Damaged reputation etc
Opportunities
Developing market Mergers, joint ventures or strategic alliances new international market Government intiative and support etc
Threat s
New competitor Additional Taxation introduced Adverse macroeconomic
matter Some technological changes Adverse legislation socio-cultural changes etc
Trang 8• itical effects
• Legislative effects
• Environmental effects
• IT developments
• Competitor intentions
• Market demand
• New technologies, services,
ideas
• Vital contracts and partners
• Sustaining internal capabilities
• Obstacles faced
• Irresistible weaknesses
• Loss of key staff
• Sustainable financial backing
• Economy - home, abroad
• Seasonality, weather effects
• Market developments
• Competitors' vulnerabilities
• Industry or lifestyle trends
• Technology development and
innovation
• Global influences
• New markets, vertical, horizontal
• Niche target markets
• Geographical, export, import
• New USP's
• Tactics - surprise, major contracts
• Business and product development
• Information and research
• Partnerships, agencies, distribution
• Volumes, production, economies
• Seasonal, weather, fashion
influences
• Disadvantages of the proposal
• Gaps in capabilities
• Lack of competitive strength
• Reputation, presence & reach
• Financials
• Timescales, deadlines & pressures
• Cashflow, start-up cash-drain
• Continuity, supply chain robustness
• Effects on core activities, distraction
• Reliability of data
• Morale, commitment, leadership
• Processes and systems’ inability
• Benefits of proposal
• Capabilities
• Competitive advantages
• USP's (unique selling points)
• Resources, Assets, People
• Experience, knowledge, data
• Financial reserves, expected
returns
• Marketing - reach, distribution,
awareness
• Innovative aspects
• Location advantage
• Price, value, quality
• certifications
• Processes, systems, IT,
communications
• Cultural, attitudinal, behavioural
aspects
T
O
Trang 9Porter's five forces model
Michael Porter's Five Forces of Competitive Position model provides a simple perspective for
assessing and analyzing the competitive strength and position of a corporation or business
organization In 1990's American Michael Porter had established a reputation as a strategy
guru Apart from his novel thinking, Porter has a unique talent to represent complex
concepts in relatively easy to handle formats, notably his Five Forces model, in which
market factors can be analyzed so as to make a strategic assessment of the competitive
position of a given supplier in a given market The model originated from Michael E Porter's
1980 book "Competitive Strategy: Techniques for Analyzing Industries and Competitors."
The five forces that Porter suggests drive competition are:
The Porter's 5 Forces tool is a simple but powerful tool for understanding where power lies
in a business situation It helps to understand both the strength of present competitive
position and the strength of a position one is willing to aspire With a clear understanding of
where power lies, one can take a fair advantage of the situation by improving a situation of
weakness and avoid taking wrong steps Conventionally, the tool is used to identify whether
new products, services or businesses have the potential to be profitable
New Market Entrants
Buyer Power
Competitive Rivalry
Supplier Power Threat of Substitute
Trang 10Five Forces Analysis assumes that there are five important forces that determine competitive power in a business situation These are briefed as under:
Supplier Power: Here we need to assess how easy it is for suppliers to drive up the prices
This is to determine how much pressure suppliers can place on a business If one supplier has a large enough impact to affect a company's margins and volumes, then it holds substantial power Here are a few reasons that suppliers might have power:
There are very few suppliers of a particular product
Uniqueness of their product or service i.e there are no substitutes
Switching to another (competitive) product is very costly
The product is extremely important to buyers - can't do without it
Buyer Power: In this factor we need to analyse how easy it is for buyers to drive prices
down This is to determine how much pressure customers can place on a business If one customer has a large enough impact to affect a company's margins and volumes, then the customer holds a substantial power Here are a few reasons that customers might have power:
Importance of each individual buyer to business, i.e Small number of buyers
Purchases large volumes
Switching to another (competitive) product is simple
The product is not extremely important to buyers; they can do without the product for a period of time
Customers are price sensitive
Cost to them of switching from our products and services to those of someone else
Competitive Rivalry: What is important here is the number and capability of competitors
If business we are operating in has many competitors, and they offer equally attractive products and services, then we most likely have little power in the situation, because suppliers and buyers will go elsewhere if they don't get a good deal On the other hand, if no-one else can do what we do, then we can often have tremendous strength Highly competitive industries generally earn low returns because the cost of competition is high A highly competitive market might result from: