QUY TRÌNH CHO VAY 2006 SHB
Trang 1rffiSHB .r, )i id i ri:i j"i ; r{:i i l:,i [i{ ix i l.]l{i $ili Ll Li{ti lli
sa: AJolgD-TGD
cgr{G HOA XA Hgr cHU NGHIA vrE,T NAi!{
E\c lqp - Tt clo - Hanh phtic
a"**
Can Tho, ngdy 20 thcing i2 nd"nt 200.6
ri
.i.
it
Noi nltLn:
- HEQT vd Bun kidm scttit.
euyfir EINH cira rdNc clArvr pdc
(V/v: Ban hdnh euy trinh cho vay)
* :k* ** :F * {<** :k** ** * * *:F *:k * * !k *
rdnc crAM noc
- Cdn ct Nglt! dinlt 49/2000/NE-CP ngdy 02/9/2000 cfia Chinh phit vi Td chftc ttd
hoq.t dQng cfia Ngdn hdng thuong ntai;
- Cdn cft vdo Quy€'t dlnh 1627/2001//D-NHNN ngdy 3I/12/2001 cita Ttfi'nr d6'c
NgAn hd.ng Nhd nudc vd viAc ban hdnh Quy chA'cho t)a)) c,nifd chtlc ttn clung d.6'i rai'ftrirt,
hdng;
- cdn cit Quy€'t dinh 12fl2005/QD-NHNN ngdy 03/02/2005 ctrta Th6'ng ddc Ngdin
hdng Nhd nudc rtd vi€c sita adi, Ud sung mQt sd didu cita euy ch6' cho vay cfia Td c1ftJ iln dung d6'i vdi khdch hd.ng ban hdnh kim theo Quyal dinh sd'1622/200UeE-NHNN ngdy 3I/12/2001 crtaTh6ng d6'c Ngdn hdng Nhd nudc;
Cdn cft vdo Quya't dlnh 7Bj/2005/QD-NHNN ngdy 3l/5/2005 cila Tlfi'ng d6'c Ngart
lzdng Nhd ntdc ttd viac srta ddi, bd sung Khodn I Eidu 6 crta euy€'t dinh s6' nTnOOsrci-NIINN ngdy 03/02/2005 cfia Thd'ng d6'c Ngdn hdng Nhd;
- Ccin ct? Quyin han vd nhiQm vti crta Tdng'gidm d1'c quy clinh tqi Didu I0 cfia NgAn hdng Sdi Gdn - Hctt NQi,
'Eidu 1: Ban hinh kdrn theo Quydt dfnh niy "Quy trinh cho vay,,iip clupg cho roi)n h0
thong Ngin hing TMCP Sii Gdn - Hd NOi
Didu 2: Quydt dinh ndy c6 hiQu luc thi hinh kd t[ ngiy ky, nhfrng quy dintr rudc ddy
trrii vdi Quy rrinh niy hdt hi6u luc rhi hinh.
Eidu 3: Ban Tdng Girim ddc, Giiirn ddc ciic Chi nhrlnh vi ciic ddn vi cd li6n quan rrlrc
thuOc Ngin hing TMCP Sai Gbn - Hd NQi chiu trrich nhiQm thi hinh theo Quydt dinh nny.
rdrqc crAM Edt
Trang 2QUY TRINH CHO VAY
(Ban hanh theo Quy€t dinh sOl 1a.l20oolQD-TGD ngdy./.c th angiz ndm 2006 cia TGE)
| - Tt=P TH! PHAT TRTEN KHACH HANG
ll TrEp NHAN NHU cAu cOA KHAcH HAN.G vA Dt xAc MINH
1t13
STT Gic bry0c thwc hi€n Thwc hi6n Chirng tu
Trwc ti6p
4
I ChuAn bi danh s6ch
hdng c6n tiep thi trong
vd giao chi ti€u ti€p thi
hdng cho CBTD
khAch thdng khdch
Trurdng PTD I
Trudng PGD
Cdrc thOng tin vrO khdch hang
dang kf kinh doanh c0a Sd KHET, cdc khu c6ng nghi6p,
khu ch€ xuat va qua lhOng lin dai chung
Danh sach
khdch hang cin fiAn thivui I rrvl!/ \r rt
khdch hdng c6n tiep thi Oe ten
llch den tiep xuc vd gio,i thiQu,
chdo b6n c6c sin phAm cOa
SHB
t6 ktriich trang Danh s5ch khrich hAng cAn
tiep th!
Lich ti6p thi
j Di d6n khdch hdng
:
thiQu cdc sdn phAm cria Ngdn hing;
phAm cr3a NgAn hdng;
ho ss n6u kh5ch hdno
+l
d6lg y sir dqng sdn phAm;
khdch hang vd d€ xuAt cdi ti6n sin ph5m nhdm d6p Ong nhu cAu cira
kh6ch hang, nAng cao ch6t luonq sdn ph5m
T6 kh6ch hano (co th€ k6t hEi
vcri l6nh dao d6i
vsi c6c khdch hang lon)
Phi€u hdng
thdm do 1i kien khach nr rnreu .X tnam
dd f ki6n
* - I
+:
oay ou tnong
tin
4 86o c6o ket qud ti€p thi cho
l-inh dao, ddnh gi6 khdch
hdnq ti€m nins ,
t6 ffiracn neng Phi€u thdm do ;i ki€n kh6ch
hdng da ducyc di6n di thong tin
Bao c6o tiOp
thi khach hang
khich hdng c0a CBTD thOng
qua s0 lwong kh6ch hdng mcri
d6n siao dich
Trudng PTD/
Trudng PGD
ThOng tin v0 kh6ch mo'i d6n giao dich
hA^^
Ket
rhi
theo doi
que tiep
n
IJ GiSn ti6p
1 Thuc hi€n quing cao sdn
phAm tr€n cac phuong ti€n
thOng tin dai ch0ng -nhw b6o
chi, truydn hinh, internet
2 Phdt tri€n khrich hdng thOng
qua gicri thi6u c0a hQ thSng
kh6ch hAns hi6n h0u
v
Trang 3Cic br-p#c thyc hi8n Thr.vc hiOn Thcri gian
thpc hiin
Chwnq i*
SAU vio Eiu ra
TiOp nhin -nhu ciu vay v6n cria
khAch hing:
hcnn nA nhr r nArr lin drrnn
ll4l 19 'eV ll,lU UqU lll I uur rV.
/ l' ilulig Vdll bL,r ;JU I\j ldul I I ldllV
" I ldr Ig rL.i,u Pl ldp ly, I lgdl il I I lvl ls
nhuono an vav vOn
hoic"du-6n dAu tu, s6 ti€n vay, thcii
gian vay, k0 hoach trd nq, tdi
sin bdo'dim tiSn vay
) r Ti6p nhin nhu ciu hoic tu
ch6i cho vay:
: t
N6u ti6p nhfn thi phAn cong
CBTD gidi quy€t, ghi vdo s6
theo d6i qud trinh thuc hi€n;
Ntiu tr.v choi c0ng phdi ghi vdo
sO theo d6i de th6ng tin cho
c6c Chi nh6nh kh6c
I rtDdnf;'V | | | |
I ft Da)an gl:l \ rruvrry I vs
-r.^^^ *^4,,
ph6ng vAn
kh6ch hang
S0 theo d6i
kh6ch hanq
dOn co nhu
uL" r r9
Huong OEri Xnacn hdng c6c hO
so giAy to,, tei li6u vay vOn giri
Ngin hang vd gidl thich mqi thic
mic c0a khirch hing li6n quan
den cho vay, tu v5n cho kh6ch
hdng lqra.chqn loai hinh vay thich
hqp phn hep voi hoat dOng ct]a
kh6ch hdnq
TO Xirdcn nang Trong ngiy uac gray .: ts
vd tAi lieu
do khdch hang mang theo
B3n huong d3n h0 so
vay von
-.A lrep nnan I I no sc vay von i ILr1.
khdch .hdng, kiOm tra c6c di€u
ki€n doi voi khdch hdng tr6n h0
so nhu sau:
ning lqrc hdnh vi dAn sW;
hdng durEc xem x5t khOng;
kh0ng;
-; , , , , , .
I o Knacn nang Trong ngAy a d -l
Lrlay Oe
nghi vay
von cung
torin bO h6
so,d5 dwoc
ntl
- Bi6n bdn
giao nhQn
h6 sc vay von;
'i{gn ngdy
-i,t, Ji ,:^ gll.' \Jr /\du
minh &
th5m dinh
/1 X6c minh tai tru s&, no'i sin xu6t
kinh doanh c0a kh6ch hdng v6 :
F Quy mo vir tinh hinh hoat
d0ng;
qudn lf vdr diOlr hdrhh crla ban
l6nh dao;
nhAn kA tn4n flnt- *rnna hnat
lJr rqr I t\v lvqr r, Lrl lll l,l +llV li\Jg(
dOng c[ra MMTB;
-R I o Knacn nang, , , , , . Trong v&ng
0? ng&y ke
+i ^^:., rL"r I 19dy
nhin durgc -l -r r X oay cu no
scv tu khdch hdng
X6c minh va th3m dinh TSBD Phc*q thSm Tronq vong Hi ss vd tai B6c c*c
Trang 4(nh)i k&t hnln rrrvi llhAnn iin dr rnn
\yr rqr r\vl
di ihAm djnh), nqi dung thAm
dinh nhu sau :
:l hrDtr t\H5 I'
lu vE L]uTgll JL/ ilLf u | \JiJU:
^.' r ,, ^,,.".,t lf tai TSBO;
theo qur/ dinh ci.a SHB
02 ngay k +,'., rLr ti9dy-^:.,
nh3n dryccna .: na!nl
thAm dinh
tAl ^;- L.:^
.":* ^,',^
Uh^n^ | I I
I livrju ru
qin hin L{i.; ni,i +ri
rrl utd L4i
ddm I sdii bao
unuyen Dao cao Inam olnn lal
san bdo dam cho Phong tin
dung
Trnnn nnirr 86o c6o
,ti^t- ^;; +i;
\J!rili grd tdr
san bdo oam
THAM DINH CHO VAY
STT Cic bwdc thpc hi6n Ngucri
Thuc hi€n
Thcri gian
thwc hi6n
Chwnq tw
Oiu vio Ddu ra
4
I Tham khdo cec th6ng tin vO
kh6ch hirng th6ng qua Trung tam
CIC c0a Ngfn hang Nhd nucrc :
hirng di vd dang quan he,
c6ng nq e0a kh6ch hing tqi
c6c TCTD;
hdng trong quan he giao dlch
voi Ngdn hdng;
tin v€ ngLPoi dai diQn, v6n
ddno kV.
t6 mdcn nang Trong ngiy Phi6u de
nnhi
^t rn^
I rvl il wqr ry
c6p thOng tin
khirch hdng
c0a SHB g&i
NgAn hAng
Bdn thong
tin khdch'
hina r't) (-lf
I
{.
d
Thim dinh h0 so vay v6n ctla
kh6ch hing :
vd ning lErc hoat dQng kinh
doanh,
vA hoat dOng kinh doanh cia
kh6ch hdng;
phucrng 6nldw 6n xin vay v6n;
vir khd ndng hoin trd no vay;
' "2
, CBTD co th6 d6nh gid theo
! qudn diem crla minh (kh6ng
Oit buQc phdi theo Phong
; ,, ; '- ^1^ ^l +xi*
' Inam olnn) Iflnn cap co inam
auviln ouvilt dinh
T0 kh6ch hdno +i.+I ut tld
02 ngay COi
vo,i ngin hqn
aor vsr trung
& dai han
H0 so do kh6ch hang
a, rna aAn rrr.,il rg vclP,
thong tin qua x6c minh
;
lnam ornn thWc te va
cac nguon thong tin kh;ic
Tcy trinh Inam oinn
vd d6 xudt
^t ^ ,,^, , ret |lJ vdy
,l , Kl0m '.7 sodt lai tcv irinh thdm dinh
vd dO xu6t cho vay cia CBTD
.,,,,rA., nhA rlr nrAt
l/' 'v vvJ Y\.
lnprYnd|Jlll/
I rr udnd ua il I
Toi da
n,.t ^^A,, x;\i
v l rrgdy ri\-q rrAi nhn ri:tr
ts]dtt |lGrt v fr
Tc,' trinh
,, /:
Li ldl l i uli il t ail2 Pnnnn Tll i Fhnnn
3i 13
Trang 502 ngay dOi
voi chc vay
trung & ddi
ttdlt
GD
ChuyOn hd sc iin dung cho
Phong thAm dinh thyc hien tdi
ihAm dinh tal Ch, nhdnh LoAi tru'
c6c hO ss sau:
- Cho vay ii3u dung dOi vvi
CBCNV
chfng kho6n cam c6ltne chAp bing chtrng khodn"
- Cdc khodn cho vay khSc
* lam cho dLr nE crla kh6ch
hdng tai SHB khong vugt
qu6 500 tri€udong
Fhong TDI Phcng GD
Thuc hien t6i thAm dinh tai Chi
nh6nh c6c nQi duitg:
- Khdch hang co di riieu
kiQn vay v6n kh6ng;
.
- Nhr+ng r0i ro trong cAp tln
dung cho khdch hdng;
- Nhung di€u ki€n cAn bO
xunq khi cAp tin dunq
Phong thAm dinh
Trong vdng
02 ngiiy ldm vi€c
To trinh tiii
, ;
tnam ornn
t-a ^^,.,^.,
l ru JLr vdy
von cua kh6ch hdng
:iv rniruu DUYFr cHo vhY
i
{
STT C6c bwoc thwc hi€n
Thwc hi6n Thcri gian
thwc hi€n
Gh#ne tiy
Tru,ong lqp tnoan vay thugc
thim quy6n crla Giim d6c/Ban
tln dunq
4 Xem x6t ddnh gi6.lai todn b0 h0
so cung to trinh dd xuAt/ to trinh
t6i thdm dinh, ra quyet dinh cho
vay hoic kh6ng cho vay, cdi y€u
cAu cAn thqrc hi€n b6 xung tru'cvc
^:
Knr grar ngan von vay
Gi6m d6c / Ban TD
.rrtf'f,.
- T,b.rfinh thim Cirfi vd de xu6i
cho vay;
- Tslti'i$rit*.H
itli*'*.r'':iff:i:it
i,)
l
I
i
j
Trucrng hEp duryQt cho vay thi
thOng b5o cho kh6tch hdng bi6t,
huong d5n kh6ch hdng b6 xung
c6c ch{rng tir, hoin thiQn c6c
y€u cAu duyQt rhu?n truoc khi
qiai nqAn v6n vay
T6 khech hang
Trong ngr.'1'. Fiil'*ir:",.*+;:c6
ttru.y.€.f,if,iu{*+
I nnnd
bdo cho vay giri
khach
L; ^^
r r6ug
-l-rr I revrrv rrYy vu/ ?\ r\rrvluirna hrun dr r,r3t lzhAnn nhn
vay thqrc hi€n :
khich h:'rn 51 tu ch6i cho
|\| |9v., t Ig| |5
VaV.
to no Ir0ltn
dr,rng
Trong,ng'6gr l-iii so vay
duygt khOng
^h^ ,,^,, ^,-,.*
ur lrJ v 4y \,u{l
nn tn'rn
\3i,/I] I LJ
Th0ng bdo tu
khodn vay
Trang 65 Truong frqp kho.in tin dgng
lruqt thdm quy6n ciia Chi
nh6nh
quy6n c*a Chi nhdnh vit tltu1c
thfn quyln c*a Ting Giam
d1c , hoic ngu'bi dwgc ity
quyeft
I Ban tfn dqng Chi nhdhh hgp xem
x6t, ddnh gi6 lai toan b0 h6 so
cung Tcr trinh thAm dinhiTo,trinh
lai thAm dinh, co f kien d€ xudt
16 rdng trinh T6ng Gidm d'oc
hoic nguoi duoc fiy quydn"
Ban tin
dLrng CN
Trong vong 02 ngay
-_HO so vay von;
- To trinh thAm
dinh vd d€ xuAt cho vay
- To trinh tei
tham dinh
Bien bdn hop Ban
d€ xu6t 16
rdng trinh
TOng GD
2 Trinh T6ng Gidm d'6c duyQt
thuin cho vay theo d€ xuAt
To kh6ch hdng
Trong vong 01
ngAy ke trr khi Ban lin dqng hop
3 Duygt thuin khong cho vay hoic
cho vay vo,i cac di€u kiQn phii
bo xung hoAn thiOn
T6.ng Gi6m
doc (hoic
nguoi duEc
0y quyen)
t6ioa 0.2 ngay (vay ngin han)
vd 03 ngdy (vay
*r, rna ,A JA;
U ut tv vd udl
hen)
- To trinh thdm
dlnh de xuSt cho vay;
- To, trinh tai th6m dinh;
- Bi€n bdn hgp
Tcy.trinh
thAm dinh
duEc ph6
duyQt.
/,
I Lap th6ng bdo cho khdch hdng
chap thuqn cho vay ho{c khong
cho vay giri khdclr hing, cdc yOu
tru0c khisiii nqAn
Td kh6ch
" hdng
Trong_vong 01
ngdy k€ tu ngdy duygt thuqn
Td trinh thAm'
dinh duec phd duy€t
ThOng
bdo cho
vay I
khong cho
VAV.
I Khoen fin dyng va?t thAm
quy€n crta Chi nhdnh vd thu6c
thArn quy6n c*a HQi ddng iin
dung
Ban tln dqrng Chi nhdnh xem x6t,
ddnh gi;i lai-toirn b0 h? so ctng
To trinh thAm dinh Oe xuAVfo
trinh t6ithdm dinh vi c6 1i ki€n 16
rdng trinh HQi dOng tin dung ph€
duyQt
Ban tin dung CN
t6i oa 02 ngiry To trinh th5m
dinh/Tcr trinh tai th5m dinh
Bi6n bin
I ivP LJqr I
lin A' '^^
ru I uuttg
ce xuat
trinh H0i
-l
^nnd trn rlrrnn
xuAt/To, trinh tdi thAm dlnh va
bi6n bin hop Ban tin dung Chi
nhdnh co 1i ki€n o-€ xudt 16 rang
trinh HDTD v€ Firong qudn lf tin
dung HO
Phong tln
r{r rnn
Trong vong 01
ngay k0 tLr khi
co f ki€n cda R:n fin drrnn
5
,) Ti€p nhgn va thLrc hiQn tdi thdm
dinh crip tin dung, de xuAt f kien
tham mLru trlnh HOi dOnq tin
DhAnn ^',i^
| | rvt tv quot i
lr7 tin r'irrnn
HO
TOj oa 02 ngAy
(doj voi ttay
ngdn han) va
Tcv trlnh
tdt UldtiI
crnn oe 5/13
Trang 7uYr rlj uJ r rgdy \u\Jt v(Jl
\/2\/ tfl rnn ?, lii
'Y u vql L^-\
t tqt t)
qqt J/ ki€n tham
mL'U C0a DhA^^
I I tvriY
^',i^ t,', vucl I ty Tnrr^
il r \e Pn nrrvAf dini- rin lin dirnn rrr-ri
YqJ
vov vrvs r\rvr I |,r rcr !v n qrrv rr I vv
Knr in!rc nren grar ngan vcn vay
I rvr uvt rv Lil t
uuilg
Tronq vona 03
^^:., l-A r.',, ^-:
I lgdy r\s rL-? rigdy
co f ki€n iham mtutt tttuu
,' :
- ts Innn inam
dinh/To irinh tAi
|hAm {ial-, /r\l
Ll rdrrru|ilivtY,
Bi6n bdn hop R:n f in r{rrnn
Chi nhAnh
- To trlnh t6i
', ,.
inam ornn cua Phong qudn I!
TD HO
Bi€n bin
hnn L lAi
Lr | |
nlr rnn L lA; sa
!/
i
,il
t
!
duyOt.nQi dung cua Bi€n bdn hgp
HOi dOna tln dunq
Thr.r kf HQi
dong tin dunq
'io
!*
1
:
I
ii
I
i
Thdng b6o duy€i ihu€n c0a HQi
dong tln d.ung kem ch6p thuin
cda HQi dOqg qudn iri cho Chi
nh6nh
Phong qudn
Trong ngay ky
xong Bien ben hgp HDTD vir chAp thuqn cOa
HDQT
7 Sau khi co phe duy€t c0a HDTD
^ ti
& chAo thuAn c0a HDQT:
hdng hodn thi€n cde thi tUc
theo y€u cAu trr-yoc khi gidi
ngan v0n.vay
vay va giri kh6ch hdng trong
truong hep khOng dwoc
duvdt thuAn
T6 khach
r rdr l9
Trong ngdy
nhin duoc
thOng bdo
- Bi€n-bdn hqp nor oong ltn
dLrng Hai s&;
- ChAp thuin
c8a HDQT
bing vdn bin.
Thu thOng
b6o cho vay hoac kh6ng cho vay g&i khdch
hing.
I
f HONi'r rAr HO sCI VA GIAI NGAN VON VAY
STT C6c bwcyc thr,rc hiQn Thyc hiQn Tho,i gian
Chryng tw
Diu vic "n4., u<tll I ct
4 Huong d6n khdch hing thqrc
hi€n b5 xung cdc chrrng tu vi
hodn thi€n c6c y€u cAu duyQt
thuAn cria cAp co thAm quyen
T6 khech
Trong ngdy nhAn dwgc ph6 duyQt
Vin bin duyQt
thuin cria c5p
co thAm quy€n
ThOng b6o cho vay kem c6c y€u cAu
^h;;
L.^:-Pr rdr I lrJclt I
thi6n -'I
Tiep nh6n va chuytn giao h0
so tln dung ducrc duyQt thuin
cho T6 h6 trE tin dgng
T6 khach
^ -:
nangd lo
h6 tro tin
vsr r\j
Trong clng
ngay kh6ch
':
nang oo xung
ho ss theo y€u cAu
.'^':
I oan Do no
khach hang
Bi0n bin giao
nhin h0 ss
r rur uu glLrd
T6 khach *;
nang va I o
nd trg tin dung Thr"rc hi6n ki ket hgp dOng iin
dttna nhAn rJi, :iArr r.r're hrrn
- i"Y'
dAna *in rl' rnn ,- lAir cA han
T6 hA tro tin
r'irrnn
Trnnn rrAnn n4 ^^4,, ^LA^
w ,: nosoiLu | ilgdy ilildtl, -: Io
.:
I ruy vvttu \trl rltrna
Trang 8ng tu SmartBank kh6ch hanq
tl uol vot cac no3 oong bao dam
ti6n va,J kher:g pha; c0ng
chung/chung thUrc thl thUrc
hi6n soan thdo chuyOn khiich
hdng ky cunE h?p dOng iin
duns
T0 ho iro tin dung' -lt "Y Y vvr ivrvn riA - ^
bdo ddm ti6n
rray duc-c kv
r i.
OAi r;n'i rar hmt rTAnn F,,i^ ,+i* I vqv I rw P uvt tg ud\J \td j ll
tjOn vay phrii cOng
chung/chwng thuyc thi hen
khdch hdng thcri gian cu the di
c0ng chung/chung thLrc, lip
ven b6n u! quy€n di cOng
chwng hgp dong
T6 h6 ira tin dung
Trong vong : ."
ur ngay Ke tLr
khi nhin ho ' -:
sg tLl, I 0
kh6ch hding
Lich hqn ngay
gio di cong chungichung
thuc
'.b
Sau khi hoan thl6n kf k€t hqp
dong bdo dim ti€n vay Thqrc
hien {eng kf giao dich bdo
ddm ti€n vay theo quy dinh
-7 ro ' ; no trcy tin dung
Trong cung ngay kii hEp
dong bdo ddm ti6n vay
Oon ding ky
GDBD theo
m5u duoc c5c b€n kf day dti
Giay ch*ng nhqn dang k!
hodc don ddng ky co
x6c nh6n cia
co'quan ddng
o NhQp vdo €marlBank thong tin
hEp dOng bdo ddm tiOn vay,
loaitdi sin bio odm
ro no trE ttn
vY,,v
Trong cung
ngdy hoan thiAn hnnr"'Yrr rrYy
dong bdo ddm ti€n vav
In phi6u nhQp
ngoai bdng tdi sdn bdo ddm
7 ThLrc hien Copv lwu trrl vd
chuyOn toan bo nO .o, g6c ve
tdi sdn bio ddm nhr-r hoo dono
bdo ddm ti6n vay, cac giSy tE
gdc vO tdi sdn bdo ddm, bi6n
bdn dlnh gid, don bdo hi€m
(n6u co) cho Quy chinh de
nhdp kho
T6 h6 trE tin dung & Qu!
chinh
Trong ngdy hoiin thidn
hEp dong bdo ddm ti€n vay
Todn bO h0 so
khodn vay bdn
Yvv.
Bi6n bdn giao
nhQn ho so,
g6c khodn vay nhQp kho quy
I ngan vOn vay :
ll Ti6p nhAn cec tai ti€u,
I chung tu chwng minh muc
dlch sfr dgng v6n vay
'/ Ki€m tra lai tinh chinh xdc
' mqc dlch vay v5n theo
du_yQt thuin c0a cdp c6
thSm quyAn
./ NOu h0 scr giai ngAn d5 dAy
kem todn b9 h0 so, xin gidi
ngAn cia khdch hdno
I T6 h5 tro.' tin
Trong cirng ngay dd nghi
gidi ngAn c0a
khdch hang
HO so xin gidi ngAn hodn chinh bao gOm
nE vi c6c
chung tu cho
giii ngAn
To trinh dd nghi gi6i ngan
cia Phong tfn dung; Kne
usc nhAn no
co kf nhin
oay ou cua kh6ch hdng
Trinh GD/TPGD (hoic nguoi
dugc uy quyen) k! giai ngan
vOn vay
I o no tro trn
dunq
I rn h^
^r 'q^
rtvttvuutlu
ngiy de nghi gidi ngAn cria khdch hdnq
To trinh gi6i ngAn cung h0
so xin gidi ngAn cia khdch hdnq
I d lrrFh
^r^'
iv L,ililtgtal nnAn dr pron
r.Yerr vuvv
evJ vr il rssil
- Thuc hiQn tqo tap taj khodn
vay theo kh€ usc nhAn no tr€n
ro no lro tjn dunq
I i13
Trang 9vr Isr rvvr rr \r
- | rpr r niip inin l^^ hA c.i .1iii
nnAn r'ira - khir.h hAnn fit vrtc
duyQt thuAn vao Hd so lL"u tr.to
cia khdch ha
Trnr:n nirnn
grar ngan
KhC u,cc
nl':in no nirnnrv euily Il\/ nnr^m nr
.; ,l
ft!.:r\/ lrnh rrcn
Hach to6n vero 'mey va thuc
hiQn gidi ngan cho khdch hdng
Phong dich
vU khech
harng
Tr^^^ ^,',^^rrvrrguuttg ngdy duoc
duyQt thuAn
aiii ^^A^
vtal I tgdti
Chung tu gidi ngan beng chuyen khodn duygt thuin crla lSnh dao
; unuyen khoan hodc
ti€n mit
hdno de d6n d6c thu hOi
Lip danh Sach cac khodn nE dOn
han, gia hgn, qua han trong 15 ngiy
ooc/ I ruong pnong va gur I o Knacn
rrLrong H I u/
Danh s6ch Knacn nang
trvi han trA
han nr ri
han"
DOn d6c khdch hdng thrrc hi€n tri
nq g6c vd ldi vay dting han, dac biet
-t
quan tam d€n c6c kh6ch hdng d5 tr€
h4n vd qu6 han
CuOi tuAn b6o cdo k€t sud thu no
trong tu6n cing nhfrng khodn nq Ob
qud hAn hoic co dAu hi€u bAt
thwo'ng, d6ng thcii d6 xudt c6c bien
phdp cdn thiet d'e thu hoi no'.
I o Knacn
lrL"Pong H I u/
Trudng PGD
86o c6o kOt
qud thu no
trong ky
Thqrc hign ki€m so6t sau v6n vay voi
tho,i gian thyc hi€n, nQi dung .thqrc
hiQn ki€m soat sau theo quy ch€ cho
vay hiQn hdnh c[ra SHB (Bao gOm
cd ki6m ka tdi sdn bdo ddm)
rrL"rsngHlu/
Trwdng PGD
Bi€n bdn
|.;
KIem lra co -"4-L ^i: ^,, udr li I gld uu
th€ c6c nOi
dung ki6m
(lhrrrrAn khi rv-tr nhAn nO va
vr rsJ' vl
^:^ ^t-,i,-^ r,',, +t -.'^ +^:^ /l lil.tra
UdU L,l rLtr-l lV iLr tl ldj.l I tudl I \\Jl\rJ,
giAy linh tiSn vay) cho PhonE
die h vr r KIJ hach ioan va thwc
hien sidi nqan cho kh6ch hd
KEM TRA, DON DOC THI.J HOI Ng
ElEu cHINH LAr suAT crto vAy, THr/c HIFN MIEN GIAM LAt vAy
STT C6c bwcvc thyc hiQn Thwc hi6n Thcri gian
thwc hi6n
Chwnq tri,
Bdu vio Diu ra
A. Didu chinh t1i sudt cho vay
;1 Dlnh ky hang thdng thqc hi€n ra sodt
tAt cd c6c hgp COng tin dqrng trung
hqn con du nq phdi diOu chinh l6i
suAt
T6 h5 trs tin
rlr rnn -uur ry
Danh sdch
+i- J,,-^ ^h;;rii I L]ur rv Pr rdl
tiiOu chinh l6i
suat
I Ldo io trinh diOu chinh I5i suAt ti"inh I n nr.\ TrnJ ttn Tri-rsc khi To trinh diOu
Trang 10lSnh dao duygt thudn, to tr-inh phii
xdc dinh rd muc rdi suAi dp CrJng ky
kO tr0p vd thsi gian ap dung
Sau khi dr*rsc duy€t thuAn ldp thdnq
bdo lii suAi msi chuyOn f6 ffrac[
hano
l":'
l!l I
;, Inn tar suai
cvay"
u ilu ULI liii
di rnn vY,,y
r rong ngay
dt vv pr v v tr' r{r vv rrrAljv(
+L,,A^ti rLldl
I
| | lvtig UcU tdl
suAi moi
tt
L' |,tr" I llur i r.1 iul l,J udu uf iu Kltagil
i nang
I o Knacn
hane
r rong ngay
B MiSn sidm l1itiln vav
1 Ti€p nhin hO sc mi6n gidm ldi cia
khdch hdng (Dcin xin mi€n gidm lai
vay; Bing kO chi tiet.lai vay con nE
chura thanh todn; Ho so tai chfnh;
Cric chung tu lidn quan kh6c)
T0 kh6ch
I tdl t9
Trong ngdy
2 Thqc hign xdc minh vi l6p to,trinh
thAm dlnhh dO xuAt f kien cu th€
TO khach hinn 02 ng,iy Trong vongke
tu ngay nhpn dri hO
so cia KH
ThOng tin v€
khdc hdno:
gidm lii vay
To trinh thdm
dinh d'€ xu6t y
kiOn trinh lSnh
dao
(GDiBTD/TpD/HDID) theo quy ch€
mi6n gidm l6i vay c0a SHB
tO tfracfr
I rclr lg
To trinh thAm dinh duroc
duyQt thuin;
Bi6n bdn hgp
ouyQt thu?n miSn qiim l6i.
,4
a Chuydn t& trinh duoc duyQt
thuan/bi€n bin hqp duygt thuin cho
Phong kO todn thwc hi6n hach to6n
theo quy dinh
-:,,,,I o Knacn
r rclr tu
Trong ngdy
thuAn
5 Thryc hi6n h4ch to6n theo quy ch6
tdi chinh hi6n hanh c0a SHB
,l
rnong Ke
to6n
Trong c&ng ngdy duyQt
thudn
il THUNgcocvALAtvAY
qTT
G6c bwo,c thlyc hi0n Thrgc hign Thoi gian
thr.rc hi6n
Ch&ng iu
Diu vio i oAu rt
Kh6ch hing den tri ng tnycyc
hen
1 Ti€p nhqn y€u cAu trd no toan
b6/mQt ph6n v6n g6c va l6i vay
tu khdch hdng vd b6o cho Phong
tin dung
Phong dich vU
KH
2 Thwc hi€n tinh todn l6i, cdc loai
phi kh6ch hang phrii k6 b6o cho
Ihong dich vu khach hdnq
T6 h6 trs tin aung
Thuc hien :
- Lap chung tu thu v6n g6c va
lai vay kh6ch hang trd
- Thu tiOn trd no g6c va l6i vay
cda kh6ch hdng
- Trinh Ldnh dao kV chung tu
Phong dich vU
KH
Trong ngiry Ti6n mdt hodc
cnuyen Knoan
Chuynq tLf :hr r rrAn aAaLr rq vvt I gug
YA rdr vdy,