tổng quan hành vi trong du lịch

When the company stopped working, Tony found a job at Reece Enterprise.. Answer: For the O'grady company: First of all, O'grady's corporate culture is very good, upholding the comfort of

DUY TÂN UNIVERSITY FACULTY OF HOSPITALITY & TOURISM

-GROUP ASSIGNMENT

CASE -STUDY

Subjects: Organizational behavior for the Hospitality Industry

Class: OB 253 KIS Teacher : Dr.Perfecto G.Aquino JR

Group number: group 3

Group member:1 Lê Thị Anh Thư

2 Đỗ Ngọc Hưng

3 Huỳnh Tiểu My

4 Đặng Công Tuấn

5 Trần Thị Tuyết Nhung

Table of contents

Part 1:

Introduction: Introducing and clearly defining clear goals.

Part 2:

Body: Three situational questions were raised and the problem solved Part 3:

Conclusion: The situation is not integrated into the working

environment of tony

Part 4:

Recommendation: Talking about Tony’s attempt to fit in with the new

working environment

Part 5:

Reference: Refer to the document of Assoc.Prof.Bui Anh Tuan.

1 Introduction

This case study is all about Tony Stark after a week of working at Reece Rick Hotel, then he decided to go fishing and relax While driving, Tony remembered 10 years ago when he worked at O’Grady company At O'Grady, he worked very hard and was greatly appreciated; he had received three promotions and increased his salary Tony and the managers got along well and worked together as a team Their boss is very supportive and creates space for them to work When the company stopped working, Tony found a job at Reece Enterprise At Reece, managers are not interested in who does the job well and who doesn't, they only care about promotion and reward for long-term employees Manager is not allowed to make any decisions without the signatures of the superior Colleagues treat Tony very indifferently He wondered if he was wrong when he agreed to work at Reece without finding more

2 Body

Question 1: Identify several concepts and characteristics from the field

of organizational behavior that this case illustrates

Answer:

For the O'grady company: First of all, O'grady's corporate culture is very good, upholding the comfort of expanding communication relationships Secondly, the relationship between the staff is very good and they are willing to help each other at work Thirdly, high productivity in the company Conclusion, Tony's satisfaction level is high

For the Reece company: First, although the organization is bigger, the organizational culture is not good Second, the relationship between employees is not really good, they are indifferent and unfriendly Third, the promotion mode promotes promotion and rewards employees with a big flaw So, I think Tony's satisfaction level is not high

Question 2: What advice can you give Tony? How would this advice be supported or tempered by behavioral concepts and processes?

Answer:

With Tony's problem, I have some advice for him Try to integrate with the corporate culture, actively communicate with other employees more However, if you try your best and the situation is still not getting better, then you may think of finding another suitable working environment New working environment must ensure the factors that interest Tony such as:

Corporate culture, level of relationship between employees and promotions, salaries are recognized by the ability to work must be good and fit him

Question 3: Is it possible to find an "ideal" place to work? Explain

Answer: May or may not be but according to me will be no Whether the working environment is good or not is due to how the person works

It is not natural that when you apply, you get the job you want You need to adapt to the environment you face Not only that, but also colleagues are always willing to help you So when you want to have an ideal working environment, you have to create it When you step into the company to do it, you are only 0 So go up from your own ability From the job you have chosen And the first thing you really like about the company and the job you do Think carefully before making that decision Because the ideal working environment will be a place for you

to have a lot of fun with colleagues who help each other So there is no business to do when you don't try to work hard in the work you are doing

3 Conclusion

At O'grady's, O'grady's corporate culture is very good, upholding the comfort of expanding communication relationships Tony is very satisfied with this work At Reece, although the organization is bigger it

is not good The relationship between employees is not really good, they

are indifferent and unfriendly They only care about promotion and bonuses for employees Tony is not satisfied with this work Tips for Tony, he should try to integrate, actively communicate with other employees more However, if he tries his best and the situation is still not getting better, then he can think of finding another suitable working environment

4 Recommendations

If I'm Tony, I will continue to work in Reece Starting to work in a new environment will be a challenging period for me Perhaps, at first I was bored with the work I was doing There were many inappropriate points, difficult to adapt to the working environment but I would try to integrate the corporate culture at the new company, communicate more with colleagues With available experience, I will apply it in a new work environment and show my abilities For a long time without progress, I will think about finding a new job

5 Reference

1 Internet sources:

Theo Business “ Giữ thái độ tích cực và hợp tác “ 22/12/2012,

< http://www.misa.com.vn/tin-tuc/chi-tiet/newsid/15459/Giu-thai-do-tich-cuc-va-hop-tac >

2 Book:

1 PGS.TS Bùi Anh Tuấn (2009), “Giáo trình Hành vi tổ chức” Nhà Xuất Bản Kinh Tế Quốc dân Hà Nội