The Thais are generally considered happy and smiling people, and displays of affection, or even anger, are acceptable among close friends or from seniors to juniors, but open displays of[r]
Trang 1HELLO, EVERYBODY…
HI, …
HI, …
HI, …
Trang 3 The English word “ communicate ” comes from the Latin word ‘ communicate ’, It
means ‘ to give ’ or ‘ to share ’
Comminition is the transmission of an
idea of feeling so that the sender and
receiver share the same understanding.
Trang 4 Communication is not a
mysterious process It takes
place when the ideas from your mind are transferred to another’s and arrive, intact, complete and coherent.
Trang 7Communication is the act of
sending and receiving messages Style is how we behave.
behave when we are sending and receiving messages
Trang 8Communication Styles
Assertive Pushing hard
without attacking;
permits others to influence outcome;
expressive and enhancing without intruding on others.
self-Good eye contact;
Comfortable but firm posture;
Strong, steady and audible voice; Facial expressions
matched to message;
Appropriately serious tone;
Selective interruptions to ensure
Direct and unambiguous language; No attributions or evaluations of others’ behavior; Use of “I”
statements and cooperative
“we”
statements.
Communication Nonverbal Behavior Verbal Behavior Style Description Pattern Pattern
Trang 9Communication Styles (continued )
Communication Nonverbal Behavior Verbal Behavior Style Description Pattern Pattern
Aggressive Taking advantage
Threatening gestures (pointing finger; clenched fist); Loud Voice;
Frequent interruptions.
Swear words and abusive language;
Attributions and evaluations of others’ behavior; Sexist or racists terms; Explicit threats or put- downs
Trang 14• The basic French
greeting is bonjour,
which can mean hello,
good morning, or good
be familiar with the traditional Thai form
of greeting,the wai
Trang 17• Humour is a good way
to create a relaxed
atmosphere; therefore,
you can joke around as
much as you usually
would Even if you
might not be
understood, your
audience will still
laugh; in fact, you
should expect that
people will return the
• Humour: Thai people are
fun loving in nature They love having fun and poking fun at one another They also love good jokes as long
as they don’t offend or embarrass Their humour
is often related to events, situations, ineptitude of some people or groups of people.
Trang 20• French do not put
emphasis on “personal
space” Be prepared to
be stood close too and
possibly touched
• The French will
usually elbow their
way through crowds
or cut in line to get to
where they need to be
• In Thailand, and Asia in
general, our concept of personal space is about 1-2 feet.
• Native Thai would be
about half a step away
• Thai people prefer
standing at least an arms lengths or more from one another When conversing with friends and close
acquaintances this distance is a bit shorter
Trang 23• They see open space as
meaningless and
standing too far when
having a conversation
as simply impolite
• Amongst friends of the
same sex, there is some touching during
conversation No hugging, back-slapping, and that sort of thing
• There is almost no
touching between men and women while conversing Even couples keep space between themselves in public
Trang 27• Alternatively, refusing to make
any eye contact is one way of
looking down another person,
especially when that person is
a waiter or a salesman
• Eye contact should be maintained among friends, acquaintances, or even strangers, while talking, otherwise it may be construed
as being insincere or having something to hide However, in Thai society, speaking to those
in revered positions or occupying very high ranks, it is quite common to see the
subordinates bowing head during the conversation and having just occasional eye contact This is a show of
Trang 28Eye contact
• Making eye contact
means equality in France
It is considered too
personal for use with
strangers, and it will be
construed as a request
for relationship if you look
directly into a stranger’s
eyes on the street or in a
café Friendly gestures
involving strangers or
associates require brief
• People tend to favor direct eye contact over indirect when speaking with peers
• People may use indirect eye contact when
speaking with their elders
or superiors as a sign of respect and deference
Trang 30SHAKE HANDS
Trang 31• The French shake hands
when meeting someone for
the first time, especially in
the business world Friends
and business associates
shake hands every time
they see one another when
greeting or departing.
• They also shake when
leaving a room and is
considered impolite if you
do not do so The
handshake is quick and
light no pumping up and
down or iron grips.
• Thais don’t normally
shake hands when they greet one another, but instead press the palms together
Trang 34posture
Trang 35• The French are very
controlled with their
body while walking
their chest remains
straight, their hips
horizontal, their
shoulders don’t move
and their arms are
close to their body
• The scated position is
by far the most common posture for a Buddha image in
thailand
Trang 39• Palms pressed together in front
of the chest “wai” can indicate
greeting farewell , thanking,
apologing or respecting.
Trang 40• The higher the hands are held in relation to the
face and the lower the bow, the more respect the giver a the “
Trang 41• in Thailand, Wai is not just a gesture to greet people, it is also a sign of respect It is a gesture that is used to
demonstrate the importance of Thai values and attitudes Some
believe that is one of the most important social customs of Thailand
Trang 42France
• Form a circle with
your thumb and
forefinger and place it
over your nose It
means that person is
drunk.
•
Trang 43Form a circle with
your thumb and
forefinger (the OK
sign) The number
zero or the concept
of something being
"worthless"
Trang 44• Playing an imaginary
flute It mens that
Someone is talking to
much and is becoming
annoying When driving, raise your hand in the air, fingers up, and rotate
your hand back and
forth You are unhappy
with the other person's
driving
Trang 45Ok gesture
• The ok sign is given
to mean every think is
ok, well or good.
Trang 46The thumbs up sign
• This sign in france
means that something
is good or that you
approve
• This sign is consider rude in thailand
Trang 47FEET
Trang 48Curled finger
• Telling s.o to come to
you by curling your
index finger is
acceptable in france
• This gesture is considered rude in thailand
Trang 49Stop sign
Trang 50STOP SIGN
• Raising your hand up
means stop in france
• This gesture is used when asking for
permission to speak
Trang 51Hands on hips
• Putting your hand on
your hips conveys an
open ang confident
posture in france
• This is considered as
a sign of arrogance
Trang 52Holding hands
Trang 57display
Trang 58Display effetion
Trang 60• When displaying
affection through
hugging they
embrace the other
person with full hug
Trang 61• Young people often engage in
public displays of affection
You will likely see "love birds"
(young couples) laying down in
the many parks or embracing
in the movie theatre
• Public displays of emotions are quite acceptable among close friends, but are not common with strangers or
acquaintances The Thais are generally considered happy and smiling people, and
displays of affection, or even anger, are acceptable among close friends or from seniors to juniors, but open displays of any emotions are not their prominent trait
Trang 63• If invited Gifts are not usually exchanged at a first meeting
• to a Thai person’s house,
it is appropriate to bring flowers (marigolds and carnations mean death),
chocolates, or fruit
• Gifts are not to be opened when they are received.
Trang 64• Gift giving in Thailand
is Westernized with less formality than elsewhere in Asia
• Bring a small gift for anyone who works for you regularly Items such as books,
special food items and pens are
Trang 65Give a gift with your right hand and
receive a gift with your right hand You should also offer a wai
Trang 66• Do not open a gift you've been given unless invited
to do so Thais generally
do not open a gift in front
of the giver
• For the hostess give:
Fruit, flowers, cakes, brandy/liquors, candy
• In business, give Brandy, liquors, American crafts, books and desk attire are
Trang 67• If you are invited to a
French home, consider
it a rare honor Bring
flowers, quality
chocolates or liqueur to the host, and present
your gift before the
entertaining proceeds.
Trang 68
• Don't bring a gift of
wine, since the host usually prefers to make the evening's selection The only possible exception can be a special
French dessert wine
or high-quality liqueur.
Trang 69• Esoteric books and
music are often valued
as gifts Make sure, however, that you are reasonably acquainted with the recipient's
interests and tastes before making this kind
of gift purchase.
Trang 70
• Good gift selections can
also include coffee table books about your home country, or anything that reflects the interests of your hosts and is representative
of your country.
• French business etiquette
dictates that you don’t include your business card with a gift
Trang 71• Thais DO NOT
normally shake hands
when they greet one
another, but instead
press the palms
Trang 72DO NOT point your foot
with your hand and never, never with one
Trang 74• DO NOT be surprised if you
are addressed by your first
name; for instance, Mr Bob or Miss Mary instead of by your surname This is because
Thais refer to one another in
this manner, usually with the
title "Khun" (Mr., Mrs., or Miss)
in front Follow the customs of any country as far as possible, and you will make more friends during your stay The more
friends you make, the more
you will want to return to
Trang 77• Avoid discussions of jobs, and financial
Trang 78• Avoid talking about
immigration
• In France it is considered
taboo for foreigners to
introduce the topic of the
European Union as a political and/or economic power
• The American sign for OK
(making a circle with finger and thumb), which teachers often use to show that a student has done something correctly or
perfectly means "nothing" in
France