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Write a business letter Request letters, Letters Of Application, A cv orcurriculum vitae, Letters Of Complain 2.. Write a report Writing About Graphs And Charts Subject structure The str

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NHA TRANG UNIVERSITY

FACULTY OF FOREIGN LANGUAGES

-*** -Subject Outline WRITING 4

NHA TRANG 10/2011

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Contact details Tel: 0983729979

Email: hoanglan65vn@gmail.com

The subject outline contains important information Please ensure that you read

it carefully It is also strongly recommended that you keep this copy of your subject outline for future reference.

Course objectives: After the first term of the second year the students get the

upper-advanced level of English Teachers help the students to learn how to write a goodbusiness letter , a CV and a good report

Subject objectives

The specific objectives of this subject are to help students to:

1. Write a business letter (Request letters, Letters Of Application, A cv orcurriculum vitae, Letters Of Complain)

2. Write a report (Writing About Graphs And Charts)

Subject structure

The structure of this subject for on-campus students comprises:

 One 2 periods lecture per week

Subject materials

Lecture notes (mainly from the text books) and essential readings which arerecommended in each topic are key materials for this subject Additionally, furtherreadings, discussion questions, exercises and problems solving will help studentsunderstand thoroughly the fundamental issues of writing business letters and reports

Prescribed textbooks:

1 SUBJECT HANDOUTS

2 Effective Writing by Jean Withrow

3 Outlines by Andy Hopekins & Chris Tribble

4 College Handbook by John C Hodges

5 Error – Free Writing by Robin A Cormier

6 Technical Writing by Michael H Maerkel

7 Writing Technical English by Tim Harris

8 Writing Academic English by Alice Oshima and Aron Houge

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9 Writing Power by Nancy White

Proposed schedule

Week 1

2 periods Introduction the subject Tutorial 1:

- Guiding about learning the subject

- Group formation, assignment requirements, presentation,feedback and homework

Week 2

2 periods How to write a business letter (Presentation) Tutorial 2:

Group 1:- Formation of a business letter Group 2:- Request letters ( What is a request letter, kinds of

request letters, language notes, an example )

Business letters (Lecture)

Week 3

2 periods Business letters (Practice)

Week 4

2 periods Group 3:- Letters Of Application ( Cover letters: an overview,outline, useful phrases )

Business letters (Lecture)

Week 5

2 periods Business letters (Practice) Group 4: A cv or curriculum vitae (Sample Curriculum Vitae

Template, Samples of CV)Week 6

2 periods Group 4: A cv or curriculum vitae (Sample Curriculum Vitae Template, Samples of CV)

Business letters (Lecture)

Week 7

2 periods Test 1

Week 8

2 periods How to write a report (Presentation) Tutorial 3:

Group 5: What is a report, kinds of reports, identifying facts and

opinions, phrases of making recommendations, the outline of areport

How to write a report (Lecture)

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Assessment for the subject will be on the basis of:

10 % Class activity (Tutorial discussion leading and

presentation)

Home work for ALL groups

1 Do all the practices for each unit and then send the feedback to the teacher

Deadline: a week before each unit

2 Write a CV, a cover letter and a report

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Chapter 1 WRITING IN NEWSPAPERS

The British magazine Private Eye has published a regular feature called True -Stories' for

many years It contains short articles taken from newspapers from different Englishspeaking countries These articles are always either very srrange or very funny In this unit

we shall look at the way this sort of short " article Is written and you will be writing yourown

True Stories'

Preparing for writing

1.1 Have any people in your class heard any stories recently from newspapers radio ortelevision that have been strange or amusing? Tell your class about trie story, where youheard or read it and why you thought it was interesting

2 Journalists often writ: in very similar ways, even if they are writing for differentnewspapers

* First they introduce the most important person or people in the story

* Then they write aboutthe main event or events

* Finally they describe the outcome of these events

2.1 Organisation

Read the two short newspaper articles below and decide where each of the sectionsabove begins Write down the first five words of each section

Model text 1 :

Trapped under his car for six hours, Mr Gordon Pickrell of Kingston told the police: 'I broke

my arm when the car turned over in the accident and it was balanced just above my shouldersand neck I was in a great deal of pain and very frightened

'However, the cause of my attack on the rescue team was not the pain It was having to listen

to a cassette c fthe rock group WHAM! playing over and over again throughout the entireperiod At first they rnade me think I was going mad, then 1 thought I was going to die Then 1wanted to die

' ‘That was why I hit the ambulance man when I was finally released.'

Model text 2

Asked why he had decided to leave the hospital a few moments before was hisoperation was due to start, Mr Kevin Heatherton said: 'I was lying downwaiting for the anaesthetic when two surgeons began to argue about who was going to dothe work

Seconds later one hit the other with his fist! and they started to fight

‘As they struggled with each other on the floor of the operating theatre I slipped away’

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as a way of helping put important information at the beginning of their story.

Compare the two different versions of the opening sections cf the two articles thatare given below

Mr Gordon Pickrell of Kingston, theman who was trapped under his carfor six hours, told the police:

Mr Kevin Heatherton was asked why

he had decided to If.ve the hospital afew minutes before his operation wasdue to start Mr Heathenon said:

In both of these articles the event is more important than thename of the person Using participles can be a very effective way

of putting important information at the beginning of an article

3 Both of these extracts below could be the beginnings of shortnewspaper articles, but they are not written in an appropriatestyle Work with a partner to rewrite the extracts so that theycould make more appropriate beginnings for newspaper articles

Trapped under his car for six hours,

Mr Gordon Pickrell of Kingston told the

police:

Asked why he had decided to leave "the

hospital a few moments before was his

operation was due to start, Mr Kevin

He said:

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4 Work with a partner to put the rest of Article 3 into the right order.Remember that the article will need a surprising or interestingending.

(Private Eye, 16th October, 1987)

5 The rest of Article 4 contains several mistakes and needs

to be rewritten Working with a partner, rewrite the article sothat it presents the information clearly and contains nogrammar, spelling or punctuation mistakes

6.1 Use the notes given below to write a short newspaper articleabout an incident that took place in France Begin your article likethis: 'Reporting on the results of Operation Good Driving .'

Country: FrancePerson involved: Minister of Transport Monsieur PierreManaingerie

Situation: Police wanted give cash prize good drivers BUTcould not find any

1 Motorway patrols search Found one gooddriver but he suddenly went fast (140 kph) -

Writing task

After accepting this advice he

ate nothing for 40 days and

on the 41" he died.

A street-doctor convinced him that the only certain way

to cure his baldness was to fast.

His hair had shown no signs of returning.

My husband worried about losing his hair.

Improving your writing

Mr John Topton, a counter clerk atBarclay's Bank, Snairwell, was interviewedoutside his place of work He said:

‘'We was busy at lunchtime and there was

a long cue All at once a man came underthe rail, stuck a gun over the counter anddemand the money in my cash drawer Iwas about to followed the managerinstructions for hand over some moneysand press the alarm's bell, when Mr BobbyGrove, a customer who is waiting to beserved, and came up behind the man,grabbing him anc shouting, "Queuejumper!", marching him out of the bankand into the street It was quiet the relief.'

Writing task

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disappeared into thick traffic No one wearingseat-belt or within speed limit.

2 2nd good driver went past 3 red lights (no goodreason)

Action:' No prizes - driver through red lights must pay largefine.

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Chapter 2: BUSINESS LETTERS

Sample:

116, Faversham Road,

A Marden,

Kent,

The ‘Y’Hotel,

London WC1 2LZ

F Dear Mr/ Mrs Vaughan/ Sir/ Madam/ Sirs/ Sir or Madam,

G I recently saw a(n)……

LETTER

Yours faithfully, I

2 REQUEST LETTERS

Practice 1:

Write one of these letters;

A Write to a box-office (theatre/ concert hall) asking for tickets to a performanceState: price of tickets

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A You are living in a flat The landlord has just put the rent up You think he’s putthe rent up too much: write to the local Rent Officer at the Town Hall and ask him tocome and fix a fair rent for your flat Give him details of the flat and of your old andnew rent.

B Write to a hotel and book a room

Specify: for how many people

For how longArrival and departure timesAny meal requirements

Practice 3: Write both letter:

A Write to a language school in Britain inquiring about

i) summer course, 2002 (dates/ length / cost) or

ii) autumn courses, 2002

B You are a carpenter and cabinet-maker When you were in Britain a short whileago a Scotsman, Mr Robin Murray, asked you to make him a study chair, but youdidn’t discuss details

Write a letter to Mr Murray asking for precise instructions for construction ofthe chair- you know it was supposed to be a study chair- perhaps with a round back.Check: size?

Write both letters:

A You would like to take the Cambridge Proficiency Exam, but you’re not sureexactly what the tests, how it tests it, when the exams are, how much theycost, and where you take them Write an appropriate letter to the Cambridgeexaminations board asking for information

B B You’ve just got in Britain, and , of course, you’re rather pleased However,you need to know certain things You have no idea:

How to get a work permit

How to arrange your annual holidays

how to join the health service scheme

You’d also like to know precise directions about how to get to your newemployers- somewhere in Norwich

Write a letter requesting these instructions and directions

3 LETTERS OF APPLICATION

3.1.5 Cover Letter: Example 1

2520 Vista AvenueOlympia, Washington 98501April 19, 2001

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Mr Bob Trimm, Personnel Manager

I especially would like to point out that I graduated Cum Laude from The University

of Tacoma and was hired directly upon graduation due to my expertise in portauthority regulations

During the four years that I worked for Shoreman and Co., I further deepened myknowledge of the fast changing regulatory laws in our state My employer alsothought highly enough of my abilities to promote me to head legal researcher after

my first year of employment

I look forward to an opportunity to personally discuss the position with you I willcall you within the next five days to arrange an interview

Mr Bob Trimm, Personnel Manager

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I have enclosed a copy of my resume for your review I am familiar with therequirements for success in the Sales profession and believe I possess the rightcombination of marketing and management skills.

My current position coordinating two local area sales teams has provided theopportunity to work in a high-pressure, team environment, where it is essential to beable to work closely with my colleagues in order to meet sales deadlines

Thank you for your time and consideration I would welcome the opportunity topersonally discuss my potential contributions to your company with you Pleasetelephone me at after 4.00 p.m to suggest a time that we may meet I look forward toyour reply

Sincerely,

Kenneth Beare

Enclosure

Sample 3

Nguyen Van Nam

6 Lang Trung, Dong Da, Ha NoiTel: 090-260448

May 10, 2001ABCD Enterprise

Attn: Human Resources Manager

Re: Salesman post

At present, I am working for

In addition, I am active and enthusiastic I am willing to learn and do what takes toget a job done well even under pressure or on far mission

I am looking forward to an interview at your office

Yours faithfully,

Nguyen Van Nam

Sample 4

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VU TRONG CUONG78/1 Tan Son Nhi StreetTan Phu District, Ho Chi Minh CityTel: 0908-115-678

Email:cuong.vutrong@gmail.com

November 17, 2007SHERATON HOTEL AND TOWERS

88 Dong Khoi Street

District 1, Ho Chi Minh City

Att: Ms Vo Thi Kim Loan

Dear Ms Loan,

Having studied in the field of Hospitality Management at HCMC University ofEconomics, and being attracted by the MICE services, I would like to apply for theposition of Convention Services Executive which you advertised in

VietnamWorks.com

Studying in hospitality management major, I had the good knowledge and skills athotel operations and customer services Essentially, I am very interested in the MICEservices I also had more than one year experience in sales and customer relations Inaddition, I have ability to work independently as well as in a team I have also beenfamiliar with the pressure of work Thus, I believe I am prepared to anticipate andmeet all your expectations I am confident, too, that, with enthusiasm, and sincereeffort, I can integrate with the position quickly

I would appreciate your giving me the opportunity to discuss my qualifications inperson I would be happy to come for an interview at your convenience

I look forward to hearing from you soon

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i) Where you got the information to make the application.

ii) Inquiries about the things you are applying for

iii) Your personal interests and professional experience that may make your

application successful, including qualifications

Read the following job advertisement placed in a local paper:

CANTEEN ASSISTANT

A reliable hard working person, preferably with cooking experience is required toassist in the canteen of our modern expanding factory Hours will be 8.30 am – 2pm,Monday – Friday We offer excellent wages and good working conditions

Please write or telephone Personnel Manager SIFAM

Woodland Road, Torquary Tel: 63822 (9am – 6pm)

Here is an application for this job:

10, Rowlay Road

ChelstonTorquayPersonal Manager,

Introduction: I’d like to apply for…

Job: …the job/ post/ position advertised in…

I saw advertised in…

I’ve just seen in the…

…bursary/ scholarship

…course/ cultural exchange

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Experience: (recent)

For the last…I’ve been…

I’ve been … since…

(general)I’ve had experience of…

I’ve done …before…

I’ve never done…but…

(past)

In 1979 I worked…

…before that I worked…

Interest: I’m very interested in…(especially interested)

I’m rather keen on…

One of the reasons I’m applying is…

One of my reasons for applying is…

3.1.6 PRACTICE 1: APPLICATIONS FOR TEMPORARY WORK

Write for one of the positions below:

A Write for the job below Give details of age, nationality, language ability, how

long you want to stay; relevant experience; relevant personal details

SALES ASSISTANT

For busy plumbing and heating merchants 5 ½ day week £4.250 p plus

commission; experience in selling bath rooms, kitchens, heating, electrical for DRY

in retail or wholesale essential

Ring or write to: Mr Newman

D and T Holmes and Sona Ltd

9 High Street, Huston, Cambridge

Tel: 3222

PRACTICE 2: APPLICATIONS FOR FULL-TIME JOBS

Apply for one of the posts advertised below.

In your letter mention

where you saw the ad

why you want to apply

previous experience (if any)

your ability to speak English

work- permit problems (if non-EEC member)

Ask questions about anything you think you need to know

PROBABLY THE MOST VARIED WORK

In our office awaits someone who enjoys typing, has a proven with figures and keeping, but wants to deal with our customers as well

book-Due to continued expansion, we now want another who has these rather specialtalents

If you are the right person to join us, please write in your own handwriting and tell

me why

The successful applicant will work in our small, friendly team and enjoy the workingconditions and benefits which the Abbey National would be expected to offer

BARRY CARTER

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Abbey National Building Society 3/5 Queen Street, Newton Abbot Practice 3: Applications for educational courses

Write applications for A or B below; C is a genuine task – do it if appropriate

A A number of universities/ polytechnics in Britain are running a one-month summer

courses at advanced level for the following things:

Briston University: The Language of Nursing

Commercial EnglishPortsmouth Polytechnic: Legal Language

English for Military AdvisersAdvanced Translation CourseEdinburgh University: Scientific English

English for the Car IndustryWrite a letter of application to one of these places for one of these courses Mentionyour occupational background, qualifications, experience and reasons for

application

Practice 4: Applications for exchange schemes

Write one of the letters suggested below:

A The nearest branch of the British Council has been advertising one-month

cultural exchanges in local papers (in your country) recently The idea is that

someone from Britain comes and lives in your house for a month while you go andlive in theirs! Fares will be paid by the British Council!

Write a letter of application to the local British Council for one of these exchanges;

explain why an exchange would be interesting/ useful to you; say something about your English ability; ask for more details, or about you’re not clear about.

Write an application for the scheme, mentioning anything of relevance, and askingfor further information

Read the letter below, written to the District Council, about refuse collection(dustbins!)

4 Latch GroveBishop’s ScottfordRefuse Collection Depart

North Street

Bishop’s Scottford CM20 3TR

March 15th,

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