INTERNSHIP REPORT MYCOM TECHNOLOGY JSC

LIST OF TABLES AND CHARTSDiagram 1.1: Organizational structure chart of MYCOM Diagram 2.1: Organizational structure of Export – Import Department at MYCOM... Being recommended and allowe

THUONGMAI UNIVERSITY ENGLISH FACULTY

- -INTERNSHIP REPORT MYCOM TECHNOLOGY JSC

Student’s name : Nguyễn Thị Ngọc

Class : K52N5

Student code : 16D170314

HA NOI - 2020

Hanoi - 2019

TABLE OF CONTENTS

Công Ty Cổ Phần Kỹ Thuật MYCOM ii

14.650.290.652 4

13.830.032.728 4

17.941.894.717 4

23.788.259 4

34.064.061 4

44.100.000 4

19.030.607 4

27.251.249 4

34.409.795 4

LIST OF ABBREVIATIONS

No Abbreviations English meaning Vietnamese meaning

Stock Company

Công Ty Cổ Phần Kỹ Thuật MYCOM

LIST OF TABLES AND CHARTS

Diagram 1.1: Organizational structure chart of MYCOM

Diagram 2.1: Organizational structure of Export – Import Department at MYCOM

In the context of international integration, Vietnam has entered a period of innovation The process of national urbanization and industrialization requires development in all aspects, especially construction to meet demand, contributing to making our country a modern industrialized country

MYCOM Technology Joint Stock Company was established on December 22,

2009 in the form of Joint Stock Company Over 10 years of construction and development, MYCOM is known as a professional supplier of equipment solutions and quality technical services, advanced technology for customers in the industry MYCOM always has a centralized and specialized approach to distribution and maintenance of the service through the comprehensive progress of all activities to provide value-added solutions for the community Contribute to the cause of national construction and development

Being recommended and allowed by English Department – Thuongmai University, I have gratefully experienced as an intern in Export – Import Department

of MYCOM After one month (from 31/12/2019 to 25/01/2020), under the valuable support and instruction of managers and colleges in MYCOM, I was able to apply the knowledge obtained at university into practice, meanwhile collecting basic information

to complete the internship report

I would like to express my gratitude towards teachers at English Department – Thuongmai University as well as my managers and colleges in there I look forward to receiving comments and suggestions in order to perfect the paper

Hanoi, January 25, 2020

Student Nguyễn Thị Ngọc

PART 1: OVERVIEW OF MYCOM., JSC 1.1 General information

1.1.1 General introduction about MYCOM., JSC:

JSC

Ward, Thanh Xuan District, Hanoi

enthusiasm and experience in project management, organization and construction in the field of measurement, control, automation, electronics and telecommunications in the fields of Industrial Plant, Industrial Park and High Building

Vision, Samsung specializing in providing control solutions, Light Power leading in the world

1.1.2 Business Philosophy - Foundation values of enterprises:

Product quality: is the survival of the business, is the factor that creates sustainable development

advantages and difficulties with customers

healthy competitive position

respected and contributes to the overall success

sustainable development strength

decisions promptly, deploy drastically

1.1.3 Organizational Structure:

Organizational structure:

The organizational and managerial structure of the Company includes:

a General Meeting of Shareholders;

b Administrative Council;

c Board of Executive Directors;

d Control Board;

e Centers, functional departments

MYCOM’S ORGANIZATIONAL STRUCTURE

Diagram 1.1: Organizational structure chart of MYCOM

1.1.4 Human Resource:

practical, and most importantly, those who are most suitable for the position they work

regularly provides its employees with professional, technological and professional training courses

Director The Deputy

Financial

Accounting

Department

Administrative Council Chairman of the

Constructio n Technology Department

Project Departmen t

Planning and supplies Department

General administrative Department

Construction team installs Light

Electrical system, ĐLĐK 1

Construction team installs Light Electrical system,

ĐLĐK 2 Control Board

1.1.5 Some Financial Data:

Financial figures for the last 3 years (VND) The 1 st year:2016 The 2 nd year :2017 The 3 rd year:2018

Information from the Balance Sheet:

Total liabilities 12.442.349.841 5.613.606.923 15.662.547.963

Net asset value 4.692.422.970 4.690.265.948 4.724.675.743

Short-term assets 16.734.101.212 9.299.416.751 20.387.223.706

Short-term liabilities 12.442.349.841 5.613.606.923 15.662.547.963

Current capital 4.291.751.371 3.685.809.828 4.724.675.743

Information from Trade result report:

Gross revenue 14.650.290.652 13.830.032.728 17.941.894.717

1.2 Information about Export – Import Department

1.2.1 The role of Export – Import Department in MYCOM JSC

input and output of the Corporation, access and market research, product introduction and market expansion as well as attract new customers Organize the implementation

of business plans, calculate prices and make contracts with customers

and supervise the implementation progress of departments and workshops to ensure the production of products on time with contracts with customers and promptly propose the most effective production plans

Corporation, quarterly and monthly for production workshops Making production orders for workshops, maintaining and improving the source of goods for the Corporation Proposing measures to improve marketing effectiveness in each time

Ensure input for companies on advanced construction machinery equipment imported from countries around the world

1.2.2 The task of Export – Import Department in MYCOM JSC

Mission:

- Prepare and deploy plans to receive goods and goods to meet production requirements and customer requirements

- Implement and supervise the opening of the declaration to receive goods, export goods on time

- Prepare and implement reports to customs as required by customs law

- Proposing to the immediate superior on each creative idea to improve and improve the quality of the department's work

PART 2: OVERVIEW ABOUT THE INTERNSHIP PROGRESS AT

MYCOM JSC 2.1 Tasks performed during the internship

2.1.1 Organizational structure of Export – Import Department at MYCOM JSC

Diagram 2.1: Organizational structure of Export – Import Department at

MYCOM

2.1.2 Function, role of each position in Export – Import Department at MYCOM JSC

Export-Import trading staff: 2 people

- Managing contracts, orders and time of import or export

- Contacting garage or seaport, airport in order to plan good’s shipment

- Contacting with the bank to open Letter of Credit (L/C)

- Proposing new ideas which can improve the quality of department to

supervisor

Operation Staff: 1 people

- Must be directly go to warehouse, airport and seaport in order to carry out custom procedures and clearance

- Check out goods before import or export in order to guarantee the quality and quantity of goods

- Putting goods into storage

Documentation staff: 2 people

- Composing collaboration letters

- Drafting the contract and translating into English

- Preparing Export-Import customs declaration

- Completing the set of import documents, transportation documents and

procedures for receipt goods

- Replying emails

Import-export manager

Export - Import

trading staff

Export - Import

Documentation staff

During my internship time at MYCOM, I took the position of Documentation staff This is a great opportunity for me to learn the knowledge, experiences and skills needed of a Export – Import staff as well as to familiarize myself with the working environment, work culture and to build good relationships with colleagues In particular, I was responsible for the following tasks:

• Composing collaboration letters

It is the fact that English is gaining its popularity in the world nowadays, so all collaboration letters were composed in English Being a student from Faculty of English Teacher Education, that I used English in work was not considered to be challenging When I received the list of vendors from my supervisor, I started composing letter For the sake of saving time, I only wrote several letters for all vendors However, what was difficult here was that how to write an email that could make the receivers agree to be the partner of the company In fact, it took me a long time to think of a title and the content of the letter Psychologically speaking, in the ever-changing world today, people always have to work under pressure, so if they suddenly get an email which the content is not related to their work, they will never take a look at it Learning this matter, it is essential for me to seriously consider the content of the letter In the beginning when I was not indeed similar to the job, I was asked to rewrite the email all the time Yet, by carefully observing the experienced colleagues working and referencing a series of procedures, I could make a good email, which truly satisfied my supervisor

• Drafting the contract and translating into English

MYCOM is a corporation with strength in technology field Through many years

of formation and development, MYCOM is now leading the country in technology field In addition to these successes, it is impossible not to mention the effective support from a series of modern technology machines serving the works imported from advanced countries in the world

And on imported shipments, the import and export department will be responsible for handling As a document officer, I was assigned by the supervisor to compose a contract based on a given template and translate it into English, because the company's partners are foreign partners Being a major student in business English, I

my assigned work However, this is the first time I have composed and translated the contract into English, so I still have some difficulties sometimes

• Replying emails

Normally, my supervisors received a quantity of emails from partners, which she could not handle at the same time in a short period Therefore, by instructing and training me, I could help her reply emails quickly Honestly, no sooner had I done this work than I could nurture carefulness by myself, which is extremely conducive to my future career

2.2 The difficulties and experiences in internship process in Export – Import Department of MYCOM JSC:

2.2.1 The Difficulties

During my internship process here, I faced up with some following difficulties:

- Firstly, because all things I did directly affected the efficiency and progress of

work, so most of the time I was under pressure My supervisor assigned me tasks and instructed me, but sometimes I found it somehow difficult to understand, leading to the ineffectiveness of the job

- Secondly, when I was a student at Thuongmai University, I learned the basics

of translation and interpretation but lacked practical knowledge, I had many difficulties in translating contracts and reading letters and email partners for me There

is not much knowledge about this field

- Thirdly, working in a professional environment that requires high flexibility

and sensitivity, I have had to put in a lot of effort to observe and learn my colleagues' knowledge and skills every day Due to the lack of specific knowledge, I have difficulty with some terms and terms used in this area

- Fourthly, when I started my internship, it was quite difficult for me to put my

English knowledge into practice I have to deal with many Import and Export documents every day However, the vocabulary I accumulated and learnt at the university is not enough This specialized vocabulary is very much Therefore, it caused some difficulties for me in translating documents

- Lastly, I went to university for more than 3 years, however, I did not have the

opportunity to use office machines such as printers, photocopier, so I had to ask others

to help me use these machines Besides, my computer skills are not really good, so there are some obstacles Fortunately, my colleagues help and guide me with a whole-hearted attitude so I can learn faster

2.2.2 The Experiences

During a month of internship in the Import and Export department at MYCOM, I learned a lot of experiences and skills for myself:

- Knowing how to draft cooperation letters and how to write contracts with

partners

- Knowing, learning more knowledge related to the field of import and export and basic knowledge of technology

- Applying knowledge and skills learned at university (writing letters, emails, contract translation, translators, translators) at work

- Learning how to write and respond to letters and emails professionally

- My office computer skills and English skills improved a lot

- Getting familiar with the modern, professional environment of the company as well as the office culture at work What I have not had many opportunities to experience

- Learning how to get along with other colleagues in the company and build good relationships with partners

PART 3: THES REALITY OF THE USE OF ENGLISH IN MYCOM

CORPORATION JSC 3.1 The use of English in MYCOM Corporation JSC

3.1.1 The Advantages

- Over 10 years of establishment and development, MYCOM has been promoting the development in its technology field As a large corporation, the company often cooperates with foreign partners MYCOM has strongly invested in a lot of modern machineries for technology from foreign countries And with such development and expansion, there is a need for high quality human resources They need candidates who not only have specialized knowledge but also fluent foreign languages The corporation must work with partners from many countries that use different languages,

so a good English staff is needed Therefore, English is the main foreign language used primarily in MYCOM English has become an essential part of the company and is the key to opening up opportunities to exploit and develop new markets

- Operating mainly in technological fields (electronics and telecommunications, etc ), implementing large projects at home and abroad, this means having to import a lot of equipment types, modern machinery for the project E-ID is one of the daily English-speaking departments Most of the staff here have good English skills, speak English clearly and fluently, skill in writing letters, contracts are also proficient

- E-ID staff regularly prepare contracts and have to translate into English, write letters and email to foreign partners Therefore, the level is increasingly improved and become proficient

- Because the company's customers are both domestic and foreign, the company's official website is designed and displayed in English and Vietnamese, this not only helps Vietnamese people but also foreigners easily access and find out information about company activities In addition, website design is also systemized and completely in English and Vietnamese

3.1.2 The Disadvantages

Most employees are only able to read and understand English but are not really good at communication, so sometimes it creates some barriers to dealing with foreigners Because the work is often exposed, the use is just drafting, writing and reading letters and contracts In fact, in the company's seminars, there are the