INTERNSHIP REPORT TAN LONG , JSC

TABLE OF CONTENTSTABLE OF CONTENTS...i LIST OF ABBREVIATIONS...iii LIST OF IMAGES, CHARTS, TABLES...iv INTRODUCTION...v ACKNOWLEDGMENTS...vi PART 1: OVERVIEW OF TAN LONG MATERIAL AND CON

TABLE OF CONTENTS

TABLE OF CONTENTS i

LIST OF ABBREVIATIONS iii

LIST OF IMAGES, CHARTS, TABLES iv

INTRODUCTION v

ACKNOWLEDGMENTS vi

PART 1: OVERVIEW OF TAN LONG MATERIAL AND CONSTRUCTION JOINT STOCK COMPANY 1

1.1 General introduction about Tan Long., JSC 1

1.2 Logo of Tan Long., JSC 2

1.3 Development of Tan Long., JSC 2

1.4 Fundamental business activities of Tan Long., JSC 3

1.4.1 Objectives 3

1.4.2 Products of the company 4

1.5 Organization structure 4

1.5.1 Organization chart 4

1.5.2 Specific tasks of each department 5

1.6 General introduction about Administration Department 6

1.6.1 Duties of Administration Dep’t 6

1.6.2 The performance of Tan Long., JSC in 2016 – 2020 7

PART 2: INTERNSHIP PROCESS IN TAN LONG MATERIAL AND CONSTRUCTION JOINT STOCK COMPANY 8

2.1 Detail information about internship process 8

2.2 The difficulties and learned lessons 9

2.2.1 Encountered difficulties in internship 9

2.2.2 Learned lessons in internship 10

PART 3: THE REALITY OF USING ENGLISH IN TAN LONG., JSC 12

3.1 The reality of using English in Tan Long., JSC 12

3.1.1 The advantages 12

3.1.2 The disadvantages 12

3.2 Proposing solutions to improve the quality of using English in Tan Long., JSC

13

PART 4: SUGGESTED THESIS TOPIC 14

CONCLUSION 15

REFERENCES 16

LIST OF ABBREVIATIONS

1 JSC Joint Stock company Công ty cổ phần

LIST OF IMAGES, CHARTS, TABLES

Image 1.1 Tran The Tung, Chairman of the Board 1

Image 1.2 Logo of Tan Long., JSC 2

Diagram 1.1 The department apparatus of Tan Long., JSC 5

Table 1.1 Some business results in 2016 – 2020 7

Table 2.1 Assigned tasks 9

Nowadays, in integration trend, English has fast become the most widely usedlanguage in the world of trade and commerce over the past decade As a result,having an excellent knowledge of English for business has become vital for success

in any employee’s career Moreover, English is now a requirement for some criticaljobs, especially ones related translating activities It is mainly because almost allforms of business communication such as email, presentations, sales and marketingand even corporate legal documentation are now carried out in English

Acknowledge of the importance of English in business, I have decided tochoose Tan Long Material and Construction Joint Stock company as place where Ihave conditions to learn, experience practical working environment, enhanceknowledge and skills of English In fact, Tan Long., JSC is one of the mostprestigious companies that specialize in manufacturing and supplying buildingmaterials, mainly produced bricks using manual production technology At TanLong., JSC, the working environment is very flexible and people are also veryfriendly During my internship, they are willing to help, support and share practicalknowledge to help me develop skills at the maximum rate Therefore, all of theexperience and meaning full lessons at Tan Long., JSC will be shared through thisInternship Report

The content of the report consists of 4 parts:

Part 1: Overview of Tan Long., JSC

Part 2: Internship process in Tan Long., JSC

Part 3: The reality of using English in Tan Long., JSC

Part 4: Suggested Thesis Topic

First and foremost, I would like to thank my supervisors in this internship, Mr.Tung for his devoted assistance He created the favorable conditions which gave menice opportunities to develop my knowledge and also my real experiences

Besides, I would like to thank all my colleagues at Tan Long Material andConstruction Joint Stock company They were always willing to share theirexperiences, support me and welcome me with their open arms I might not finish

my internship without their dedicated help

Finally, I would like to express my gratitude to all teachers at the EnglishFaculty of Thuong Mai University, who instructed and supported me a lot to fulfillthe report

Many thanks for all your help and best regard

Ha Noi, Thursday, January 20, 2020

PART 1: OVERVIEW OF TAN LONG MATERIAL AND CONSTRUCTION

JOINT STOCK COMPANY

1.1 General introduction about Tan Long., JSC

Business name: Tan Long Material and Construction Joint Stock (Tan Long.,JSC)

Industry: Manufacturing main products are Tuynel solid bricks

Founding member includes:

Tran The Tung, Chairman of the Board – Legal representative

Hoang Duc Giai, Member of the Board of Directors – Legal representative

Image 1.1 Tran The Tung, Chairman of the Board

(Source: https://gachtuyneltanlong.com)

1.2 Logo of Tan Long., JSC

Logo of Tan Long., JSC with the main color of amber represents the color ofpower Amber color combined with ocher color that represents enthusiasm,attraction, happiness, creativity, determination, attraction, success, encouragementand stimulation The logo consists of many amber and ocher rectangles assembledtogether that expresses the solidarity of the company Furthermore, rectangles arealso images of the company's main products, bricks This image is close toeveryone It makes the difference and the exclusive feature for the company.

Image 1.2 Logo of Tan Long., JSC

(Source: https://gachtuyneltanlong.com)

1.3 Development of Tan Long., JSC

Starting as the State company, the company established in 1966 with thepurpose of producing materials to supply to construction companies in ThaiNguyen Through many stages of development, in 2001, the company hastransformed from the state ownership to a joint stock company named Tan LongConstruction and Materials Joint Stock Company until now on

Besides, tunnel forming system and production technology have always beenimproved over the years to meet the demand for construction bricks in infrastructuredevelopment projects in Thai Nguyen and neighboring provinces.

In 2020, in order to implement the policy towards the elimination of manualbrick kilns causing environmental pollution with the approval and approval of theThai Nguyen Provincial People's Committee for the project "Public Transformationtechnology of producing baked bricks (from hoffman to tunnel kilns), Tan Long.,JSC has developed a new factory to produce baked clay bricks with flat-ceilingtunnel kiln technology with production lines Modern model using hill clay rawmaterials, ensuring production output, requirements for environmental protection

With the desire to provide customers with the best products for the projects,Tan Long., JSC has constantly learned to apply science, technology, andsynchronous advanced equipment to the production of construction products withthe best quality

1.4 Fundamental business activities of Tan Long., JSC

1.4.1 Objectives

Tan Long., JSC has been established with a main view to producing claybricks with flat-ceiling tunnel kiln technology and modern shaping equipment linethat uses raw materials hill clay The company produces and supplies Tuynel bricksfor construction projects in Thai Nguyen and neighboring provinces

Tan Long., JSC is always aware and cherishes the fundamental values, inwhich the satisfaction and success of customers is the premise for futuredevelopment

1.4.2 Products of the company

As one of prestigious companies in terms of material and construction, TanLong., JSC offer a wide range of products necessary for constructing activities

 Produce construction materials from clays (main activity)

 Produce concrete and products from cement and plaster

 Construct railways and road projects

 Wholesale of construction materials and other installation equipment

 Warehouse and storage of goods

 Architectural and related technical consultancy

In particular, Tuynel brick production is the main activity which brings thehighest profits for the company Tan Long., JSC uses Chinese modern productionline which is always at the forefront of advanced technology This makes theproduction stage both reduce human efforts and improve production efficiency.Moreover, Tuynel bricks have high aesthetic value, durability, extremely good fireresistance and low price, so people tend to prefer using Tuynel bricks more

According to the report of December 2020, there are about 200,000 Tuynelbricks sold out for both small and large projects in Thai Nguyen and neighboringprovinces daily

1.5 Organization structure

1.5.1 Organization chart

The organization of management in any company is necessary andindispensable, it ensures strict monitoring of the company’s business situation Inorder to perform well the management functions, each company needs to have anappropriate managerial and organizational structure For Tan Long., JSC too, being

a small company, the organizational structure is very simple and compact,consistent with the model and nature of the company

The following is the diagram of the management apparatus of Tan Long., JSC

Diagram 1.1 The department apparatus of Tan Long., JSC

1.5.2 Specific tasks of each department

Tan Long’s organizational structure by function, each department willundertake its own function Each department’s tasks are clearly defined, so they willhave a high responsibility for their tasks in particular and the company in general

- Chairman of the Board: Tran The Tung is the head of the company who

decides all operation at Tan Long., JSC He is responsible for all activities ofcompany He makes all of the strategies for company: Short-term as well as annualplans, investment plans, organizational and management plans, …

- Accounting Dep’t: take responsibilities for payment to suppliers, accounting,

management and organization of accounting work Conducting the collection,processing and provision of information, summarizing reports, and planning on thefinancial situation

Board of Directors

Administration

Department

Sales Department DepartmentMarketing DepartmentAccounting DepartmentHR

- Marketing Dep’t: is in charge of understanding customer needs, surveying

potential customers' behavior, segmenting the market, targeting, positioning branch;

is responsible for media management, event organization, creating an impressivecompany image in the hearts of customers

- Human Resources Dep’t (HR Dep’t): ensuring that all divisions and

individuals in the company perform the right functions and tasks, achieve efficiency

at work; ensuring the recruitment and construction, development, evaluation of thestaff according to the company's requirements and strategies

- Sales Dep’t: is responsible for making business plans and implementing

plans effectively by project, by week, or month, or special event This is adepartment directly responsible for implementing marketing - sales activities tocustomers and potential customers to achieve sales targets for the company

1.6 General introduction about Administration Department

1.6.1 Duties of Administration Dep’t

When I came to the company, I was assigned to work in Administration Dep’t.Administration Dep’t has following duties:

 Translating documents

 Answering incoming calls; taking messages and re-directing calls as required

 Dealing with email enquiries

 Diary management and arranging appointments, booking meeting rooms andconference facilities

 Data entry (sales figures, property listings etc.)

1.6.2 The performance of Tan Long., JSC in 2016 – 2020

customers

Revenue(million VND)

Profit(million VND)

2019 72 25,032 -76

Table 1.1 Some business results in 2016 – 2020

(Source: Finance Report Finance in 2016-2020 and Accounting Department)

The table shows the business performance of Tan Long., JSC in term ofNumber of customers, Revenue, Profit, during the period from 2016 to 2020 As awhole, there was a lot of changes in these factors due to equitization

To be more specific, the number of customer witnessed an upward trend from

2016 – 2017, slowdown in 2018 (51 customers) and started to rise in 2019 till now.Consequently, it led to the dramatic increase in the Revenue by 30,689 million VNDfrom 25,032 in the period 2019 – 2020 Regarding Profit, in the initial years, thecompany gained very small profits, even suffered a loss of 76 million VND in 2019due to the costs of brand new production line and rebuilt kilns However, thesituation was quickly improved with the strong growth in 2020 with 679 millionVND in profit

Obviously, the above numbers partly indicate the positive development of TanLong., JSC as well as the efficiency in the management, operation and buildingstrategy of Mr Tran The Tung in recent years As can be seen, with the constanteffort of all staff and managers, Tan Long., JSC has become one of the leadingcompanies in the field of producing and suppling materials for constructionprojects

PART 2: INTERNSHIP PROCESS IN TAN LONG MATERIAL AND

CONSTRUCTION JOINT STOCK COMPANY

2.1 Detail information about internship process

Throughout the course of my four-week internship (from 22 December 2020),

I was given the opportunity to do tasks as a member of Administration Department.Since the internship period lasts only four weeks, adjustments must be made veryquickly By the end of 4 weeks I was ready to take over the planning and majority

of the Administration department

During the internship, I work full-time from Monday to Saturday withtimeline:

- Morning: From 8:30 a.m to 11:30 a.m

- Afternoon: From 14:00 p.m to 18:00 p.m

Week 1 From December 22

- Learning company rules, know about departments,functions of each department, business lines, agents

to January 4

- Spending at least twenty hours on multi-levelobservation

- Carrying out all assigned tasks

- Submitting daily working plans to supervisor for

feedback and suggestions during the minimum of 2weeks of full-time working.

Week 3 From January 5 to

Table 2.1 Assigned tasks

2.2 The difficulties and learned lessons

2.2.1 Encountered difficulties in internship

During the beginning of the internship, it was confused with the punctualworking environment, regulations and newly assigned jobs Although knowledge isalmost fully equipped in university, however, when I come to the real work, I stillfeel confused and nervous because I need to get used to a range of new methods that

I have never known before The working environment is not the same as what Ithought before as well what I learned in University At work, a professional factor isneeded for an employee but that was what a graduate like me does not have Forexample, when I received a task, with the senior members they can do it quickly but

I have to spend a lot of time doing it It really took me the first few days to adapt tothis English working environment In the working day, it was so stressed outbecause I have to deal with the daily workload that seems I cannot deal with somedifficulties

Firstly, communication is one of the challenges that hinders my internship