INTERNSHIP REPORT VIETPAN PACIFIC INTERNATIONAL CO LTD

Besides, I would also like to thank the teachers in the Faculty of Business English at the University of Commerce for guidance on the correct orientation of the thesis.VIET PAN PACIFIC I

In the context of integration in Vietnam, the implementation of 10 bilateral and multilateral trade agreements makes many commodities with high turnover and high tax rates cut down according to the roadmap, the above numbers bring greater significance.From 2001 to now, especially after Vietnam's accession to the WTO, the market of Vietnam logistics services has made positive changes with the number

of enterprises operating in the field of fast growing logistics and growth high

Currently, Vietnam's logistics businesses are quite professional and efficient, but

in fact only meet 25% of the market demand and only stop at the level of providing individual services, some of which segment of this important service chain This is because Vietnamese logistics enterprises are mainly small and medium sized enterprises, their size and capacity are limited, but the cooperation and cooperation

to create competitiveness is very weak making the low competitiveness In the current situation, to solve this problem, first of all belong to the logistics business of Vietnam, need to have a logistics perspective from the business itself, the logistics business Vietnam needs to do business The rules of the market must be aligned, cooperative, and mutually beneficial Every business needs to focus on its strengths and will outsource non-core services Linking and coordinating support is essential for Vietnamese businesses

After studying at the commercial college of business English and an extra course on import and export I decided to practice at Pan Pacific Corporation in the export and import business In the first month of the internship, with the help and cooperation of my colleagues, I learned some basic knowledge - the foundation to work properly and accurately Besides, I would also like to thank the teachers in the Faculty of Business English at the University of Commerce for guidance on the correct orientation of the thesis.VIET PAN PACIFIC INTERNATIONAL CO.LTD has been operating in the Vietnamese market for about 15 years with products for the main overseas markets including high quality garments This synthetic report is made on that basis

The report is divided into 3 parts:

- Part 2: Business activities of the company

- Part 3: Achievements and limitations in the business operation of the company Due to internship period only in the early stages (about 1 month), combined with my limited ability, the report is certain to have some mistakes I wish I would receive the teachers' comments

to make the report more complete

LIST OF TABLES, DIAGRAMS, AND FIGURES

1

Figure 1.1.3

Organizational Structure of

a Pan-Pacific Public Limited Liability Company

TABLE OF CONTENTS

INTRODUCTION

PART 1: AN OVERVIEW OF VIETPAN PACIFIC INTERNATIONAL

CO.LTD 1

1.1 Introduction 1

1.1.1 The process of formation and development 1

1.1.2 Mission - Vision - Core Values 2

1.1.3 Organizational structure 3

1.1.4 Types of items, products are provided by the Pan Pacific business 7

1.2 Overview of Research and Development Division of Viet Pan International Co., Ltd 8

1.2.1 Formation and development process 8

PART II INTRODUCTION ABOUT THE INTERNSHIP PROGESS AT THE COMPANY 10

2.1 Tasks to be performed during the internship 10

2.2 Difficulties and lessons learned 11

2.2.1 Difficulties in the work process 11

PART 3: PRACTICALUSE OF ENGLISH AT THE TRAINEESHIP 13

3.1 The reality of using English in VietPan Pacific 13

3.2 Solutions for the shortcomings of using English in VietPan Pacific 14

PART 4: PROPOSED RESEARCH ISSUES 15

PART 1: AN OVERVIEW OF VIETPAN PACIFIC INTERNATIONAL

CO.LTD 1.1 Introduction

Company name (in Vietnamese: CÔNG TY TNHH MỘT THÀNH VIÊN

QUỐC TẾ VIỆT PAN PACIFIC)

English commercial name: VIETPAN PACIFIC INTERNATIONAL CO.LTD

Address: 572 Xuong Giang – Bac Giang City – Bac Giang Province - Vietnam Telephone: 02043522207 Fax: 04 6285 8446

Email:Panpacificvn.com

1.1.1 The process of formation and development

VIET PAN PACIFIC INTERNATIONAL CO.LTD, which is located in Bac Giang is one of the biggest branches that have more than 3000 employers since

2002 With a stable operation in the field of garment with potential strength along with the growing demand of consumers Pan Pacific has made remarkable progress, has been affirming it’s brand in the Vietnam market as well as many other countries such as China, Korea, Taiwan, Singapore, Australia and the US So we can see the quality of the brand from the garments of this company has met the tastes of consumers and target market is also very wide in the world

After gaining high position in the quality of garments from customers from high standard countries, Pan Pacific's ambition to bring the brand name to the garment industry is increasingly popular throughout the world The company has focused on manufacturing spearhead products that the production of foot socks for all ages, diverse designs The result of this breakthrough has brought the company a remarkable source of revenue after 3 years of establishment up to now, especially in 2015

In addition to maintaining the production of garments and large projects to study consumer tastes about footwear The company has a new breakthrough in

2015 that is supplying the garment equipments to other garment enterprises Although this is not a big business and size business, however, in this business

venture, the sale of high-value apparel has brought in revenue for the company (about 29% of total sales in 2016 and 34% in 2017)

1.1.2 Mission - Vision - Core Values

Mission :

Create the different, unique, comfortable products for customers when using the products of the brand From product quality to price standards and after-sales service competition compared to other businesses

Vision:

Become an indispensable brand for every family in Southeast Asia area Expand the market share of target customers by conquering difficult clients such as USA, Australia, UK Expand the business to the real estate in 2018

Core values:

The key element supports the vision, shaping the culture and reflecting the values of the business They are the essence of corporate identity, including principles, beliefs, and philosophical values Many businesses focus on technical capability but often forget that the underlying capabilities that make a business run smoothly are core values Establishing strong core values will create benefits both inside and outside the enterprise

- Responsibility: Always keep the trust of customers that is the responsibility of

every business when bringing any garments to consumers Customers are the source

to life of the business, so if the enterprise wants to keep up and develop business that you always work with great enthusiasm to meet the expectations of customers

- Creativity: With the increasing demand from customers in the garment sector,

not only reach their demand of quality and design, but also requires on preferential price With the corporate culture “We work and shine together” so that employees can maximize the strength of themselves and organizations in the most positive and effective way

- Commitment: We are always looking forward to every expectation from our

customers, standing in their position when using this product To bring products to the market, items of the company have been undergone many stages of inspection, supervision, handling and withdrawal of experience in cases of defective goods,

goods not up to quality standards It even recalls and destroys the bad quality ones when it comes to the market

- Community: At Pan Pacific, businesses not only have an insight into the

customer's quality and cost but many activities to gratify customers, employers -workers in the enterprise in order to associate individuals in the organization into a collective block that create collective strength In addition, with the efforts of enterprises in the past years have left a good impression in the hearts of many charitable organizations in some Northern provinces, especially Bac Giang province with charity programs In the past, the company called a strike of over 3,000 employees in the company that donated more than 4 billion VND for Central provinces with heavy losses after floods and natural calamities

- Collaboration: One of the core values that are indispensable, what makes the

business successful is cooperation Bilateral cooperation, comprehensive value for both business and business partners Multilateral cooperation such as from management to individuals in this organization The benefits of cooperation within and beyond the organization have been demonstrated for more than 15 years and are maintained and developed in subsequent business strategies.’

With these five core values, the enterprise has created the right direction suitable for business projects, corporate vision as well as the cultural values of modern, civilized and effective organizations During the past 15 years, with the pace of domestic and foreign development, enterprises have changed their vision and business direction many times, and these core values are maintained effectively

1.1.3 Organizational structure

Table 1.1.3 Organizational Structure of a Pan-Pacific Public Limited Liability

Company

The roles and functions of each department in the company:

- Board of Directors:

Enforcing the rights and duties in accordance with the provisions of the

2005 Enterprise Law and related laws

Be responsible for business activities as well as business orientation in

accordance with the objectives set

- Administrative office and Receptionist Department:

Manage records, papers

Receive official dispatches, documents and papers and be dealt with

expeditiously Data must be stored, documented by the company

Receive and handle cases reporting on employee status: sickness,

maternity, pregnancy

Follow rules, corporate culture

Establish and monitor remuneration policies to ensure employee benefits

Printing necessary documents and upon request of the departments

- Sales Department:

Conspiracy to develop sales policies, including policies on prices,

promotions, discounts and promotion programs, to reach customers for submission

to the General Director for approval

Board of directors

Administ

rative

offices

Receptio

nist

Business Department department Accounting

and Finance

Production room

Design and develop Product department

Technical - security department

Proposing policies for customers, groups of customers, submitting to the General Director and following the approved policies

Set goals and plans for sale to submit to the General Director for approval periodically and organize the sale of products and services within the function to achieve the approved objectives To comply with the Company's regulations in proposing policies for customers when providing products and services within their functions and duties

Search and develop new customers in the target group of the company

To manage, inspect, guide and implement the accounting and statistical regimes;

To manage finance and assets under the Ordinance of the State, the Statute and financial regulations of the Company;

Meeting the financial needs of all production and business activities of the Company as planned; Preserve and develop the capital of the Company and its shareholders

Organizing cost accounting and accounting, accurately and fully reflecting the data, the situation of rotation of capital in the production and business of the company

Examine and provide professional guidance for the accounting units at the dependent units, examine the payment and settlement of projects, products, economic contracts, payment of debts of the company

Analysis of the economic efficiency of the projects, works and products of the company

Balance the financial plan of the Company, regulate the types of capital in the Company, relations with the Corporation, banks and finance, as well as shareholders are legal entities to create capital to serve timely Business when needed

To seek customers to invest, contribute capital to joint ventures and link them according to the plan and development strategy of the company

Seek, maintain and develop relationships with customers Caring for customers according to the company policy

Collect and manage customer information and customer records in accordance with regulations Focal point for the income, management of customer information to serve the assessment of customer ratings, appraisal and re-evaluation

of customer records

- Accounting - Finance Section:

To manage, inspect, guide and implement the accounting and statistical regimes; To manage finance and assets under the Ordinance of the State, the Statute and financial regulations of the Company;

Meeting the financial needs of all production and business activities of the Company as planned; Preserve and develop the capital of the Company and its shareholders

Organizing cost accounting and accounting, accurately and fully reflecting the data, the situation of rotation of capital in the production and business of the company

Examine and provide professional guidance for the accounting units at the dependent units, examine the payment and settlement of projects, products, economic contracts, payment of debts of the company

Analysis of the economic efficiency of the projects, works and products of the company

Balance the financial plan of the Company, regulate the types of capital in the Company, relations with the Corporation, banks and finance, as well as shareholders are legal entities to create capital to serve timely Business when needed

- Production room:

Advising the Board of Directors on the planning of production organization and allocation of human resources to ensure the company's target plan month / quarter / year

Exploit and operate effectively the technology chain of the company towards the quality of products to meet customer requirements and save raw materials

Advise the Board on the selection of products for production and the method of producing each item

Build up the production schedule and plan

Set up improvements in the production process

Planning the equipment, the layout of the workshop

- Design Department - Product Development:

Develop the design in accordance with the standards

Develop the design and development process

Organize product development activities (including concept development, implementation planning, modeling, design and testing) for mechanical and automation products;

Carry out planning consultancy tasks to improve the efficiency of scientific and technological activities, technical services, cooperation and association

Organize and conduct customer's tastes on products manufactured and orienting future projects

Participate in the training activities of the Center and the Institute

- Technical - Security Division:

To manage, carry out and inspect the technical and construction work to ensure the progress, safety, quality, volume and economic efficiency of the whole Company;

Manage the use, repair, procurement of equipment and machinery for production and business activities throughout the company

Coordinate with the Sales Department, Project Development Department

to prepare bids for works of the Company participating in the bidding