Organizational behavior core concepts by kinicki chapter5

McGraw-Hill/Irwin Organizational Behavior, Core Concepts... Learning Objectives • Explain how goals contribute to performance management • Describe how feedback can provide information f

Motivation in Practice: How

to Bring Out the Best in

People

Copyright © 2008 by the McGraw-Hill Companies, Inc All rights reserved.

McGraw-Hill/Irwin

Organizational Behavior, Core Concepts

Learning Objectives

• Explain how goals contribute to performance management

• Describe how feedback can provide

information for improved performance

• Define types of rewards, and summarize their relationship to performance

• Describe how the effects and consequences of behaviors can influence future behaviors

Improving Individual Job Performance:

A Continuous Process

Situational Factors

Performance Improvement Cycle

Desired Outcomes

Figure 5-1

Types of Goals

• Performance outcome goal

– what an individual is trying to accomplish

• Learning goal

– defines the particular skills, knowledge, and abilities the employee will acquire

Goal Setting Process

Step 1: Set goals

Step 2: Promote goal commitment Step 3: Provide support

and feedback

Characteristics of the recipient

• Employees with low self-esteem and low self-efficacy tend not to actively seek

feedback

• Employees who are high in the need for achievement respond more favorably to feedback

A General Model of Organizational Reward Systems

Figure 5-2

Building Blocks of Intrinsic Motivation

1 Leading for meaningfulness

2 Leading for choice

3 Leading for competence

4 Leading for progress

Organizational Reward Systems

• Pay for Performance

– monetary incentives tied to one’s results or accomplishments

– Also known as incentive pay or variable pay

or both

Contingent Consequences in

Operant Conditioning

Figure 5-3

Schedules of Reinforcement