Human resource management 8e by gomez mejia 2016 chapter 04

Develop familiarity with major challenges in managing employee diversity 3.. Become aware of major elements of diversity in organizations... Learn how to improve the management of div

Chapter 4

Managing Diversity

Chapter Challenges

1 Understand the meaning of diversity

2 Develop familiarity with major challenges

in managing employee diversity

3 Become aware of major elements of

diversity in organizations

Chapter Challenges

4 Learn how to improve the management of

diversity in organizations

5 Learn how to avoid potential pitfalls in

diversity management programs

What Is Diversity?

• Diversity

o Characteristics a person has little or

no control over

o Characteristics that people can

adopt, drop, or modify

• Stereotyping

• Why manage diversity?

Management of Diversity

Affirmative Action vs Managing Diversity

Demographic Trends

Inclusiveness

Demographic Trends

U.S Population

• 46.6% growth rate in age 55 or older

• 72% white Americans

o Estimated to be 50% of total U.S population in 2030

• 47% Women

• 16% Hispanics

• 13% African Americans

• 5.6% Asian Americans

• 2% other minority groups

• In top 20 metropolitan markets minorities make

up a majority of the population

Diversity Trends

• Interracial marriages

• Over the next decade, 75% of jobs

will be filled by women and

minorities

Diversity as an Asset

Greater Creativity

Better Problem Solving

Greater System

Flexibility

Greater System

Flexibility

Better Information

Management of

Diversity

Leads to better marketing

strategies for a multicultural,

multiethnic population

Challenges in Managing

Diversity

Diversity vs Inclusiveness

Individual vs Group

Fairness

Individual vs Group

Fairness

Resistance to Change

Challenges in Managing

Diversity

Group Cohesiveness &

Interpersonal Conflict

Group Cohesiveness &

Interpersonal Conflict

Segmented Communication Networks

Segmented Communication Networks

Resentment

Challenges in Managing

Diversity

Retention

Competition for Opportunities

Competition for Opportunities

Diversity in Organizations

• African Americans

• Asian Americans

• People with Disabilities

• The Foreign Born

• Homosexuals

• Latinos

• Older Workers

• Religious Minorities

Factors Affecting Women’s

Earnings and Mobility

• Biological constraints and social roles

• Male-dominated corporate culture

• Exclusionary networks

• Sexual harassment

Improving Management of

Diversity

• Creating an Inclusive Organizational Culture

• Top Management Commitment to Valuing

Diversity

• Appraising and Rewarding Manager

• Diversity Training Programs

Improving Management of

Diversity

• Senior Mentoring Programs

• Apprenticeships

• Communication Standards

• Diversity Audits

• Management Responsibility and

Accountability

Some Warnings

• Avoiding the Appearance of “White Male Bashing”

• Avoiding the Promotion of

Stereotypes

Summary and Conclusions

• What Is Diversity?

• Challenges in Managing Employee

Diversity

• Diversity in Organizations

• Improving the Management of

Diversity

• Some Warnings

Pearson Education, Inc.

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