Human resource management 8e by gomez mejia 2016 chapter 14

Chapter 14 Respecting Employee Rights and Managing Discipline 14-1Copyright © 2016 Pearson Education, Inc... Become aware of preventing the need to discipline with human resource mana

Chapter

14

Respecting Employee Rights

and Managing Discipline

14-1Copyright © 2016 Pearson Education, Inc

Chapter Challenges

1 Understand employee rights

2 Understand management rights

3 Become aware of employee rights

challenges: a balancing act

Chapter Challenges

4 Learn practices for administering

and managing discipline

5 Develop competence for managing

difficult employees

6 Become aware of preventing the

need to discipline with human

resource management

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The Managerial

Perspective

• Developing and enforcing policies

that inform employees

• Making managers aware of

employees’ rights and managers’

obligations

• Acting as an employee advocate

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Categories of Employee

Rights

oGood Faith and Fair Dealing

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Office romance restrictions

Effective Whistle-Blowing

Policy

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Five Steps for Effective

Discipline Sessions

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1 Determine if discipline is necessary

2 Outline clear goals

3 Ensure two-way communication

4 Establish a follow-up plan

5 End on a positive note

Categories of Employee Misconduct

Disciplining Employees

• Positive discipline

• Employee plays an active role

• Emphasis on change, not

punishment

• Management as counselor

• Management training

• Positive effects on bottom line

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Administering and Managing Discipline

Basic Standards of Discipline

oCommunication of rules and

performance criteria

oDocumentation of facts

oConsistent response to rule

violations

Just Cause Standard of

Discipline

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Notification Reasonable Rule Investigation Fair Investigation Proof of Guilt Absence of Discrimination

Reasonable Penalty

Mistakes to Avoid

Administering Discipline:

• Losing your temper

• Avoiding disciplinary action entirely

• Playing therapist

• Making excuses for an employee

• Using a non-progressive approach

• Illegal Drug Use and Abuse

• Preventing the Need for Discipline with

HRM

Summary and Conclusions

• Administering and Managing Discipline

• Managing Difficult Employees

• Preventing the Need to Discipline with

Pearson Education, Inc.

Copyright

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