Describe labor relations and the legal environment 3.. Understand labor relations in the United States 4.. Become aware of labor relations in other countries Copyright © 2016 Pearson Edu
Trang 1Chapter 15
Working with Organized Labor
Trang 2Chapter Challenges
1. Understand why employees join unions
2. Describe labor relations and the legal environment
3. Understand labor relations in the United States
4. Become aware of labor relations in other countries
Copyright © 2016 Pearson Education, Inc
15-2
Trang 3Chapter Challenges
5. Gain familiarity with labor relations strategy
6. Learn practices for managing the labor relations process
7. Recognize the impact of unions on human resource management
Trang 4The Managerial Perspective
In a unionized environment:
• Relationship between managers and employees changes
• Strikes and collective action are possible
• Increases the need for HR presence
Copyright © 2016 Pearson Education, Inc 15-4
Trang 5Why Do Employees Join Unions?
• When they are dissatisfied with certain aspects of their job
• When they feel that they lack influence with management to make the
needed changes
• When they believe that their pay and benefits are non-competitive
• When they see unionization as a solution to their problems
Trang 6Copyright © 2016 Pearson Education, Inc 15-6
• Unions defined
• The Origins of U.S Labor Unions
• The Role of the Manager in Labor Relations
• Labor Relations Specialist
Unions
Trang 7The Legal Environment
Wagner Act, 1935
Taft-Hartley Act, 1947
Landrum-Griffin Act, 1959
Trang 8The Wagner Act, 1935
• National Labor Relations Board (NLRB)
o To administer certification election
o To prevent and remedy unlawful acts
• Issues Cease and Desist Order
• Identified Five Illegal Practices
1. Interfering with, restraining, or coercing employees
2. Dominating or interfering with formation
3. Discriminating against an employee
4. Discharging an employee
5. Refusing to bargain collectively
Copyright © 2016 Pearson Education, Inc 15-8
Trang 9The Taft-Hartley Act, 1947
Remedies for six unfair union practices:
1. Restraining or coercing employees
2. Causing or attempting to cause an employer to discriminate
3. Refusing to bargain in good faith
4. Asking or requiring members to boycott products
5. Charging employees excessive union dues
6. Causing an employer to pay for services not performed
Trang 10The Landrum-Griffin Act, 1959
Key provisions for unions:
1. Must have a bill of rights
2. Must adopt a constitution
3. Must report financial activities
4. Union elections are regulated by the government
5. Union leaders have a fiduciary responsibility
Copyright © 2016 Pearson Education, Inc 15-10
Trang 11Labor Relations in the
United States
Key Factors
1. Business Unionism
2. Unions Structured by Type of Job
3. Focus on Collective Bargaining
4. Labor Contracts
5. The Adversarial Nature
6. The Growth of Unions
Trang 12Union Membership in the
United States
Copyright © 2016 Pearson Education, Inc 15-12
Trang 13Labor Relations in Other Countries
• France: more politically involved; less concerned with economic issues
• China: unions are low in both economic and political involvement
• Sweden: involves national wage setting
• Great Britain: involves union affiliation with the Labour Party
• Germany: involves union representation on the company’s board of
directors
• Japan: involves enterprise unions that cooperate with management
Trang 14Labor Relations Strategy
Copyright © 2016 Pearson Education, Inc 15-14
• Union Acceptance Strategy
• Union Avoidance Strategy
o Union Substitution
oUnion Suppression
Trang 15Labor Relations Process
Union Organizing
• Union solicitation
• Pre-election conduct
• Certification election
Trang 17Bargaining Etiquette
• Show courtesy to the other bargaining team
• Set the tone by being friendly to the other team
• Maintain team solidarity
• Establish ground rules
• Keep negative emotions under control
Trang 18Guidelines for Integrative Bargaining
Copyright © 2016 Pearson Education, Inc 15-18
Attempt to understand the needs and objectives
Create a free flow of information
Emphasize the commonalities
Search for solutions
Develop flexible responses
Trang 19Mandatory Bargaining Topics
Trang 22A Union Grievance Procedure
Copyright © 2016 Pearson Education, Inc 15-22
Trang 23The Impact of Unions on HR
StaffingEmployee Development
CompensationEmployee Relations
Trang 24Summary and Conclusions
• Why Do Employee Join Unions?
• Labor Relations and the Legal Environment
• Labor Relations in the United States
• Labor Relations in Other Countries
• Labor Relations Strategy
• Managing the Labor Relations Process
• The Impact of Unions on Human Resource Management
Copyright © 2016 Pearson Education, Inc 15-24
Trang 25Pearson Education, Inc.