english 11 unit 9 speaking

morning 03/12/2014 Lesson: UNIT 9: THE POST OFFICE SPEAKING AIMS: This lesson aims to help students to:  Language learn some vocabulary items concerning the post office, as well as so

HCMC University of Education

Department of English

Assoc Prof Dr Tung Thanh Nguyen

LESSON PLAN

Student Teacher’s name: THÀNH NỮ NHƯ HOÀI

Students’ level and characteristics: Grade 11, Intermediate level (the majority of students are shy and

passive, some are smart and active)

Teaching time: Period 4 Wed morning 03/12/2014

Lesson:

UNIT 9: THE POST OFFICE

SPEAKING AIMS: This lesson aims to help students to:

 (Language) learn some vocabulary items concerning the post office, as well as some

structures to make requests

 (Skill) improve their skill of speaking for making requests.

OBJECTIVES: by the end of the lesson, students should be able to:

 Use appropriate language to make requests in formal business situation

RECENT WORK:

 Students have finished part A: Reading – Unit 9: THE POST OFFICE

APPROACH AND TEACHING AIDS

 Communicative Approach

 White board, textbook, handout (including all task and homework)

TEACHING PROCEDURE:

A Classroom procedure (2’)

1 Greeting

2 Checking attendance

B Review of the previous lesson (8’)

C New lesson (35’)

Pre – speaking

1 Warmer (2’)

Show a picture of post office

and ask students some

questions:

1 Have you ever gone to the

Post office?

2 What the services of the

post office do you usually

use?

Introduce the topic: Today, we

are going to talk about the

services of the post office and

learn how to make requests

2 Pre-speaking task (5’)

- Divide class into 5 groups

- Give each group a

worksheet with the dialogue

written on it put in jumbled

order Then, ask students to

rearrange the sentences to

have a correct dialogue

- Show a board with the

complete dialogue

- Ask students to mark other

groups’ answer

3 Presenting vocabulary (4’)

DOCUMENT

- Show a picture of the

document

- Show the word and meaning

FAX

- Show a picture of the fax

machine

- Show the word and meaning

Listen and answer teacher’s questions

- Listen to teacher’s instruction

- Work in groups

- Mark friends’

answer

Receive handout

Appendix 1

Worksheet Answer:

5 – 4 – 8 – 1 – 7 – 2 – 10 – 3 – 6 - 9

Dialogue:

A: Excuse me!

B: Yes? What can I do for you, sir? A: Could you help me to send this document to my office by fax? B: Certainly What’s the fax number, please?

A: It’s 04.7223898

B: OK I’m sending it now

A: Thank you Oh How much is that? B: It’s five thousand dongs You can see the rates on the table

A: Yeah I see Here you are Thank you

B: You’re welcome

APPENDIX 2

document /'dⱭ:kjumәnt/ (n) an officialnt/ (n) an official paper or book that gives information about something

APPENDIX 3

fax /fӕks/ (n) a machine that sends and

receives documents in an electronic form along telephone wires and then prints them

- Show a picture of the fax

rate

- Show the word and meaning

Ask students to listen and

repeat chorally and

individually all the new

vocabulary shown on the

board

4 Task 1: work in pair (5’)

Act out the dialogue and then

answer the question: What

service is the customer using

in the dialogue?

- Read the dialogue

- Practice with a student

- Ask students to practice the

dialogue

- Ask students to answer the

question

5 Presenting structures: (5’)

making requests

- Before making requests

people tend to say

something, for example in

the dialogue the customer

says “Excuse me” to get

attention Other things they

may say are greetings, for

example “Hello”, “Good

morning/ afternoon”… or

checking if the other person

is ready to listen, example

“You’ve got some

minutes?”

- Request: Could you help me

to send this document to my

office by fax?

- Response: Certainly What’s

the fax number?

- Give students some other

structures to express

requests

I While – speaking (10’)

Work in pairs Make a

conversation from the

Listen and repeat chorally and individually

- Practice the dialogue

- Answer the question

- Receive handout

APPENDIX 4

rate /reɪt/ (n) a fixed amount of money

that is charged or paid for something

Answer: The customer is using the fax

service

Structures:

Can you/I… please?

I would/ I’d like to… please

Could you/ I… please?

Would you please…?

Would you mind (V-ing)…?

Could you help me (to inf)….?

suggestion below The

conversation takes place at the

post office between a clerk (A)

and a customer (B) who wants

to have a telephone line

installed at home

A: Greet customer and ask if he/

she can help

B: Say that you want to have a

telephone line installed at

home

A: Ask where customer lives

B: Give your address and ask

when the installation will take

place

A: Say that the installation will

take place one week after

registration

B: Ask if A can come on Friday

A: Agree and ask if B has a

telephone

B: Say that you already have a

telephone and ask about the

installation fee and monthly

fee

A: Tell B about the fees and ask B

to fill in a form

- Before we practice, there are

some words you might not

know

+ This is a verb to describe:

to fix equipment or furniture

into position so that can be

used This progress can be

called?

And the act of fixing

equipment or furniture into

position so that can be used?

+ When you record you

name on an official list, we

call…?

And the noun of register is?

Practice speaking

Answer:

+ Install

+ Installation + Register Registration

Sample dialogue:

A: Good morning Miss May I help you?

B: Yes I would like to have a telephone line installed at home please

A: Certainly, Miss Where do you live? B: 40 Tran Phu Street When can you send people over?

A: Firstly, you will need to register, Miss It will take a week to process before we can send someone over

So today is Wednesday, hopefully, the installation can be done by Wednesday next week Would you like to register now?

B: Oh, of course But I will be out of town until Thursday So can you send someone on Friday?

A: Certainly, Miss

B: What is the installation fee and monthly fee?

A: The installation is free of charge and then you pay 30000 dongs a month, plus 1500 dongs per minute for the calls you make And I have the registration form here if you could fill it out and return it to me please?

Install /ɪn'stɔ:l/ (v)

Installation /ɪnstәnt/ (n) an official'leɪʃn/ (n) Register /'redʒɪstәnt/ (n) an official(r)/ (v) Registration /redʒɪ'streɪʃn/ (n)

II Post-speaking (4’)

- Give feedback and

correction

- Ask students to do task 3 in

textbook at home

- Listen to teacher feedback and correction