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All statements other than statements of historical fact could be deemed looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or o

Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc could differ materially from the results expressed

or implied by the looking statements we make All statements other than statements of historical fact could be deemed looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned,

forward-or upgraded services forward-or technology developments and customer contracts forward-or use of our services

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers Further information on potential factors that could affect the financial results of salesforce.com, inc is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all Customers who purchase our services should make the purchase decisions based upon features that are currently available Salesforce.com, inc assumes no obligation and does not intend to update these forward-looking statements

Safe Harbor

Salesforce 


Admin Keynote

Gary Luton


Senior Vice President,

APAC Customer Success Group

Admins are the

of Salesforce

We’re On a Journey Together

We Are Dedicated to YOU

Megan Petersen

Principal Success Manager

This is the Year of the Salesforce Admin!

Year of the Admin Video

We are So Inspired By YOU

Technology Leaders Must Know


More Than Technology

Managers that can successfully straddle both business and technology are thriving.

Today’s CIO is as much a business leader as a technological guru…CIOs

need to be able to translate the capabilities of complex technology to users.

Successful CIOs will focus largely on the BT agenda — investments in technology that win, serve, and retain customers

Technology Leaders Have a Unique Skillset

Leaders must know the technology, the business, and operations

Technology Business Operations

You are All Technology Leaders

Salesforce Admins know technology, business, and operations

Business

Operations Technology

Trevor McDougall

CIO, Open Colleges

Know the Technology

Guide Your Business

Practice Operational Excellence

Lead Your Company to

the Future with Lightning

Know the Technology

Guide Your Business

Practice Operational

Lead Your Company to


the Future with Lightning

Andy Bennett

Lead Solution Engineer

Evolution of Salesforce Video

Meet the New

Salesforce

Customizable


Built for you, 100% customizable

on the Salesforce Platform

Everywhere


New seamless desktop and 


mobile experience

Smart


Sales intelligence built-in

Introducing Lightning Experience:


Salesforce, Reimagined

NEW

Demo

What’s Available in Lightning Experience

This is the beginning of a multi-release journey

Workflow Rules Chatter

Cases Custom Objects Visualforce

App Builder Customization Person Accounts

Account Teams Opportunity Teams Campaigns

Product Selector Advanced Charts And More!

Know the Technology

Guide Your Business

Practice Operational

Lead Your Company to 


the Future with Lightning

Gillian Madill

Admin Relations

The Road to Lightning Experience

It’s more than just flipping a switch, yelling surprise, and throwing confetti!

Guide Your Business on the Journey

2 Get Hands On 3 Engage

1 Learn

Start Learning with Trailhead

New Trails and Badges Specifically For Admins

Admin Trail

Beginner

Platform Basics Data Modeling Data Management Salesforce1 Mobile Chatter Basics

Reports and Dashboards

UI Customization

CRM Basics Accounts and Contacts Leads and Opportunities Events

Admin Trail

CRM

Data Security Formulas and Validations Process Automation

Change Management Lightning App Builder Event Monitoring

Admin Trail

Intermediate

Lightning Trails & Badges For Admins and Users NEW

Admin Trail

Migrating to Lightning Experience

Lightning Experience Basics Lightning Experience Features App Customization Lite

Lightning Experience Rollout

Admin Trail

Starting with Lightning Experience

Salesforce Basics App Customization Lightning Experience Rollout

Sales Rep Trail

Using Lightning Experience

Salesforce User Basics Salesforce User Tour

I

Connected to Admin Playground

The safe and easy way to get hands on with the latest features

AppExchange For Components

Pre-built components to assemble apps and pages

Build Apps Easily


With pre-built Components from Salesforce partners that work for any device

!

Get Started Fast


Kick start building with an out-of-the-box Component set from Salesforce

Extend and Innovate


Use Components from AppExchange with

your own custom-built Components

Lightning Design

System

Design Beautiful Apps 


Salesforce style guides and modern enterprise UX best practices built-in

Deliver Apps Fast


An open source framework and

reusable code base to build apps


in record time 


Build pixel-perfect apps

Engage with Your Users

Gather User Feedback

Use Chatter Groups to house key information


Quick Actions let users give feedback from anywhere

Administer from Anywhere

Use SalesforceA to administer on the go


Take notes and post tips from Salesforce1

SABWA

Salesforce Administration by Walking Around


Watch how they use Salesforce

The Road to Lightning Experience

Learn with 
 Trailhead Modules

Winter 16 
 Release Notes Your Org Migrate

Experiment in 
 Admin Playground

Lightning Launch

Explore Lightning 
 Components

Lightning 
 Design System

Winter ’16 
 Pre-Release

Rollout

LEARN

Test 
 Use Cases

Prepare 
 Users

Christine Crespo

Salesforce Administrator

Know the Technology

Guide Your Business

Practice Operational Excellence

Lead Your Company to 


the Future with Lightning

Andy Bennett

Lead Solution Engineer

The Admin’s Role is in the Center of it All

Sales Ops

Execs

Sales

Marketing

Customer Support

Customers

Developers

Partners

Practice Operational Excellence

Demo

Know The 
 Technology Guide Your 
 Business Practice Operational Excellence

You are the Ambassador to the Future

Use these skills to bring your company to the future!

thank y u