Sometimes, companies may push information and promotional material directly to end users through email or fliers to generate demand What is Push?. Sometimes, companies may push informati
Trang 1PUSH and PULL
© SOFT Student Handouts,
By, Sunil Talekar, Faculty, SOFT-Pune
Trang 2A company could create an email database of potential customers and send them product announcements and
promotions directly
What is Push?
In push marketing, a company tries to push its products through the distribution channel It advertises to intermediaries, such
as wholesalers and retailers, who then try to generate demand from end users Sometimes, companies may push information and promotional material directly to end users through email or fliers to generate demand
What is Push?
In push marketing, a company tries to push its products through the distribution channel It advertises to intermediaries, such
as wholesalers and retailers, who then try to generate demand from end users Sometimes, companies may push information and promotional material directly to end users through email or fliers to generate demand
Supermarkets often employ push promotional tactics by giving away samples of new products.
Trang 3d Online banner ads, and radio and TV ads are other forms of pull marketing.
What is Pull?
In pull marketing, the company tries to draw in customers through different kinds of advertising, such as TV ads, online banner ads and social media Some companies use both push and pull marketing to generate demand
Trang 4Push Basics
Push marketing is so-named because suppliers effectively try to push their products through the distribution channel by
inducing their buyers to purchase them for resale Trade buyers generally want to buy at a low price, add a markup and resell to their buyers to earn a profit When a manufacturer offers a wholesaler a sales promotion or a volume discount, it enables the wholesaler to earn a higher profit margin if it can resell effectively to retailers Wholesalers can then offer similar inducements
to retailers to give them profit advantages
Push Basics
Push marketing is so-named because suppliers effectively try to push their products through the distribution channel by
inducing their buyers to purchase them for resale Trade buyers generally want to buy at a low price, add a markup and resell to their buyers to earn a profit When a manufacturer offers a wholesaler a sales promotion or a volume discount, it enables the wholesaler to earn a higher profit margin if it can resell effectively to retailers Wholesalers can then offer similar inducements
to retailers to give them profit advantages
Pull Basics
Pull marketing is so-named because marketers try to stimulate demand at the end customer level by promoting the benefits or value of products to consumers This includes brand building advertising as well as consumer sales promotions that given
consumers a better price for the same benefits The premise is that if end customers demand products in the marketing place, all businesses in the distribution channel benefit because of strong demand and likely higher price points
Trang 5Push and pull marketing both rely on conveying benefits to customers.
Using Push and Pull
A company may use both push and pull marketing to drive sales growth
1. A major commercial insurance company, uses push marketing to create awareness
in a new or existing product, and then targets banner ads to pull in customers when they search online for more information on the product 2.
2. A pizza restaurant may use newspaper ads to pull in customers and fliers to push information about its menus directly into customer mailboxes.
Using Push and Pull
A company may use both push and pull marketing to drive sales growth
1. A major commercial insurance company, uses push marketing to create awareness
in a new or existing product, and then targets banner ads to pull in customers when they search online for more information on the product 2.
2. A pizza restaurant may use newspaper ads to pull in customers and fliers to push information about its menus directly into customer mailboxes.
Trang 6What is pull marketing?
Pull marketing is where you develop advertising and promotional strategies that are meant to entice the prospect to buy your product or service Some classic examples are "half off!" or "bring in this coupon to save 25%" or "buy one get one free", etc With pull marketing, you are trying to create a sense of increased, time limited value so that the customer will come into your store to buy
What is push marketing?
Push marketing is where you develop advertising and promotional strategies geared toward your marketing and distribution channels to entice them in promoting your product As consumers, you rarely see this type of marketing when it is directed to the distributors It might include wholesale discounts, kickbacks, bonuses, and other types of support It's all designed to have the retailer promote your product to the end users over a different product
When companies encourage happy customers to spread the word to their friends and families, that's a type of push marketing Or, when companies make ads that are controversial, cheeky, or downright shocking, they create a little buzz - that's another type of push
marketing
Trang 7Advertising as Both Push and Pull
Retailers and manufacturers sometimes cooperate in joint advertising campaigns, utilizing both push and pull strategies A manufacturer may push a new product, for example, along with a retailer by both agreeing to pay for TV and print ads promoting the new product as
Advertising can be viewed as both a push and a pull retailer strategy Ads attempt to pull the customer into the store, ideally asking by name for the very products that appeared on TV or in newspaper ads
But the technique also pushes a manufacturer's products directly to consumers In addition, TV commercials that create buzz - annual Super Bowl ads are a good example - often provide good word-of-mouth push advertising while simultaneously creating a pull-advertising effect on recipients of such second-hand renditions Retailers utilizing a push-pull strategy must divide their efforts and money between promotions and end-user advertising, according to "Marketing Help!"
"available at Retailer X now."
Trang 8Difference Between Promotional Push Strategies & Promotional Pull Strategies?
Push versus pull are two prominent marketing strategies used by companies to market their products
Pull marketing means marketing to end customers to create demand, while push marketing means enticing trade buyers to purchase and carry your product by offering promotions and price inducements that give them better profit potential
Distribution Process
To understand the implications of push and pull marketing you need familiarity with the distribution or trade channel This is the systematic process products typically go through as they flow from initial product and development at the manufacturing level to final purchase at the consumer level Along the way, distributors traditionally buy products from manufacturers and resell them to retailers Retailers then hold products in inventory and offer them for sale to the end customer.
Trang 91 A pull strategy has the communication directed at the end users — primarily consumers
2 a pull strategy directs promotion at the end consumer
3 most consumer products would rely more heavily on a pull strategy where promotion is directed at the consumer to stimulate demand
1 A pull strategy has the communication directed at the end users — primarily consumers
2 a pull strategy directs promotion at the end consumer
3 most consumer products would rely more heavily on a pull strategy where promotion is directed at the consumer to stimulate demand
1 A push strategy is directing the
communication primarily at the middlemen that
are the next link forward in the producer’s
distribution channel
2 a push strategy directs communication efforts
at channel members
3 many products, such as business products, are
promoted with a push strategy, involving
personal selling and use of trade promotions
1 A push strategy is directing the
communication primarily at the middlemen that
are the next link forward in the producer’s
distribution channel
2 a push strategy directs communication efforts
at channel members
3 many products, such as business products, are
promoted with a push strategy, involving
personal selling and use of trade promotions
PUSH STRATEGY PULL STRATEGY PULL STRATEGY
Trang 10Push and Pull Manufacturing
Push type" means make to Stock in which the production is not based on actual demand "Pull type" means make
to Order in which the production is based on actual demand In supply chain management, it is important to carry out processes halfway between push type and pull type or by a combination of push type and pull type.
Push and Pull Manufacturing
Push type" means make to Stock in which the production is not based on actual demand "Pull type" means make
to Order in which the production is based on actual demand In supply chain management, it is important to carry out processes halfway between push type and pull type or by a combination of push type and pull type.
Push manufacturing
Pull manufacturing
Trang 11Pull type production or Make to order
Trang 12From the viewpoint of supply chain management, it has been proven that those who can satisfy due dates promised with customers and can shorten lead times will have
an competitive advantage Even if the production quantity increases, if push-type products that are manufactured by MTS can be manufactured by pull-type production such as MTO and ATO models using SCM software or information technology, then there will be greater business opportunities
ATO (Assemble to Order) of computers by Dell Inc and production of sports bicycle by National Bicycle Industrial Co., Ltd are examples of creating a new business model by matching the diversification of products with ATO, BTO, ETO, and with new-style marketing
National Bicycle Industrial Co., Ltd says
"We can deliver a custom-made bicycle to you within two weeks."
Solectron Corporation says
"We can assemble the computer you requested and deliver it within a week."
These are examples of business models in which new supply chain models are created as marketing models
Pull type production or Make to order
Pull-type production, such as MTO, BTO, ATO, and ETO, is a business model of the assembly industry in which the quantity to produce per product specification is one or only a few
For example, construction, plant construction, aircraft, vessels, bridges, and so on
Trang 13Make to Stock: In MTS (Make to Stock); products are manufactured based on demand forecasts Since accuracy of the forecasts will prevent excess inventory and opportunity loss due to stock out, the issue here is how to forecast demands accurately
MTS (Make to Stock) literally means to manufacture products for stock based on demand forecasts, which can be regarded as push-type production MTS has been required to prevent opportunity loss due to stockout and minimize excess inventory using accurate forecasts In the industrialized society of mass production and mass marketing, this forecast mass production urged standardization and efficient business management such as cost reduction
Trang 14Manufacturer Wholesaler Retailer Consumer
PUSH STRATEGY
PULL STRATEGY
Product flow Communication effort
An Illustration
Trang 15Push versus pull promotion strategy
Producer
Retailer &
wholesalers
Retailer &
wholesalers Consumers
Producer Retailer &
wholesalers
Retailer &
wholesalers Consumers
Producer marketing activities
Reseller marketing activities
Demand Demand
Producer marketing activities
Push strategy
Pull strategy
Trang 16TH
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