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The word “cooperation” in paragraph 3, line 2 is closest in meaning to.. Kundananji, I thoroughly enjoyed the meeting we had on the 28th of October about the position of Graphics Designe

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Business Letters 1

Vancouver Manufacturing

9102 NW 99* Street, Vancouver Washington 98655

(800)-555-1212 – www.example.com

September 25, 2005

Mr John Taylor

Director of Operations

ABC corporation

100 E Main Street

Vancouver, WA 98685

Dear Mr Taylor,

As our new letterhead indicates, we have recently changed the name of

our business from Fort Vancouver Manufacturing to Vancouver

Manufacturing

There has been no change in management and we will be providing the

same products and fine service in which we have built our reputation in

the industry We would appreciate it if you would bring this annoucement

to the attention of your accounts payable department and direct them

accordingly

Thank you for being one of our valued customers We appreciate your

cooperation in this matter

Al Olsen,

President, Vancouver Manufacturing

1 What is the purpose of this letter?

A To announce a change in company name

B To announce a change in company management

C To announce a change in providing products

D To thank valued customers

2 Who is Mr.Taylor?

A A customer of ABC corporation

B The president of Van couver Manufacturing

C The director of Operations at ABC corporation

D The accoutant at Vancouver Manufacturing

3 The word “cooperation” in paragraph 3, line 2 is closest in meaning to?

A. Link C Connection

B. Relation D.Collaboration

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Box 252523

Lusaka

ZAMBIA

2nd October, 2009

The manager,

Kundananji Corporation,

Private Bag 24,

Lusaka,

ZAMBIA

Dear Mr Kundananji,

I thoroughly enjoyed the meeting we had on the 28th of October about the position of Graphics Designer at Kundananji Corporation I was impressed with the indoustriousness I observed in the workers, and with my industrious nature, I am confident that I will fit in perfectly

I neglected to mention during the interview that in the recent past, I have been hired by several high profile companies to design graphics for their websites They were highly impressed with what I did and still refer to me whenever they want to make a change to their products

In addition, I worked for six months with Book House Publishers, where I helped design brilliant covers for a large number of clients I gained a higher appreciation for pattern and colour, and especially how colours interact to convey message Such added understanding and appreciation will certainly be

of great help on the job

Once again, I really enjoyed the meeting, and I look forward to further

discussing the position with you in the near future

Yours sincerely,

Patrick Smart

4.Why did Patrick write this letter?

A To apply for the Graphics Designer position at Kundananji Corporation

B To express his interest in the meeting at Kundananji Corporation

C To mention his interest in working at Book House Publishers

D To express his desire for working at Book House Publishers again

5 What did Patrick do at Book House Publishers?

A To help design covers for clients

B To design graphics for the company’s website

C To help combine the colors with cover message for clients

D To help design the cover pattern for clients

6.What is the Book House Publishers?

A A high profile company

B An architecture company

C A book or magazine publisher

D A website of book

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February 3, 2002

Mr Emilo Employer,

Vice president

Corporate Sales, Inc

7777 Industrial way

Northridge, California 91330

Re: Jobtrak #4444

Dear Mr Employer,

We met at a Employer at Northridge Chamber of Commerce meeting last week I was impressed with your speech on “Building a Better Business Community.” I was particularly inspired by your call for business mentor for students As I promised, I am sending you a copy of my resume

I will be graduating from California State University, Northridge next May with a Bachelors of Arts degree in Business Administration I spent the last two years focusing on small business management courses, and I have some good ideas to share with Corporate Sales, Inc I noticed on your web page that you are beginning a new community relations project this fall I recently completed an upper level course in Project

Management I also interned at Microsoft last summer, working in their Community Relations Department

You will find my resume enclosed I would very much like to arrange for

an interview I will call your office on Monday to schedule time and date Sincerely,

Joe Jobseeker,

22 Northhoff Street

Northridge, CA 91330

818.677.7777

818.677.8888 FAX

Joejobseek@aol.com

7 Why did Joe Jobseeker write this letter?

A To send Mr Employer an enclosed copy of resume

B To arrange for an interview with Mr Employer next week

C To tell that he met Mr Employer at Northridge Chamber of Commerce meeting last week

D To tell that he was impressed with the speech of Mr Employer

8 When will Joe Jobseeker leave school?

A In February, 2002 B In May, 2002

C In February, 2000 D In January, 2002

9 In which field will Joe Jobseeker gain a degree after graduating?

A Business Administration B Arts

C Project Management D IT

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10 Where does Joe Jobseeker want to work?

A At Community Relations Department

B At California State University, Northridge

C At Northridge Chamber of Commerce

D At Corporate Sales, Inc

Dixie Cleverelle

Savbizcor LTD

28 Green Str., Suite 14

Upstate, NY 10947

October 27, 2006

Ms Margaret Edwards

Barnelli Ltd

48 Standstead Road

London SE27 1HF

For the Attention of Financial Manager

Dear Ms Edwards,

I wanted to take this opportunity to thank you for the excellent job you did in arranging financing for our project We appreciate the fact that you made yourself available for discussion seven days a week We were impressed by your thorough knowledge of financing and investment banking

We have been dealing with our new financial institution for about a week now The advantages of association with this institution are already

apparent I feel as though we have taken a quantum leap forward in

progress

I would not hesitate to retain your service again and to recommend your firm to any company seeking the best representation

Sincerely yours,

Dixie Cleverelle,

President

11 What is the purpose of the letter?

A To give an apology to Ms Edwards for the company’s service

B To thank Ms Edwards for her job in the company’s project

C To ask Ms Edwards for help in the company’s project

D To announce that a schedule in project has changed

12 What did Ms Edwards do in the project?

A Dealing with the financial institution at Dixie Cleverelle

B Recommending Dixie Cleverelle to other companies

C Seeking for the representation for Dixie Cleverelle

D Arranging financing at Dixie Cleverelle

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13 The word “apparent”, in paragraph 2, line 2 is closest in meaning to?

A Permanent B Temporary

C Clear D Unbelievable

14 The word “hesitate” in the 3rd paragraph, line 1 is closest in meaning to?

A Be ready B Be indecisive

C Be unavoidable D Be reluctant

Gregory Donaldson

Minoan Inc

247 Madison Ave., suite 2103

New York, Ny 10015

December , 3rd 2006

Dixie Cleverelle

Savbizcor LTD

28 Green Str., Suite 14

Upstate, NY 10947

Dear Ms Cleverelle,

The first shipment of equipment from Savbizcor LTD has arrived We are delighted with every piece Therefore, we decided to make our initial

purchase larger than anticipated I am attaching our purchase order No

8930 for additional goods totaling list price $700.000

Since you already have a copy of our Procurement Guidelines, I shall not attach them to this order As before, we will establish a letter of credit

Please inform me of shipping dates

Sincerely,

G Donalson

Gregory Donaldson

Chief Procurement Officer

15 What is the letter about?

A Thanking for the initial purchase B Asking for another purchase

C Asking for the shipping date D Asking for a copy of guidelines

16 Who is Ms Cleverelle?

A An officer of Savbizcor LTD B A customer of Savbizcor LTD

C An officer of Minoan INC D The Chief of Procurement Officer

17 Where was the equipment from?

A Procurement Guidelines B Procurement Officer

C Savbizcor LTD D Minoan INC

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18 What does Dixie Cleverelle NOT know?

A A letter of credit B The copy of guideline

C The shipping date D Additional goods

Imperial Stationery Ltd

258 North Hampton Road Manhasset,

NY 1084 (914)3752788

Ms Ashley Nickols

Savbizcor LTD

28 Green Str., Suite 14

Upstate, NY 10947

Dear Ms Nickols,

Thank you for ordering 15 cases of premium paper from Imperial

Stationery Ltd Your order has been shipped and should reach you within the next five business days

Find enclosed your total bill for the above order amounting to$794.85, and the check for $23.85 is your refund Because you paid in advance, we are giving you three percent cash discount and we also are paying for shipping and handling

Imperial Stationery is pleased to add you to its list of customer We look forward to your next order

Sincerely,

Jennifer O’Colelly

Customer service

19 What is the purpose of this letter?

A To reorder the premium paper

B To ask for a discount

C To announce the bill

D To thank for the customer’s order

20 How much is the total bill?

A $23.85

B $794.85

C $771

D $747.87

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Business Letters 2

September 30, 2010

Ms Josephine Boss

Chief Executive Officer

Acme Company

456 Main St

Philadelphia, PA 12345

Dear Mr Boss,

I am writing to formally notify you that I am resigning from my position

as Administrative Assistant with Acme Company

My last day of employment will be October 14, as per the terms of my employment contract

I appreciate the opportunities I have been given at Acme and your

professional guidance and support I wish you and the company success

in the future

Sincerely,

Jill Applicant

1 What is the purpose of this letter?

A To rearrange the position at Acme Company

B To announce a resignation

C To ask for another employment contract

D To ask for more guidance and support

2 The word “professional” in paragraph 3, line 1 is closest in

meaning to?

A Amateur

B Dictatorial

C Expert

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07 February 2008

Our reference: 1-113133439

Mr Greg Lehey

47 Kleins Road

DERELL VIC 3352

Dear Mr Lehey,

Thank you for your letter dated 27 January 2008 in relation to your

complaint

The resolution would offer to you is the $454.50, as promised by Diana and not actioned, as well as $8.24 for excess use, $60.02 for excess use and $137.41 for the tariff difference

If this is not suitable, I am happy to terminate you Boardband contract and waiver all penalty fees

Due to my not being able to contact you, I would appreciate it if you could contact me on the number provided on the letter If I do not hear from you, within10 business days, I will close off this complaint Should you still require assistance in relation to this matter, please do not hesitate

to contact me on 1800-358-435, Monday to Friday, 8am- 6pm EST Call charges may apply If I do not hear from you by close of business on the

12 July 2008, we will consider this matter resolved and your complaint will be closed

Yours sincerely,

Prithie Naldoo

Bigpond Customer Relations Team

Trademark of Testra Corporation

3 What is the letter about?

A A complaint B A reply to a complaint

C A solution requirement to the matter D A thank to someone

4 What will Naldoo do if he does not get the reply from Mr Lehey in

10 business days?

A Contact Mr Lehey again

B Keep waiting for Mr Lehey's reply

C Close off the complaint

D Stop the Boardband contract

5 When can Mr Lehey call Naldoo?

A At 7am on Monday B At 5pm on Saturday

C At 6.30pm on Friday D At 8am on Tuesday

6 The word “assistance” in the paragraph 3, line 2 is closest in

meaning to?

A Support B Collaboration

C Cooperation D Connection

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Thomas Cook

Springburn Shopping Center

Glasgow

Lanarkshire

GA21 1TS

Agent reference: 67886

Date: 04 July, 2007

Letter Reference:TS7312588

Booking reference: T143200A

Lead name: Mr Aitchison

Going away: 13th October, 2007

Returning home: 20th October 2007

Passenger: 3

Product ReAD1A25/50A66/50A67

Dear Mr Aitchison,

Thank you for booking your holiday to Majorca with Thomas Cook

Holidays

We always try to ensure that we keep our customers up to date with

information relating to their holiday and it is for this reason we are writing to you

Our flights are planned many months in advance of operation and whilst it is always hoped that flights will operate as intended, occasionally timings need

to be adjusted to meet the scheduling requirements of the airlines and

airports involved Unfortunately, we have been advised that this is the

situation with the flight that you are due to travel on

Your revised flight details are:

Depart Palma at 20:40 – 22:35 (local time) on Saturday TCX212L

Please note your outbound flight remains the same

We would like to apologize for the necessity of this advice and hope that the above circumstance will not deter you from continuing your holiday

If the revised flight details are acceptable, it is not necessary to reply to this letter Should you require any further information, please contact our

operations department who will be happy to provide assistance

Monday- Saturday: 9am- 5.30pm

Yours sincerely,

Customer Liaison

For Thomas Cook Holidays

Bradford

Contact number: 08700102373

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7 What is NOT part of this letter?

A A thank to Mr Aitchison for booking the flight

B An announcement of a change in flight schedule

C The information on a replaced flight

D An information requirement for a replaced flight

8 If the replaced flight details are acceptable, what should Mr Aitchison do?

A To reply to the letter

B To contact the operations department at Thomas Cook Holidays for further information

C To deter the holiday

D To ask for another more suitable flight

9 When can Mr Aitchison contact the operations department at Thomas Cook Holidays for further information?

A At 20.40 on Monday B At 22.35 on Saturday

C At 9am on Sunday D At 9am on Sunday

10 The word “deter” in paragraph 7, line 1 is closest in meaning to?

A Cancel B Delay

C Put off D Prevent

11 What is Thomas Cook Holidays?

A A shopping center B An airline

C A tour company D Name of the holiday

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Jim Smith Company

May 1st, 2008

Mr John Doe

Managing Director

John Doe Company

123 Elm Street

Any town, Any State, 00000

Dear Mr Doe,

We’ve been leasing this space from you for four and a half years Our lease comes up for renewal in six months, but we have serious

reservations about renewing Before we moved in, you promised to paint the building, repave and restripe the parking lot, and replace the roof These things were never done, even though we inquired about them many times, even in writing

Because it will take time to find a new location and move, we need to start looking now So if you want to keep us as your tenants, please let us know the term you’d accept Of course, any deal would have to include

an ironclad obligation on your part to make the above improvements, and

a provision that if you don’t do this within 120 days, we can get them done ourselves and deduct the cost from our rent

We hope you understand provision and we would appreciate your timely response

Sincerely

Jim Smith

12 What is the purpose of this letter?

A To complain about the renewal

B To stop the rental contract

C To continue the rental time in six months

D To announce a movement to another place

13 How long have the Smiths rented Mr Doe’s house?

A Six months

B Four years

C Half a year

D Four and a half years

14 What will The Smiths do if Mr Doe does not do the renewing?

A They will paint the building

B They will restripe the parking

C They will move to another place immediately

D They will deduct the cost from the rent

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