The word “cooperation” in paragraph 3, line 2 is closest in meaning to.. Kundananji, I thoroughly enjoyed the meeting we had on the 28th of October about the position of Graphics Designe
Trang 1Business Letters 1
Vancouver Manufacturing
9102 NW 99* Street, Vancouver Washington 98655
(800)-555-1212 – www.example.com
September 25, 2005
Mr John Taylor
Director of Operations
ABC corporation
100 E Main Street
Vancouver, WA 98685
Dear Mr Taylor,
As our new letterhead indicates, we have recently changed the name of
our business from Fort Vancouver Manufacturing to Vancouver
Manufacturing
There has been no change in management and we will be providing the
same products and fine service in which we have built our reputation in
the industry We would appreciate it if you would bring this annoucement
to the attention of your accounts payable department and direct them
accordingly
Thank you for being one of our valued customers We appreciate your
cooperation in this matter
Al Olsen,
President, Vancouver Manufacturing
1 What is the purpose of this letter?
A To announce a change in company name
B To announce a change in company management
C To announce a change in providing products
D To thank valued customers
2 Who is Mr.Taylor?
A A customer of ABC corporation
B The president of Van couver Manufacturing
C The director of Operations at ABC corporation
D The accoutant at Vancouver Manufacturing
3 The word “cooperation” in paragraph 3, line 2 is closest in meaning to?
A. Link C Connection
B. Relation D.Collaboration
Trang 2Box 252523
Lusaka
ZAMBIA
2nd October, 2009
The manager,
Kundananji Corporation,
Private Bag 24,
Lusaka,
ZAMBIA
Dear Mr Kundananji,
I thoroughly enjoyed the meeting we had on the 28th of October about the position of Graphics Designer at Kundananji Corporation I was impressed with the indoustriousness I observed in the workers, and with my industrious nature, I am confident that I will fit in perfectly
I neglected to mention during the interview that in the recent past, I have been hired by several high profile companies to design graphics for their websites They were highly impressed with what I did and still refer to me whenever they want to make a change to their products
In addition, I worked for six months with Book House Publishers, where I helped design brilliant covers for a large number of clients I gained a higher appreciation for pattern and colour, and especially how colours interact to convey message Such added understanding and appreciation will certainly be
of great help on the job
Once again, I really enjoyed the meeting, and I look forward to further
discussing the position with you in the near future
Yours sincerely,
Patrick Smart
4.Why did Patrick write this letter?
A To apply for the Graphics Designer position at Kundananji Corporation
B To express his interest in the meeting at Kundananji Corporation
C To mention his interest in working at Book House Publishers
D To express his desire for working at Book House Publishers again
5 What did Patrick do at Book House Publishers?
A To help design covers for clients
B To design graphics for the company’s website
C To help combine the colors with cover message for clients
D To help design the cover pattern for clients
6.What is the Book House Publishers?
A A high profile company
B An architecture company
C A book or magazine publisher
D A website of book
Trang 3February 3, 2002
Mr Emilo Employer,
Vice president
Corporate Sales, Inc
7777 Industrial way
Northridge, California 91330
Re: Jobtrak #4444
Dear Mr Employer,
We met at a Employer at Northridge Chamber of Commerce meeting last week I was impressed with your speech on “Building a Better Business Community.” I was particularly inspired by your call for business mentor for students As I promised, I am sending you a copy of my resume
I will be graduating from California State University, Northridge next May with a Bachelors of Arts degree in Business Administration I spent the last two years focusing on small business management courses, and I have some good ideas to share with Corporate Sales, Inc I noticed on your web page that you are beginning a new community relations project this fall I recently completed an upper level course in Project
Management I also interned at Microsoft last summer, working in their Community Relations Department
You will find my resume enclosed I would very much like to arrange for
an interview I will call your office on Monday to schedule time and date Sincerely,
Joe Jobseeker,
22 Northhoff Street
Northridge, CA 91330
818.677.7777
818.677.8888 FAX
Joejobseek@aol.com
7 Why did Joe Jobseeker write this letter?
A To send Mr Employer an enclosed copy of resume
B To arrange for an interview with Mr Employer next week
C To tell that he met Mr Employer at Northridge Chamber of Commerce meeting last week
D To tell that he was impressed with the speech of Mr Employer
8 When will Joe Jobseeker leave school?
A In February, 2002 B In May, 2002
C In February, 2000 D In January, 2002
9 In which field will Joe Jobseeker gain a degree after graduating?
A Business Administration B Arts
C Project Management D IT
Trang 410 Where does Joe Jobseeker want to work?
A At Community Relations Department
B At California State University, Northridge
C At Northridge Chamber of Commerce
D At Corporate Sales, Inc
Dixie Cleverelle
Savbizcor LTD
28 Green Str., Suite 14
Upstate, NY 10947
October 27, 2006
Ms Margaret Edwards
Barnelli Ltd
48 Standstead Road
London SE27 1HF
For the Attention of Financial Manager
Dear Ms Edwards,
I wanted to take this opportunity to thank you for the excellent job you did in arranging financing for our project We appreciate the fact that you made yourself available for discussion seven days a week We were impressed by your thorough knowledge of financing and investment banking
We have been dealing with our new financial institution for about a week now The advantages of association with this institution are already
apparent I feel as though we have taken a quantum leap forward in
progress
I would not hesitate to retain your service again and to recommend your firm to any company seeking the best representation
Sincerely yours,
Dixie Cleverelle,
President
11 What is the purpose of the letter?
A To give an apology to Ms Edwards for the company’s service
B To thank Ms Edwards for her job in the company’s project
C To ask Ms Edwards for help in the company’s project
D To announce that a schedule in project has changed
12 What did Ms Edwards do in the project?
A Dealing with the financial institution at Dixie Cleverelle
B Recommending Dixie Cleverelle to other companies
C Seeking for the representation for Dixie Cleverelle
D Arranging financing at Dixie Cleverelle
Trang 513 The word “apparent”, in paragraph 2, line 2 is closest in meaning to?
A Permanent B Temporary
C Clear D Unbelievable
14 The word “hesitate” in the 3rd paragraph, line 1 is closest in meaning to?
A Be ready B Be indecisive
C Be unavoidable D Be reluctant
Gregory Donaldson
Minoan Inc
247 Madison Ave., suite 2103
New York, Ny 10015
December , 3rd 2006
Dixie Cleverelle
Savbizcor LTD
28 Green Str., Suite 14
Upstate, NY 10947
Dear Ms Cleverelle,
The first shipment of equipment from Savbizcor LTD has arrived We are delighted with every piece Therefore, we decided to make our initial
purchase larger than anticipated I am attaching our purchase order No
8930 for additional goods totaling list price $700.000
Since you already have a copy of our Procurement Guidelines, I shall not attach them to this order As before, we will establish a letter of credit
Please inform me of shipping dates
Sincerely,
G Donalson
Gregory Donaldson
Chief Procurement Officer
15 What is the letter about?
A Thanking for the initial purchase B Asking for another purchase
C Asking for the shipping date D Asking for a copy of guidelines
16 Who is Ms Cleverelle?
A An officer of Savbizcor LTD B A customer of Savbizcor LTD
C An officer of Minoan INC D The Chief of Procurement Officer
17 Where was the equipment from?
A Procurement Guidelines B Procurement Officer
C Savbizcor LTD D Minoan INC
Trang 618 What does Dixie Cleverelle NOT know?
A A letter of credit B The copy of guideline
C The shipping date D Additional goods
Imperial Stationery Ltd
258 North Hampton Road Manhasset,
NY 1084 (914)3752788
Ms Ashley Nickols
Savbizcor LTD
28 Green Str., Suite 14
Upstate, NY 10947
Dear Ms Nickols,
Thank you for ordering 15 cases of premium paper from Imperial
Stationery Ltd Your order has been shipped and should reach you within the next five business days
Find enclosed your total bill for the above order amounting to$794.85, and the check for $23.85 is your refund Because you paid in advance, we are giving you three percent cash discount and we also are paying for shipping and handling
Imperial Stationery is pleased to add you to its list of customer We look forward to your next order
Sincerely,
Jennifer O’Colelly
Customer service
19 What is the purpose of this letter?
A To reorder the premium paper
B To ask for a discount
C To announce the bill
D To thank for the customer’s order
20 How much is the total bill?
A $23.85
B $794.85
C $771
D $747.87
Trang 7Business Letters 2
September 30, 2010
Ms Josephine Boss
Chief Executive Officer
Acme Company
456 Main St
Philadelphia, PA 12345
Dear Mr Boss,
I am writing to formally notify you that I am resigning from my position
as Administrative Assistant with Acme Company
My last day of employment will be October 14, as per the terms of my employment contract
I appreciate the opportunities I have been given at Acme and your
professional guidance and support I wish you and the company success
in the future
Sincerely,
Jill Applicant
1 What is the purpose of this letter?
A To rearrange the position at Acme Company
B To announce a resignation
C To ask for another employment contract
D To ask for more guidance and support
2 The word “professional” in paragraph 3, line 1 is closest in
meaning to?
A Amateur
B Dictatorial
C Expert
Trang 807 February 2008
Our reference: 1-113133439
Mr Greg Lehey
47 Kleins Road
DERELL VIC 3352
Dear Mr Lehey,
Thank you for your letter dated 27 January 2008 in relation to your
complaint
The resolution would offer to you is the $454.50, as promised by Diana and not actioned, as well as $8.24 for excess use, $60.02 for excess use and $137.41 for the tariff difference
If this is not suitable, I am happy to terminate you Boardband contract and waiver all penalty fees
Due to my not being able to contact you, I would appreciate it if you could contact me on the number provided on the letter If I do not hear from you, within10 business days, I will close off this complaint Should you still require assistance in relation to this matter, please do not hesitate
to contact me on 1800-358-435, Monday to Friday, 8am- 6pm EST Call charges may apply If I do not hear from you by close of business on the
12 July 2008, we will consider this matter resolved and your complaint will be closed
Yours sincerely,
Prithie Naldoo
Bigpond Customer Relations Team
Trademark of Testra Corporation
3 What is the letter about?
A A complaint B A reply to a complaint
C A solution requirement to the matter D A thank to someone
4 What will Naldoo do if he does not get the reply from Mr Lehey in
10 business days?
A Contact Mr Lehey again
B Keep waiting for Mr Lehey's reply
C Close off the complaint
D Stop the Boardband contract
5 When can Mr Lehey call Naldoo?
A At 7am on Monday B At 5pm on Saturday
C At 6.30pm on Friday D At 8am on Tuesday
6 The word “assistance” in the paragraph 3, line 2 is closest in
meaning to?
A Support B Collaboration
C Cooperation D Connection
Trang 9Thomas Cook
Springburn Shopping Center
Glasgow
Lanarkshire
GA21 1TS
Agent reference: 67886
Date: 04 July, 2007
Letter Reference:TS7312588
Booking reference: T143200A
Lead name: Mr Aitchison
Going away: 13th October, 2007
Returning home: 20th October 2007
Passenger: 3
Product ReAD1A25/50A66/50A67
Dear Mr Aitchison,
Thank you for booking your holiday to Majorca with Thomas Cook
Holidays
We always try to ensure that we keep our customers up to date with
information relating to their holiday and it is for this reason we are writing to you
Our flights are planned many months in advance of operation and whilst it is always hoped that flights will operate as intended, occasionally timings need
to be adjusted to meet the scheduling requirements of the airlines and
airports involved Unfortunately, we have been advised that this is the
situation with the flight that you are due to travel on
Your revised flight details are:
Depart Palma at 20:40 – 22:35 (local time) on Saturday TCX212L
Please note your outbound flight remains the same
We would like to apologize for the necessity of this advice and hope that the above circumstance will not deter you from continuing your holiday
If the revised flight details are acceptable, it is not necessary to reply to this letter Should you require any further information, please contact our
operations department who will be happy to provide assistance
Monday- Saturday: 9am- 5.30pm
Yours sincerely,
Customer Liaison
For Thomas Cook Holidays
Bradford
Contact number: 08700102373
Trang 107 What is NOT part of this letter?
A A thank to Mr Aitchison for booking the flight
B An announcement of a change in flight schedule
C The information on a replaced flight
D An information requirement for a replaced flight
8 If the replaced flight details are acceptable, what should Mr Aitchison do?
A To reply to the letter
B To contact the operations department at Thomas Cook Holidays for further information
C To deter the holiday
D To ask for another more suitable flight
9 When can Mr Aitchison contact the operations department at Thomas Cook Holidays for further information?
A At 20.40 on Monday B At 22.35 on Saturday
C At 9am on Sunday D At 9am on Sunday
10 The word “deter” in paragraph 7, line 1 is closest in meaning to?
A Cancel B Delay
C Put off D Prevent
11 What is Thomas Cook Holidays?
A A shopping center B An airline
C A tour company D Name of the holiday
Trang 11Jim Smith Company
May 1st, 2008
Mr John Doe
Managing Director
John Doe Company
123 Elm Street
Any town, Any State, 00000
Dear Mr Doe,
We’ve been leasing this space from you for four and a half years Our lease comes up for renewal in six months, but we have serious
reservations about renewing Before we moved in, you promised to paint the building, repave and restripe the parking lot, and replace the roof These things were never done, even though we inquired about them many times, even in writing
Because it will take time to find a new location and move, we need to start looking now So if you want to keep us as your tenants, please let us know the term you’d accept Of course, any deal would have to include
an ironclad obligation on your part to make the above improvements, and
a provision that if you don’t do this within 120 days, we can get them done ourselves and deduct the cost from our rent
We hope you understand provision and we would appreciate your timely response
Sincerely
Jim Smith
12 What is the purpose of this letter?
A To complain about the renewal
B To stop the rental contract
C To continue the rental time in six months
D To announce a movement to another place
13 How long have the Smiths rented Mr Doe’s house?
A Six months
B Four years
C Half a year
D Four and a half years
14 What will The Smiths do if Mr Doe does not do the renewing?
A They will paint the building
B They will restripe the parking
C They will move to another place immediately
D They will deduct the cost from the rent