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New Competitive Threats AuditCompetitor Research New Technology - Converging Markets Threat What price changes in other technology markets appear to influence our sales?. Channel Researc

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New Competitive Threats Audit

Competitor Research

New Technology - Converging Markets Threat

What price changes in other technology markets appear to influence our sales? Is this effort changing?

Which new technology or service is starting to be considered as a substitute for our product or service by

consumers? Is this occuring in any particular usage situation or by any particular group of buyers? Are our

existing channels encouraging such sub

What is our closest new technological or service competition?

Who is the major mover and shaker in this new industry?

What appears to be its current objective and strategy?

What is its growth rate?

What has been its effect on our sales?

What further threat does it pose?

What constraints does it face?

Channel Integration Threat

Which supplier is most likely to become a downstream direct competitor in the near future? Why? How would it

do it? Is there any evidence of this occuring?

Which customers are most likely to become upstream, do-it-themselves competitors in the near future? Why?

How would they do it? Does any evidence of such plans exist?

Competitor Takeover - Merger Threat

Which mergers, takeovers, or trading coalitions among competitors or from inside pose the greatest threat to

our position? What evidence exists that this is likely to occur?

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A Competitive Analysis Template

Competitor Research

Q Audit Current

Competitors

Q Research Market

History

Q Evaluate w/respect to:

Q Financial Position

Q Market Position

Q Product Position

Q Price Position

Q Inbound Logistics

Q Production Process

Q Outbound Logistics

Q Trade Relations

Q Advertising &

Promotions

Q Sales Force Process

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Channel Research

Summary Evaluation Competitive Selling Effort

Major strength, unique value, and importance of

this reseller

Quality of premises

Inventory management Extent we are treated as a preferred supplier Special marketing efforts and cooperation

Purchasing Behavior

Recent ordering history

Detailed Evaluation Volume deals/discounts sought and given

Trading Performance Other allowances and considerations sought and

given

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AMA Definition of Marketing Research

Q Specifies the information needed

Q Designs the method of collecting information

Q Manages and implements the data collection process

Q Analyzes the results

Q Communicates the findings and implications

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Types of Marketing Research Firms

Firms

firms

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Types of Marketing Research Firms

firms

Powers, Simmons, Arbitron

Syndicated Service Firms

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Types of Marketing Research Firms

Q Collect and distribute for one client

Q Client assumes entire cost of project

Q Research firm takes over marketing research function on behalf of client

Full-Service Research Firms

Full-Service Research Firms

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The Marketing Research Process

and presentation

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Problem Definition

The Marketing Research Process

solved

process

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Exploratory Research

The Marketing Research Process

Q Helps gain understanding of the research question

Q Aids in understanding the cause(s) of the problem

Q Discuss the problem with informed sources - customers, suppliers, etc customers, suppliers, etc.

Q Analyze internal records and data

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The Marketing Research Process

and presentation

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