IBM Systems Director Release Notes Version 6.3.0 potx

For example, you must install and use IBMSystems Director Server 6.3 to manage Common Agent 6.3 that is installed onmanaged systems, or you must install and use IBM Systems Director Serv

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Before using this information and the product it supports, read the information in “Notices” onpage 29

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Chapter 1 Description 1

Chapter 2 Compatibility with earlier releases 3

Chapter 3 System requirements 7

Chapter 4 Installing IBM Systems Director 6.3 9

Chapter 5 Known problems 11

Appendix A Publications and related information 13

Appendix B Troubleshooting and support for IBM Systems Director 17

Techniques for troubleshooting problems 17

Searching knowledge bases (Web search) 19

Getting fixes from Fix Central 20

Contacting IBM Support 21

Exchanging information with IBM 22

Sending information to IBM Support 22

Receiving information from IBM Support 25

Subscribing to Support updates 26

Searching messages 27

Known problems and solutions 28

Notices 29

Trademarks 31

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Chapter 1 Description

IBM®Systems Director 6.3 includes the following changes:

v Support for additional operating systems

v Fixes for Authorized Program Analysis Reports (APARs) and known problems

A detailed description of the changes in version 6.3 is available in the “What's new

in version 6.3” topic in the information center

Related information:

"What's new in version 6.3" in the IBM Systems Director Information Center

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Chapter 2 Compatibility with earlier releases

Important:

v The version of IBM Systems Director Server must almost always be the same as

or later than the version of any Common Agent or Platform Agent that isinstalled on the managed systems For example, you must install and use IBMSystems Director Server 6.3 to manage Common Agent 6.3 that is installed onmanaged systems, or you must install and use IBM Systems Director Server 6.3

to manage Platform Agent 6.3 that is installed on managed systems

Note: The only exception to this rule is for AIX® If you update AIX on themanagement server, the agent that is installed with the new AIX version might

be newer than the existing version of IBM Systems Director Server In this case,ensure that you update IBM Systems Director Server immediately after updatingAIX so that IBM Systems Director Server is again at a level that is the same as orlater than the version of the agent

v IBM Systems Director version 6.1 or later is not compatible with any versions ofIBM Director Server extensions, IBM Director Console extensions, or IBMDirector Agent extensions that are supported by IBM Director version 5.20.x orearlier Therefore, you must first uninstall those extensions before you install orupgrade an IBM Systems Director component from version 5.20.x to version6.1.x, 6.2.x, or 6.3.x For detailed information, see What's new in version 6.3.2

v If you must run a version of IBM Director or IBM Systems Director that is olderthan the version that is currently installed, you cannot update or migrate to it.You must instead uninstall your current version and then install the olderversion

See the following table for a complete listing of previous agent versions that arecompatible with and can be managed by IBM Systems Director Server

Table 1 Compatibility of IBM Systems Director Server with previous agent versions

For Power Systems ™

IBM Systems Director Server version 6.3.0

IBM Systems Director Server version 6.1.2.x

IBM Systems Director Server version 6.1

5.20.2 6.1.0.x - 6.1.2.x 6.2.0.x - 6.2.1.x 6.3

5.20.2 6.1 - 6.1.2 6.2 - 6.2.1

5.20.2 6.1 - 6.1.2 6.2

5.20.2 6.1 - 6.1.2

5.20.2 6.1.0.3 - 6.1.1.x

5.20.2 6.1

6.1.0.3 - 6.1.2.x 6.2.0.x - 6.2.1.x 6.3

6.1.0.3 - 6.1.2 6.2 - 6.2.1

6.1.0.3 - 6.1.2 6.2

5.20.2 6.1 - 6.1.2 6.2 - 6.2.1 6.3

5.20.2 6.1 - 6.1.2 6.2 - 6.2.1

5.20.2 6.1 - 6.1.2 6.2

5.20.2 6.1 - 6.1.2

5.20.2 6.1 - 6.1.1.x

5.20.2 6.1

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Table 1 Compatibility of IBM Systems Director Server with previous agent versions (continued)

5.20.3 6.1.2 6.2 - 6.2.1 6.3

5.20.3 6.1 - 6.1.2 6.2 - 6.2.1

5.20.3 6.1 - 6.1.2 6.2

5.20.3 6.1 - 6.1.2

5.20.3 6.1 - 6.1.1.x

5.20.3 6.1

6.1.2 (5722-UME V1R2) 6.2.x (5770-UME V1R3) 6.3 (5770-UME V1R3)

5.20.2 6.1.2 (5722-UME V1R2) 6.2 - 6.2.1 (5770-UME V1R3)

5.20.2 6.1.2 (5722-UME V1R2) 6.2 (5770-UME V1R3)

5.20.2 6.1.2 (5722-UME V1R2)

5770-UME V1R3 IBM i 7.1:

5770-UME V1R3

IBM i 5.4:

5722-UME V1R2 IBM i 6.1:

5770-UME V1R3 IBM i 7.1:

5770-UME V1R3

5722–UME V1R2 5770-UME V1R3

5722–UME V1R2

For System x ® servers:

5.20 - 5.20.3 6.1 - 6.1.2 6.2 - 6.2.x 6.3

5.20 - 5.20.3 6.1 - 6.1.2 6.2 - 6.2.1

5.20 - 5.20.3 6.1 - 6.1.2 6.2

5.20 - 5.20.3 6.1 - 6.1.2

5.20 - 5.20.3 6.1 - 6.1.1.x

5.20 - 5.20.3 6.1

5.20 - 5.20.3 6.1.1 - 6.1.2 6.2 - 6.2.x 6.3

5.20 - 5.20.31 6.1.1 - 6.1.2 6.2 - 6.2.1

5.20 - 5.20.31 6.1.1 - 6.1.2 6.2

5.20 - 5.20.31 6.1.1 - 6.1.2

5.20 - 5.20.31 6.1.1 - 6.1.1.x

5.20.31-5.20.32 6.1 - 6.1.2 6.2 - 6.2.1 6.3

5.20 - 5.20.3 6.1 - 6.1.2 6.2 - 6.2.1

5.20 - 5.20.3 6.1 - 6.1.2 6.2

5.20 - 5.20.3 6.1 - 6.1.2

5.20 - 5.20.3 6.1 - 6.1.1.x

5.20 - 5.20.3 6.1

5.20.31-5.20.32 6.1.1 - 6.1.2 6.2 - 6.2.1 6.3

5.20 - 5.20.31 6.1.1 - 6.1.2 6.2 - 6.2.1

5.20 - 5.20.31 6.1.1 - 6.1.2 6.2

5.20 - 5.20.31 6.1.1 - 6.1.2

5.20 - 5.20.31 6.1.1 - 6.1.1.x

5.20 - 5.20.31

For System z ®

servers:

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Table 1 Compatibility of IBM Systems Director Server with previous agent versions (continued)

IBM Systems Director Server version 6.1 Compatible

5.20.32 6.1 - 6.1.2 6.2 - 6.2.1 6.3

5.20.32 6.1 - 6.1.2 6.2 - 6.2.1

5.20.32 6.1 - 6.1.2 6.2

5.20.32 6.1

5.20.32 6.2.1 6.3

5.20.32 6.2.1

Chapter 2 Compatibility with earlier releases 5

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Chapter 3 System requirements

For information about IBM Systems Director system requirements, see thefollowing topics in the “Planning” section of the information center

Operating system and software requirements

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Chapter 4 Installing IBM Systems Director 6.3

For step-by-step installation instructions, see these topics in the information center

Planning

Planning to install IBM Systems DirectorPlanning to update IBM Systems DirectorInstalling

Installing IBM Systems Director on the management serverInstalling agents

Upgrading and migrating IBM Systems DirectorConfiguring IBM Systems Director Server after installationUninstalling IBM Systems Director

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Chapter 5 Known problems

Information about how to troubleshoot and resolve problems with IBM SystemsDirector is documented in the “Troubleshooting” section of the information center.Additional troubleshooting and workaround information can be found in the "IBMSystems Director Tech Notes" on the support site

Related information:Troubleshooting and supportIBM Systems Director Tech Notes

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Appendix A Publications and related information

You can view the same content in the IBM Systems Director Information Center asPDF documents To view a PDF file, you need Adobe Acrobat Reader, which can

be downloaded for free from the Adobe Web site at http://get.adobe.com/reader/

Information centers and topic collections

v IBM Systemshttp://publib.boulder.ibm.com/eserver/

View the IBM Systems information center landing page, which providesintegrated information for multiple IBM Systems products

v IBM Systems Directorpublib.boulder.ibm.com/infocenter/director/pubs/index.jspUpdated periodically, the IBM Systems Director topic collection contains themost up-to-date documentation available for IBM Systems Director

v IBM Systems Director plug-inshttp://publib.boulder.ibm.com/infocenter/director/pubs/topic/extensions/extensionparent.html

View the IBM Systems information center for information about how to installand use plug-ins that extend the functionality of IBM Systems Director

v IBM Systems Director Upward Integration Modules (UIMs)publib.boulder.ibm.com/infocenter/systems/topic/uims/fqs0_main.htmlRead the IBM Systems Director Upward Integration Modules (UIM) topiccollection to learn about how to install and use upward integration modules andmanagement packs that enable non-IBM workgroup and enterprise-managementproducts to interpret and display data that is provided by Common Agent andPlatform Agent

v IBM Systems Director API Licensinghttp://publib.boulder.ibm.com/infocenter/director/devsdk/index.jspView the license information regarding use of IBM Systems Director APIs andtheir associated documentation Fill out the form to request API access Afteryour information is reviewed, you will be contacted with additional informationregarding access to and use of the APIs

Publications

Release Notes 6.3.2

Provides an easy reference to planning, install and troubleshootinginformation for IBM Systems Director

IBM Systems Director Planning Guide

Provides planning information, including hardware requirements forrunning IBM Systems Director components, supported IBM SystemsDirector hardware, operating systems, databases, and workgroup andenterprise systems-management software

PDF files for installing IBM Systems Director Server

Provides detailed instructions to prepare for, install, and configure the IBMSystems Director Server

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PDF files for installing IBM Systems Director agents

Provides detailed instructions to prepare for and install IBM SystemsDirector agents on your managed systems, as well as, prepare for agentlessmanaged systems

PDF files for upgrading and migrating IBM Systems Director Server

Provides detailed instructions to upgrade and migrate the IBM SystemsDirector Server

PDF files for upgrading and migrating IBM Systems Director agents

Provides detailed instructions to upgrade and migrate IBM SystemsDirector agents

Systems Management Guide

Provides detailed instructions for using the Web interface and managingsystems and resources in your environment

Hardware Command Line User's Guide

Provides information about installing and using the Hardware CommandLine (formerly known as the IBM Management Processor Command-LineInterface) Command output in this release might vary from commandoutput in previous releases

White papers and briefs

v IBM Systems Director

ftp://ftp.software.ibm.com/common/ssi/sa/wh/n/xbw03006usen/

XBW03006USEN.PDFThis paper provides a detailed overview of the changes in IBM Systems DirectorV6.1, including the new Web interface, security features, operating systemagents, integrated plug-ins and additional plug-ins that can be separatelyinstalled

v Value Proposition for IBM Systems Director

ftp://ftp.software.ibm.com/common/ssi/sa/wh/n/xbw03007usen/

XBW03007USEN.PDFThis paper describes the challenges of operational management for enterpriseserver installations and the value provided IBM Systems Director

v Performance Tuning and Scaling Guide for IBM Systems Director 6.3

Hardware requirements for running IBM Systems Director ServerProvides information about how to plan, implement, configure, and use an IBMSystems Director Server to manage a large configuration with optimal

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– Running IBM Systems Director plug-ins, such as IBM Systems Director ActiveEnergy Manager®and IBM Scalable Systems Manager

– Integration with Tivoli® products

– Implementing high availability

IBM Redbooks® publications

Implementing IBM Systems Director 6.1

Tip: Be sure to note the date of publication and to determine the version of IBMSystems Director software to which the Redbooks publication refers

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Appendix B Troubleshooting and support for IBM Systems Director

To isolate and resolve problems with your IBM products, you can use thetroubleshooting and support information This information contains instructions forusing the problem-determination resources that are provided with your IBMproducts, including IBM Systems Director

Use this section to troubleshoot and resolve problems with IBM Systems Director6.2 or later To troubleshoot problems that are specific to earlier versions of IBMSystems Director, see the documentation for that version

Techniques for troubleshooting problems

Troubleshooting is a systematic approach to solving a problem The goal of

troubleshooting is to determine why something does not work as expected andhow to resolve the problem Certain common techniques can help with the task oftroubleshooting

The first step in the troubleshooting process is to describe the problem completely.Problem descriptions help you and the IBM technical-support representative knowwhere to start to find the cause of the problem This step includes asking yourselfbasic questions:

v What are the symptoms of the problem?

v Where does the problem occur?

v When does the problem occur?

v Under which conditions does the problem occur?

v Can the problem be reproduced?

The answers to these questions typically lead to a good description of the problem,which can then lead you to a problem resolution

What are the symptoms of the problem?

When starting to describe a problem, the most obvious question is “What is theproblem?” This question might seem straightforward; however, you can break itdown into several more-focused questions that create a more descriptive picture ofthe problem These questions can include:

v Who, or what, is reporting the problem?

v What are the error codes and messages?

v How does the system fail? For example, is it a loop, hang, crash, performancedegradation, or incorrect result?

Where does the problem occur?

Determining where the problem originates is not always easy, but it is one of themost important steps in resolving a problem Many layers of technology can existbetween the reporting and failing components Networks, disks, and drivers areonly a few of the components to consider when you are investigating problems

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The following questions help you to focus on where the problem occurs to isolatethe problem layer:

v Is the problem specific to one platform or operating system, or is it commonacross multiple platforms or operating systems?

v Is the current environment and configuration supported?

v Do all users have the problem?

v (For installations across multiple sites.) Do all sites have the problem?

If one layer reports the problem, the problem does not necessarily originate in thatlayer Part of identifying where a problem originates is understanding the

environment in which it exists Take some time to completely describe the problemenvironment, including the operating system and version, all correspondingsoftware and versions, and hardware information Confirm that you are runningwithin an environment that is a supported configuration; many problems can betraced back to incompatible levels of software that are not intended to run together

or have not been fully tested together

When does the problem occur?

Develop a detailed timeline of events leading up to a failure, especially for thosecases that are singular occurrences You can most easily develop a timeline byworking backward: Start at the time an error was reported (as precisely as possible,even down to the millisecond), and work backward through the available logs andinformation Typically, you need to look only as far as the first suspicious eventthat you find in a diagnostic log

To develop a detailed timeline of events, answer these questions:

v Does the problem happen only at a certain time of day or night?

v How often does the problem happen?

v What sequence of events leads up to the time that the problem is reported?

v Does the problem happen after an environment change, such as upgrading orinstalling software or hardware?

Responding to these types of questions can give you a frame of reference in which

to investigate the problem

Under which conditions does the problem occur?

Knowing which systems and applications are running at the time that a problemoccurs is an important part of troubleshooting These questions about yourenvironment can help you to identify the root cause of the problem:

v Does the problem always occur when the same task is being performed?

v Does a certain sequence of events need to happen for the problem to occur?

v Do any other applications fail at the same time?

Answering these types of questions can help you explain the environment inwhich the problem occurs and correlate any dependencies Remember that justbecause multiple problems might have occurred around the same time, theproblems are not necessarily related

Tiêu đề	IBM Systems Director Release Notes Version 6.3.0
Chuyên ngành	Information Technology
Thể loại	release notes
Năm xuất bản	2011

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