Fullname : Tran Thi Phuong NhungMssv : IEC20PL471 Subject : Business Etiquette Instructor : Nguyen Huu Ngoc Homework : The difference between business culture in the US and Vietnam Time
Trang 1Fullname : Tran Thi Phuong Nhung
Mssv : IEC20PL471
Subject : Business Etiquette
Instructor : Nguyen Huu Ngoc
Homework : The difference between business culture in the US and Vietnam
Time Firms in Vietnam tend
to be time elastic
Although time is also considered an
important factor in work, it is not as strict
as in the US In Vietnam, being a little late or delaying the deadline is not a big deal, as long as there
is consensus between the parties
In the United States, punctuality is highly valued in meetings and working sessions Time is very important to
American businesspeople, and they are very punctual and rarely late in meetings
Because the delay is interpreted as impoliteness, carelessness, contempt for customers and partners, or incompetence in time management
+https://cpc.vn
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chi-tiet/articleId/1 3341
-://baolanhdinh cu.vn/dat-nuoc-
va-con- nguoi/my/6- van-hoa-noi- bat-phong-cach- lam-viec-cua-nguoi-my
-https://www.sa nsangdethanhco ng.com/mot-so- diem-khac-biet- giua-van-hoa- doanh-nghiep-
phuong-dong-Work style In Vietnamese Individual people are
Trang 2businesses, there is a
trend to promote the
sense of collective
solidarity and
sustainability while
discouraging
individual effort that
is unrelated to the
collective Individuals
are influenced by the
collective and must
always be aware of
how to reconcile and
integrate with their
surroundings in order
to achieve harmony
Individual work goals
must be aligned with
the collective's aims,
bringing benefits to
the collective
Therefore, in the East,
an enterprise that is
assessed as a good
and reliable collective
has a more
competitive advantage
in recruiting
resources
encouraged to live freely, frankly, independently not only in thought but also in action Because they believe that each individual is a nucleus of society, the goals of the business must be associated with the goals
of the individual, bringing benefits to the individual If assigned to
do a certain job in groups, they get together, assign specific work to each person, when the project is completed, each individual returns
to his or her job, regardless of together
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-https://tailieu.v n/doc/tieu- luan-van-hoa- trong-giao-tiep- kinh-doanh-cua-
cac-nuoc- phuong-tay-1679644.html
-https://freetalk english.vn/van- hoa-giao-tiep- kinh-doanh-cua-nguoi-my
-https://www.res earchgate.net/p ublication/3348 06996_CUNG_C AP_KIEN_THUC_ VAN_HOA_MY_C HO_SINH_VIEN_ CHUYEN_NGAN H_TIENG_ANH_ DUA_TREN_CAC _CAP_GIA_TRI_V
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-https://www.go ogle.com.vn/sea rch?q=s
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Management
style
In Vietnam, the gap between leaders and employees is quite large, the boss is a person of high status, the gap is quite large compared to
employees; Power is concentrated mainly
on the leader In Vietnamese companies and enterprises, most of the work, direction and solution of a project or problem of the company are decided by the leader
Therefore, the responsibility and pressure of the people The leader is relatively large, the higher the leadership level, the greater the ability to influence many employees in the organization The success of Eastern businesses is often mainly determined by the ability of the leader
In American companies, the boss is also a person who earns money like other employees, only the rank, vision as well as salary are higher than other employees Leaders and employees have a generally equal relationship Employees are empowered to carry out the organization's work and hold
themselves accountable for the results of their work when the leader raises a problem; at the same time, employees are empowered to carry out the organization's work and hold
themselves accountable for the results of their work when the leader raises a problem
Therefore, the productivity and flexibility of employees is one of the important keys
to a successful business
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Uniform Most Vietnamese
companies and businesses often pay attention to the external appearance such as clothes that are suitable for office culture, neat and tidy
Because the external appearance will show the prestige of the individual and the company In guiding and training
employees, companies especially come to guide the etiquette of communication culture in the workplace From the smallest details are the head, hair to the way of dressing and costumes
Americans are known for being laid-back,
undemanding, and unconcerned with how other people dress On the street, distinguishing caste, local culture, or occupation based on outerwear might be difficult In most companies in the US, employees are allowed to wear loose clothing that
is not too strict but not too revealing because what businesses care about is productivity and work results rather than the appearance of employees their
However, American businessmen's conferences, seminars, parties and receptions are equally beautiful and splendid as in other countries
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Cutural
communication
Vietnam, like Eastern countries such as Korea, China, and Japan, places a premium on how to address and behave in communication, as well as the culture at the table and the way people dress in the workplace The act of smiling and agreeing with a partner, even if you don't fully
comprehend what the other person is saying,
is considered courteous in Vietnamese business culture.Smile and nod
to demonstrate that they are paying attention to what the other person is saying, not to express
agreement with the concept Furthermore, when both parties are
of the same sex, the custom of shaking hands is very widespread in Vietnam, and this
People in America treat each other fairly and have freedom Therefore, American business culture is not too rigid about form, but
emphasizes on naturalness
-In terms of posture, Americans consider bowing as an act of humiliation When they want to assert
themselves to the other person, they tend to raise their heads and lean back Americans can put one foot on the other and lean back when talking to guests
-About shaking hands, Americans have a habit
of shaking hands firmly using the whole hand, not just the finger to show friendliness and enthusiasm A loose handshake can be seen as uncertain, lack of
confidence, and even aloof in a relationship
-In terms of facial expression, for
Trang 6action is performed both before and after the meeting They normally shake hands with two hands, with the left hand on top.If your partner is a woman, wait for them
to put out their hand first, if they don't want
to, give them a small bow
Americans, shaking their head from side to side means disagreeing Nodding means agreement Raise your eyebrows to show surprise
Perspectives at
work
Vietnam tends to be softer than American, the concept of work in Vietnamese culture is
"work to live", the manager's role is to promote unity, solidarity, and work efficiency shared;
Conflicts are resolved
by compromise and negotiation An effective manager is one who has the support of many others, not based on ability
In American culture, people "live to work" and always strive to get a raise and promotion based on their actual ability The American motto of life is "the winner takes it all", so Americans love to flaunt and discuss their
successes and achievements Americans tend to believe that people are always capable of doing things in
a better way
Trang 7Long-term bias
and Short-term
bias
Most businesses in Vietnam are long-term oriented Specifically,
in Vietnamese culture, truth depends on many variables such
as situation, context and time The Vietnamese display a traditional ability to adapt easily to changing conditions;
they very patiently wait for the results to
be achieved; respect the past
Meanwhile, America tends to be short-term In American culture, truth can only be "right" or
"wrong", judging things can only be "good" or
"bad" Americans often have little patience, waiting; disregard the past Americans often have a saying "Let the past rest in peace." What happened in the past is
no longer worth mentioning
Avoid Risks –
Take Risks
Based on opposing cultural value pairs, Dutch psychologist Geert Hofstede , Both Vietnamese culture and American culture are inclined towards risk taking, but in American culture, the level of risk taking is higher Vietnamese culture as well as American culture is very easy to accept new things; people tend to think that it is not necessary
to have many rules; work hard, listen to the opinions and views of others
-Above is a table comparing business culture between the US and Vietnam Here are some illustrations for the above 8 comparison factors:
Trang 82 Work style
3, Management style
4, Uniform
Blue : America
Red : VietNam
Blue : America
Red : VietNam
Blue : America
Red : VietNam
Trang 9Viet Nam
5 Cutural communication
American Viet Nam
6 Long-term bias and Short-term bias
Trang 10Viet Nam America
7 Perspective at work
8 Avoid Risks – Take Risks