20PL2-BE-Ex5-TranThiPhuongNhung

HO CHI MINH CITY UNIVERSITY OF TRANSPORTBUSINESS ETIQUETTE TOPIC: comparison of Invitation, visit and public place according to BE international and BE Vietnam Class : IEC20PL2 Student n

HO CHI MINH CITY UNIVERSITY OF TRANSPORT

BUSINESS ETIQUETTE

TOPIC: comparison of Invitation, visit and public place

according to BE international and BE Vietnam

Class : IEC20PL2

Student name : Nhung Tran Thi Phuong

Instructor : MSc Ngoc Nguyen Huu

Submission : september 8th 2021

Email: Iec20pl471@ut.edu.vn

1. I NVITATION AND VISIT

Business email

That’s a lot of communication

To clarify the e-content, mail's use

a concise and appropriate subject

line

Keep your e-mails short and sweet

Use an attachment for an e-mail

with a longer report

Check the spelling, grammar, and

punctuation in your e-mail

Before sending, double-check the

recipient's e-mail address

Include your full name, title,

company name, street address,

phone, fax, e-mail address, website,

and, if your employer requires it, a

disclaimer at the bottom of your

message

While we send a lot of emails,

many of them are not effective

Everyone’s inbox holds those

difficult to read or process emails,

hanging around because the

recipient is unclear on how to reply

or act Don’t let that happen to your

business emails Etiquette, style,

and format are essential to writing

emails that get results

This article will highlight best

practices and walk you through an

effective business email,

step-by-step By integrating these methods

into your email preparation, you

will write better emails and improve

overall communication

When sending emails abroad, always address the recipient formally and use the title (Mr./Ms.) unless the recipient specifically asks to use the recipient's name

Maintain a professional tone and intent throughout your e-mail

Let's use the metric measurements first, then the corresponding measurements used in the US: three meters (10 feet)

Use the following forms for dates, times, and totals that are common in your recipient's country: Instead of January 15, 2013, the date will be 15.01.13; 1300 hours will be used instead of 1:00 pm; and £ will be used instead of US$

Make sure you use both your own and the recipient's time zone when scheduling an e-mail meeting

Be patient with time zone changes and don't expect an immediate response as talking to a business partner in another country can take an extra day

Before sending a large email attachment, make sure you have permissions

Before you email your draft, review it one more time and make any necessary changes

Keep in mind the cultural differences

in the country where you do business

https://www.instr uctionalsolutions com/blog/busine ss-email

Inllustration

A sample email

Phone

When it comes to using the phone for

business in Vietnam, the restrictions are

the same as they are in other countries

-Remember that anyone with a cell

phone can record what you are saying,

take photographs, and/or send messages

letting others know where you are

-Turn off your phone’s ringer before

entering a meeting

If an important call is expected , inform

everybody beforehand

When you're out in public, don't talk on the phone Answer calls at least 10 feet away from the next person, according to the 10 feet rule

If you absolutely must make a call

in a public setting, go outside or to

a private location When you're out

in public, you can also set your phone to voicemail If you really must take the call, state that you are

-Keep your in-public phone

conservations short and use a low voice

- use a cell phone in public to talk about

personal or professional problems,

finances, or health issues

in a public location and that you will return the call as soon as possible

Keep business calls to a minimum during working hours You can't call at any hour just because it's a phone call

Inllustration

Visit

The tendency of Vietnamese

people to avoid discomfort can

occasionally lead to major

misconceptions "Yes" may not

always mean "yes." "No

problem," the Vietnamese say,

means "Yes, there is a problem."

All duties must be properly

investigated, if not

triple-checked, and then monitored on

a regular basis

Only a small percentage of

Vietnamese people speak

English fluently An interpreter is

usually required

Never interrupt someone, even if you strongly disagree with them

With the chairman's permission, take notes on what has been spoken and return to it later

When communicating, keep it short and sweet, and make sure what you say is suitable

Always inform the chairman unless

it is evident that others do not

Disseminating information about a meeting to others is a major breach

of business etiquette It is deemed private what has been discussed

http://www.ediplomat com/np/cultural_eti quette/ce_vn.htm https://www.columbu stech.edu/skins/userf iles/files/Training

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II- PUBLIC PLACE

Noise

Keep in mind, just like cosmopolitan,

that people may not be as enthusiastic

about the noise you're producing as you

are Shouting or chatting loudly,

laughing, using cell phones, and

listening to music are all examples of

this

It is considered unpleasant to speak

loudly and make extravagant gestures,

especially among ladies To show

respect, Vietnamese people frequently

lower their heads and do not look

directly into the eyes of their superiors

or elders To prevent conflict or

disrespect, many people will not

express their dissatisfaction

When you're out in public, keep

in mind that, while you may be excited and want to express it, others may not be as passionate about the noise you're creating

Others may not be interested in hearing what you have to say

Listen carefully to your words to prevent upsetting others, and only name persons or people you haven't seen in a while This is also true when it comes to laughing Don't laugh or talk on the phone too loudly if you don't want to bother the individuals next to you

https://vnexpress net/o-nhiem- tieng-on-o-viet- nam-trong-mat- khach-tay-4192654.html https://www.com

misceo-global.com/resou rces/country- guides/vietnam-guide

Inllustration

Between guys, handshakes are

acceptable Vietnamese women

are capable of doing the same,

but they prefer not to

- Both men and women are

hesitant to publicly express

their affections for one another

-Never put your hand on

someone's head

-Point with your hand rather

than your finger

-Never throw something over

someone's shoulder

- Touching someone's shoulder

is impolite - Touching

someone of the opposing sex is

impolite

Be aware of your verbal and nonverbal communication when you're hanging out with

a large group of individuals Avoid swear phrases that may offend people while there are youngsters present Do not dispute or say anything critical in front of others Pointing at individuals and making disrespectful hand gestures like raising the middle finger should

be avoided

It is never proper to answer the phone, text, or even look at the screen frequently in a social setting

Try to stay away from scary or unpleasant behaviors From time to time, give a friendly smile to others

Kind If assistance is required, provide it In other words, act as if your mother is looking over your shoulder

https://www.q dnd.vn/dien- dan-chu- nhat/ung-xu- van-hoa-noi- cong-cong-587497

Inllustration

In Vietnam, this culture is in many places, many

people have not paid attention, have not been

educated and trained to become a habit We go to

the restaurants, drink will see very clearly It seems

that ordering food, drinking excess, tossing,

throwing, leaving messy, messy is quite common

I'm waiting to be shown to a seat

The individual who is the oldest should occupy the

first seat

Both hands should be used to transfer the dish

The most widely used utensils are chopsticks and

flat spoons

Hold the spoon in your left hand when eating soup

Make a concerted effort to complete everything on

your to-do list

Place your chopsticks on top of the rice bowl when

you're through eating

Keep your mouth shut when using a toothpick

To find food, avoid digging into the platter

Use your table manners if you're eating in a public area Use your utensils appropriately and avoid picking up food that can

be picked up with a fork

or spoon with your hands

https://hanin ox.com/tin- tuc/van-hoa- an-uong-noi- cong-cong-37.html

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