Tài liệu ePayments - slide docx

Conditions - Modern banking systems - Businesses are connected to internet, to banks - Legal framework laws, decree, e-UCP.... Current status of banking system - 1998, World Bank project

ePayments February 28, 2001

Conditions

- Modern banking systems

- Businesses are connected to internet, to banks

- Legal framework (laws, decree, e-UCP )

- Security infrastructure for online payments

- Purchase habits, business culture

Current status of banking system

- 1998, World Bank project Modernizing the banking ans “

- 1998, World Bank project Modernizing the banking ans “

payment system in Vietnam”

- Six major commercial banks completed in 2003

+ Vietcombank, Techcombank, AgriBank, IDB, Exim Bank, Marine Bank

- Implemented SWIFT (Society of Worldwide Interbank

Financial Transactions www.swift.com)

- ATM systems

- Internet Banking

Some barriers to e-payment

- Legal values of electronic-documents in finanace, banking

- Sucurity infrastruture, especially comsumer s “ ’

- Sucurity infrastruture, especially comsumer s “ ’

protection”

- Promote e-payment services to each businesses

- 2006: trial process

Details: Report VN s Ecommerce status’

Details: Report VN s Ecommerce status’

www.mot.gov.vn; www.ftu.edu.vn

Tools: Payment card

- Credit card: since 1996, 10 major banks, 2004: 125.000 cards, increase rate 49%/year

- Debit card: since 2002, 15 major banks, 760.000 cards, debit, small payments, money transfer 10.000 card

acceptance points, 800 ATMs

- Purchase card: Viet Travel, Saigon Tourist, Citymart,

www.golmart.com.vn

Issues

- Order of account holders & digital signatures

- Desides credit card, the other cards do not use for online payment

- E-commerce process is not completed without payment

 Current solutions:

- Business  Banks s clients Banks s clients’’

- Process of payment:

Process of payment (example 1)

www.vdcsieuthi.com.vn

- Customers complete purchase orders, confirm payment order (payment modules on the website)

- VDC forward card s info to ACB to verify’

- VDC forward card s info to ACB to verify’

- ACB confirmed, debit customer s account’

- ACB confirmed, debit customer s account’

- VDC confirmed acceptance, proceed delivery

- Delivery receipt, customer s acceptance, VDC forward the ’

- Delivery receipt, customer s acceptance, VDC forward the ’

receipt to ACB

- ACB credit VDC s account’

- ACB credit VDC s account’

Note + VDC, customers have account at ACB

+ ACB charge fee on each transactions

E-payment (example 2)

Online Bill payment

- For electricity, water, telephone, internet

- Payment through internet

- Tools: credit card, debit card, purchasing cardwww.ebill.com.vn

Sample:Online payment systesm of VASC

Major issues (1)

- Seller s SW/payment module to accept payments from ’

- Seller s SW/payment module to accept payments from ’

custmers

Bank or Ecommerce solution provider

JAN 03 Payment Methods

• Card holder not present

• Broken & returned goods

JAN 03 Payment Methods

Credit, Debit, or Charge Card

Online Payment Processing

JAN 03 Payment Methods

Systems that Support Order

Processing

Order Processing Systems

Eleventh Edition

James A O’Brien Introduction to Information Systems 26

Irwin/McGraw-Hill Copyright © 2002, The McGraw-Hill Companies, Inc All rights reserved.

Electronic Payment and Security Systems

Merchant’s Web Server

Merchant’s Web Server

Client Browser

Client Browser

Payment Server

Payment Server

Electronic Cash

Cybergold Qpass

E-Bill Payment

CheckFree BillerXpert

JAN 03 Payment Methods

Security

Electronic Wallet

Major issues (2):

- Merchant s account’

- Merchant s account’

- When merchant s involved in online-payment acceptance’

- When merchant s involved in online-payment acceptance’

5 6

History of internet & ecommerce

10 July 2002

2 Các giai đoạn phát triển của E-Commerce

3 giai đoạn phát triển chính

Thương mại Thông tin (i-Commerce)

Thông tin ( Information) lên mạng web Trao đổi, đàm phán, đặt hàng qua mạng (e-mail, chat, forum ) Thanh toán, giao hàng truyền thống

Thương mại “ cộng tác ” (c-Business)

Integrating / Collaborating

Nội bộ doanh nghiệp các bộ phận lkết

doanh ( connecting)

Thương mại Giao dịch (t-Commerce)

Hợp đồng điện tử (ký kết qua mạng) Thanh toán điện tử (thực hiện qua mạng) (online transaction ),

1.

3.

2.

Electronic Marketplaces Will Join People Together In Real Time

eMatrix

Nhà sản xuất

Người cung cấp

Major issues (3)

- Merchant s account’

- Merchant s account’

- Online payment process

- Which products are suitable with e-commerce?

Amazon.comTerm insurance

Estate planning

Groceries

Major issues (4):

- Merchant s account’

- Merchant s account’

- Online payment process?

- Which products are suitable for e-commerce?

- SW solution for e-payments

Ecommerce website’s Modules

 Electronic cash

 Electronic wallets

 Credit, charge, debit, and smart cards

E-Payment system

E-payment Process

Three basic activities

• Enterprise needs:

– Web design

– Web hosting

– SSL + Payment Gateway + Fraud Prevention

• Online payment is very important (security, complete process of ecommerce)

barriers to online purchases

Source: Price Waterhouse Coopers 2000

Eleventh Edition

James A O’Brien Introduction to Information Systems 43

e-Commerce Success Factors

Selection & Value

Performance & Service

Look & Feel Advertising & Incentives

Personal Attention Community Relationships

THANK YOUQuestions & Answers