đề tài airport operation manager

Thông tin tuyển dụng 1: JOB DESCRIPTION Airport Operations & Facilities Manager Date Prepared: October, 2017 SUMMARY: Under limited supervision, the Airport Operations & Facilities Manag

HỌC VIỆN HÀNG KHÔNG VIỆT NAM KHOA VẬN TẢI HÀNG KHÔNG



BÀI TIỂU LUẬN GIỮA KÌ

Môn: QUẢN LÝ KHAI THÁC CẢNG HÀNG KHÔNG-SÂN BAY

Đề tài: AIRPORT OPERATION MANAGER

Giáo viên hướng dẫn

ThS Phan Thị Như Quỳnh

TP Hồ Chí Minh – NGÀY 1 THÁNG 6 NĂM 2020

MỤC LỤC

Thông tin tuyển dụng 1: 1

Thông tin tuyển dụng 2: 4

Thông tin tuyển dụng 3: 9

Thông tin tuyển dụng 4: 12

Thông tin tuyển dụng 5: 16

Thông tin tuyển dụng 6: 17

Phụ lục 20

Tài liệu tham khảo 21

Thông tin tuyển dụng 1:

JOB DESCRIPTION Airport Operations & Facilities Manager Date Prepared: October, 2017

SUMMARY: Under limited supervision, the Airport Operations & Facilities Manager is responsible

for day-to-day management of all airport operational functions including: security, airport facilities,

grounds, and building maintenance; environmental compliance and general aviation programs TheAirport Operations & Facilities Manager will serve as primary liaison with the Federal AirportAdministration (FAA) for the purpose of ensuring FAR Part 139 compliance; performs related duties,

as required

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities

Act, may include any of the following representative duties, knowledge, and skills This is not a

comprehensive listing of all functions and duties performed by incumbents of this class; employeesmay be assigned duties which are not listed below; reasonable accommodations will be made asrequired The job description does not constitute an employment agreement and is subject to change atany time by the employer Essential duties and responsibilities may include but are not limited to thefollowing:

 Ensure operational compliance with applicable federal, state, and local laws, rules, regulations,and ordinances

 Plan, organize, coordinate, direct, train, and mentor subordinate staff in the daily operations ofthe Airport

 Manage the airport facilities, grounds, buildings, and infrastructure

 Manage the airport environmental compliance programs, which include storm water, airquality, and those that are lease directed

 Manage the commercial drivers and employee safety programs, including the Illness and InjuryPrevention Program

 Serve as the Airport Security Coordinator, as defined by the Transportation SecurityAdministration (TSA)

 Assist in the preparation and monitoring of annual operating budgets

 Read and interpret construction plans, maps, specifications, and technical manuals

 Review invoices, project bids, vendor quotes, and approve expenditures

 Draft project cost estimates and bid documents

 Manage various projects, including those performed by vendors and contractors

 Draft, edit, and review grant applications

 Compile information and write reports for various governmental entities

 Inspect airport facilities, grounds, buildings, construction sites, and tenant leasehold areas

 Ensure lease and safety compliance

 Respond to a wide variety of requests for service, tenant complaints, and emergencies

 Coordinate Airport activities with the general public, contractors, tenants, regulatory agencies,consultants, other governmental entities, and others

 Represent the City and the Airport at various public meetings and events

 Provide staff with technical and strategic direction

 Assist the Airport Director in coordinating emergency and security exercises

 Build effective teams and provide efficient customer service

 Conduct performance evaluations

 Reward and/or disciplines employees

Respond to afterhours emergencies on a 24/7 basis

MINIMUM QUALIFICATIONS:

Education, Training and Experience Guidelines:

Bachelor’s degree in Airport Management or Business Administration or a closely-related field ANDfive years professional airport operations experience INCLUDING three years of supervisory ormanagement experience; OR an equivalent combination of education, training, and experience

Knowledge of:

City policies and procedures

Principles and practices of public administration, contract and lease administration, constructionand project management

 Effective employee supervision including training, work evaluation, and discipline

Daily operations and maintenance practices of a public airport, including FAR Part 139

 Airport security procedures

 Airfield and facility maintenance procedures

 Airport access control system

 Airport Rules and Regulations

 Contract compliance management

Municipal budgeting and purchasing procedures

 Modern office equipment including computers

 Airport Certification Manual and the Rules and Regulations

 Environmental compliance

Safety practices and procedures including confined space entry requirements, lockout/tagoutregulations, equipment operations, and airfield safety

Skill in:

 Using initiative, discretion, and judgment within established procedures, guidelines, and rules

 Defining problems, establishing facts, and drawing valid conclusions

 Managing situations requiring diplomacy, fairness, firmness, and sound judgment

 Interpreting and applying City, state, and federal policies, laws and regulations

 Critical thinking, interpersonal relations, and multi-tasking

 Selecting, training, supervising, evaluating staff, and coordinating the work of technicalpersonnel

 Performing administrative duties involving the use of independent judgment, discretion, andconfidentiality

 Prioritizing and scheduling workload to ensure completion when faced with deadlines oremergencies

 Effectively resolving employee or tenant complaints

 Effectively managing and resolving conflict or disputes among employees

 Communicating effectively, both verbally and in writing

 Operating a personal computer and various software applications

 Establishing and maintaining cooperative working relationships with managers, supervisors,employees, Air Quality Management District, tenants, contractors, suppliers, equipmentmanufacturers, external public and private agencies/organizations and the general public

 Applying safe work practices

LICENSE AND CERTIFICATION REQUIREMENTS:

Must possess a minimum of a valid California Class “C” driver’s license upon hire and maintainthroughout the length of employment with the City of Victorvil

Successful completion of an FAA-endorsed Basic Airport Safety & Operations Specialist School orPavement Management Course

Must maintain airport security clearance and driving privileges

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

Work is performed in both an office and field environment in close proximity to other workers Dutiesoutdoors require exposure to a variety of environmental conditions such as wide temperaturevariations, noise, vibrations, fumes, smoke, grease, machinery, and its moving parts, odors, and dust.Incumbent have the mobility to visit various job sites on an occasional basis, and perform physicallydemanding tasks which require the ability to stand, walk, bend, stoop, climb, lift moderately heavyobjects, and climb ladders at various heights Incumbent must be able to see within the normal distanceand in color with or without correction and have the ability to read printed material Incumbent must bephysically able to perform strenuous work and in sufficient physical condition to safely perform theduties of the position Must be able to lift up to 50 pounds Incumbent will be required to respond toemergencies after regular working hours and on weekends Incumbent must have the stamina to worklong hours and attend night meetings after regular working hours

Thông tin tuyển dụng 2:

Provides Direction To: Airport Maintenance Supervisor,

Environmental Compliance Officer, AirportPatrol Supervisor, and Accounting

AssistantExemption Status: Exempt

GENERAL PURPOSE:

Under administrative direction, manages and coordinates the operations, and security of the City’sairport; ensures that Airport operating practices comply with a range of State and federal safetylaws, operating regulations, and environmental requirements; coordinates airport constructionprojects and manages staff; and performs related duties as assigned

DISTINGUISHING CHARACTERISTICS:

The Airport Operations Manager is a managerial level airport administration position requiringprofessional knowledge and supervisory accountabilities This position requires a thoroughknowledge of hub carrier airport laws and is distinguished from supervisory staff by itsunderstanding of operational standards, and safety and security regulations Work is performed inaccordance with policies established by the Airport Director The Airport Operations Managerclass is distinguished from the Airport Operations Supervisor, and the Airport Patrol Supervisor byits broader accountability for interdivisional operations, projects, and compliance monitoring, andgreater scope of supervision and policy-making authority

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The duties listed below are intended only to illustrate the various types of work that may beperformed The omission of specific statements of duties does not exclude them from the position

if the work is similar, related, or a logical assignment to the class

Provide exemplary customer service to all individuals by demonstrating a willingness to beattentive, understanding, responsive, fair, courteous and respectful, and to actively participate inmaintaining a positive customer service environment

Manages the day-to-day airport operations, and security functions

Ensures compliance with Federal Aviation Administration (FAA) and Federal Aviation Regulations(FAR) Part 139 Certification requirements; maintains and updates the Airport CertificationManual

Ensures compliance of Airport Security Program with Transportation Security Administration(TSA) Regulations Part 1542 security regulations; manages daily security operations

Manage Airport Credentialing/Airport ID functions in Compliance with federal requirements andthe Airport’s Security Program

Coordinates Airport construction projects with staff, FAA Tower personnel, TSA, and othergovernmental planning and regulatory agencies

Selects, trains, and evaluates Airport operations and security staff.

Develops, reviews, and administers division budgets for operations, and security; assists with thepreparation of the Capital Improvement Program budget

Manages the Airport’s Noise Abatement Program, including handling of supervising complaintresponses, and the activities of the Noise Abatement Committee

Develops and directs the FAA-required Airport emergency response plans and oversees stafftraining; plans and conducts ongoing safety and job training

Acts as liaison for FAA required Aircraft Rescue and Firefighting services provided by the SantaBarbara Fire Department, and any TSA required law enforcement services

Ensures compliance with environmental regulations including storm water, hazardous materials,and wetlands preservation; maintains and updates Environmental Compliance Manual

Recommends and helps develop general policies for Airport operations, maintenance, and securityactivities

Develops and administers Commercial Ground Transportation Programs, including fees andoperating procedures

May act in the absence of Airport Director

QUALIFICATIONS GUIDELINES:

Knowledge:

Federal and state laws and regulations governing the operations of a municipal airport such asFederal Aviation Administration regulations, Transportation Security Administration Regulations.Occupational Safety and Health Administration (OSHA) regulations; Americans with DisabilitiesAct (ADA) requirements; state and federal procurement processes; State Water Quality Boardstorm water rules and regulations

Airport safety and security programs and guidelines; Contingency and Emergency Procedures;emergency planning and response

Airport Certification Manual requirements; General Airfield and Building Maintenance Practices;Environmental regulations and review process; Wildlife Control Principles and techniques

Principles, methods and practices pertaining to the operation of a FAA Certified Part 139municipal airport

Methods, practices, equipment and materials used in the maintenance and operation of amunicipal airport

Project administration and program administration

Principles and practices of budget preparation and administration

Principles of employee supervision, selection, training, work evaluation and discipline

Skills:

Operate personal computer hardware and utilize word processing, spreadsheet, and relatedsoftware programs; operate a calculator

Utilize two-way radio and aviation radio

Operate a motor vehicle

Ability to:

Plan, organize, and implement division goals, projects, policies, and practices

Analyze and solve problems; interpret contracts and requirements

Interpret, analyze, apply and implement complex laws, regulations, manuals, and other materials.Communicate clearly and concisely and create effective oral and written presentations

Prepare clear, concise, and complete reports and correspondence

Prepare, monitor and administer division budgets.

Establish and maintain cooperative working relationships with the City staff, contractors,consultants, government officials, tenants, the public and citizen groups encountered in the course

of the work

Plan, oversee, coordinate, and evaluate the work of supervisory and support staff

Exercise independent judgment and initiative within established guidelines

Work independently

Education/Training/Experience:

A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from acollege or university with a Bachelor’s degree in airport management, public administration,business administration or related field and five years of managerial experience in the operation

of a small hub Air Carrier municipal airport

Licenses, Certificates; Special Requirements:

A valid Class C California driver's license and the ability to maintain insurability under the City'sVehicle Insurance Policy Ability to work extended hours or be on-call to respond to Airportemergencies or special events

Certification as an Airport Security Coordinator

Possession of a Pilot’s License and operational understanding of aircraft are desirable

Aviation professional certification such as C.M or A.A.E are desirable

PHYSICAL AND MENTAL DEMANDS:

The physical and mental demands described here are representative of those that must be met byemployees to successfully perform the essential functions of this class Reasonableaccommodations may be made to enable individuals with disabilities to perform the essentialfunctions

Physical Demands:

While performing the duties of this class, the employee is regularly required to sit, stand, walk, talk,and hear, both in person and by telephone; use hands to finger, handle, feel or operate standard officeequipment; and reach with hands and arms The employee is occasionally required to walk and stand.The occasionally lifts and carries records and documents weighing less than 20 pounds Specific visionabilities required by this job include close vision and the ability to adjust focus

Mental Demands:

While performing the duties of this class, the employee is regularly required to use oral and writtencommunication skills; read and interpret complex data; thoroughly analyze and solve problems;exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning;establish priorities and work on multiple assignments and projects concurrently; meet intense andchanging deadlines given continual interruptions; and interact appropriately with staff, management,City officials, Airport regulatory officials, citizens groups, and others in the course of work

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this class Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential functions The employee typicallyworks in office conditions; the noise level is usually quiet However, the employee is occasionallyexposed to loud aircraft engine noise during testing and take-offs while conducting inspections oraccompanying parties on airport tours, as well as dust and fumes Occasional driving is required toattend meetings at various City facilities, training sites, and public and private events

Thông tin tuyển dụng 3:

Class Specification – Airport Operations Manager

Summary Statement:

The purpose of this position is to manage the airport operations department consisting of OperationsAgents, Badging and Security, and Communications in order to ensure compliance of all federal aviationand transportation security regulations This is accomplished in part by acting as the primary AirportSecurity Coordinator (ASC) and incident commander; training staff and users of the airport on regulatoryrequirements and procedures of the airport operations department; finding and correcting discrepancies; andplanning, developing, and implementing emergency procedures Other duties include: managing workneeded on the airfield, air service ramp and public areas of the airport (including, but not limited to:painting, asphalt repair, rubber removal, mowing, etc.), employee parking regulation, and the access controlprogram to ensure TSA compliance; coordinating tenant, FAA, and military operation issues on behalf ofthe airport; and acting as the manager on call Also manages and supervises the snow removal process at theairport including team schedules and call outs

Essential Note: Regular and predictable attendance is an essential function in the performance

Functions of this job

Time % Note: Time spent on each essential function will vary based on operational needs and is onlyintended to be an approximation over the course of a full year.40% Train and implement regulatory compliance by educating employees on FAA and TSA

requirements; assign duties and responsibilities to staff; evaluate processes within thedepartment; develop and present procedural requirements to staff, tenants, FAA, andTSA; monitor, evaluate, implement, and investigate the safe and efficient use of apublic use airport

20% Manages staff and policies by supervising administrative, operations, and

communications center staff; hires, trains, and administers performance goals andobjectives for all staff; counsels and administers disciplinary action up to termination;

Job Title Airport Operations Manager FLSA Status Exempt Band MGR Probationary Period 12 Months

and monitors payroll and other personnel policies for compliance and consistency withother departments.

20% Train and implement emergency plan by overseeing the development of training

documents; reviews and analyzes emergency plans; presents and coordinates planswith mutual aid agencies; prepares documents, verbally communicates, and presents

to internal personnel and external agencies; coordinates responsibilities of multipleagencies; directs, organizes, schedules, evaluates, and corrects performance of personnel