GRADUATED PAPER biên phiên dịch

I translate chapter 3 & 4 fromEnglish into Vietnamese named: “IMPROVING TOURISMCOMPETITIVENESS & TOURISM –A TOOL FOR SUSTAINABLEDEVELOPMENT” of the report: “THE 2015'S ANNUAL REPORT OFWO

GRADUATION PAPER

NGUYEN THI XUYEN

AN ANALYSIS OF THE SUGGESTED

TRANSLATION OF PARTS 3 & 4 FROM THE 2015’S ANNUAL REPORT OF WORLD TOURISM

ORGANIZATION - UNWTO

Code : K19.701

Course : 2013 - 2017

DA NANG – May 2017

GRADUATION PAPER

NGUYEN THI XUYEN

AN ANALYSIS OF THE SUGGESTED

TRANSLATION OF PARTS 3 & 4 FROM THE 2015’S ANNUAL REPORT OF WORLD TOURISM



In the completion of this graduation paper, I would like to express my specialthanks to my supervisor, the teachers of the Department of ForeignLanguages, my parents, and my friends

First of all, I would like to express my deepest gratitude to my supervisor,Tran Thi Tho, M.A, who enthusiastically provides me with useful advice onevery problem, invaluable critical feedbacks and encouragement foraccomplishment of the report Without her guidance and valuable comments, Icould hardly finish this graduation paper

Second, I would like to sincerely thank the leadership and the teachers of theDepartment of Foreign Languages for providing useful knowledge sourcesand directing me during my four academic years

Finally, I am indebted to my family members and my friends who werealways beside me and supported me during my research completion

I hope to receive the sympathy from teachers because of the shortcomings inthis graduation

I wish all of you good health and success!

Yours sincerely!

STATEMENT OF AUTHORSHIP



There had not been any published Vietnamese edition of the book containingthe translated chapter until I started working on my graduation paper Mygraduation paper also doesn’t copy any parts of content in other graduationpapers in any universities It uses information from other chapters in the samebook

Any source of references is cited and acknowledged in the REFERENCES.This graduation paper has not been submitted for award of any degree ordiploma in any other tertiary institution

Danang, May 4 th , 2017

NGUYEN THI XUYEN



This graduation paper is about Tourism field I translate chapter 3 & 4 (fromEnglish into Vietnamese) named: “IMPROVING TOURISMCOMPETITIVENESS & TOURISM –A TOOL FOR SUSTAINABLEDEVELOPMENT” of the report: “THE 2015'S ANNUAL REPORT OFWORLD TOURISM ORGANIZATION – UNWTO” Besides, I also analyzesome necessary issues such as vocabulary and structure in this chapter Inaddition, through this graduation paper, I myself find out some difficultiesthat I and other students fell confused in Tourism translation and put forwardsome effective solutions

DMO: Destination Management Organization

NTO: National Tourism Organization

NTA: National Tourism Administration

MCCI: Meetings, Congresses, Conventions and IncentivesTCQLĐĐ: T ch c qu n lí đi m đ nổ ứ ả ể ế

CTS: Committee on Tourism and Sustainability

UBDLVPTBV: U ban du l ch và phát tri n b n v ngỷ ị ể ề ữ

STATEMENT OF AUTHORSHIP ii

ABSTRACT iii

ABBREVIATIONS iv

PART A: INTRODUCTION 1

1 Rationale 1

2 Aims and Objectices 2

3 Scope of the study 2

3.1 Text Features 2

3.2 The Text Length 3

3.3 The Text Organization 3

3.4 The Text Source 3

4 Methodology of the study 3

5 Organization of the study 4

PART B: DEVELOPMENT 5

CHAPTER 1: THEORETICAL BACKGROUND 5

1.1 Translation Theory 5

1.1.1 Concepts of translation 5

1.1.2 Rules of translation 6

1.2 Principles and Methods of Translation 7

1.2.1 Principles 7

1.2.2 Methods of Translation 9

CHAPTER 2: SUGGESTED TRANSLATION 13

CHAPTER 3: ANALYSIS 46

3.1 Vocabulary 46

3.2.3 Word compounds with no dictionary equivalences 54

3.2 STRUCTURES 57

3.2.1 Complex structures 57

3.2.2 Structures with passive voice 64

CHAPTER 4: DIFFICULTIES AND SOLUTIONS 68

4.1 Difficulties 68

4.2 Solutions 69

PART C: CONCLUSION AND SUGGESTIONS 71

1 Conclusion 71

2 Suggestions 71

2.1 Implications for Learners 71

2.2 Implications for teaching 72

REFERENCES 74 SUPERVISOR’S COMMENTS

PART A: INTRODUCTION

1 Rationale

Along with the development of science and technology, living standards

of people have improved Tourism needs of people are more and moreincreasing The economy development contributed to create conditionsfor tourism development Since tourism valued and developed, thetourism competition of the countries in the world has increased fiercely.Especially, in 2015 tourism continued to be a driver key of the globaleconomic recovery, and a vital contributor to job creation, povertyalleviation, environmental protection and multicultural peace andunderstanding across the globe And I chose the report "UNWTO annualreport 2015" of the UNWTO (United Nation World Tourism Organization)

to translate, especially chapter 3 "Improving tourism competitiveness”and Chapter 4 "Tourism – a tool for sustainable development", it hasshowed exactly that

Tourism has developed around the world The number of touristsincreases every year That makes the background motivation for tourismdevelopment of more advanced countries

Besides, I also would like to introduce this report to Vietnamese readersand especially the tourists know how tourism in 2015 changed, and also

to help travel companies in the world as well as domestic businessesunderstand the situation on the world tourism in 2015

That is why I chose this text to translate I hope it can bring goodknowledges for you and all the readers

2 Aims and Objectices

In order to support the major aims, some following objectives areposed for the study:

- To provide readers with a translated version of two chapters of one

of the annual report for countries focusing on tourism

- To show my ability and skill in translating document as well as inenhancing my tourism knowledge

- To analyze difficult words, phrases, or structures which easilymakes misunderstand for readers

3 Scope of the study

In this graduation paper, I offered a translated version from thesource language in English to the target language in Vietnamese of thechapter 3 and chapter 4 of the report “UNWTO annual report 2015” Inaddition, I would like to suggest an analysis of the original version as well

as the difficult words, phrases, and structures

I chose the chapter 3 “Improving tourism competitiveness and Chapter 4

" Tourism – a tool for sustainable development” to translate and analyse

It is considered two of the best chapters of the report It is said that how

to enhance tourism competitiveness in chapter 3 and the sustainabledevelopment of world tourism in 2015 in chapter 4.

3.2The Text Length

The chapters which I chose includes about nearly four thousand fivehundred words in 19 pages Besides, the language and the level ofdifficulty of this text are quite suitable for a fourth-year student

3.3The Text Organization

The text includes two part :

Part one: Original version

Chapter 3 : “Improving tourism competitiveness”

Chapter 4: " Tourism – a tool for sustainable development”

Part two: Suggested version

3.4The Text Source

“Improving tourism competitiveness” and " Tourism – a tool forsustainable development” are the chapter 3 and chapter 4 of the report

“UNWTO annual report 2015” written by United Nation World TourismOrganization in 2015 This report was originally published in the spring

of 2016 by World Tourism Organization (UNWTO)

4 Methodology of the study

In order to meet the aims, the study used some different methods.The study begins with qualitative method which helps build thetheoretical background, and list the difficulties through translating.Besides, I need a lot of time to find out about difficult phrases orabbreviated name of the organizations Analytic and descriptivemethods, on the other hand, involve in the description troubles intranslating and analysis to find out the best suggestions to have the best

translated version, based on which generalizations are made as thefindings of the study.

5 Organization of the study

This paper includes three parts:

PART A: Introduction

This part includes rationale; aims and objectives; scope of thestudy; text features, text length, text organization, text source; method ofstudy and organization of the study

PART C: Difficulties and Solutions

This part shows the difficulties in the process of translation and givesome suggestions to solve the difficulties

PART B: DEVELOPMENT CHAPTER 1: THEORETICAL BACKGROUND

On the other hand, Pinhhuck (1977:38) in his book, “ translation

is the process of finding a target language (TL) equivalent from a sourcelanguage (SL) utterance ”

Meanwhile, Foster (1958:1) had different opinion about translation:

“Translation is the act of transferring through which the content of a text

is transferred from the SL into the TL”

In “A Textbook of Translation” of Peter Newmark (1988) said thattranslation is a craft consisting in the attempt to replace a writtenmessage and/or statements in one language by the same message and/orstatement in another language

Translation according to Oxford Advanced Leaner’s Dictionary is “[1] theprocess of changing something that is written or spoken into anotherlanguage [2] a text or word that has been changed from one language into

another” These concepts support the idea that translation is a complexprocess which requires also theoretical knowledge as well as practicalexperiences.

1.1.2 Rules of translation

Based on the document “ Theories of translation” edited and complied by

Mr Nguyen Manh Quang from Duy Tan University, I mention some ruleswhich are relevant to all translation to help translators to evaluate theirown work Besides, I also have some examples from " Luyen dich VietAnh" book, edited by authors Minh Thu and Nguyen Hoa to clear theconcepts Below are some general rules with are relevant to alltranslation

The rule of proximity :

When modifying any item of language, the modifier must be placedclosest to that item even though the modifier is a single word, a phrase orclause

As in these examples:

Only David plays piano at the store => Ch có David ch i piano c a hàng ỉ ơ ở ử David only plays piano at the store =>David ch ch i piano c a hàng ỉ ơ ở ử

The rule of parallelism

The speech element of the same grammatical function must be performed

in an only similar structure form For example:

He enjoys reading plays and poetry.

She sings and dances beautifully.

1.2 Principles and Methods of Translation

I also get some examples from Internet source to clear the concepts.Furthermore, from "A textbook translation" of New Mark, I had someprinciple and method of translation as follow:

1.2.1 Principles

1.2.1.1 Meaning

The translation should reflect accurately the meaning of the original text.Nothing should be arbitrarily added or removed, though occasionally partof

the meaning can be transposed

For example: She did it with the reluctance

Cô y làm vi c v i s mi n c ấ ệ ớ ự ễ ưỡ ng

1.2.1.2 Form

The ordering of words and ideas in the translation should match theoriginal as closely as possible.This is particular in the form and order ofwords This is also probably essential in translating legal documents,guarantees, contracts, etc.) But differences in language structure oftenrequire changes in the form and order of words

For example: It was for my brother that my father repaired the bicycle.

Đó là vì anh trai tôi mà b tôi s a chi c xe đ p này ố ử ế ạ

1.2.1.3 Register

Languages often differ greatly in their level of formality in a specificcontext To resolve these differences, the translator must distinguish

between formal or fixed expressions and personal expressions in whichthe writer or speaker sets the tone

For example: Sorry for being late/ I'm sorry I'm late?

1.2.1.4 Source language influence

Many translations do not sound natural This is because the translator’sthoughts and choices of words are too strongly influenced by the originaltext A good way to avoid this is to set the text aside and translate a fewsentences from memory in order to get the natural patterns of thought inthe target language

For example: The main focus of the Meeting was on policing and law

enforcement in the sphere of child protection in tourism.

=> Tr ng tâm chính c a H i ngh d a trên vi c th c thi chính ọ ủ ộ ị ự ệ ự sách và pháp lu t lĩnh v c b o v tr em trong du l ch ậ ở ự ả ệ ẻ ị

1.2.1.5 Idiom

Idiomatic expressions - including similes, metaphors, proverbs, sayings,jargon, slang, colloquialisms, and phrasal verbs - are commonly hard totranslate

For example: Đ ườ ng nào cũng v La Mã ề

=>All roads lead to Rome (close equivalents)

1.2.1.6 Style and clarity

The translator should not change the style of the original as much aspossible Changes are likely to happen if it necessary such as, manyrepetitions or mistakes in writing

For example: She looked at, pointed her finger hand, and shouted me

during the party.

For example:

Source text: She is deaf to all his advice.

Target text: Cô ta đi c v i t t c nh ng l i khuyên c a anh ta. ế ớ ấ ả ữ ờ ủ

1.2.2.2 Literal translation

The SL grammatical construction is converted to the nearest TLequivalents but the lexical words are again translated singly, out ofcontext For example:

Source text: This programe is sponsored by Walls.

Target text: Ch ươ ng trình này do hãng Walls tài tr ợ

1.2.2.3 Faithful translation

A faithful translation is used when translators want to reproduce theprecise contextual meaning of the SL within the restriction of the TL

grammatical structures It converts cultural words but reserves thedegree of grammatical and lexical “abnormality” in the translation Itattempts to be completely faithful to the intentions and text-realization ofthe SL writer For example:

Source text: Children shall be pro-tected from abuse and neglect.

Target text: Tr em c n đ ẻ ầ ượ c b o v kh i s l m d ng và l là ả ệ ỏ ự ạ ụ ơ

1.2.2.4 Semantic translation

Semantic translation differs from faithful translation only in as far as itmust take more account of the aesthetic value of the SL text,compromising on “meaning” appropriate so that no assonance, word-play

or repetition jars in finished version

For example:

Source text: She has a sunny smile on her face.

Target text: Cô bé có g ươ ng m t v i n c ặ ớ ụ ườ ỏ i t a n ng ắ

1.2.2.5 Adaptation translation

This seems to be the freest form of translation It is used mainly for playsand poetry in which the themes, characters and plots are usuallypreserved, the SL culture converted to the TL culture and text rewritten

by an established dramatist or poet has produced many poor adaptationsbut other adaptation has “rescued” period plays

For example:

Source text: Thà m t phút huy hoàng r i ch t t t ộ ồ ợ ắ

Còn h n bu n le lói su t trăm năm ơ ồ ố

(Xuân Di u) ệ

Target text: It would rather the victorious brightness

In an only moment the centenary twinkle

1.2.2.6 Free translation

This reproduces the matter without the manner, or the content withoutthe form of the original Usually it is a paraphrase much longer than theoriginal, a so-called “intralingua translation”, often prolix and pretentiousand not translation at all

For example:

Source text: The film is beyond any words.

Target text: B phim không chê vào đâu đ ộ ượ c

1.2.2.7 Idiomatic translation

Idiomatic translation reproduces the “message” of the original but tends

to distort nuances of meaning by preferring colloquialisms and the idiomwhere these do not exists in the original For example:

Source text: Birds of a feather flock together

Target text: Ng u t m ng u, mã t m mã ư ầ ư ầ

1.2.2.8 Communicative translation

Communicative translation attempts to reader the exact contextualmeaning of the original in such a way that both content and language arereadily acceptable and comprehensible to the readership For example:

Source text: Safety In the United State, the Food and Drug Administration

(FDA) applies strict controls before authorizing the launch of a new drug

on the American market.

Target text: S an toàn Mỹ, C c Qu n Lý D ự Ở ụ ả ượ c và Th c Ph m áp ự ẩ

d ng s ki m soát nghiêm ng t tr ụ ự ể ặ ướ c khi cho phép đ a ra th tr ư ị ườ ng Mỹ

m t s n ph m d ộ ả ẩ ượ c m i ớ

CHAPTER 2: SUGGESTED TRANSLATION

1 Chapter 3 Improving

tourism competitiveness

Tourism destinations and

enterprises rely on sound and

dependable tools in order to adapt

and develop in a rapidly

transforming global marketplace In

2015, UNWTO provided marketing

intelligence, statistics and research

on key tourism trends while

organizing several international

events and implementing

cooperation projects with the aim

of fostering the competitiveness of

tourism destinations in key areas

management,marketing, crisis and

emergency management, quality,

and tourism measurement and

analysis

l c c nh tranh du l ch ự ạ ị

Các đi m đ n du l ch cùng cácể ế ịdoanh nghi p d a vào các phệ ự ương

ti n t t và đáng tin c y đ thíchệ ố ậ ểnghi và phát tri n trong m t thể ộ ị

trường toàn c u bi n đ i nhanhầ ế ổchóng Trong năm 2015, T ch cổ ứ

du l ch th gi i đã cung c p ti p thị ế ớ ấ ế ịthông minh, nh ng s li u th ngữ ố ệ ố

kê cùng v i nghiên c u d a trênớ ứ ự

nh ng xu hữ ướng du l ch tr ngị ọ

đi m, song song v i vi c t ch cể ớ ệ ổ ứ

m t s s ki n qu c t và th cộ ố ự ệ ố ế ự

hi n các d án h p tác v i m cệ ự ợ ớ ụđích thúc đ y s c nh tranh c aẩ ự ạ ủcác đi m du l ch t i các khu v cể ị ạ ựquan tr ng, nh qu n lý đi m đ n,ọ ư ả ể ế

ti p th , qu n lý kh ng ho ng vàế ị ả ủ ảtình tr ng kh n c p, ch t lạ ẩ ấ ấ ượng ,cùng v i phân tích và đo lớ ường du

l ch.ị

2 Tourism market trends –

enhancing tourism competitiveness

Marketing intelligence is at the core

of sound decisionmaking for a more

competitive tourism sector

UNWTO is the leading organization

that collects and disseminates

up-todate and comprehensive tourism

data, short and long-term forecasts

and knowledge on specific tourism

segments and source markets

UNWTO’s flagship report, the

UNWTO World Tourism Barometer,

monitors short-term tourism

trends throughout the year Six

times a year, it provides monthly

data on international tourist

arrivals, receipts and expenditure

from over 150 countries as well as

prospects for the following months

m i nh t t ban chuyên gia du l chớ ấ ừ ị

c a TCDLTG, sáu l n m t năm, báoủ ầ ộcáo cung c p d li u hàng tháng vấ ữ ệ ề

lượng khách du l ch qu c t , nh ngị ố ế ữ

and year, based on the latest survey

results of the UNWTO Panel of

Tourism Experts In addition, data

on Air Transport Bookings, the

Global Hospitality Industry, the

Economic Environment and the

Meetings Industry are available in

selected editions out of the six in

total that are published each year

ch ng t thu, chi c a h n 150 qu cứ ừ ủ ơ ốgia cũng nh nh ng tri n v ng duư ữ ể ọ

l ch cho tị ương lai Ngoài ra, d li uữ ệ

v đ t ch trong v n t i hàngề ặ ỗ ậ ảkhông, ngành l u trú toàn c u, môiư ầ

trường kinh t và các ngành h iế ộ

h p có s n đọ ẵ ược ch n trong t ngọ ổsáu s đố ược xu t b n m i năm.ấ ả ỗ

4 UNWTO/GTERC Asia Tourism

Trends

The second UNWTO/GTERC Annual

Report 2015 on Asia Tourism

Trends, published by UNWTO with

the support of the Global Tourism

Economy Research Centre (GTERC),

was presented at the 4th Global

Tourism Economy Forum in Macao,

China

4 Xu h ướ ng du l ch châu Á c a T ị ủ ổ

ch c du l ch th gi i(TCDLTG)/ ứ ị ế ớ Trung tâm nghiên c u Kinh t Du ứ ế

l ch toàn c u (TTNCKTDLTC) ị ầ

Báo cáo thường niên năm 2015 l nầ

thứ hai c a TCDLTG/ủTTNCKTDLTC v các xu hề ướng du

l ch châu Á đị ược xu t b n b iấ ả ởTCDLTG v i s h tr c a Trungớ ự ỗ ợ ủtâm Nghiên c u Kinh t Du l chứ ế ịToàn c u (TTNCKTDLTC) và đầ ượctrình bày t i Di n đàn kinh t duạ ễ ế

l ch toàn c u l n th t Macao,ị ầ ầ ứ ư ởTrung Qu c.ố

5. As a follow up to the 2014

inaugural report, this second

5 Nh m t s ti p n i theo sauư ộ ự ế ốbáo cáo khai m c năm 2014, nạ ấ

edition aims to promote better

understanding of tourism’s

development in Asia and the Pacific

and confirms the leading position

held by the Asia-Pacific region as a

growing source market and the

second most visited region in the

world The Report also offers key

tourism trends in the region, data

on urban tourism as well as an

analysis of China as an outbound

market and inbound destination

b n th hai này nh m m c đíchả ứ ằ ụthúc đ y s hi u bi t t t h n vẩ ự ể ế ố ơ ềphát tri n du l ch châu Á và Tháiể ị ởBình Dương, kh ng đ nh v trí d nẳ ị ị ẫ

đ u c a khu v c CA/TBD nh làầ ủ ự ư

m t th trộ ị ường ngu n đang tăngồ

trưởng và vùng được vi ng thămếnhi u th hai trên th gi i Báo cáoề ứ ế ớcũng cung c p các xu hấ ướng du l chị

tr ng đi m trong khu v c, d li uọ ể ự ữ ệ

v du l ch đô th cũng nh phânề ị ị ưtích c a Trung Qu c nh thủ ố ư ị

trường đ i v i nố ớ ước ngoài và đi mể

đ n cho khách du l ch n i đ a.ế ị ộ ị

6 ETC-UNWTO Handbook on the

Decision-making Process of

Meetings, Congresses, Conventions

and Incentives Organizers

This ETC-UNWTO study provides a

better understanding of the

Meetings Industry and the way

meetings and event organizers

make decisions Aimed at DMOs,

NTOs and NTAs, it offers a

wide-ranging overview of the Meetings,

t t h n v ngành t ch c h i nghố ơ ề ổ ứ ộ ị

và cách các ban t ch c h i ngh vàổ ứ ộ ị

s ki n đ a ra quy t đ nh, nh mự ệ ư ế ị ắvào các t ch c nh T ch c qu nổ ứ ư ổ ứ ả

Congresses, Conventions and

Incentives (MCCI) tourism segment

as well as a comprehensive analysis

of planners’ needs and expectations

with respect to destination and

choice of venue It also includes

several best-practice examples of

National Convention Bureaux in

Europe, North America, South

America and Asia

lí đi m đ n, T ch c du l ch qu cể ế ổ ứ ị ốgia và các nhà ch c trách du l chứ ị

qu c gia, nghiên c u này cung c pố ứ ấ

m t t m nhìn di n r ng v phânộ ầ ệ ộ ềkhúc du l ch vi n thị ệ ương m i Côngạ

d th c ti n hay nh t c a Côngụ ự ễ ấ ủ

c qu c gia châu Âu, B c Mỹ,

Nam Mỹ và châu Á

7 An international seminar based

on this 2015 edition was organized

by UNWTO, the European Travel

Commission (ETC) and Visit

Flanders to help tourism

professionals take full advantage of

the opportunities in the MCCI

industry (June 2015) Held in

Antwerp, Belgium, the Seminar

addressed key issues such as global

nh ng c h i trong ngành h i h p,ữ ơ ộ ộ ọ

Đ i h i, h i ngh toàn qu c và khenạ ộ ộ ị ố

thưởng Đượ ổc t ch c t i Antwerp,ứ ạ

B , h i th o đã ch ra các v n đỉ ộ ả ỉ ấ ề

and regional trends of the MCCI

sector, the decision-making process

of MCCI organizers and key

elements for a successful MCCI

destination

quan tr ng nh các xu họ ư ướng khu

v c và toàn c u c a phân khúc ự ầ ủ cácngành h i h p, Đ i h i, h i nghộ ọ ạ ộ ộ ịtoàn qu c và khen thố ưởng, và quátrình đ a ra quy t đ nh c a ban tư ế ị ủ ổ

ch c ngành h i h p, Đ i h i, h iứ ộ ọ ạ ộ ộngh toàn qu c và khen thị ố ưởngcùng các y u t then ch t vì m tế ố ố ộ

đi m đ n ngành h i h p, Đ i h i,ể ế ộ ọ ạ ộ

h i ngh toàn qu c và khen thộ ị ố ưởngthành công

8 UNWTO.Quest Programme – a

DMO Certification System

UNWTO, in cooperation with the

UNWTO.Themis Foundation, is in

the process of launching the

UNWTO Quest Programme, a

certification system designed to

promote quality and excellence in

Organizations (DMOs) It includes a

training component that supports

DMOs in attaining certification

standards through capacity

8 Ch ươ ng trình đi u tra c a T ề ủ ổ

s trở ường trong T ch c qu n lýổ ứ ả

đi m đ n (TCQLĐĐ) H th ng baoể ế ệ ố

g m m t ph n đào t o h tr choồ ộ ầ ạ ỗ ợcác T ch c qu n lý đi m đ nổ ứ ả ể ế

building activities trong vi c đ t đệ ạ ược các tiêu chu nẩ

ch ng nh n thông qua các ho tứ ậ ạ

đ ng xây d ng năng l c.ộ ự ự

9 The UNWTO.Quest Certification

System aims to: provide a globally

consistent and credible framework

of criteria and indicators for

evaluating DMO effectiveness and

efficiency, create a brand identity

for DMOs, provide technical

support through continuous

guidance and training, and

establish an inclusive and dynamic

network of DMOs and expertise for

excellence and quality assurance

All DMOs are eligible for

certification Certified DMOs can

range in terms of legal status and

could be government departments,

public agencies or statutory bodies,

public/private partnership entities

or any other organizational

ho c c quan pháp lu t, các tặ ơ ậ ổ

ch c h p tác công-t ho c b t kỳứ ợ ư ặ ấ

t ch c nào khácổ ứ

10 UNWTO.Quest represents an

integrated process that consists of

three consecutive stages: an

assessment of the management

plans and operations of DMOs,

training to assist DMOs in their

efforts to improve the knowledge

and professional skills of human

resources, and certification to

support the enhancement of quality

and efficiency of strategic and

operational activities of DMOs

Three key performance areas are

identified as the triple bottom line

for the majority of the DMOs to

evaluate their strategic and

operational activities, namely:

Strategic Leadership, Effective

Execution of Relevant Tasks, and

Efficient Governance

10 Chương trình đi u tra c a ề ủ Tổ

ch c du l ch th gi i ứ ị ế ớ đ i di n choạ ệ

m t quá trình tích h p bao g m baộ ợ ồgiai đo n liên ti p: đánh giá các kạ ế ế

ho ch qu n lý và ho t đ ng c aạ ả ạ ộ ủcác T ch c qu n lý đi m đ n, đàoổ ứ ả ể ế

t o nh m h tr T ch c qu n lýạ ằ ỗ ợ ổ ứ ả

đi m đ n trong kh năng c a hể ế ả ủ ọ

đ c i thi n các ki n th c và kỹể ả ệ ế ứnăng chuyên môn v nhân l c, vàề ự

ch ng nh n đ h tr vi c tăngứ ậ ể ỗ ợ ệ

cường ch t lấ ượng và hi u qu c aệ ả ủcác ho t đ ng chi n lạ ộ ế ược và v nậhành c aủ T ch c qu n lý đi mổ ứ ả ể

đ n Ba lĩnh v c ho t đ ng quanế ự ạ ộ

tr ng đọ ược xác đ nh là b ba c t lõiị ộ ố

đ i v i ph n l n các T ch c qu nố ớ ầ ớ ổ ứ ả

lý đi m đ n đ đánh giá ho t đ ngể ế ể ạ ộchi n lế ược và v n hành c a h , cậ ủ ọ ụ

th là: Lãnh đ o chi n lể ạ ế ược, Th cự

hi n có hi u qu các nhi m v cóệ ệ ả ệ ụliên quan, và qu n tr hi u qu ả ị ệ ả

11 Upon successful completion of

the process, the certification is

11 Sau khi hoàn thành t t quáốtrình này, h sẽ đọ ược c p ch ngấ ứ

awarded for four years and is

subject to renewal The process

consists of two phases subject to

external evaluation, the results of

which will determine the

certification procedures

kh n kho ng b n năm và ph iậ ả ố ả

được gia h n Quá trình này baoạ

g m hai giai đo n b t bu c ph iồ ạ ắ ộ ảđánh giá ngoài, k t qu đó sẽ quy tế ả ế

đ nh các th t c c p gi y ch ngị ủ ụ ấ ấ ứ

nh n.ậ

12 Committee on Statistics and

Tourism Satellite Account

The Committee on Statistics and

Tourism Satellite Account is a high

level technical Committee that acts

as a subsidiary advisory body of the

UNWTO Executive Council

Its overall mission is articulated

around five objectives: proposing

initiatives related to the design and

implementation of international

recommendations; promoting

international comparability of

tourism statistics by proposing

initiatives relative to the collection,

homogeneity, processing and

dissemination of data; supporting

efforts to integrate such data into

the frameworks of the syste of

12 U ban v các s li u th ng ỷ ề ố ệ ố

kê và tài kho n v tinh du l ch ả ệ ị

U ban v th ng kê và Tài kho nỷ ề ố ả

v tinh du l ch là m t y ban kỹệ ị ộ Ủthu t trình đ cao ho t đ ng nhậ ộ ạ ộ ư

m t c quan t v n c a H i đ ngộ ơ ư ấ ủ ộ ồ

đi u hànhề T ch c du l ch th gi i ổ ứ ị ế ớ Nhi m v t ng th đệ ụ ổ ể ược th hi nể ệquanh năm m c tiêu: đ xu t cácụ ề ấsáng ki n liên quan đ n vi c thi tế ế ệ ế

k và th c hi n các khuy n nghế ự ệ ế ị

th ng kê du l ch qu c t ; thúc đ yố ị ố ế ẩ

th ng kê du l ch mang t m c qu cố ị ầ ỡ ố

t b ng vi c đ xu t các sáng ki nế ằ ệ ề ấ ếliên quan đ n vi c thu th p, đ ngế ệ ậ ồ

b , ch nh lí và ph bi n các d li u;ộ ỉ ổ ế ữ ệ

h tr các n l c đ tích h p dỗ ợ ỗ ự ể ợ ữ

li u vào các khung c a h th ngệ ủ ệ ốcác th ng kê du l ch qu c gia và Tàiố ị ốkho n v tinh du l ch (TKVTDL);ả ệ ị

national tourism statistics and the

Tourism Satellite Account (TSA);

helping member countries in their

initiatives to improve their

respective national systems of

tourism statistics and in the

development of the TSA; and

liaising with other international

responsibilities for leadership and

coordination of related

international statistics and their

standards within the sphere of the

13 The Committee was responsible

for the submission of the UNWTO

Compilation Guide for the

International Recommendations on

Tourism Statistics to the UN, which

has become an official document

endorsed by the UN Statistical

Commission Furthermore, the

Committee’s past and on going

work includes: developing tools to

monitor the progress in

13 y ban ch u trách nhi m choỦ ị ệ

vi c đ trình b n hệ ệ ả ướng d n biênẫ

so n c a Tạ ủ ổ ch c du l ch th gi iứ ị ế ớ

đ i v i các khuy n ngh qu c t vố ớ ế ị ố ế ề

nh ng s li u th ng kê du l ch đ nữ ố ệ ố ị ếLiên H p Qu c, b n biên so n nàyợ ố ả ạ

implementing the International

Recommendations on Tourism

Statistics; contributing to the

discussion of tourism in the UN

Post-2015 Development Agenda;

developing standards-based

measurement tools and guidelines

on measuring sustainability in

tourism in order to properly

contribute to the UN SDGs and as a

means to inform policy and

decisionmaking; and further

advancing the theory, analysis and

practice of sub-national measurent

of tourism in collaboration with the

International Network on Regional

Economics Mobility and Tourism

(INRouTe) initiative

c đ giám sát ti n đ trong vi cụ ể ế ộ ệ

th c hi n các khuy n ngh qu c tự ệ ế ị ố ế

v Th ng kê du l ch; đóng góp vàoề ố ịcác cu c th o lu n v du l ch trongộ ả ậ ề ị

Chương trình Phát tri n sau nămể

2015 c a Liên H p Qu c; phátủ ợ ốtri n các công c và nguyên t c đoể ụ ắ

lường d a trên các tiêu chu n cự ẩ ơ

b n v đo lả ề ường b n v ng trongề ữ

du l ch đ đóng góp thích đáng vàoị ể

nh ng m c tiêu phát tri n b nữ ụ ể ề

v ng c a Liên H p Qu c, và nh làữ ủ ợ ố ư

m t cách th c đ thông báo chínhộ ứ ểsách và qui trình đ a ra quy t đ nh;ư ế ị

và thúc đ y lý thuy t h n n a,ẩ ế ơ ữphân tích và th c hành đo lự ường

ti u qu c v du l ch trong vi c h pể ố ề ị ệ ợtác v i M ng lớ ạ ưới qu c t d a trênố ế ựcác sáng ki n v bi n đ i các n nế ề ế ổ ềkinh t khu v c và du l ch.ế ự ị

14 14 MOVE2015 – measuring tourism

on sub-national levels

The 4th International Conference

on Sub-National Measurement and

Economic Analysis of Tourism:

Towards a Set of UNWTO

14 H i ngh MOVE2015 - đo l ộ ị ườ ng

Guidelines – MOVE2015 was held

in San Juan, Puerto Rico

(November 2015) It was organized

by the Puerto Rico Tourism

Authority in collaboration with

UNWTO and the Centre for

Cooperative Research in Tourism

(CICtourGUNE) and within the

conceptual framework of the

International Network on Regional

Economics Mobility and Tourism

(INRouTe)

ch c du l ch th gi i ứ ị ế ớ – (tháng 11năm 2015) h i ngh MOVE 2015ộ ị

được t ch c t i thành ph Sanổ ứ ạ ốJuan, Puerto Rico H i ngh độ ị ượ ổc t

ch c b i c c Du l ch Puerto Ricoứ ở ụ ị

ph i h p v i ố ợ ớ T ch c du l ch thổ ứ ị ế

gi iớ và Trung tâm nghiên c u h pứ ợtác v du l ch, trong khuôn khề ị ổkhái ni m c a M ng lệ ủ ạ ưới qu c tố ế

v du l ch và bi n đ i kinh t khuề ị ế ổ ế

v c.ự

15 15 This 4th edition of MOVE

international conferences

presented a sneak preview of the

set of guidelines on Measurement

and Economic Analysis of Tourism

at SubNational levels, which

UNWTO will submit to a worldwide

consultation in 2016 Participants

of MOVE2015 have been among the

first professionals to discuss these

guidelines with UNWTO and key

international experts before the

worldwide consultation is

launched

15 n b n th 4 c a h i nghẤ ả ứ ủ ộ ị

qu c t MOVE đã trình bày m tố ế ộ

b nả xem trước c a b nguyên t củ ộ ắ

ch đ o v đo lỉ ạ ề ường và phân tíchkinh t v du l ch các c p ế ề ị ở ấ độvùng mi n, ề v n ố T ch c du l chổ ứ ị

th gi i sẽ đ trình đ n cu c h iế ớ ệ ế ộ ộđàm trên toàn th gi i trong nămế ớ

2016 Các thành viên tham dựMOVE2015 là trong s nh ngố ữchuyên gia đ u tiên, cùng v i Tầ ớ ổ

ch c du l ch th gi i và các chuyênứ ị ế ớgia qu c t quan tr ng, th o lu nố ế ọ ả ậ

v nh ng nguyên t c ch đ o trề ữ ắ ỉ ạ ước

khi cu c h i đàm trên toàn th gi iộ ộ ế ớ

được phát đ ng.ộ

16 MOVE2015 explored various

themes including territorial

planning and tourism, the

environmental dimension of

tourism, and tourism measurement

and economic analysis at

sub-national levels

16 H i ngh MOVE2015 đã khámộ ịphá các ch đ khác nhau bao g mủ ề ồ

c quy ho ch lãnh th và du l ch,ả ạ ổ ị

mô hình môi trường du l ch, cùngị

v i đo lớ ường du l ch và phân tíchịkinh t các c p vùng mi n ế ở ấ ề

17 Regional Workshop on Tourism

Satellite Account

The Statistical Economic and Social

Research and Training Centre for

Islamic Countries (SESRIC), in

collaboration with UNWTO,

organized the Regional Workshop

on Tourism Satellite Account (TSA)

in Almaty, Republic of Kazakhstan

(November/December 2015) The

event was hosted by the Committee

on Statistics of the Ministry of

National Economy of the Republic

du l ch th gi i đã t ch c h i th oị ế ớ ổ ứ ộ ảkhu v c v tài kho n v tinh duự ề ả ệ

l ch t i thành ph Almaty, C ng hòaị ạ ố ộKazakhstan (tháng 11 / tháng 12năm 2015) S ki n này ự ệ do y banỦ

Th ng kê c a B Kinh t qu c giaố ủ ộ ế ố

C ng hòa Kazakhstanộ t ch c.ổ ứ

18 As a follow-up activity of the 18 Là m t ho t đ ng ti p n i c aộ ạ ộ ế ố ủ

Regional Workshop on Tourism

Statistics and Tourism Satellite

Account held in Ankara, Turkey in

2014, the Regional Workshop on

TSA focused on the Central Asia

and South Asia regions of the

Organisation of Islamic

Cooperation (OIC) and was

attended by 16 experts working at

national statistical offices, tourism

authorities and central banks in

Azerbaijan, Bangladesh, Iran,

Kazakhstan, Kyrgyzstan, Pakistan,

Tajikistan, and Uzbekistan

h i th o khu v c v th ng kê duộ ả ự ề ố

l ch và Tài kho n v tinh du l chị ả ệ ị

được t ch c t i th đô Ankara,ổ ứ ạ ủ

Th Nhĩ Kỳ vào năm 2014, h i th oổ ộ ảkhu v c v Tài kho n v tinh duự ề ả ệ

l ch t p trung vào các khu v cị ậ ựTrung Á và Nam Á c a T ch c h pủ ổ ứ ợtác H i giáo và do 16 chuyên giaồđang làm vi c t i các văn phòngệ ạ

th ng kê qu c gia, các c quan duố ố ơ

l ch và các ngân hàng trung ị ương ởA-déc-bai-gian, Băng-la-đét,Iran,Ca-d c-xtan, C -r -g -d -ắ ư ơ ư ơxtan, Pa-ki-xtan, Ta-gi-ki-xtan và U-

d -bê-ki-xtan tham d ơ ự

19 The primary objectives of the

Workshop were to explain the TSA

structure and the relationships

between its tables for necessary

clarification of underlying TSA

concepts, provide a venue for the

exchange of knowledge and country

experiences in the preparation of

TSA, and assist countries in setting

up their longer-term work

programme on TSA development

19 M c tiêu chính c a h i th o làụ ủ ộ ả

gi i thích c c u c a Tài kho n vả ơ ấ ủ ả ệtinh du l ch và các m i quan hị ố ệ

gi a các b ng làm rõ c n thi t vữ ả ầ ế ềcác khái ni mệ Tài kho n v tinh duả ệ

l ch ị c b n, cung c p m t đ a đi mơ ả ấ ộ ị ể

đ trao đ i ki n th c và các kinhể ổ ế ứnghi m qu c gia trong vi c chu nệ ố ệ ẩ

b c a Tài kho n v tinh du l ch, vàị ủ ả ệ ị

h tr các nỗ ợ ước trong vi c thi tệ ế

l p chậ ương trình làm vi c dài h nệ ạ

v vi c phát tri n Tài kho n về ệ ể ả ệtinh du l ch.ị

20 During the Workshop,

participants were given the

opportunity to cover the

compilation fundamentals of the

ten tables under the TSA

methodology and share their

experiences in producing relevant

TSA tables based on their country

vi c thi t k các b ng Tài kho nệ ế ế ả ả

v tinh du l ch có liên quan d aệ ị ựtrên th c ti n nự ễ ước h ọ

21 UNWTO supports Qatar’s

tourism strategy and action plan

UNWTO and the Qatar Tourism

Authority signed a cooperation

agreement in 2013 for the phased

implementation of a new tourism

strategy and action plan in Qatar

The overall goals for the project

included legislation, regulation and

institution building, the

development and promotion of the

Meetings industry, destination

marketing, statistics and Tourism

21 T ch c du l ch th gi i ng h ổ ứ ị ế ớ ủ ộ chi n l ế ượ c du l ch và k ho ch ị ế ạ hành đ ng c a Qatar ộ ủ

T ch c du l ch th gi iổ ứ ị ế ớ và C quanơ

Du l ch Qatar đã ký m t th a thu nị ộ ỏ ậ

h p tác vào năm 2013 cho vi cợ ệ

th c hi n theo t ng giai đo n c aự ệ ừ ạ ủ

m t chi n lộ ế ược du l ch và k ho chị ế ạhành đ ng m i Qatar M c tiêuộ ớ ở ụchung c a d án bao g m phápủ ự ồ

lu t, quy đ nh và xây d ng th ch ,ậ ị ự ể ếphát tri n và thúc đ y các ngànhể ẩcông nghi p h i h p, ti p th đi mệ ộ ọ ế ị ể

đ n, th ng kê và phát tri n Tàiế ố ể

Satellite Account (TSA)

development, human resource

development and sustainable

tourism development

kho n v tinh du l ch, cùng v iả ệ ị ớ

vi c phát tri n nhân l c và du l chệ ể ự ị

b n v ng.ề ữ

22 The first phase of the project

prioritized legislation, regulation

and institution building for tourist

guides, event management

companies, tour operators, theme

parks and safaris, and camp

activities Based on a second

agreement signed in 2014, a second

phase will be carried out until June

2016 which prioritizes visa

facilitation, capacity building for

tourism stakeholders, statistics and

TSA development, product

ho t đ ng c m tr i D a trên m tạ ộ ắ ạ ự ộ

th a thu n th hai đỏ ậ ứ ược ký vàonăm 2014, m t giai đo n th hai sẽộ ạ ứ

được th c hi n cho đ n tháng 6ự ệ ếnăm 2016, u tiên t o đi u ki nư ạ ề ệxin th th c, xây d ng năng l c choị ự ự ựcác bên liên quan du l ch, các th ngị ố

kê và phát tri n Tài kho n v tinhể ả ệ

prepared in alignment with the

existing tourism policies of the

government of Qatar In addition, a

capacity building programme is

underway for the Qatar Tourism

Authority officials

chu n b trong s liên k t v i cácẩ ị ự ế ớchính sách du l ch hi n có c aị ệ ủchính ph Qatar Ngoài ra, chủ ươngtrình xây d ng năng l c đang đự ự ược

ti n hành cho các quan ch c c a cế ứ ủ ơquan du l ch Qatar.ị

24 The future of mountain tourism

debated in the Republic of Korea

UNWTO and Ulsan Metropolitan

City, with the support of the

Government of the Republic of

Korea, organized the 2nd

Euro-Asian Mountain Resorts Conference

in Ulsan, Republic of Korea

(October 2015) Centered on the

theme Paving the Way towards a

Bright Future for Mountain

Destinations, the Conference

gathered international tourism

experts to discuss current and

future challenges, success stories

and groundbreaking initiatives in

mountain tourism development in

Europe and Asia

24 T ươ ng lai c a du l ch núi non ủ ị

2015 T p trung vào các ch đ mậ ủ ề ở

đường hướng t i m t tớ ộ ương lai

tươi sáng cho các đi m đ n núiể ếnon H i ngh h i t các chuyên giaộ ị ộ ụ

du l ch qu c t đ th o lu n vị ố ế ể ả ậ ề

nh ng thách th c hi n t i vàữ ứ ở ệ ạ

tương lai, nh ng câu chuy n thànhữ ệcông và sáng ki n đ t phá trongế ộphát tri n du l chể ị núi châu Âu vàởchâu Á

25 The Conference consisted of six 25 H i ngh bao g m sáu phiên,ộ ị ồ

sessions, each of which was

dedicated to different themes,

including: the differences between

European and Asian mountain

tourism development, destination

development as a symbiosis of

nature and urban space, the

importance of mega-events in

creating a destination’s positive

image, accessibility in mountain

resorts, product development,

diversification and innovation, and

effective governance and policy

instruments

m i phiên dành riêng cho các chỗ ủ

đ khác nhau, bao g m: s khácề ồ ựnhau gi a phát tri n du l ch núi ữ ể ị ởkhu v c ự châu Âu và châu Á, pháttri n đi m đ n nh m t s c ngể ể ế ư ộ ự ộsinh c a không gian thiên nhiên vàủ

đô th , t m quan tr ng c a các siêuị ầ ọ ủ

26 The event welcomed over 400

international and national

participants representing: national

tourism administrations, local

authorities, municipalities and

regional administrations in

mountain areas, academic

institutions, and international and

regional associations and networks

focused on mountain development

26 S ki n chào đón h n 400 đ iự ệ ơ ạ

bi u qu c gia và qu c t , đ i di nể ố ố ế ạ ệlà: chính quy n du l ch qu c gia,ề ị ốcác chính quy n đ a phề ị ương, cácchính quy n khu v c và thành phề ự ố

mi n núi, các c quan h c thu t,

và các hi p h i cùng các m ng lệ ộ ạ ướikhu v c và qu c t đ u t p trungự ố ế ề ậvào vi c phát tri n vùng núi.ệ ể