ôn thi B1 đại học đà nẵng english

---THƯ ĐẶT PHÒNG---Dear Sir/Madam, I am writing this letter to make arrangements for the stay during the weekend at your hotel and to get more information on the places of interest and d

(1)You have recently ordered an item through the Internet, but are not happy with the purchase Write to the company In your letter:

- describe what you purchased,

- explain why you are not happy with the purchase,

- tell them what you would like them to do about the situation.

- PHÀN NÀN VIỆC MUA

HÀNG -Dear Sir/Madam,

I am writing to complain about a recent purchase on your online store, order number #526672 I ordered a T-shirt on your site on 16 May , 2017

First, I disappointed with your purchase you sent to me It was dirty and came unstitched I have read your store’s policy saying that the customer can return the purchase if there is any mistakes So I really want to return this package to your company and receive my money back, or you can send a replace to me Second, your shipper was impolite He gave me a package with

uncomfortable attitude

Please call me at 0967725518 or send me email via

thyhuynh.mstoiec2017@outlook to let me know how you would like to deal with this

I am looking forward to hearing your response and action for this issue by next week at the latest

Yours faithfully,

You successfully passed a job interview You are expected to start on November 15, but you will not be available on that date Task: Write a letter to your new boss, explaining your situation, expressing your

concern and suggesting a solution.

-ĐÂU PHỎNG VẤN NHƯNG CHƯA ĐI LÀM

ĐƯỢC -Dear Sir or Madam,

I am Thanh Linh and I have recently passed a job interview for the

Mechanical Engineer position at the THACO TRUONG HAI company I was expected to start on November 15, as agreed, and I am writing because,

unfortunately I will not be able to present myself on that date

I got sick for the last whole week and was not able to work, I could not finish

my tasks and will need another week to do so If necessary, I can give you a copy of a letter from my doctor informing that I had to stay at home and under medical care during that week

I sincerely apologize for the inconvenience and hope this will not affect our relationship If I am expected to present any other form of proof or talk to someone else in the company, please let me know

Yours Faithfully,

You and your family are planning to spend a weekend at a seaside hotel Write a letter to the hotel making the arrangements Let them know when you will be arriving and leaving, what type of rooms you would like, and ask them how much the weekend will cost Also enquire about activities and places of interest near the hotel.

-THƯ ĐẶT

PHÒNG -Dear Sir/Madam,

I am writing this letter to make arrangements for the stay during the weekend

at your hotel and to get more information on the places of interest and

different activities nearby

I will be arriving with my family to visit my relative I will visit stay at your hotel 3 days from 30thof June which will be on Monday morning to 3th of July evening I am looking to a double bedroom with the attached bathroom for more privacy and convenience

I would also appreciate if you could provide me with the list of activities that

we can join during our stay for more fun and relaxing

Moreover, I would also like known some places if there are any local food’s restaurants, spa nearby where we can explore more about the places local food, beauty

You could send me the detailed information through email or fax no later than the 30th of June with the total cost of stay during 3 days

I look forward to hearing from you

Yours faithfully,

Your neighbours have a dog that is noisy at night You can’t sleep Write

a letter to your neighbours In your letter:

- describe the problem with the dog

- explain why it is important for you to sleep

- outline what your neighbours could do about the situation.

-THƯ PHÀN NÀN VỀ TIẾNG ỒN CỦA

DOG -Dear Mr Nam,

I am writing this letter to you to complain of the noise from your dog at night

As you are already aware of, your two dogs usually bark in the mid-night, which wakes me up and I can’t fall asleep again because they continue to bark until 2 or 3 am Now I feel very tired and have headache, so I intent to

go to hospital and buy some sleeping pills to solve this problem

This wouldn’t have been as big of a problem for me if I wasn’t in the middle

of my exams, but since I am, it is crucial for me to take good rest and sleep during the right hours; I have morning exams to wake up to

I will therefore be grateful if you could have your dog looked after by another member of your family away from this neighborhood, even if only until my exams are over, which will be in about three weeks time

Thank you for taking time to read this letter, I hope to hear back from you with good news

Yours sincerely,

You have decided to leave your current employment Write a letter to your employer Include the following in your letter:

- Explain why you are writing

- Explain why you have decided to leave the company

- Tell your employer what you plan to do after leaving your present

employment

- THƯ XIN NGHỈ CÔNG VIỆC HIỆN

TẠI -Dear Human Resource,

I am writing this letter in regards of terminating my contract with the

organization as a Guest Service Agent The employment contract has stated a requirement of two weeks’ notice Therefore, my last day of employment will

be on 25th of May 2017

The decision made was due to personal reasons, as I need to have time for relaxing and escaping from hurtful memories Recently, my husband has just passed away, I am very shock and painful Moreover, I am stressful due to completing an important project - INEC

I want to go out to discovery beauty spots in the world as well as visit my grandmother, living in Australia because I haven’t seen her since I was 5 years old It will help me fresh my mind and go back to work with more positive energy

I would like to thank you for the help provided during the period of my

employment and I have a lot of unforgettable memories in our company Yours sincerely,

(6) You live in a room in college which you share with another student You find it very difficult to work there because he or she always has friends visiting They have parties in the room and sometimes borrow your things without asking you.

Write a letter to the Accommodation Officer at the college and ask for

a new room next term.

You would prefer a single room Explain your reasons.

-THƯ ĐỀ

NGHỊ -Dear Sir,

I am writing to express my extreme dissatisfaction with my current college

accommodation

As you know, I am sharing a room with another student which is now

creating few problems for me Firstly, it is a very small room and my

roommate is very open, she has visitors almost daily, which makes the room overcrowded Secondly, she has parties now and then, which go till mid-night or early morning, makes impossible for me to focus on my

studies

I hope this matter will receive your immediate attention as my next term

exams are coming

I would appreciate if you could arrange a single room for me in the next semester, as I have a habit of studying in silent atmosphere.

Thanking you in advance for your kind cooperation I look forward for your

reply as soon as possible

Yours faithfully,

(7) Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each

month You are not happy about this.

Write a letter to the insurance company and explain:

Why you are writing to them

Why you think the insurance should not be increased

What you want them to do

-THƯ PHÀN

NÀN -Dear Sir or Madam,

I am writing this letter with regards to a letter which you send me on May of

30th stating that you are going to increase the amount of my car insurance.

I am a regular customer of your insurance company My car insurance is

little higher than in other company The sudden increase in insurance is not

acceptable because, you are telling me to pay 20% more in every month.

For more than 10 years I am a customer of your company and I have never

claimed on my insurance during this period However, other insurance companies have not raised their rates.

I would very much pleased if you could write back to me and explain the

situation why such an increase is needed If you are unable to justify it to me,

then I am afraid that I will have to move my insurance to another insurance company

I’m looking forward for your reply promptly.

Yours faithfully,

(8) You traveled by a long distance bus recently and your suitcase was damaged.

Write a letter to the bus company In your letter :

- inform the bus company of when and to where you traveled

- describe your suitcase and what happened to it

- explain why the company should pay for a new suitcase

-THƯ ĐỀ

NGHỊ -Dear Sir or Madam,

I am writing to complain about damage that has happened to my suitcase while traveling from Danang to Hue last week on April 5 using bus service

of your company ‘Phuong Trang Transportation'

Usually I prefer to carry luggage bags made of fiber or other hard materials, but unfortunately this time I chose suitcase made of soft fabric It is made

by Italy, a product of Channel, blue in color It's rectangular shaped

suitcase with stainless wheels and telescoping handles having a top handle

of black color The bottom part of suitcase was torn down while forcefully pulling it from luggage box of the bus by your staff Moreover, the left side wheel of suitcase was also broken into the pieces due to excessive luggage

pushed into small luggage box of the bus by the staff

In my opinion, miss handling of passenger's luggage is truly a mistake of

your staff Deficient management and carelessness by your staff lead to

damage to my suitcase; thus, I request action in this regard as soon as

possible and ask for full payment for the damage caused to suitcase as the

suitcase is useless for me Awaiting prompt reply from you.

Thanking you in advance

Yours faithfully,

(9) You recently took a part-time job working for a local company After

a few weeks you realised there were some problems with the job.

Write a letter to the manager of the company In your letter

Explain why you took the job

Describe the problems that you experienced

Suggest what could be done about them.

-THƯ XIN

VIỆC -Dear …

My name is …… I am one of your part-time receptionists in your Novotel hotel for 2 weeks now I am writing to you today because of the two

problems I have encountered in the reception area that you are not aware of

Firstly, housekeepers doing duty on the second and third floor don’t clean the rooms well Some of our guests complained that there were dusty on the bed and bathroom’s smell was terrible This happens twice a week and I think you must know it because it would brings bad effects on hotel’s reputation

Secondly, the food that are supposed to be cooked for the hotel customers were eaten by some of the head staffs One of the breakfast meals that were not eaten by one of the guests were brought to the staff quarters and ate by the head I believe this is against the rule of the company

I think they should be reprimanded so that they should learn their lesson

and I look forward to your response in regard to this matter

Yours sincerely,

(10) Write a letter to your college’s administration department

complaining about the college’s facilities.

In your letter include:

 what the problem is

 how this problem has affected you

 what the college should do to fix this problem

-THƯ PHÀN NÀN VỀ VẤN ĐỀ TRONG TRƯỜNG

HỌC Dear Sir or Madam,

I am a third year student in English department in your college and I am writing to you regarding a problem that I have encountered a number of times over the past few weeks in our campus.

As you know, the summer is coming, it’s hotter As a result, I and my friends

are sweat all the time, we feel dizzy and have headache, I can’t focus on learning Moreover, the shower in my bathroom is broken down and I cannot use it for taking a shower Besides, local sewage system has been stuck It

is difficult for us to wash my clothes or do anything else here

My intention in writing this letter to you is to ask you to have ways to solve problems like setting up new fans or air conditioners and fix the

shower and sewage system , so that we can study well and have good mental

and physical health

Expecting your kind attention and prompt action.

Yours faithfully,

BÀI LUẬN

Watching television is bad for children.

It is true that some parents believe that watching television is bad for their children

So, they try to restrict their children from watching TV However, other parents think that there is nothing bad in watching TV Personally, I think/believe that watching TV brings children only benefits unless they spend in front of TV set less than a couple of hours daily because of following reasons

First of all, television helps a child to extent his or her range of interests Children can find out many new things and make many exciting discoveries for themselves

In addition to these practical benefits television improves children's vocabulary, their memory and gives them the opportunity to gain more knowledge I think it is very essential for a child Though someone can say that there are plenty of different resources of information such as books and teacher, children must learn faster and use all curent technology in order to succeed in our modern world Secondly,

watching cognitive rograms helps children to learn more about wild life, our

environment and about the importance of preserving our forest and wild animals that live there

Scientists say that a child should not watch TV more than 40 minutes continuously

To illustrate, my mother always made us have a break after watching TV more than half an hour and let our eyes rest for several minutes before turning on the TV again I think it is the best solution

To sum up, I believe that television gives children and all people the opportunity to learn what cannot be learn from books Television and movies in particular allow people to feel the reality and see what they will most likely not be able to see in their lives

(12) Animals should not be used for the benefit of human beings, unless there

is evidence that the animals do not suffer in any way.

To what extent do you agree or disagree with this statement?

There is a lot of controversy/argument about using animals for human needs Animal rights activists are trying to stop all modern and traditional activities, which involve killing animals or cause their suffering Traditionalists are trying to convince the community that using living creatures for men's needs is natural and cannot be avoided in everyday life

On the one hand, activists, who defend animal rights, are telling the world that people should not use animals in any way Moreover, they say that animals should have exactly same rights as humans do The reason is that people and animals are both living creatures and there shouldn't be any difference in treating them So called extreme vegans/vegetarians are refusing/not to eat any food of animal

origin/made from animal, even milk or honey They are trying to convince people

to do the same using as an argument that killing animals and keeping them in

captivity/imprisonment cause/lead to their suffering and not civilized

On the other hand/however, traditionalists/some people disagree with the statement that human should stop killing animals or using them to fulfill their needs From the very beginning of human civilization there is a tradition and

vital/important/essential need to use animals as a food and their parts in traditional crafts Without proteins and vitamins of animal origin human body wouldn't

receive all nutrients it needs Moreover, testing some medicals on animals already helped to fight many diseases people suffered from

I think, people have the moral right to use animals to their benefit, to some extent I

am sure, we should not cause them suffer and die for our fun Although, using animals for food is natural for humans as a predators, but as civilized predators we should make sure to use only humane ways of killing