A His passport B His driver's license C His student ID card D His credit card... Why is the man complaining?A The new receptionist was late again.. B He needs to give the receptionist
Trang 11 What does the man want to do? (A) Cash a traveler's check
(B) Withdraw some money
(C) Pay a bill
(D) Make a deposit
Trang 22 What does the woman need to see?
(A) The man's bankbook
(B) A proof of purchase
(C) A guarantee
(D) Some form of identification
Trang 33 What does the man show her? (A) His passport
(B) His driver's license
(C) His student ID card
(D) His credit card
Trang 44 Why is the man complaining?
(A) The new receptionist was late
again
(B) The new receptionist is not very efficient
(C) The receptionist lost his files.
(D) He can't remember anyone's
name.
Trang 55 How long has the receptionist been working there?
(A) 3 years
(B) 2 weeks
(C) 4 weeks
(D) 2 months
Trang 66 What does the woman think?
(A) He is absolutely right.
(B) He needs to give the receptionist more time.
(C) They should replace the
receptionist.
(D) The man should look for a new job.
Trang 77 What is the woman asking the
man?
(A) When he would like her to send the report
(B) How he would like her to send the report
(C) If he has read the report yet
(D) Where he has put the report
Trang 88 How is the man going to get the report?
(A) In the mail
(B) By fax in the afternoon
(C) By special delivery mail
(D) Delivered by hand
Trang 99 When should the report arrive? (A) It has already arrived.
(B) The following morning
(C) In the afternoon
(D) It will not be sent after all.
Trang 1010 Where is this conversation taking place?
(A) A department store
(B) A supermarket
(C) A cafeteria
(D) A hospital
Trang 1111 What is the man's problem?
(A) He bought the wrong size.
(B) He bought the wrong color.
(C) The item is past its sell-by date (D) He doesn't like the item.
Trang 1212 What will the man receive? (A) A large shirt
(B) A small shirt
(C) A refund
(D) An exchange
Trang 1313 What is the man going to do? (A) Rent a car
(B) Buy a car
(C) Arrive by car
(D) Sell his car
(D) Sell his car
Trang 1414 How many days will the man need a car?
(A) One
(B) Two
(C) Three
(D) Four
Trang 1515 Which of the following does the man require?
(A) Four-wheel drive
(B) Full insurance
(C) Gas
(D) Air bags
Trang 1616 Where is this conversation taking place?
(A) At an airport
(B) On the telephone
(C) At a railway station
(D) At a travel agency
Trang 1717 When is the man going to leave for Washington?
(A) Tomorrow evening
(B) This evening
(C) This morning
(D) Tomorrow morning
Trang 1818 What happened to the man? (A) He lost his ticket.
(B) Someone stole his money
(C) He missed the last train
(D) His seat reservation was
cancelled.
Trang 19THANK YOU