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May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in Why Talent Management Is Needed • Impending retirement of experienced baby boomers • A shortage

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© 2011 Cengage Learning All rights reserved May not be scanned,

copied or duplicated, or posted to a publicly accessible Web site, in

What Is Talent Management?

 Concerned with enhancing the attraction, long-term development, and retention of key human resources

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© 2011 Cengage Learning All rights reserved May not be scanned,

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Why Talent Management Is Needed

• Impending retirement of experienced baby boomers

• A shortage of young people entering the workforce

• High school graduates who lack writing and verbal

communication skills, as well as a work ethic

• College graduates with weak writing, leadership, critical

thinking, and creativity skills

• Companies unprepared for a sudden loss of leadership

• Lack of accountability for managers and executives in

developing their direct reports

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FIGURE 9–1 Talent Management

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FIGURE 9–2

Succession

Planning

Process

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Careers and Career Planning

 The series of work-related positions

a person occupies through life.

 Represent employees’ movements

through opportunities over time.

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Individual-Centered Career Planning

Individual Career Management

Self-Assessment Feedback on Reality Career Goals Setting of

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Individual Career Choices

Career Choice

Interests Self-Image Personality Background Social

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FIGURE 9–5 General Career Periods

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Special Individual Career Issues

Special Individual Career Issues

Technical and Professional Workers

Dual Career Ladders

Women and Careers

Sequencing Glass Ceiling

Dual-Career Couples

Family-Career Issues Relocation

Global Career Concerns

Repatriation Global Development

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Developing Human Resources

 Efforts to improve employees’ abilities to handle a

variety of assignments and to cultivate employees’

capabilities beyond those required by the current job.

 Lifelong learning

 Redevelopment

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Possible Development Focuses

For Managers For Technical Personnel

• An action orientation

• Quality decision-making skills

• Ethical values

• Technical skills

• Team building

• Developing subordinates

• Direct others

• Dealing with uncertainty

• Ability to work under pressure

• Ability to work independently

• To solve problems quickly

• To use past knowledge in a new

situation

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FIGURE 9–7 Development versus Training

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Developing Human Resources (cont’d)

Employee Development Needs Analysis Methods

Assessment

Centers

Psychological Testing

Performance Appraisals

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FIGURE 9–8 HR Development Approaches

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Supervisor Development

Supervisor Development Topics

Basic management

responsibilities

Time management

Human relations

training

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Leadership Development

Leadership Development

Coaching

Modeling

Management Mentoring

Executive Education

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FIGURE 9–11 Stages in Management Mentoring Relationships

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