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TRƯỜNG ĐẠI HỌC CÔNG NGHỆ TP.HCM KHOA CAO ĐẲNG – THỰC HÀNH  INTERNAL TITLE: TH – TRUE MILK’S PRODUCT... INTERNAL TITLE:TH TRUE MILK’S PRODUCT.YN: Hello every body, my name is ka.. To d

TRƯỜNG ĐẠI HỌC CÔNG NGHỆ TP.HCM

KHOA CAO ĐẲNG – THỰC HÀNH



INTERNAL TITLE:

TH – TRUE MILK’S PRODUCT.

Member: Lê Hoàng Yến Ngọc (C14MK11)

INTERNAL TITLE:TH TRUE MILK’S PRODUCT.

YN: Hello every body, my name is ka.

To day, I have a interview survey about TH True Milk’s product And now, the interview start

YN: Hi sir, can I bother you a few minutes? I need a surey.

Customer: sorry, I…I don’t understand.

YN: I would like to ask you a few questions about TH True milk’

Product, do you have a few minutes?

Customer: Yes, I agree.

YN: Great, thank you

INSIDE THE MARKET

Project Number: 001

1/ How many person in your family?

 2-3 person  6-7 person

 4-5 person  More 7 person

2/ How much milk average 1 person in your family dink a week

 1-5 box  10-15 box

 5-10 box  More 15 box

3/ Who are you often buy milk for?

 Your parent  Yourself  Other

 Your child  Your girlfriend

Very important

Important Not very

important

Unimportant

Models of design

Product quality

Product price

Promotion

After sales service

Staff attitude

4 How important are the following factor to you?

YN: Why do you think the quality of product is very

important, and model of design is not important?

Customer: Because with me, the quality of product very

important, I’m very fear when drink a low- product can affect health

And I buy milk for my parent and my child If I want to save

a little money, buy a milk box low- quality is not a good idea.

5/ Why did you choose that product?

Good quality  Price cheap  Enthusiastic

Counselor  Other

6/ Where are you often buy milk?

 Store TH True Mart  Grocery Store

 Supper market  Other

6/ You still spend any other products?

 Yes  No

7/ you know the product through public media?

Friend  Family  Advertisement

Magazine  Other

8/ You have introduced products for people to know about?

 Yes  No

• Our company’s typical customer is 80 percent for female and 20 percent for male

• We aim to maintain high standards of customer care.So when using our quality product, , customer feel satisfied

• They often buoght it in the suppermarkets and cosmetics store Vì mua sp ở đó họ có cảm giác an toàn, có nv tư vấn

• In the future, our company will be reaching customer throungh ads on website and in magazines Customer in the major metropolitan as tp.Ho Chi Minh, Binh Dương, Ha Noi,… And many fiel province

AFTER RESEACH MARKET SURVEY, WE HAVE 1

PROFILE

THANK FOR YOUR ATTENTION