Báo cáo thực tập ngôn ngữ anh

Báo cáo thực tập ngôn ngữ anh TABLE OF CONTENTS A. Acknowledgement........................................................................................... 1 B. List of figures .................................................................................................. 3 C. Chapter 1: Overview ....................................................................................... 4 D. Chapter 2: Internship Procedure...................................................................... 12 E. Chapter 3: Conclusion ..................................................................................... 24 F. References ...................................................................................................... 27

DONG A UNIVERSITY FACULTY OF ENGLISH LANGUAGE AND CULTURE

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INTERNSHIP REPORT

Company/Institution’s name: SM ENGLISH CENTER

Address : 153 Van Tien Dung, Hoa Xuan, Cam Le, Da Nang

Supervisor from Enterprise: Mrs Thao

Phone number: 0935563727

Supervisor from Dong A University: Mrs Hoang Thi Hong Thuong

Internship student: Nguyen Bui Quynh Trang

Class: EL20A2A

Course: 2020 – 2024

Da Nang- 2023

FACULTY OF ENGLISH LANGUAGE AND CULTURE

-******* -

INTERNSHIP REPORT

Company/Institution’s name: SM ENGLISH CENTER

Address: 153 Van Tien Dung, Hoa Xuan, Cam Le, Da Nang

Supervisor from Enterprise: Mrs Thao

A Acknowledgement 1

B List of figures 3

C Chapter 1: Overview 4

D Chapter 2: Internship Procedure 12

E Chapter 3: Conclusion 24

F References 27

A ACKNOWLEDGEMENT

I would like to express my sincere gratitude to all the individuals and organizations who have supported and contributed to the successful completion of my teaching assistant internship at SM English Center in Da Nang

First and foremost, I would like to extend my deepest appreciation to Ms Thao, my supervisor, for his invaluable guidance, mentorship, and unwavering support

throughout this internship His extensive knowledge, expertise, and dedication have been instrumental in shaping my teaching skills and helping me grow both personally and professionally I am truly grateful for his patience, encouragement, and

constructive feedback, which have immensely contributed to my development as an English language educator

I would also like to express my heartfelt thanks to the entire team at SM English Center, especially the academic staff and fellow teachers Their camaraderie,

collaboration, and willingness to share their expertise have created a supportive and conducive learning environment I am grateful for the opportunities I had to observe and learn from their teaching practices, as well as for the valuable insights and

suggestions they provided during our discussions and workshops

Furthermore, I would like to acknowledge the students at SM English Center who actively participated in my lessons and provided me with valuable teaching

experiences Their enthusiasm, engagement, and eagerness to learn have been a

constant source of motivation for me I am grateful for their trust and patience as I navigated the challenges of teaching, and I am honored to have been a part of their English language learning journey

I am also indebted to my friends and family for their unwavering support and encouragement throughout my internship Their belief in my abilities and their

understanding of the demands and commitments of this internship have been

invaluable I would like to extend a special thank you to Ms Thao whose unwavering support and encouragement have been a constant source of inspiration for me

Finally, I would like to express my gratitude to SM English Center for providing me with the opportunity to be a part of their team and gain practical teaching experience The resources, facilities, and administrative support offered by the center have

significantly contributed to the success of my internship

In conclusion, I would like to once again express my heartfelt appreciation to

everyone who has played a role in making my teaching assistant internship at SM English Center a fulfilling and enriching experience Your support, guidance, and encouragement have been invaluable, and I am truly grateful for the knowledge and skills I have acquired during this internship

Thank you

Quynh Trang

B LIST OF FIGURES

1 Table 1: Week 1 13

2 Table 2: Week 2 15

3 Table 3: Weeks 3 16

4 Table 4: Weeks 4 18

5 Table 5: Weeks 5 19

6 Table 6: Weeks 6 21

C CHAPTER 1 OVERVIEW

1.1 Introduction of SM English Center

The SM English Center, situated in the vibrant city of Da Nang, is a renowned educational institution offering top-notch English language courses As an aspiring teaching assistant, I am privileged to be part of this esteemed institution,

contributing to the students' language learning journey and assisting the dedicated team of educators

With a rich history and a commitment to excellence, the SM English Center has established itself as a leading provider of English language education Since its establishment, the center has undergone a continuous process of development and expansion to meet the diverse language learning needs of the community

At the core of the center's mission is its dedication to delivering effective language instruction and empowering students with proficient language skills Through a wide range of comprehensive programs, the center aims to equip students with the necessary linguistic and cultural knowledge to confidently communicate in English

in various contexts

The organizational hierarchy of the SM English Center ensures smooth operations and efficient management of resources Led by the Director, the center comprises several departments and divisions that play vital roles in its functioning

The SM English Center offers a wide array of products and services designed to meet the diverse needs of learners These include comprehensive English language courses covering all language skills, specialized exam preparation courses, business English courses for professionals, and customized programs for specific industries such as tourism, hospitality, medicine, and information technology

In conclusion, the SM English Center is an esteemed institution dedicated to providing exceptional English language education With its rich history,

commitment to excellence, well-structured organizational hierarchy, and diverse range of programs and services, the center creates a conducive learning

environment for students and offers ample opportunities for personal and

professional growth As a teaching assistant, I am honored to be part of this

dynamic institution and contribute to the students' language learning journey

1.1.1 The History of Establishment

The SM English Center has a captivating history that traces its roots back to its founding year, marking the beginning of its remarkable journey in the field of English language education The center's establishment was driven by a strong vision to cater to the growing demand for quality language instruction in Da Nang and provide learners with the necessary skills to excel in an increasingly globalized world

The journey of the SM English Center began with a passionate group of educators and language enthusiasts who recognized the importance of English proficiency in today's interconnected society With a clear mission in mind, they set out to create a premier language institution that would set new standards in language education From its humble beginnings, the center steadily gained recognition for its

dedication to excellence and commitment to student success The founders'

unwavering determination and relentless efforts laid a solid foundation for the center's growth and development

As the center gained momentum, it started expanding its range of programs and services to meet the evolving needs of learners With an emphasis on delivering effective language instruction, the center designed comprehensive courses that focused on all aspects of language learning, including speaking, listening, reading, and writing skills This holistic approach enabled students to develop well-rounded language proficiency and enhanced their overall communication abilities

Over the years, the SM English Center forged strong partnerships with renowned language institutions and established collaborations with international

organizations These alliances allowed the center to incorporate best practices and global perspectives into its curriculum, ensuring that students received a truly international standard of education

The center's commitment to excellence attracted a team of highly qualified and dedicated educators who shared a passion for teaching and nurturing language skills These educators played a pivotal role in shaping the center's reputation as a hub of academic excellence and fostering a supportive learning environment for students

With each passing year, the SM English Center continued to expand its reach and impact on the community Its reputation as a leading language institution grew, attracting a diverse range of learners from different backgrounds and age groups The center's inclusive approach embraced learners of all levels, from beginners to advanced learners, providing them with customized learning experiences tailored to their specific needs and goals

Today, the SM English Center stands as a testament to its founders' vision and the collective efforts of its dedicated team It has become a renowned institution, known for its outstanding educational programs, comprehensive curriculum, and

unwavering commitment to student success The center's rich history and

continuous development reflect its constant pursuit of excellence and its ability to adapt to the ever-changing demands of the language education landscape

As a teaching assistant at the SM English Center, I am honored to contribute to its legacy and be part of a dynamic institution that empowers students to become

confident and proficient English speakers Together, we strive to inspire and

transform lives through the power of language education

1.1.2 Development Process

The SM English Center has undergone a remarkable development process,

evolving from its modest beginnings to become a leading institution in English language education The center's journey of growth and expansion has been

characterized by a strong commitment to excellence, a focus on meeting learner needs, and the continuous pursuit of educational innovation

The development process of the SM English Center can be traced back to its

founding year, when a group of passionate educators came together with a shared vision of providing high-quality language instruction to the community This initial phase involved meticulous planning and strategic decision-making to establish a solid foundation for the center's future growth

As the center gained traction and established its presence in the education

landscape, it embarked on a journey of continuous improvement and innovation The center's commitment to staying at the forefront of educational practices led to the adoption of modern teaching methodologies and the integration of cutting-edge

technology into the learning process This emphasis on innovation allowed the center to deliver engaging and effective language instruction, keeping pace with the evolving needs and preferences of learners

Throughout its development process, the SM English Center has placed a strong emphasis on curriculum development and enhancement The center's Academic Department, comprising experienced curriculum specialists, continuously reviews and updates the curriculum to ensure its relevance, effectiveness, and alignment with international language standards This iterative process involves incorporating feedback from students, educators, and industry experts, resulting in a dynamic and engaging curriculum that meets the needs of a diverse student body

Furthermore, the center has proactively sought partnerships and collaborations with reputable institutions and organizations in the field of language education These strategic alliances have allowed the center to leverage expertise, exchange best practices, and access valuable resources Collaborative initiatives such as joint workshops, research projects, and exchange programs have enriched the center's educational offerings and provided students with unique opportunities for growth and cultural exchange

The SM English Center's development process has also been driven by its

commitment to fostering a supportive and inclusive learning environment

Recognizing that learners have diverse backgrounds, learning styles, and

aspirations, the center has invested in student support services and facilities The Student Affairs Department plays a pivotal role in ensuring that students receive personalized attention, guidance, and support throughout their learning journey This focus on individualized care has contributed to the center's reputation for providing a nurturing and empowering educational experience

As a result of its dedicated efforts, the SM English Center has experienced

significant growth in student enrollment and expanded its range of programs and services The center now offers a wide variety of courses tailored to different

proficiency levels, exam preparation courses, business English programs, and specialized courses for specific industries This diverse portfolio of offerings

ensures that learners can find the program that best suits their goals and needs

In conclusion, the SM English Center's development process has been

characterized by a relentless pursuit of excellence, a commitment to innovation, and

a focus on meeting learner needs Through strategic planning, curriculum

development, technological integration, and student support services, the center has established itself as a leading institution in English language education The center's journey of growth and expansion serves as a testament to its dedication to providing exceptional language instruction and empowering students to achieve their language learning goals

1.1.3 Functions and Missions

One of the primary functions of the SM English Center is to provide high-quality language instruction to learners of all levels The center offers a comprehensive range of courses that focus on developing essential language skills, including

speaking, listening, reading, and writing By employing modern teaching

methodologies and incorporating interactive learning activities, the center creates an engaging and dynamic learning environment that fosters effective language

acquisition

In addition to language instruction, the center plays a vital role in preparing

students for various English language proficiency exams Recognizing the

importance of these exams for academic and career advancement, the center offers specialized exam preparation courses These courses equip students with the

necessary strategies, techniques, and practice materials to achieve their desired scores and succeed in their future endeavors

Another crucial mission of the SM English Center is to foster cross-cultural

understanding and promote global citizenship The center believes in the power of language as a tool for communication and connection between people from different cultures and backgrounds Through its diverse student body and inclusive

educational approach, the center creates a multicultural learning environment that encourages dialogue, respect, and appreciation for diverse perspectives

Furthermore, the center recognizes the significance of professional development for educators and provides opportunities for continuous growth and improvement The center's mission includes offering professional development programs,

workshops, and training sessions for its teaching staff By equipping educators with the latest teaching methodologies, educational technologies, and pedagogical

techniques, the center ensures that its teachers remain at the forefront of language instruction and can deliver exceptional educational experiences to their students The SM English Center also serves as a hub for academic research and innovation The center encourages its educators to engage in research activities, contribute to scholarly publications, and participate in conferences and seminars By promoting a culture of research and innovation, the center aims to contribute to the advancement

of English language teaching methodologies and enhance the overall quality of language education

Moreover, the center is committed to community engagement and social

responsibility It actively participates in outreach programs, collaborates with local organizations, and organizes community events These initiatives not only enrich the learning experiences of students but also contribute to the development of the local community

In summary, the SM English Center fulfills its functions and missions by

providing high-quality language instruction, preparing students for language

proficiency exams, fostering cross-cultural understanding, supporting professional development, promoting research and innovation, and engaging with the

community Through its comprehensive and student-centered approach, the center empowers learners with the necessary language skills and intercultural

competencies to thrive in an interconnected world

- Extracurricular Activity Coordinators

c Administration Department:

- Administrative Staff

- Facility and Resource Managers

d Marketing and Communications Department:

- Marketing Strategists

- Advertising Coordinators

- Online and Offline Presence Managers

- Public Relations Specialists

1.2.2 Introduction of all the departments

SM English Center operates under a well-defined organizational hierarchy,

ensuring effective management and coordination of its activities At the top of the hierarchy is the Director, who oversees the overall operations and strategic direction

of the center Reporting to the Director are various departments and divisions, each responsible for specific functions within the center

Some of the key departments within SM English Center include:

- Academic Department: This department focuses on curriculum development, course planning, and teacher training It ensures that the center's programs are well-structured, up-to-date, and aligned with recognized English language proficiency standards

- Student Services Department: This department handles student enrollment, placement testing, and provides support services to students throughout their learning journey at the center It serves as a point of contact for students,

addressing their queries, concerns, and providing guidance when needed

- Marketing and Communications Department: This department is responsible for promoting the center's programs and services, as well as maintaining effective communication with students, parents, and the wider community It utilizes various marketing strategies and channels to attract prospective students and raise awareness of the center's offerings

- Administrative Department: This department handles the administrative and operational aspects of the center, including finance, human resources, facility

management, and logistics It ensures smooth day-to-day operations and

supports the other departments in their functions

1.2.3 Products/ service offering

SM English Center offers a wide range of products and services to meet the

diverse needs of its students These include:

- English Language Courses: The center provides comprehensive English

language courses for different proficiency levels, focusing on all language

skills, including speaking, listening, reading, and writing

- Exam Preparation Programs: SM English Center offers specialized courses

designed to prepare students for internationally recognized English proficiency

exams such as TOEFL, IELTS, Cambridge English Exams, and TOEIC

D CHAPTER 2 INTERNSHIP PROCEDURE

2.1 Internship activities

During the internship at the SM Language Center, as an instructional assistant, the responsibilities and activities encompass a range of tasks that contribute to the overall functioning and success of the center The internship activities may include:

a Classroom Assistance:

- Assisting teachers in classroom management and instructional activities

- Providing support to students during lessons and learning activities

- Assisting in the preparation and organization of teaching materials

b Student Support:

- Assisting with student assessments and evaluations

- Providing guidance and support to students with their language learning goals

- Assisting in monitoring student progress and providing feedback

c Curriculum Support:

- Collaborating with teachers and curriculum specialists in developing and

enhancing lesson plans and teaching materials

- Contributing to the creation of engaging and interactive learning activities