INTERNSHIP REPORTTs interseats vietnam limited liability company

Organizational structure and its function of TS Interseats Vietnam Co., Ltd.... Information about the Human Resources Department at TSISVN Co., Ltd.... Organizational structure of the Hu

Hanoi, 2023

TABLE OF CONTENTS

LIST OF TABLES AND FIGURES

LIST OF ABBREVIATIONS

INTRODUCTION

PART 1: OVERVIEW OF TS INTERSEATS VIETNAM CO., LTD

1.1 Information about TS Interseats Vietnam Co., Ltd

1.1.1 General information about TS Interseats Vietnam Co., Ltd

1.1.2 The process of foundation and development of TS Interseats Vietnam Co., Ltd

1.1.3 Vision, mission, and corporate culture of TS Interseats Vietnam Co., Ltd

1.1.4 Logo and Slogan of TS Interseats Vietnam Co., Ltd

1.1.5 Organizational structure and its function of TS Interseats Vietnam Co., Ltd

1.1.6 Recent business situation of TS Interseats Vietnam Co., Ltd

1.2 Information about the Human Resources Department at TSISVN Co., Ltd

1.2.1 Organizational structure of the Human Resources Department

1.2.2 Specific functions and tasks of the Human Resources Department

PART 2: THE INTERNSHIP PROCESS AT TS INTERSEATS VIETNAM CO., LTD

2.1 The duties carried out in the internship process

2.2 The difficulties and lessons of experience in the internship process

2.2.1 The difficulties in the internship process

2.2.2 The lessons of experience in the internship process

PART 3: THE REALITY OF USING ENGLISH AT TS INTERSEATS VIETNAM CO., LTD

3.1 The use of English at work at TS Interseats Vietnam Co., Ltd

3.1.1 The current situation of the use of English

3.1.2 The advantages

3.2 Solutions to improve the quality of the use of English in the working

environment at TSISVN Co., Ltd

3.2.1 In terms of the company

3.2.2 In terms of the staff

PART 4: SUGGESTION FOR THE SUBJECT OF GRADUATION THESIS

CONCLUSION

Acknowledgements

References

LIST OF TABLES AND FIGURES

Image 1.3 The organizational structure of TSISVN Co., Ltd 6Table 1.1 Business results of TSISVN Co., Ltd from 2017 to

Diagram 1.1 The organizational structure of the Human Resources

LIST OF ABBREVIATIONS

English

Co., Ltd Limited liability company Công ty trách nhiệm hữu

hạnM.A Master of Arts Thạc sĩ khoa học xã hộiTSISVN TS Interseasts Vietnam TS Interseats Việt Nam

IT Information Technology Công nghệ thông tin

Vietnam benefits from integration into the world and the direction of the country’seconomic growth, however, one of the biggest barriers is the language, whichinterferes Vietnam with swiftly accessing modern science and technology Theresult is it is important to have a universal language widely spoken in the world In

an investigation, English is indicated as one of the eight languages used the most inthe world in the coming years

TS Interseasts Vietnam Co., Ltd (TSISVN) is one of the Thai Summit Group’ssubsidiaries which is the leading automotive parts manufacturer in Asia Currently,TSISVN has supplied products to the famous car and motorbike manufacturers inVietnam such as Yamaha, Toyota, Vinfasst, Honda, etc Therefore, language,specifically, English, plays an important part in exchanging business informationamong parties

PART 1: OVERVIEW OF TS INTERSEATS VIETNAM CO., LTD.

1.1 Information about TS Interseats Vietnam Co., Ltd.

1.1.1 General information about TS Interseats Vietnam Co., Ltd.

Image 1.1 The image about TSISVN Co., Ltd.

Source: The internship unit

Vietnamese name: Công ty TNHH TS Interseats Việt Nam

Registered name: TS INTERSEATS VIETNAM CO., LTD

Abbreviation name: TSISVN

Address: Lot 80, Noi Bai Industrial Zones, Quang Tien Commune, Soc SonDistrict, Hanoi, Vietnam

Email: info@thaisummit.com.vn

Website: www.thaisummit.co.th

Legal representatives: Mr Kowit Sirima

Thai Summit Group has manufacturing facilities at all major industrial clustersbased in Laenchabang, Nakornnayok, Rayong, and Samutprakarn in Thailand, andhas global manufacturing facilities in China, India, Indonesia, Japan, Malaysia,USA, and Vietnam.

Currently, Thai Summit Group has over 40 subsidiaries covering all manufacturingactivities of the global automotive industry The Group is capable of supplyingautomotive metal forming, interior and exterior, motorcycle structures, wiring andelectric components, dies casting, forging and machining, dies and tooling, and evenspecially developed Cario golf carts to almost all global OEMs worldwide

TSISVN established on 31/05/2007 is leading in manufacturing and assemblingcomponents parts for cars, motorcycles, and vehicles in Vietnam The company hascapable of supplying high-quality automotive metal forming, motorcycle structures,motorcycle seats, dies, and tooling Currently, TSISVN has supplied products to thefamous car and motorbike manufacturers in Vietnam such as Yamaha, Toyota,Vinfasst, Honda, etc

The company’s current workforce is 217 with an average age of 34 years For eachspecific activity, the company has a professional, creative, and enthusiastic staffwith an average of 8 years of working experience who have high professionalcapacity.

1.1.3 Vision, mission, and corporate culture of TS Interseats Vietnam Co., Ltd Vision and mission

The company’s vision and mission are a strong business, a sustainable organization,and a better society

A strong business with “a solid business structure covering almost all types of

automotive part products together at other plants around the world”

A sustainable organization by “having had over 15 years of experience in the

automotive industry with sustainable growth, not only for the organization itself butalso for the employees and our suppliers”

A better society by the fact that “we can not stand alone, society has to grow with

us We participate in many activities that focus on Thai society The Thai SummitPattana Foundation and the Thai Summit Tech Camp were created to benefitsociety”

Corporate culture

TSCIC standing for Teamwork, Social Responsibility, Continuous Improvement,Initiative and Leadership, and Commitment is the corporate culture of TS InterseatsVietnam Co., Ltd

Teamwork (T): We value working as a team as a part of the system to mobilize the

organization With mutual respect and teamwork, we can focus on the sameobjectives We believe that ordinary people can achieve extraordinary goals

Social Responsibility (S): We are a part of the society that we live in, therefore, it is

necessary that we have to balance all concerned parties around us, this includesemployees, families, managers, suppliers, stockholders, surrounding communities,and the environment

Continuous Improvement (C): Excellency does not happen accidentally, it happens

because of the accumulation of continuous improvement activities Moreover, the

continuous improvement of employees is fundamental to the continuousdevelopment of the organization.

Initiative and Leadership (I): Initiative is the result of thinking beyond others’

limitations, expecting more than others’ impossibilities Leadership is the power totransform initiatives into tangible outcomes

Commitment (C): Commitment is the condition of professionals To retain the

commitment between us and our suppliers, colleagues and alliances is the key tosuccess Although the conditions may change, our results will not change

1.1.4 Logo and Slogan of TS Interseats Vietnam Co., Ltd.

Image 1.2 Logo of TSISVN Co., Ltd.

Source: The internship unit

The slogan of the company: “Before we build parts, we build people”

“We understand that high-quality products come from high-quality people and that

is the reason why we shape our organization to become a “happy workplace” whereover 21,000 employees share the same happiness under the Thai Summit Group’sroof This is how “Before we build parts, we build people” as a philosophy

originated.” (Thaisummitgroup).

1.1.5 Organizational structure and its function of TS Interseats Vietnam Co., Ltd.

TS Interseasts Vietnam Co., Ltd has its way of organizing structure, promoting thedevelopment of the company, and complying with the provisions of the law

Image 1.3 The organizational structure of TSISVN Co., Ltd.

Source: TSISVN Training Report 2022

Board of Management

The board of management including Mr Kowit Sirima, Mr Samran Mankong, Mr.Tawin Tantrakool, Mr Nguyen Van Thanh, and Mr Nguyen Hong Phuong is incharge of setting the company’s long-term goals along with monitoring theimplementation of significant company activities as well as making importantdecisions and policies Besides, it also takes responsibility for allocating resourcesappreciatively Additionally, the Board of Management prepares the company’sstrategic and annual planning, supervises the implementation of plans and financialreporting, and prepares major investments and acquisitions Developing cooperationwithin the company and promoting common development projects are also amongthe Board of Management’s key duties

Deputy General Director

Deputy General Director (Mr Kowit Sirima) - the legal representative of thecompany is together with the General Director to review the company’s annualbusiness plan He takes responsibility for monitoring and managing departments toensure that they are running in accordance with the company’s performance, goals,and strategy Additionally, he also examines and assesses the company’s achievedgoals, receives, and handles unanticipated situations

Production Department

The manufacture of the final product that the business must sell in order to generaterevenue is the responsibility of the production division Specifically, itsresponsibility is to transfer raw materials and other inputs into completed products

or services Between production steps, the department strives to increase theproduction line's effectiveness so it can reach output goals established by thebusiness management and guarantee that the completed goods provide customerswith the greatest value and quality

Marketing Department

One of a company's most vital departments is the one responsible for marketing.Building the company's reputation, creating methods to sell goods or services,providing information about those goods or services, and collecting feedbackthrough surveys or interviews to all interested parties are just a handful of thenumerous duties that marketing experts are engaged in

Sales and Purchase Department

The purchasing department of a company is responsible for procuring the goods,raw materials & services required to operate the organization effectively Thedepartment plans procurement activities based on the company's business goals Itsresponsibilities help in sourcing goods strategically at economical prices andoptimum quality Decisions such as in-house manufacturing or procurement fromexternal suppliers are taken at this purchasing stage

The sales department identifies sales goals and objectives and prepares a sales planthat acts as a guide to achieving them like the company’s history, goals and

objectives, target market, sales process, tools and resources The importance is thatthe department is responsible for bringing new business, pitching and closing a salesdeal

In common, the two departments take responsibility for managing the purchase andsale, signing sales confirmations according to customer orders, managing thequality of raw materials and inventory, placing orders and managing customerorders, and managing sales staff and inventory

Human Resources Department

For any business or organization, people are always one of the most importantfactors and are considered the most valuable capital deciding all other resources.The department is responsible for making a recruitment plan and organizingrecruitment based on the production and business plan It will create recruitmentstrategies, such as creating and posting job advertisements, evaluating resumes andother application materials for new applicants, and conducting interviews

In addition, it also organizes the monthly, quarterly, and annual inspections of thework program in the area under the board of management; organizes the company’swork, and calculates and balances the business situation of both input and output.This department is also in charge of giving basic training to new staff members, aswell as satisfying employee benefits, assessing human resources, and makingadjustments

Accounting and Finance Department

This department takes responsibility for organizing and directing all aspects ofaccounting, statistical and economic information Besides, it also proposes andmakes decisions suitable to the production activities of the company Additionally,the department analyzes and evaluates the situation and performance of thebusiness; continuously trains and retrains to improve professional qualifications for

accounting staff; signs vouchers, account reports, and statistics

1.1.6 Recent business situation of TS Interseats Vietnam Co., Ltd.

Table 1.1 Business results of TSISVN Co., Ltd from 2017 to 2018

Source: TSISVN Financial Report 2017

TSISVN Financial Report 2018

Table 1.2 Business results of TSISVN Co., Ltd from 2019 to 2020

Decrease (-)

Total revenue 297,302,130,550 202,013,587,913 - 32.1Total cost 274,053,105,074 193,763,829,551 - 29.3Profit before tax 23,249,025,476 8,249,758,362 - 64.5Profit after tax 21,616,318,769 5,984,000,077 - 72.3

Source: TSISVN Financial Report 2019

TSISVN Financial Report 2020

Table 1.3 Business results of TSISVN Co., Ltd from 2021 to 2022

Source: TSISVN Financial Report 2021

TSISVN Financial Report 2022

2017 2018 2019 2020 2021 2022

0 50,000,000,000

Total revenue Total cost Profit before tax Profit after tax

Chart 1.1 Business results of TSISVN Co., Ltd from 2017 to 2022

Source: The study results

After more than 15 years of establishment and development, TS Interseats VietnamCo., Ltd has made remarkable progress: growing up in terms of financial resources,and increasingly gaining a foothold in the market, the company has become theexclusive supplier for Honda, Yamaha, Vinfast, etc Additionally, according toinformation from the Accounting and Financial Department, the company’s revenue

is always quite high In 2020, under the context of the complicated andunpredictable Covid-19 pandemic all over the world, TS Interseats Vietnam Co.,Ltd can not avoid certain difficulties due to supply chain disruptions After twoconsecutive years when the economy is gradually recovering, the revenue hasreached an impressive number thanks to the leading and managing effort of theboard of management

1.2 Information about the Human Resources Department at TSISVN Co., Ltd 1.2.1 Organizational structure of the Human Resources Department

Diagram 1.1 The organizational structure of the Human

Resources Department at TSISVN Co., Ltd.

Source: TSISVN Training Report 2022

Human Resources Department plays an important part in maintaining anddeveloping human management in the organization in a structured and thoroughmanner Currently, there are 5 employees working in the Human ResourcesDepartment at TSISVN The organizational structure of the department is dividedinto 2 levels, including the management level (HR manager and supervisor) and thestaff level (administrative staff, HR staff, and IT staff)

In terms of the management level, the HR manager takes on managing all

employees in the company, suggesting changes in policies and procedures based onemployee and company needs, supervising all HR activities, communications,reports and documents created and received by the department, and creating salarystructures and administering employee benefits The HR supervisor takesresponsibility for assisting the manager with staff requirements, performing variousadministrative tasks and correctly processing paperwork, making visas, passports,etc for foreigners working in the company, and arranging training sessions with allnew hires

In terms of the staff level, the administrative staff is responsible for compensation

and benefits for departments and announcing the number of meals to the kitchen

HR manager

Administrative staff resources staff Human IT staff Supervisor