CHAPTER 2 VISION, MISSION, STRATEGIC GOALS Strategic Management Department 9/16/202234 http //images google com vn/imgres?imgurl=http //www johnwiley com au/highered/stratmgt2e/0470809299 jpg&imgrefur[.]
Trang 1CHAPTER 2 VISION, MISSION, STRATEGIC GOALS
Trang 2 2.1 Business vision
2.2 Business mission
2.3 Strategic goals
Trang 32.1.1 Definition and roles
Definition: A vision statement is defined as a direction for the
future, an ambition of the founders for what an organization wants
to become
Roles:
To create the foundation value for sustainable development of an
organization
To guide and orient the development of an organization in the future
To inspire staffs in an organization
Trang 42.1.2 Core value
Value for customers
Value for employees
Value for customers
Value for stakeholders
Core Value
Vision
Shareholders
Customers
Employees Stakeholders
Trang 52.1.3 Requirements
Simple, clear and easy to understand
The time should be long enough to achieve significant changes and short enough to create the commitment and consolidate of the whole organization
Ability to allocate the resources of the organization regards to its size and the time
Regularly connected by the management board
Trang 6 2.1 Business vision
2.2 Business mission
2.3 Strategic goals
Trang 82.2.1 Definition and roles
Definition: Business mission refers to the purpose, the reason
and the meaning of an enterprise, it also shows the corporate social responsibility
Roles: A business mission allows an enterprise:
Trang 92.2.2 Feature
A business mission:
Is a statement about the attitude and the prospect of an enterprise.
Resolves the disagreements in an enterprise.
Is customer-oriented.
Declare corporation social responsibility (CSR)
Trang 102.2.3 Elements
Trang 11 2.1 Business vision
2.2 Business mission
2.3 Strategic goals
Trang 122.3.1 Definition and classification
Definition: Strategic goals are the status, the milestones, the
specific criteria that the company wants to achieve in a certain period
The strategic goals are to transfer strategic vision and business mission into the specific and measurable goals
Trang 132.3.1 Definition and classification (cont.)
Classification of strategic goals:
Long-term goals (3-5 years): are the results that the company
have to achieve in the long run Long-term goals are needed for the strategic formulation
Short-term goals (yearly): are intermediate milestones that
enterprises must achieve annually to reach the long-term goals
The annual goals are needed for Strategy implementation
Trang 14 Other classifications
- Profit
- Competitive position
- Business performance
- Human resources development
- Relationship with staffs
- Technology and innovation dominance
- Social responsibility
2.3.1 Definition and classification (cont.)
Trang 152.3.2 Requirements
Possibility
Challenge
Flexibility
Measurability
Motivation
Rationality
Intelligibility
Awards (Material + Spirit)
Possibility > < Challenge
Trang 16Do you have any questions?