CASE STUDY ACECOOK BUSINESS PROCESS

- ERP Odoo is ready-made software with many useful features for businesses ERP Odoo is one of the open source business management software, using Python programming language, running on

UNIVERSITY OF TECHNOLOGY AND EDUCATION FACULTY FOR HIGH QUALITY TRAINING

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COURSES: ENTERPRISE RESOURCE PLANNING TOPIC: CASE STUDY ACECOOK BUSINESS PROCESS

LECTURERS: TRẦN KIM TOẠI

HO CHI MINH 2022

TABLE OF CONTENT

PREFACE 3

CHAPTER 1 OVERVIEW OF ODOO 4

1.1 What is Odoo? 4

1.2 Why businesses should use Odoo: 4

1.3 Advantages and disadvantages of Odoo software: 5

1.3.1 Advantage: 5

1.3.2 Disadvantage: 6

CHAPTER 2: BUSINESS OVERVIEW 7

2.1 Acecook overview: 7

2.1.1 History begin: 7

2.1.2 Vision: 7

2.1.3 Mission: 7

2.1.4 Core values: 7

2.2 Acecook's requirements when using Odoo software: 7

2.2.1 Sales automation and payment recording: 7

2.2.2 Manage customers more effectively: 8

2.2.3 Inventory management: 8

2.3 The difficult situation of Acecook company: 9

2.4 Solution for Acecook company: 9

CHAPTER 3: ACECOOK’S BUSINESS SITUATION 11

3.1 Scenario 1: 11

3.2 Scenario 2: 12

In the trend of industrial revolution 4.0 is spreading across all industries and in each business field Corporations need to have the most modern business strategy based on the most advanced, most effective and economical technology platform

And in the current situation of the Covid 19 epidemic, everything has been turned upside down and the operation order of small and medium enterprises is different That is the strongest survival pressure ever on domestic and foreign enterprises All are facing difficulties in the economy, human resources, products, supply chain Everyone, every business is aware of the need to adapt to change with new technology, 4.0 technology But they have not determined exactly what they need to change and where to invest in order to survive on an economic battlefield where millions of businesses invest

Recognizing that importance, in the same understanding of enterprise systems and coupled with the synthesis of strategic plans of enterprises to successfully deploy the new system, we hope with understanding With an overview of the business planning system ERP will provide solutions as well as suggestions for the successful development of the business

And this is also the reason for choosing the topic of the group on “Applying ERP system to the purchasing and sales process of Acecook company”.

CHAPTER 1 OVERVIEW OF ODOO

1.1 What is Odoo?

- Odoo software is written and developed by Fabien Pinckaers and his associates Odoo ERP is also known by another name, OpenERP, before that this software was called TinyERP Since OpenERP was upgraded to version 8.0 and above, it was changed to Odoo and is widely used until now

- ERP Odoo is ready-made software with many useful features for businesses

ERP Odoo is one of the open source business management software, using Python programming language, running on the server side Odoo is not simply a webapp because this software does not use any web framework such as Django, Tornado… Odoo is integrated with many cloud computing technologies, suitable for many industries and fields

- Odoo ERP is a comprehensive business management software, providing more than 26,000 modules including sales, customer care, CRM, POS, production management, warehouse management, financial management, human resources, modules that perform certain functions are linked together Because of these uses, Odoo ERP software is chosen by many small businesses to use

1.2 Why businesses should use Odoo:

- Low total cost: Because Odoo/OpenERP software does not require licensing fees

No license is required to use the full version of the Odoo/OpenERP open source software Any business can download the software for free to try it out With the money saved, businesses can spend the cost of implementing and customizing new open source software features This helps businesses deploy software more effectively, and increases the practical applicability of the software in each specific business

- Smart connection: Currently, many small and medium enterprises have been using some software for administration, usually conducted in specific departments such as warehouse, customer care, accounting, etc … However, these management software

are separate and completely separate from each other Odoo/OpenERP will help business owners solve the problem of software consolidation In a total ERP software system, all the features and discrete solutions that businesses are currently using are available However, in the ERP system, these software are all linked together, easily transferring data, avoiding errors in the data entry process and saving time At the same time, it also allows business owners and administrators to cover and update the business situation and business activities immediately at all times

Customizable Odoo software:

● Odoo/OpenERP is a custom software that is quite flexible for any audience It

is specifically designed according to the specific requirements of each different business

● Plus, in a fast-moving and highly competitive world, flexible software design makes it easy for businesses to keep up with changes in the market, ready to lead

1.3 Advantages and disadvantages of Odoo software:

1.3.1 Advantage:

- Easy to use: Odoo software is designed with a user-friendly interface, so even those who are not tech-savvy can easily use it without spending much time researching Most other business management software are often discrete and separate, making it difficult to manage As for Odoo, those difficulties will be small Odoo software is closely linked together, avoiding data loss or errors in the management process

- Low cost: Although Odoo ERP is considered a good quality management software with many modern technologies, the cost to own them is not too great Odoo is open source software, businesses can take advantage of available free software libraries, so they can save a lot of programming costs Odoo is not affected by marketing and sales costs, this is also the reason that the cost to use Odoo is lower than other management software In addition, Odoo ERP does not require a license fee, so businesses can save more money compared to paid software licenses In addition to saving money to pay

to own a utility part like Odoo, this software also helps businesses reduce a lot of other operating costs

- Many useful functions: with many different functions, Odoo software is not only suitable for many industries, but in the process of use, this software proves its usefulness as Odoo software helps to reduce the working time for employees, shorten the time to complete the work As a result, products are often completed on time, ensuring work efficiency With this software, managers can easily understand the operation status of the business quickly

- Easy to install: Odoo uses open source code that allows users to freely adjust the application's features to suit the unique situation of each business Odoo is built in the form of modular assembly, so the deployment of this software is also very fast Depending on the business characteristics of each enterprise, choose modules with appropriate functions

- Continuously updated technology: is software that integrates many modern technologies and these technologies are regularly updated As soon as new versions of Odoo are released, you can fully upgrade and use them Currently the latest version of this business administration software is Odoo 12

1.3.2 Disadvantage:

- Does not meet the needs of businesses: although there are many features available, Odoo cannot meet the increasing requirements of businesses Each industry has its own processes and characteristics, so ready-made software like Odoo certainly cannot satisfy businesses Businesses with large business networks and thousands of employees cannot be managed by Odoo At this time, businesses need software written according to their own characteristics and requirements so that they can be easily managed in a scientific way

- Security is not guaranteed: people say "you get what you pay for", with cheap software like Odoo, you can't ask for good quality One of the downsides of Odoo is that the software is often not as detailed and complete as custom-programmed ERP software ERP software written on demand often has high security, and Odoo is the

opposite This is also what medium and large enterprises always ask: "Should I use cheap ERP software like Odoo for my business?"

CHAPTER 2: BUSINESS OVERVIEW

2.1 Acecook overview:

Established on December 15, 1993 and officially put into operation in 1995 Acecook Vietnam Joint Stock Company is a leading instant food producer in Vietnam with a system of 10 restaurants machine, 04 business branches; More than 300 distribution agents, covering over 95%, retail points spread from North to South, accounting for nearly 50% of the market share, exporting to more than 46 countries around the world Over 20 years of establishment and development, Acecook Vietnam is honored to be the instant noodle brand trusted by consumers and gives you complete peace of mind

in product quality Since its establishment until now, with the spirit of constantly creating and challenging innovation to create products that bring joy to customers on the basis of "Japanese technology, Vietnamese taste", Acecook Vietnam has built a world of culinary culture with convenient foods, delicious quality, food safety and hygiene and brought rich experiences to consumers in Vietnam and around the world Acecook Vietnam commits to always accompany the sustainable development of society for a beautiful future with the message "Cook happiness - We will always continue to create and bring happiness to each meal, every consumer's heart

2.1.1 History begin:

- 1993: December 15, 1993 Vifon Acecook Joint Venture Company was established

- 1995: 07/07/1995 selling the first product in Ho Chi Minh City

- 1996: 28/02/1996 joined the US export market and established Can Tho branch

- 1999: First time winning the title of HVNCLC

- 2000: Launched Hao Hao noodle product, the company's breakthrough in the instant noodle market

- 2003: Completing the factory system from North to South

- 2004: Officially changed its name to Acecook Vietnam Co., Ltd and moved the factory to Tan Binh Industrial Park

- 2006: Officially joined the instant rice market by building a factory in Vinh Long and launching Pho Xua & Now

- 2008: Changed its name to Acecook Vietnam Joint Stock Company (January 18) and became an official member of the World MAL Association

- 2010: 07/07/2010 received the First Class Labor Medal

- 2012: Inaugurated the leading modern factory in Ho Chi Minh 2 in Southeast Asia

- 2015: Acecook Vietnam Joint Stock Company has changed its brand identity

2.1.2 Vision:

To become a leading food production enterprise in Vietnam with sufficient management capacity to adapt to the globalization process

2.1.3 Mission:

“ Provide high quality products/services

HEALTH – SAFETY – ASSURANCE for customers”

Based on this mission, Acecook Vietnam always puts the top priority on product quality, while supporting the communication of correct and scientific information about instant noodle products to create safety and peace of mind for customers customer In recent years, Acecook Vietnam has focused on products for health, both

to meet the new needs of consumers and to increase the value of instant noodles

2.1.4 Core values:

This is both the slogan and the value of Acecook company, this is specifically expressed by 3 words HAPPY as follows:

(1) Happy Customers

Acecook Vietnam will always strive to make customers who use Acecook's products happy

Therefore, the company will always produce and supply delicious, high-quality, safe and secure products to meet the needs of customers

Specifically, it is necessary to thoroughly achieve 3 goals as follows:

- Using advanced Japanese production techniques, quality assurance machinery and strict management of the production process

Monitor the distribution process, product preservation in the market, request not to adversely affect the quality

(2) Happy Employees

Acecook Vietnam always strives to make Acecook employees and their families happy

Therefore, the company will always try to create a good welfare regime, a good working environment, and care about the work and life of its employees

(3) Happy Society

Acecook Vietnam always strives to make the whole society feel happy

The company always contributes to the development of the instant noodle industry in particular and the Vietnamese economy in general, supporting suppliers to improve quality In addition, the company actively sponsors and organizes charity and environmental activities to contribute to a better Vietnamese society

2.2 Acecook's requirements when using Odoo software:

2.2.1 Sales automation and payment recording:

- With traditional sales and payment methods, when recording sales transactions manually, it is difficult to avoid unintended errors Therefore, using ERP software will help a lot in recording details of all transactions (date and time, order value, customer information, ) in the most convenient way because it's all automatic

- ERP software helps large manufacturing companies be integrated with POS tools to make transactions faster and manage purchasing and sales information more efficiently With the help of this solution, Acecook can minimize the waiting time of customers when placing orders at the company and make no mistakes when paying bills Along with that, the system also provides real-time data All transactions will be reflected immediately in a central ERP system, allowing management to closely monitor business activities taking place in different departments before delivering products to customers

2.2.2 Manage customers more effectively:

- Customers are one of the very important factors constituting the success of the company's business activities The ERP system is enabled with a customer management tool that helps the company handle and overcome the challenges related

to CRM - customer relationship management

- As mentioned earlier, an ERP system captures every piece of information, including

a customer's purchase history This data can be used to analyze buyer buying trends, allowing businesses to create deals that meet their needs and provide them with a better shopping experience

2.2.3 Inventory management:

- This is one of the most important requirements of manufacturing companies in general and Acecook in particular for the ERP system It helps to control and strictly manage a huge amount of “goods” stored in the warehouse Ensure the rule of first in, first out for items that need to be delivered on time but still ensure the amount of inventory to meet timely cases Monitor the transfer between warehouses With the ability to handle huge amounts of data, the system makes the movement of goods easy, even the scope of movement around the world An ERP system can help ensure that information is always connected and easily accessible by all stakeholders

2.3 The difficult situation of Acecook company:

- Difficulty in purchasing, purchasing planning process, so as to ensure 6 principles in purchasing: right time, right quantity, right quality, right price, right place and right source Because purchasing is such an important function for a business as it affects performance at all levels If the supplies the company buys for consumption do not meet the demand, they reduce the company's operational efficiency Therefore, the company must develop appropriate purchasing processes and closely monitor them

- Difficulty in managing and storing orders, invoices, managing sales status, risk of losing documents, manual lookup is very time consuming Facing a lot of errors in the manual process: collecting and managing orders using excel