(TIỂU LUẬN) COURSES ENTERPRISE RESOURCE PLANNING TOPIC CASE STUDY pg BUSINESS PROCESS

ERP Odoo is a ready-to-use management software with a plethora of functionality.. ERP Odoo is a server-side open source business management software that usesthe Python programming langu

UNIVERSITY OF TECHNOLOGY AND EDUCATION FACULTY FOR HIGH QUALITY TRAINING

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COURSES: ENTERPRISE RESOURCE PLANNING

TOPIC: CASE STUDY P&G BUSINESS PROCESS

LECTURERS: TRẦN KIM TOẠI

UNIVERSITY OF TECHNOLOGY AND EDUCATION FACULTY FOR HIGH QUALITY TRAINING

TABLE OF CONTENT

1 Odoo Overview 4

1.1 What is Odoo ? 4

1.2 Why business use Odoo 4

1.2.1 Easy business management solution 4

1.2.2 Benefits when businesses use Odoo ERP software 4

2 Overview P&G 5

2.1 Introduce about P&G 5

2.1.1 P&G 5

2.1.2 Business philosophy 7

2.1.3 Logo P&G 9

2.1.4 Product of P&G 9

2.2 Require businesses to use Odoo 10

2.3 Difficult situation: 11

2.3.1 Difficulties 11

2.3.2 Solution 12

3 Case study 13

3.1 Case 1 13

3.2 Case 2 14

TABLE OF FIGURE

Figure 1 P&G Company 8

Figure 2 P&G Logo 12

Figure 3 P&G Product 13

Figure 4 P&G Process Business Case 1 18

Figure 5 P&G Process Business Case 1 20

TOPIC: P&G BUSINESS PROCESS

1 Odoo Overview

1.1 What is Odoo ?

Fabien Pinckaers and his colleagues develop and develop the Odoo software.Odoo ERP is also known as OpenERP, and this program was previously known asTinyERP It was renamed Odoo after OpenERP was upgraded to version 8.0 and above,and it is still widely used today

ERP Odoo is a ready-to-use management software with a plethora of functionality

ERP Odoo is a server-side open source business management software that usesthe Python programming language Odoo isn't just a webapp because it doesn't use anyweb frameworks like Django or Tornado Odoo is compatible with a variety of cloudcomputing technologies, making it appropriate for a wide range of companies and fields

1.2 Why business use Odoo

1.2.1 Easy business management solution

Businesses have added a solution to make management easier with the launch ofthe Odoo ERP system Odoo is regarded as a professional "helper" by many because ofits various functions

Odoo can be used to increase the organization of which country your company is from orwhat industry it works in Your company can save a lot of money and resources by usingOdoo

1.2.2 Benefits when businesses use Odoo ERP software

a Easy to use

Odoo software is created with a user-friendly interface, so even non-techies canuse it without having to spend a lot of time studying

The Odoo software, which is closely related, makes management easier Themajority of other business management software is generally disjointed and unworkable.Those challenges will be minor for Odoo Odoo software is tightly integrated, preventingdata loss and errors during the management process

a Low cost

Although Odoo ERP is regarded as high-quality management software, it includes

a number of new technologies at a reasonable cost

Because Odoo ERP is open source software, organizations may take advantage offreely available software libraries and save a lot of money on developing Furthermore,Odoo is unaffected by marketing and sales charges, which is why the cost of using Odoo

is cheaper than that of competing management software

In addition to saving money by using a utility program like Odoo ERP, businessescan save money on a variety of additional expenses Businesses may cut operating costs

by using Odoo ERP software, such as human costs, maintenance costs, customer servicecosts, and marketing costs

a Many useful functions

Odoo software is not only suitable for a wide range of sectors, but it also proves to

be more useful in the process of use

Odoo software aids in the reduction of employee working time and the completion

of tasks As a result, items are frequently completed on time, resulting in increasedproductivity Managers can immediately understand the status of the business's operationswith this program

a Odoo is easy to install

Odoo is built on open source technology, allowing users to customize theapplication's features to fit their specific company needs

The ease, versatility, and simplicity of Odoo software are only a few of itsbenefits Odoo is designed to be deployed quickly because it is created as a modularsystem Choose modules with relevant functionalities based on the business parameters ofeach company

 Company: The Procter & Gamble Company (P&G)

 Established: 1837

 Headquarters: Cincinnati, Ohio, U.S

 Industry: Fast Moving Consumer Goods (FMCG)

 CEO: Jon R Moeller

 Brands with annual sales over $1 billion: Always, Ariel, Bounty, Charmin,Crest, Dawn, Fairy, Febreze, Gain, Gillette, Head & Shoulder, Olay, Oral-B,Pampers & Pampers Kandoo, Pantene, SK-II, Tide, Vicks

 Business units: Baby, women's and home care products; Beautify; Health care;Grooming; Fabrics and home care

 Website: https://pg.com/

Figure 1 P&G Company

The Procter & Gamble Company (P&G) is an American multinational consumergoods corporation headquartered in Cincinnati, Ohio, founded in 1837 by WilliamProcter and James Gamble The group specializes in personal care and home careproducts Prior to the sale of the Pringles brand to Kellogg's, the group's product portfolioalso included food, snacks, and beverages

In 2014, Procter & Gamble Company (P&G) had sales of $83.1 billion On August

1, 2014, P&G announced that it was streamlining the company, removing and selling offabout 100 brands from its product portfolio to focus on the remaining 65 brands thatmake up 95 % profit of the company A.G Lafley — the company's chairman and chiefexecutive officer until October 31, 2015 — said the future of P&G will be "a simpler, lesscomplex company with easy-to-manage leading brands and operate more”

For the fiscal year 2018, Procter & Gamble Company (P&G) reported earnings of

$9,750 billion, on annual sales of $66.832 billion, up 2.7% from the previous fiscal cycle

Procter & Gamble's stock traded at more than $86 per share in 2017, and its marketcapitalization was valued at more than $221.5 billion in October 2018 Procter & Gambleranked 42nd on the 2018 Fortune 500 list of the largest US corporations by total revenue.

2.1.2 Business philosophy

 P&G mission statement:

“To provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come.”

 P&G vision statement:

“Be, and be recognized as, the best consumer products and services company in the world.”

 P&G Purpose:

Procter & Gamble quoted on its website, “We will provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come As a result, consumers will reward us with leadership sales, profit and value creation, allowing our people, our shareholders and the

communities in which we live and work to prosper.”

 P&G values:

The values on which Procter & Gamble is operated is “integrity, leadership, ownership, passion for winning, trust.”

Integrity:

 We always try to do the right thing

 We are honest and straightforward with each other

 We operate within the letter and spirit of the law

 We uphold the values and principles of P&G in every action and decision

 We are data-based and intellectually honest in advocating proposals, includingrecognizing risks

Leadership:

 We are all leaders in our area of responsibility, with a deep commitment todelivering leadership results.

 We have a clear vision of where we are going

 We focus our resources to achieve leadership objectives and strategies

 We develop the capability to deliver our strategies and eliminate organizationalbarriers

Passion for Winning:

 We are determined to be the best at doing what matters most

 We have a healthy dissatisfaction with the status quo

 We have a compelling desire to improve and to win in the marketplace

Trust:

 We respect our P&G colleagues, customers and consumers, and treat them as wewant to be treated

 We have confidence in each other’s capabilities and intentions

 We believe that people work best when there is a foundation of trust

P&G Principles:

 We Show Respect for All Individuals

 The Interests of the Company and the Individual Are Inseparable

 We Are Strategically Focused in Our Work

 Innovation is the Cornerstone of Our Success

 We Value Mastery

 We Seek to Be the Best

 We Are Externally Focused

 Mutual Interdependence is a Way of Life

2.1.3 Logo P&G

Shape and font of the P&G logo:

Previous versions of the P&G logo included a circle with a bearded man with a crescentmoon looking at 13 stars It became controversial when the company started circulatingthis logo as it reflected the horns and number of Satan's beasts As a result, the logo wasdiscontinued in 1985 and the company lost millions of sales and its own brand due tothese controversies The current version of the Procter & Gamble brand logo design is asimple design with the company's name in italics, capital lettering set within a bluerectangle

Color of P&G logo:

The blue color in the P&G logo design is a symbol of the excellence and reliability ofProcter & Gamble products

Figure 2 P&G Logo

2.1.4 Product of P&G

 P&G products are popular in the market

P&G products can now be found in almost all retail chains and trade centers across thecountry Some of the products that are very attractive to consumers include:

 Baby Care: Pampers

 Fabric Care: Ariel, Downy, Tide

 Feminine Care: Whisper, Always, Tampax Tampons

 Hair Care: Head & Shoulders, Pantene, Rejoice, Herbal Essences

 Home Care: Ambi Pur, Febreze, Fairy

 Skin & Personal Care: Gillette, Olay, Safeguard, SK-II

 Oral Care: Crest, Oral-B

Figure 3 P&G Product

2.2 Require businesses to use Odoo

 Identify business needs

This is the first step to help businesses consider their needs based on the company's entireresources If the business is micro-sized, the scope of activities is narrow, applying the software may be wasteful On the contrary, if the enterprise has a small and medium size, moderate number of customers, employees, products, etc., it is advisable to start going into the digital management process by software

Also, make it clear what the business needs or doesn't need by working directly with employees Reducing unnecessary operations will help reduce software deployment costs

 Budget and human resources

How much budget can your business allocate to apply an ERP system? If your budget is limited, you need to reduce and strictly classify the functional requirements that the departments put up.

Therefore, the spending budget needs to be properly weighed by giving viable options Enterprises often believe that recruiting programmers with 2-3 years of experience in building ERP systems can save costs However, in reality, if you don't have a qualified team, the opportunity cost and salary cost can be even higher than the cost of

outsourcing

 Plan your project carefully

Plan the implementation in the most realistic and detailed way, ensuring that the business

is always in control of what will have to be done and which individual project team members will be responsible for These are very basic in the execution of any project, not just an ERP project

 Define a clear project scope and stay focused

Changing scope in the middle is always a big risk for most projects When adding a deployment point, or a module, it means investing more resources and changing the project structure and plan If not managed well, it can lead to overlapping, affecting other jobs or more seriously, delaying the whole project

Work completion progress

Ensure the completion time of the required tasks from the system and optimize the working process, the time between production stages

 Operator training

The deployment does not stop after the system has been designed, configured and

installed because the system cannot operate on its own, the end users include system administrators and operational staff Businesses need to be trained to use the system properly and most effectively The training needs to be taken seriously, the theoretical instruction must be attached to the practice right on the machine

 Accounting in Odoo

With the uniform data linkage of the whole ERP system, the accounting module will have

a tight, accurate and instant data inheritance from other parts of the enterprise, helping to maximize the productivity of employees Employees often help administrators and leaders always get accurate and timely information about the operation of the business

2.3 Difficult situation:

2.3.1 Difficulties

- Difficulty in data management (orders, invoices, customer information ): There is too much data to be managed in an enterprise, including financial data, personnel data, and data about human resources customer information These data are often located in different departments and divisions, so they are often scattered and scattered in many places This means that it is very difficult to control information and data throughout the enterprise You may miss important information or not promptly capture and share urgent information in your business

- Difficulty in controlling goods and inventories: With a large number of items of the same design, color, and variety, the control of inventory is costly in terms of costs, humanresources, and costs time It is very difficult for managers to know how much inventory

is left after each day, each week, and how to have a policy of importing raw materials or producing finished products accordingly

- Difficulty in human resource management: having to assign the right people, assign jobsaccording to the capacity and strengths of each employee and monitor the work efficiencythat that employee brings With the number of employees from a few dozen to several hundred people, if done manually, it will take a lot of time and human effort

- Difficulty in planning production and costing materials: There are many orders to deal with Warehouses sometimes will not have enough products to deliver to customers If planning production and determining material manually, it will take a long time and have errors

- Difficulty in entering data manually: A lot of data needs to be stored, so entering data

2.3.2 Solution

 Odoo will help P&G deal with the above issues:

- Synthesize data and information quickly and accurately: Data sources from departmentswill be centralized in a single database and easily shared between all departments based

on the authorization feature Ensure synchronous, consistent and accurate data sources throughout the enterprise

- Effective human resource management: automatically perform the following operations:human resource planning, recruitment, records management, labor contract management, evaluation, timekeeping, time management, salary, etc insurance…accurately and

professionally

- Strictly control inventory: help businesses control how many goods are left in the warehouse, where the goods are located, how much or less raw materials are left This helps companies reduce the material they keep in stock, adding more only when

necessary All will help reduce costs, reduce the number of people needed, and speed up work

- Planning quickly and accurately: Production planning, purchasing, raw material

norms, are made easily, quickly and accurately