ADC PROFESSIONAL SERVICESDistributed Antenna Systems Maintenance Reduce costs Improve network performance Improve quality and consistency Ensure continuous revenue generation... As mobil
Trang 1ADC PROFESSIONAL SERVICES
Distributed Antenna Systems Maintenance
Reduce costs Improve network performance Improve quality and consistency Ensure continuous revenue generation
Trang 2As mobile phone users expect ubiquitous
coverage and enhanced data services, mobile
service providers are looking for new, more
cost-effective ways of delivering on those
demands They also need to deploy new
services, such as on-demand TV, video and
music services ADC’s Digivance Distributed
Antenna Systems (DAS) provide a
cost-effective solution to these challenges
As with all systems, a telecommunications
network is only as good as the degree
to which it is maintained, and DAS is no
exception A DAS network typically results
in more numerous radiating points, often
on utility or light poles, and introduces
unique maintenance requirements
Network maintenance is essential to sustain
operational integrity As well, managed
maintenance services can reduce the overall
costs of network ownership A
well-maintained network, serviced by technicians
with the widest possible array of equipment
and facilities expertise, decreases service
disruptions caused by faulty elements and
reduces expenditures for emergency service
As the market leader in deploying digital DAS
systems, ADC Professional Services offers a
complete suite of maintenance services for
your DAS network ADC offers scheduled
preventive and emergency corrective
maintenance services for DAS networks
that help carriers:
maintenance
processes
Program Management
ADC DAS maintenance services start with an overall coordination of various maintenance programs Our program management service includes:
metrics reporting
procedures and equipment routines with task statements, including contact lists and escalation policies
processes and logistics
Preventive Maintenance Services
ADC works closely with our customers to provide scheduled, preventive maintenance services, which are required to provide optimum long-term life and performance of critical DAS elements
ADC’s scheduled preventive maintenance services include:
maintenance tasks
preventive maintenance schedule of tasks, including monthly, quarterly, annual or bi- annual tasks
maintenance technician(s)
tasks and completion of required documentation
Trang 3Emergency Corrective
Maintenance
ADC provides remedial, on-demand
maintenance support to perform the
following services:
and any specialized test equipment from
the closest ADC maintenance location
coordination with the customer to replace
and repair the defective unit
documentation and repair and return
Service Call Center and Dispatch
ADC offers a single point of contact with
the following responsibilities:
Customer NOC
Technical Assistance Center (TAC)
ADC’s TAC offers a single point of contact for
the support of ADC-manufactured products
and those from several OEM partners Our
TAC service provides:
on-call engineer
remote trouble resolution
remote trouble resolution
Depot Services
To ensure the best possible response for maintenance service needs, ADC offers
a depot service to stock and maintain equipment spares and parts-repair kits ADC maintains parts lists with serial and version numbers, restocks as needed and manages the return and replacement of any defective OEM parts, as well as updating all required documentation We also verify the return of fixed equipment from an OEM and verify the repair charges, and bench test returned or replacement parts before returning them to inventory
One Partner, One Call
ADC can help simplify DAS maintenance and the entire network maintenance lifecycle
As a provider of planning and deployment services for multivendor, multitechnology, multiservice environments, we offer in-depth expertise across wireless, wireline and cable networks By streamlining the complete maintenance process, we help carriers decrease overall costs while improving network reliability Improved performance and cost savings are a winning combination – let us show you how easy network maintenance can be
Trang 4Web Site: www.adc.com
From North America, Call Toll Free: 1-800-366-3891 • Outside of North America: +1-952-938-8080 Fax: +1-952-917-3237 • For a listing of ADC’s global sales office locations, please refer to our web site.
ADC Telecommunications, Inc., P.O Box 1101, Minneapolis, Minnesota USA 55440-1101 Specifications published here are current as of the date of publication of this document Because we are continuously improving our products, ADC reserves the right to change specifications without prior notice At any time, you may verify product specifications by contacting our headquarters office in Minneapolis ADC Telecommunications, Inc views its patent portfolio as an important corporate asset and vigorously enforces its patents Products orfeatures contained herein may be covered by one or more U.S or foreign patents An Equal Opportunity Employer
102298AE 9/06 Revision © 2006 ADC Telecommunications, Inc All Rights Reserved
Planning Services
Deployment Services
Maintenance Services
ADC Professional Services offers comprehensive solutions for network operators delivering voice, video and data services over wireless, wireline and cable networks Learn more at
www.adc.com/professionalservices
About ADC Professional Services
Through its Professional Services organization, ADC helps plan, deploy and maintain
telecommunications networks throughout Europe and the United States ADC’s unique experience
in multivendor, multitechnology, multiservice solutions makes ADC the ideal choice for projects that require an in-depth, hands-on understanding of simple to complex network environments