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Lesson 5 foundations of planning

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What is Planning?• Defining the organization’s goals, establishing an overall strategy, and developing a hierarchy of plans to achieve goals • Formal planning – Specific goals covering a

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Lesson 5

1

1 Define planning

2 Explain the potential benefits of planning

3 Identify the potential drawbacks of planning

4 Distinguish between strategic and tactical plans

5 State when directional plans are preferred over specific plans

6 Define management by objectives and identify its common elements

7 Outline the steps in the strategic management process

8 Describe the four grand strategies

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What is Planning?

• Defining the organization’s goals, establishing an overall strategy, and developing a hierarchy of plans to achieve goals

• Formal planning – Specific goals covering a specific time period – Written and shared with organizational members

=> Why do managers plan?

3

Reduces the

Provides Direction

Minimizes Waste

Sets Standards to

Facilitate Control

Reasons for Planning

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Criticisms of Formal Planning

May Create Rigidity

Can’t Replace Intuition and Creativity

Can’t Be Done in a Dynamic Environment

Focus on Today’s Competition Reinforces Success

5

Does Planning Improve Performance?

• Financial results

• Environmental concerns

• Quality and implementation

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Key elements to a plan

Objectives Actions Resources Implementation

Core competencies:

The unique skills and/or knowledge

an organization possesses that give

it an edge over competitors.

7

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Instructor: LTT Xuan 9

The Time Frame of Planning

Short-Term Plans

Long-Term Plans

9

Objectives Time Frame Scope

How Do Strategic and Tactical Plans Differ?

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Instructor: LTT Xuan 11

Specific Plans

Directional Plans

Clear

General

Low

High

11

Single-Use

vs Standing Plans

Unique Situations

Ongoing Operations

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Instructor: LTT Xuan 13

• Traditional goal-setting – an approach to setting goals in which top

managers set goals that then flow down through the organization and

become sub-goals for each organizational area.

Means-ends chain – an integrated network of goals in which the

accomplishment of goals at one level serves as the means for achieving

the goals, or ends, at the next level.

Management by objectives (MBO) – a process of setting mutually

agreed upon goals and using those goals to evaluate employee

performance.

Approaches to Setting Goals

What is a good objective?

13

A good objective:

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Instructor: LTT Xuan 15

Setting goals

Traditional goal setting

15

Steps in

MBO

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Instructor: LTT Xuan 17

Organizational Objectives

Divisional Objectives

Departmental Objectives

Individual Objectives

What Is Management by Objectives?

Setting goals

17

Common

Elements of MBO

• Goal specificity

• Participative

decision making

• Set time period

• Performance

feedback

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Instructor: LTT Xuan 19

More Difficult Goals Lead

To Higher Performance

Does MBO Work?

Specific Goals Lead to Better Results

Support from

Top Management

Is Critical

Participation

Is Key

19

Problems with MBO

• Efforts directed primarily

toward output

• Encourage individual rather

than team efforts

• Goals may discourage efforts

for continuous improvement 1 Review the organization’s mission, or purpose.

2 Evaluate available resources

3 Determine the goals individually or with input from others

4 Write down the goals and communicate them to all who need to know

Steps in Goal-Setting

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Instructor: LTT Xuan 21

Well-Written Goals

21

Managing strategy

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Instructor: LTT Xuan 23

Starting the Process

Strategies Mission

Objectives

Managing strategy

23

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Instructor: LTT Xuan 25

Competitive Intelligence

Environmental Scanning

Analyzing the

Environment

Managing strategy

25

Managing strategy

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Instructor: LTT Xuan 27

Identifying Business Opportunities

Opportunities in the Environment

Organization’s Resources

Organization’s Business Opportunities

Managing strategy

27

Group assignment

• You are thinking about a new business you would like to start (Be

as specific as possible) Conducting

an environmental analysis for the chosen business

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Instructor: LTT Xuan 29

Types of organizational strategies

29

• Growth

• Stability

• Renewal (Retrenchment and/or Turn-around)

• Combination

Types of Corporate Strategies

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Summary of Corporate strategy

31

Determining A Business-Level Strategy

Differentiation Cost

Leadership

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Instructor: LTT Xuan 33

How Strategies Are managed?

33

After Strategies Are Formulated

• Implementation

• Evaluating results

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Core competencies and

competitive advantage

• Core competencies:

• From internal resources: tangible and

intangible assets

• Becomes competitive advantage when:

• Instrumental for creating customers’

benefits

• Rare

• Difficult to imitate

• Well-organized

• Competitive advantage

35

Resources; Core competencies and competitive

advantage

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