What is Planning?• Defining the organization’s goals, establishing an overall strategy, and developing a hierarchy of plans to achieve goals • Formal planning – Specific goals covering a
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1 Define planning
2 Explain the potential benefits of planning
3 Identify the potential drawbacks of planning
4 Distinguish between strategic and tactical plans
5 State when directional plans are preferred over specific plans
6 Define management by objectives and identify its common elements
7 Outline the steps in the strategic management process
8 Describe the four grand strategies
Trang 2What is Planning?
• Defining the organization’s goals, establishing an overall strategy, and developing a hierarchy of plans to achieve goals
• Formal planning – Specific goals covering a specific time period – Written and shared with organizational members
=> Why do managers plan?
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Reduces the
Provides Direction
Minimizes Waste
Sets Standards to
Facilitate Control
Reasons for Planning
Trang 3Criticisms of Formal Planning
May Create Rigidity
Can’t Replace Intuition and Creativity
Can’t Be Done in a Dynamic Environment
Focus on Today’s Competition Reinforces Success
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Does Planning Improve Performance?
• Financial results
• Environmental concerns
• Quality and implementation
Trang 4Key elements to a plan
Objectives Actions Resources Implementation
Core competencies:
The unique skills and/or knowledge
an organization possesses that give
it an edge over competitors.
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The Time Frame of Planning
Short-Term Plans
Long-Term Plans
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Objectives Time Frame Scope
How Do Strategic and Tactical Plans Differ?
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Specific Plans
Directional Plans
Clear
General
Low
High
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Single-Use
vs Standing Plans
Unique Situations
Ongoing Operations
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• Traditional goal-setting – an approach to setting goals in which top
managers set goals that then flow down through the organization and
become sub-goals for each organizational area.
• Means-ends chain – an integrated network of goals in which the
accomplishment of goals at one level serves as the means for achieving
the goals, or ends, at the next level.
• Management by objectives (MBO) – a process of setting mutually
agreed upon goals and using those goals to evaluate employee
performance.
Approaches to Setting Goals
What is a good objective?
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A good objective:
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Setting goals
Traditional goal setting
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Steps in
MBO
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Organizational Objectives
Divisional Objectives
Departmental Objectives
Individual Objectives
What Is Management by Objectives?
Setting goals
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Common
Elements of MBO
• Goal specificity
• Participative
decision making
• Set time period
• Performance
feedback
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More Difficult Goals Lead
To Higher Performance
Does MBO Work?
Specific Goals Lead to Better Results
Support from
Top Management
Is Critical
Participation
Is Key
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Problems with MBO
• Efforts directed primarily
toward output
• Encourage individual rather
than team efforts
• Goals may discourage efforts
for continuous improvement 1 Review the organization’s mission, or purpose.
2 Evaluate available resources
3 Determine the goals individually or with input from others
4 Write down the goals and communicate them to all who need to know
Steps in Goal-Setting
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Well-Written Goals
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Managing strategy
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Starting the Process
Strategies Mission
Objectives
Managing strategy
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Competitive Intelligence
Environmental Scanning
Analyzing the
Environment
Managing strategy
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Managing strategy
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Identifying Business Opportunities
Opportunities in the Environment
Organization’s Resources
Organization’s Business Opportunities
Managing strategy
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Group assignment
• You are thinking about a new business you would like to start (Be
as specific as possible) Conducting
an environmental analysis for the chosen business
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Types of organizational strategies
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• Growth
• Stability
• Renewal (Retrenchment and/or Turn-around)
• Combination
Types of Corporate Strategies
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Determining A Business-Level Strategy
Differentiation Cost
Leadership
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How Strategies Are managed?
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After Strategies Are Formulated
• Implementation
• Evaluating results
Trang 18Core competencies and
competitive advantage
• Core competencies:
• From internal resources: tangible and
intangible assets
• Becomes competitive advantage when:
• Instrumental for creating customers’
benefits
• Rare
• Difficult to imitate
• Well-organized
• Competitive advantage
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Resources; Core competencies and competitive
advantage