In this assignment, groups will have the opportunity to demonstrate their ability to work with others based on their group understanding and group dynamics. In groups of different formats, individuals are required to participate in some class activity to test group theory and group work (e.g. Belbin, Tuckman and hard or soft skills) and be effective. of them to achieve the goals and objectives set. Reflection report identifies challenges and obstacles encountered in activities and it is contextualized into strategies for achieving common goals objectives. During this process, individuals are also asked to analyze the various factors and skills that support or prevent effective teamwork does research and implementation, demonstrating an understanding of how to effectively collaborate with others and applying organizational concepts and philosophies to a given business situation.
Trang 1Qualification BTEC Level 5 HND Diploma in Business
Unit number and title Unit 12: Organizational Behavior
Student declaration
I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism I understand that making a false declaration is a form of malpractice
Trang 2Grading grid
Trang 3 Summative Feedback: Resubmission Feedback:
Internal Verifier’s Comments:
Signature & Date:
Trang 4Contents
I Introduction 4
II Demonstrate an understanding of how to cooperate effectively with others 4
III Apply concepts and philosophies of organizational behavior to a given business situation 5
1 The Monitor Evaluator 6
2 The Specialist 6
3 The Plant 6
4 The Shaper 7
5 The Implementer 7
6 The Completer/Finisher 7
7 The Coordinator 7
8 The Team Worker 8
9 The Resource Investigator 8
III Interviews 8
IV Recommendations 15
V Conclusion 16
VI References 16
I Introduction
In this assignment, groups will have the opportunity to demonstrate their ability to work with others based on their group understanding and group dynamics In groups of different formats, individuals are required to participate in some class activity to test group theory and group work (e.g Belbin, Tuckman and hard or soft skills) and be effective of them to achieve the goals and objectives set Reflection report identifies challenges and obstacles encountered in activities and it is contextualized into strategies for achieving common goals / objectives During this process, individuals are also asked to analyze the various factors and skills that support or
Trang 5prevent effective teamwork does research and implementation, demonstrating an understanding of how to effectively collaborate with others and applying organizational concepts and philosophies to a given business situation
II Demonstrate an understanding of how to cooperate effectively with others
Effective communities promote the discussion of differences and the use of healthy conflicts prior to forming a consensus in order to spur innovation and change of ideas When discussing internal problems, one of the most often debated topics is conflict avoidance The second most frequently mentioned subject is conflict resolution
as soon as possible This is unfortunate because constructive job names are the bedrock of stable and prosperous organizations Conflict is important for successful problem-solving and interpersonal relationships Job dispute that is well-managed, on the other hand, has many benefits for the company According to Peter Block, in the book "Empowered managers: Positive political skills in Work", if you don't want to participate Participating in political and organizational conflict, you will never accomplish the things that are important to you in your job or job duties.+ The group leader does not dominate or refer to him or herself unnecessarily by the group
how its service could intervene
The Causes of Ineffective Teamwork
leading to open warfare, or they can be resolved by a vote in which the minority is only a few votes less than the majority
Trang 6• The faction has a habit of avoiding mentioning its own upkeep
III Apply concepts and philosophies of organizational behavior to a given business situation
Organizational behavior is the academic study of how people interact in groups, and its principles are primarily applied in an effort to make the business more efficient (CAROL M KOPP, 2021)
Organizational behavioral studies include areas of study dedicated to improving job performance, increasing job satisfaction, promoting innovation, and encouraging leadership Each party has its own proposed actions, such
as reorganizing groups, modifying compensation structures or changing performance assessment methods The study of organizational behavior dates back to the late 1920s, when Western Electric Company launched a series of current well-known studies on employee behavior at the Hawthorne Works factory in Cicero, Illinois 1 Researchers there set out to determine whether workers could be more productive if their environments were upgraded with better lighting and other design improvements To their surprise, the researchers found that the environment was less important than social factors For example, it is more important that people get along with colleagues and feel that their boss values them
1 The Monitor Evaluator
Monitor Evaluators make choices based on reality and logic rather than impulses and intuition They are usually serious people who are good at rational thinking and strategic planning If a project faces a problem, Monitor Evaluators will closely consider all angles and options before devising an informative approach These people are usually loners and choose not to get entangled in the lives of their colleagues, which adds to their objectivity Monitor Evaluators perform well when faced with problems that necessitate specialized analytical skills and fast problem-solving Because of their ability to consistently make effective decisions, these individuals often hold managerial positions.(belbin, 2021)
2 The Specialist
A Specialist is a member of the staff who is an expert in a particular area They will typically only participate when a job involves their area of experience so they have in-depth information of a particular topic Specialists, like Monitor Evaluators, are loners, but working as part of a squad does not always come easily to them Specialists are priceless commodities and they have expert technological expertise that few others can Senior management will regularly formulate plans and initiatives based on the skills of these specialists While
Trang 7Specialists find the thought of working in a team daunting, when it comes to their area of expertise, they become very engaging and supportive and would certainly have no trouble sharing their experience with junior members who wish to understand.(belbin, 2021)
3 The Plant
Plants are free-thinking, imaginative entities who create original thoughts and propose novel ways of doing things Plants, like the other two thought-oriented roles, tend to function alone Most departments and businesses, however, embrace this because the Plant's imaginative thinking often contributes to new ideas and novel concepts Plants do not suit the conventional definition of how a team member can behave, but they are nevertheless invaluable to a team or organization Plants, as the name indicates, are team members who contribute to development and success.(belbin, 2021)
4 The Shaper
Shapers are extroverts who want to drive themselves and others to get things done They are charismatic and motivated people who can empower and encourage team members to be passionate Shapers maintain a good attitude in the face of adversity and seem to excel under pressure They love defying conventions in order to develop new ambitions and tactics One Shaper is normally needed to help the team succeed in its task Shapers advance rapidly in organisations and they are natural leaders who achieve results They make outstanding management candidates because they behave decisively in challenges and accelerate change (belbin, 2021)
5 The Implementer
Implementers are organizers who enjoy structuring and maintaining order in their workplaces Implementers tend to build realistic proposals from abstract concepts because they are rational people Implementers are selfdisciplined and self-controlled people who may lay aside their own desires in order to concentrate on the needs of a team or group Although implementers typically favor tried-and-true methods, you will convince them to adapt if you can demonstrate that it can produce positive results Implementers are typically the backbones of companies and they put in place workable plans to ensure that the team performs projects efficiently and effectively (belbin, 2021)
6 The Completer/Finisher
Completers, also known as Finishers, are introverted people who conduct quality testing at critical stages of a project They are frequently perfectionists and can observe fine details, allowing them to scrutinize completed
Trang 8projects or items for mistakes Since these people aspire for perfection, they demand the same from those around them These individuals are required by organizations to ensure that teams deliver high-quality work Completers are particularly helpful in jobs that involve accuracy and strict attention to deadlines.(belbin, 2021)
7 The Coordinator
Coordinators are mature adults with good interpersonal and listening capacity They are usually in positions of authority, but their managerial styles vary greatly from those of Shapers Whereas Shapers use instructions to govern, Coordinators favor a more democratic approach that requires transparent communication Instead of concentrating on the fulfillment of the organization's goals, Coordinators strive to focus on assisting staff members in achieving their particular goals They are usually excellent at finding and using creativity in a team
to accomplish the group's goals Coordinators are usually cool and trustworthy people who are good at delegating tasks.(belbin, 2021)
8 The Team Worker
Team Workers are usually extroverts with relaxed and polite demeanors They are excellent listeners and are skilled at bringing a team to work well together as a unit If Team Workers note that other team members are unable to keep up with their workload, they are more likely to step in to help These people are extremely adaptable and resilient, allowing them to communicate easily with a wide range of people and deal with unexpected changes Team Workers are important team members and they create cohesion within a team They are experienced at managing organizational problems within a team and supporting participants who may
be feeling overlooked As a result, Team Workers are common among coworkers.(belbin, 2021)
9 The Resource Investigator
Extroverts with a knack for networking are resource inspectors They are upbeat and positive individuals who love seeking new possibilities and studying new technologies They are skilled at picking up ideas from others, even though they do not actually come up with new ideas themselves Resource Investigators are excellent at making new company connections and working out subsequent deals because of their outgoing personalities They are very good at discovering new ideas and prospects and getting them back to the squad.(belbin, 2021)
Trang 9III Interviews
Question Person 1
Thang
Person 2 Thai
Person 3 Khoi
Person 4 Cong Lam
Person 5 Binh Lam
Person
6 Hoa
Person
7 Long
Perso
n 8 Quang
Perso
n 9 Thy
Your comm ents
Backgrou
nd, bio,
life story
(50-100
words)
He is a diligent, inquisitiv
e, enthusia stic person in learning
With a kind, friendly personali
ty, he always helps everyone when they are
in
He is the only child
in the family,
he lives with his father and mother
He is the second brother in the family,
is a soccer player, he was born and raised
in Saigon and lives with his
He is the first child
in the family, and has a little sister A person who likes
to play sports and has a
She is a girl with
a strong style, is the second older sister in the house
She
He is the first and only son
in the family
As a person who is always active in
He is a guy who posses ses a strong style, loves sports, always takes
She is
a shy girl but very activel
y partici pates
in group
These provid
e an overvi
ew of each person 's person ality
Trang 10trouble parents strong
passion for football, always willing to help his friends when they get stuck
loves art and
is a cheerful person
in everythi
ng
all activitie
s, willing
to help when friends need it
time
to impro
ve himsel
f and
is an intellig ent and intellig ent person
activiti
es in class,
is willing
to help her friends , is the eldest sister
in the house, and loves good and roman tic movie
s
What
you want
in life/Big
dream
As an avid student,
he wishes to have high scores in
He wants
to find a job that
he really loves
Looking forward
to learning more and improvin
g
He wishes
to become
a manager
at a multinatio nal
corporatio
n in Vietnam
He wishes
to be able
to live and have the opportunit
y to work abroad
She has
a dream
of becomi
ng a small owner
of a coffee shop in
He wants
to take over the family busines
s
He wishe
d he could becom
e a talent
ed busine
ss person
She wishes
to becom
e a busine
ss instruc tor in the
They all have certain goals
in the future
Trang 11all subjects
knowled
ge
becom
e a talent
ed speak
er
future
Why you
chose
this UoG
Looking forward
to receiving
a scholarsh
ip at the school, have the opportun ity to go abroad
Looking forward
to finding, backing
up to make many voie friends
Looking forward
to finding
a suitable job in the future
He chose this school because the environme
nt here is very interesting and
different from other schools
He chose
to study here because this is an internation
al school that will help him gain a lot of
knowledge and
experience
She
study here because the useful lessons the school offers will help her future work
He
study here because his graduat e employ ment rate reached 98%
He chose to study here becau se studyi ng here always goes hand in hand with his own help
She chose to study here becau
se of the profes sional and objecti ve enviro nment
All people want to develo
p and change thems elves
Trang 12What
you love
to do
Enjoy playing games with friends
He loves making friends with many
He loves collecting watches and doing
He loves soccer and sports when he has free time
He loves soccer and sports when he has free
She enjoys concocti ons to create new drinks
the outdoor
s and watchin g
He enjoys sports activiti
es and spend s
She loves listeni
ng to music and watchi
Their dream
s someti mes
every day people,
helping lots of people
exercise every day
loves to go shoppin
g with her friends
movies every weeken
d
weeke nds coffee with his friend
ng movie s when she has free time
have nothin
g to do with their hobbie
s, but
it also affects their future