1 YEAR UPGRADE BUYER PROTECTION PLAN Everything You Need to Develop E-Commerce Enabled Wireless Web Sites • Step-by-Step Instructions for Authoring a Web Clipping Application • Complete Coverage of ASP.NET’s Microsoft Mobile Internet Toolkit Extensions • Master Wireless Security, Including Embedded Security Technology, Secure Air-Connect Technologies, Mobile Operator Network Security, and Authentication Wireless Internet Webmaster’s Ryan Fife Wei Meng Lee Dan A. Olsen Technical Editor Guide to the 159_wg_wi_FC 11/11/01 3:08 PM Page 1 solutions@syngress.com With more than 1,500,000 copies of our MCSE, MCSD, CompTIA, and Cisco study guides in print, we continue to look for ways we can better serve the information needs of our readers. One way we do that is by listening. Readers like yourself have been telling us they want an Internet-based ser- vice that would extend and enhance the value of our books. Based on reader feedback and our own strategic plan, we have created a Web site that we hope will exceed your expectations. Solutions@syngress.com is an interactive treasure trove of useful infor- mation focusing on our book topics and related technologies. The site offers the following features: ■ One-year warranty against content obsolescence due to vendor product upgrades. You can access online updates for any affected chapters. ■ “Ask the Author”™ customer query forms that enable you to post questions to our authors and editors. ■ Exclusive monthly mailings in which our experts provide answers to reader queries and clear explanations of complex material. ■ Regularly updated links to sites specially selected by our editors for readers desiring additional reliable information on key topics. Best of all, the book you’re now holding is your key to this amazing site. Just go to www.syngress.com/solutions, and keep this book handy when you register to verify your purchase. Thank you for giving us the opportunity to serve your needs. And be sure to let us know if there’s anything else we can do to help you get the maximum value from your investment. We’re listening. www.syngress.com/solutions 159_wg_wi_FM 10/23/01 2:47 PM Page i 159_wg_wi_FM 10/23/01 2:47 PM Page ii 1 YEAR UPGRADE BUYER PROTECTION PLAN Webmaster’s Guide Wireless Internet to the Ryan Fife Wei Meng Lee Dan A. Olsen Technical Editor 159_wg_wi_FM 10/23/01 2:48 PM Page iii Syngress Publishing, Inc., the author(s), and any person or firm involved in the writing, editing, or production (collectively “Makers”) of this book (“the Work”) do not guarantee or warrant the results to be obtained from the Work. There is no guarantee of any kind, expressed or implied, regarding the Work or its contents.The Work is sold AS IS and WITHOUT WARRANTY. You may have other legal rights, which vary from state to state. 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KEY SERIAL NUMBER 001 NJ48USDNFV 002 MBLAU4TPTR 003 WDP9FUV3GB 004 56LNSXDKMF 005 2SNF438BMF 006 KGF8E45SJF 007 KXMPER9T3E 008 AMGPE94FGY 009 LE49ETVD9R 010 CERUT3HNTR PUBLISHED BY Syngress Publishing, Inc. 800 Hingham Street Rockland, MA 02370 Webmaster’s Guide to the Wireless Internet Copyright © 2001 by Syngress Publishing, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication. Printed in the United States of America 1 2 3 4 5 6 7 8 9 0 ISBN: 1-928994-46-6 Technical Editor: Dan A. Olsen Freelance Editorial Manager: Maribeth Corona-Evans Technical Reviewer: Richard Weeks Cover Designer: Michael Kavish Co-Publisher: Richard Kristof Page Layout and Art by: Shannon Tozier Acquisitions Editor: Catherine B. Nolan Copy Editors: Darren Meiss, Jesse Corbeil, and Adrienne Rebello Developmental Editor: Kate Glennon Indexer: Robert Saigh Distributed by Publishers Group West in the United States and Jaguar Book Group in Canada. 159_wg_wi_FM 10/23/01 2:48 PM Page iv v Acknowledgments v We would like to acknowledge the following people for their kindness and support in making this book possible. Richard Kristof and Duncan Anderson of Global Knowledge, for their generous access to the IT industry’s best courses, instructors, and training facilities. Ralph Troupe, Rhonda St. John, and the team at Callisma for their invaluable insight into the challenges of designing, deploying, and supporting world-class enterprise networks. Karen Cross, Lance Tilford, Meaghan Cunningham, Kim Wylie, Harry Kirchner, Kevin Votel, Kent Anderson, and Frida Yara of Publishers Group West for sharing their incredible marketing experience and expertise. Mary Ging, Caroline Hird, Simon Beale, Caroline Wheeler,Victoria Fuller, Jonathan Bunkell, and Klaus Beran of Harcourt International for making certain that our vision remains worldwide in scope. Anneke Baeten and Annabel Dent of Harcourt Australia for all their help. David Buckland,Wendi Wong, Daniel Loh, Marie Chieng, Lucy Chong, Leslie Lim, Audrey Gan, and Joseph Chan of Transquest Publishers for the enthusiasm with which they receive our books. Kwon Sung June at Acorn Publishing for his support. Ethan Atkin at Cranbury International for his help in expanding the Syngress program. Gene Landy at Ruberto, Israel, & Weiner for his support and his honesty—and for occasionally picking up the tab.Thank you for your friendship Gene. 159_wg_wi_FM 10/23/01 2:48 PM Page v 159_wg_wi_FM 10/23/01 2:48 PM Page vi vii Contributors Ryan Fife is a Technical Architect for Yospace where he is building their developer outreach program.Yospace has a strong market reputation for the development and deployment of high quality, working wireless data solutions that add value even at the earliest stages of this market. Ryan is working to maintain this prestigious reputation and expand the number of developers who use Yospace products to build quality applications. He has been building wireless solutions for more than two years for clients that include large wireless companies such as Nokia and Ericsson. Prior to joining Yospace, Ryan co-founded AnywhereYouGo.com, a wire- less portal for developers that covered WAP, J2ME, SMS, i-Mode, and PDA technologies. Ryan also has architected and built large e-commerce systems in Java as a consultant for Electronic Data Systems (EDS). Ron Herardian is a leading expert in wireless software technology and messaging presently serving as Director of Product Strategy for ClickServices, Inc., a venture-backed Silicon Valley startup funded by Cisco Systems. Ron previously founded a wireless software startup, 3minder, Inc., that developed an integrated wireless and Internet mes- saging technology and which merged with ClickServices, Inc., in May of 2000. Before entering the wireless field, he served for five years as CEO and Chief Systems Architect for Global System Services Corporation (GSS), an infrastructure systems consulting firm providing a range of ser- vices in the areas of electronic messaging, directory services, and group- ware. At GSS, Ron provided technology strategies for Fortune 500 clients, as well as software and solution architectures for ISPs and infrastructure software vendors such as Netscape Communications. A California native, Ron holds various technical certifications and is the author of numerous technical papers and articles on wireless technology and electronic mes- saging, as well as a book on LAN-based e-mail. He holds a bachelor’s degree from Santa Clara University and a master’s degree from Stanford University. 159_wg_wi_FM 10/23/01 2:48 PM Page vii viii Rory Lysaght is a Mobile Device Specialist at Ripcord Systems, a wire- less startup based in Seattle and London. At Ripcord, Rory put together one of the first wireless GSM iPAQs in Europe. He has worked in Web and wireless development in the United States, Europe, and Japan. He has contributed articles to several online and paper publications, including Web Review and the EE Times. Prior to this, Rory worked as a photo- journalist, publishing numerous documentary stories in magazines in the same three continents. He is a member of the WAP forum and the Palm developer network. Rory is also a contributor to Syngress Publishing’s Palm OS Web Application Developer’s Guide (ISBN: 1-928994-32-6). He lives in Seattle,WA. Wei Meng Lee is Series Editor for Syngress Publishing’s .NET Developer Series. He is currently lecturing at The Center for Computer Studies, Ngee Ann Polytechnic, Singapore.Wei Meng is actively involved in Web development work and conducts training for Web developers and Visual Basic programmers. He has co-authored two books on WAP and holds a bachelor’s degree in Information Systems and Computer Science from the National University of Singapore.The first book in the .NET series, VB.NET Developer’s Guide (ISBN: 1-928994-48-2), is currently available from Syngress Publishing. 159_wg_wi_FM 10/23/01 2:48 PM Page viii ix Technical Editor and Contributor Dan A. Olsen is an independent Web technology consultant based in San Francisco, CA. He specializes in helping nonprofit organizations and small business people utilize Internet technology to make their internal processes more efficient and to communicate with their clients more easily. Dan formerly worked as an application developer and usability engineer for Informano Networks, a wireless Managed Services Provider located in Emeryville, CA. In this capacity, he handled all aspects of client-side development for a wide variety of devices including WAP and wireless mobile phones, PDAs, and desktop Web browsers. Prior to his venture into the world of wireless technology, Dan spent two years with Cox Interactive Media (CIM) as a Multimedia Developer and Web Technical Lead. During his tenure with CIM, he was the in- house technical resource for BayInsider.com, a San Francisco Bay Area portal. Under the umbrella of CIM, he developed, built, and maintained several Web sites for various local media partners and local events. Dan studied anthropology and new media communications at the University of Washington in Seattle. 159_wg_wi_FM 10/23/01 2:48 PM Page ix [...]... Mistakes Made by Webmasters Some of the more common mistakes made by Webmasters include: s Wasting bandwidth s Forgetting task-based design s s Providing too many options or too much information Using branded, Weblike terminology instead of plain language Chapter 7 Deck of Cards: Designing Small Viewpoint Content Introduction Thinking In the Hand, not On the Web Common Mistakes Made by Webmasters Wasting... account the small viewpoint of the devices that will be accessing your Web site and should also consider the difficulty that often exists with user input on these devices Webmaster s Guide to the Wireless Internet is intended to give you, the Webmaster, the skills and knowledge that you will need to add wireless Internet capability to your existing Web site, to build new wireless applications, and to help... understand the issues, both global and domestic, that exist with deploying wireless Internet solutions.The primary geographical focus of this book is the United States, but Webmasters in other countries will certainly find the information useful Webmaster s Guide to the Wireless Internet is not a lengthy work on the wide variety of protocols that are used to deploy wireless technologies, nor does it focus unnecessarily... writing, are not yet a reality However, the wireless Internet is up and running and more subscribers join in every day.The future certainly promises to be interesting, and Webmaster s Guide to the Wireless Internet holds much value for Webmasters who wish to add the ability to develop wireless-accessible Web sites to their toolkit.The first step to the future begins today, and we can only expect that the... PKI Technology Using PDAs with PKI Security The Future of Security on the Wireless Web Summary Solutions Fast Track Frequently Asked Questions 453 454 454 456 456 456 456 457 457 457 458 458 460 461 464 Webmaster s Guide to the Wireless Internet Fast Track 467 Index 489 159_wg_wi_fore 10/23/01 3:09 PM Page xxv Foreword Over the past several decades, advances in computing technology have created widespread... Web sites have come and gone and use of the Internet is something that many people in the United States take for granted In the case of individuals whose livelihood is enabled by the Internet, such as Webmasters, it is something that we cannot live without We have also seen, over the past two decades, widespread adoption of mobile devices that are capable of enabling communication Cellular phones are... promises to be another revolution in the ways that human beings interact with each other, manage information, and interact with data applications.This revolution also promises a new landscape in which Webmasters may apply their skills and learn some new ones xxv 159_wg_wi_fore xxvi 10/23/01 3:09 PM Page xxvi Foreword One common characteristic that most handheld wireless devices share, regardless of . Technologies, Mobile Operator Network Security, and Authentication Wireless Internet Webmaster s Ryan Fife Wei Meng Lee Dan A. Olsen Technical Editor Guide to the. 159_wg_wi_FM 10/23/01 2:47 PM Page ii 1 YEAR UPGRADE BUYER PROTECTION PLAN Webmaster s Guide Wireless Internet to the Ryan Fife Wei Meng Lee Dan A. Olsen