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Tiêu đề Module 7: Presenting Information
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" Envisioning Phase " Vision Document " Solution Concept " User Profiles " Business Goals " Design Goals " Activity 7.1: Developing a Preliminary Throughout this course, you have been le

Trang 2

Module 1: Course Overview

Module 4: Gathering Information

Module 5: Analyzing

Information: Use Cases

and Usage Scenarios

Module 6: Analyzing

Information: Rationalizing

Information

Module 7: Presenting

Information

Gathering and Analyzing Business Requirements

Module 2: Identifying Challenges, and Vision

Module 3:

Characteristics of Information

Summarizing and Presenting the Results Review

Module 7: Presenting Information

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In this module

" Summarizing and Presenting the Results

" Review

After you have gathered and analyzed information on the business challenge, you will need to present it in a format that communicates the results to users, stakeholders, and the development team A vision document represents one way

to present the results of the project team’s work

In this module, you will use the vision document to summarize the information that you have developed for the Ferguson and Bardell, Inc case study You will also use the vision document as a way to review the concepts and skills that you have learned in this course

After completing this module, you will be able to:

Slide Objective

To provide an overview of

the module topics and

objectives

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" Envisioning Phase

" Vision Document

" Solution Concept

" User Profiles

" Business Goals

" Design Goals

" Activity 7.1: Developing a Preliminary

Throughout this course, you have been learning and performing tasks that are part of the Envisioning Phase of the Microsoft® Solutions Framework (MSF) Process Model The activities that you have completed provide information for the vision document, which is one of the main deliverables of the Envisioning Phase

In this section, you will review the main purpose of the Envisioning Phase Then you will review the items that make up the vision document Finally, you will learn about the items of the vision document that you have not discussed in previous modules

In Activity 7.1, you will develop a preliminary vision document for the Ferguson and Bardell, Inc case study

Slide Objective

To provide an overview of

the section topics and

activity

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Envisioning Phase

" Creates a high-level view of the project’s goals and constraints

" Serves as an early form of planning

" Helps the team pull different perspectives into a common understanding

" Provides the basis for future planning

" Captures what the customer and key stakeholders deem essential for success

The purpose of envisioning, which is the first of four phases in the MSF Process Model, is to obtain an early understanding of the project’s goals and constraints The project team uses envisioning to answer feasibility questions, gain approval from key stakeholders, and acquire a common set of expectations from everyone involved Envisioning is fundamental to the success of a project because it sets the base upon which team members will build a shared vision Envisioning culminates in the Vision Approved Milestone The outcome of envisioning sets the stage for the more detailed planning effort that will come later

Approval of the project vision signals that members of the project team, the customer, and key project stakeholders agree at a high level on why the project

is being done, what should be done, the risks of doing it, and who should do it The deliverables for the Vision Approved Milestone are the vision document, the risk assessment document, and the project structure document In this course, you develop most of the information needed for the vision document

Slide Objective

To summarize the

Envisioning Phase and how

it relates to the course

Lead-in

The purpose of the

Envisioning Phase is to

obtain an early

understanding of the

project’s goals and

constraints

Delivery Tip

Emphasize to students that

they do not complete the

Envisioning Phase in this

course They develop most

of the information needed

for the vision document

However, they do not take

the final step of optimizing

the information that they

have gathered, which is

necessary to complete the

vision document

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Vision Document

Problem statement Vision statement Solution concept User profiles Business goals Design goals

Why you want to do it What you want the product to be What you will do

Who will use the product What you want to accomplish How you plan to accomplish it

The vision document explicitly states the output of the envisioning process and forms the basis of the first agreement among everyone involved in the project The vision document is the primary deliverable for the Vision Approved Milestone The project team uses it as the basis for deciding whether to go ahead with the project The vision document also provides a framework for planning throughout the rest of the project

The vision document should clearly explain why the team wants to do the project, what the product will be and do, what the product will not be and do, how the team will successfully complete the project, and what risks the team will incur by taking on the project

The items presented in this section represent those items that should be in the document at a minimum Additional items may be necessary, such as an issues section that lists risks that the team cannot mitigate without outside

intervention The nature of the business and project will ultimately determine what the project team will include in the vision document

In this module, you will focus on developing a preliminary vision document to communicate project information to stakeholders You can communicate a shared vision through other ways, such as presentations to stakeholder groups, Web sites, or company newsletters

You have already developed the problem statement, or business challenge, and the vision statement earlier in this course The remainder of this section covers the new items that you need to develop The information that you have gathered and analyzed throughout the course will help you to develop the additional items

Slide Objective

To summarize the purpose

and parts of a vision

document

Lead-in

The vision document

explicitly states the output of

the envisioning process

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Solution Concept

" Outlines an approach for solving the business problem

" Expresses the product solution in nontechnical terms

" Guides product research, analysis, and design

" Describes features at a high level

" Helps set an early scope for the project

The solution concept describes the functionality provided by the new product Because the solution concept serves as a business case, its audience tends to be more business oriented and less technical The project team should write the proposed solution in terms that the target audience can understand

The solution concept is a first attempt at design, so that all design that occurs is

a version or an evolution of this first attempt However, the project team should avoid becoming locked into a specific technology at this stage

You will not be able to specify features at this stage because you have not completed the final step of optimizing the requirements and wants You can state an initial solution concept based on the analysis that you completed in Modules 5 and 6

The solution concept and design goals work in conjunction to provide an initial scope to the vision statement

Slide Objective

To explain the purpose of

the solution concept

Lead-in

The solution concept

describes the functionality

provided by the new

product

Delivery Tip

Tell students that they

complete the process of

optimizing requirements in

Course 1608: Designing

Business Solutions

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User Profiles

" Identify and classify the potential users of the product

" Drive understanding of the intended users

" Describe user goals and constraints

" Identify early project risks

" Help facilitate design decisions

" Help define user performance support requirements

User profiles are the team’s first attempt to understand the breadth of the product’s audience

When creating the user profiles, look at all of the potential users, direct and indirect, such as the person actually using the product or the manager who might be receiving hard-copy printouts of a report

User profiles try to capture what the users expect and what they need, as well as their goals

Document the issues that constrain the users, such as hardware, software, or anything else that might impact their ability to use the product

Generally, user profiles provide a detailed description of the users’ level of ability in relation to the proposed product The user profiles lay the groundwork for understanding what the user needs for training and support

Slide Objective

To explain the purpose of

user profiles

Lead-in

User profiles are the team’s

first attempt to understand

the nature of the product’s

audience

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Business Goals

" Describe the expected business benefit of creating the product

" Create a set of postproject metrics for the product

" Help in making trade-off decisions

" Clarify the relative priorities of the goals

" Can describe specific “nongoals” for the product

Business goals form the basis for determining the product’s success criteria versus the project’s success criteria Ultimately, the business goals represent what the customer believes the product will do for the customer Business goals offer insight into what the customer believes will make the product a success Throughout the life of the project, the team makes trade-offs among resources, schedules, and features Understanding the customer’s business needs is necessary to help the team determine what trade-offs to make

List the business goals in a prioritized way so that, if some goals cannot be achieved, the team has a clear understanding about which ones the customer believes are most important

Slide Objective

To describe the purpose of

business goals

Lead-in

Business goals form the

basis for determining the

product’s success criteria

versus the project’s success

criteria

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Design Goals

" Restate product requirements and constraints as goals for design

" Provide the basis for the design activity

" Set product expectations

" Help set an early scope for the project

" Clarify product priorities

" Can describe specific nongoals for the product

Design goals are similar to business goals in many ways The differences between the two are evident in their focus: design goals focus more on the attributes of the product, while the business goals focus on what the product will do for the business

Design goals should be prioritized so that if the project cannot achieve certain goals, the project team knows which goals should receive the primary focus Design goals and the solution concept provide an initial scope that will become the basis for future design work

Establishing design goals and the solution concept is an iterative process Sometimes, design goals are clearer and will help feed the solution concept Other times, the solution concept will be clearer and will help feed the design goals

Design goals not only address what the project team wants to accomplish with

the product, but also what the project team does not want to accomplish

An example of a design goal is the predetermined level of quality necessary for the product to be ready for users

Slide Objective

To explain the purpose of

design goals

Lead-in

Design goals focus on the

attributes of the product

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Activity 7.1: Developing a Preliminary Vision Document

In this course, you do not complete all of the work in the Envisioning Phase However, by developing a preliminary vision document, you can organize the information that you have gathered and analyzed to summarize your progress to this point

In this activity, you will create a preliminary vision document by using information that you have developed from previous activities, as well as developing new information from the Ferguson and Bardell, Inc case study After completing this activity, you will be able to:

Slide Objective

To explain the activity

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" Guidelines

" Review Questions

" Looking Forward

This section presents an opportunity to review the material in this module First, you will look at guidelines that you can use to adapt the information and skills in this module for use in the workplace

Next, you will answer questions about the material in this section As you answer the questions, note which topics you may need to review

Finally, you will learn how the concepts and activities in this course relate to the entire process of developing business solutions

Slide Objective

To introduce the topics in

the section

Trang 13

Guidelines

" Communicate the shared vision to involved parties

" Write the vision document to sell it to key stakeholders

" Follow SMART principles when refining the vision document

Communication throughout the development project will improve the project team’s chances of success Creating a project vision will provide the team and stakeholders with a guideline for making future decisions for the project Creating a vision document helps the team build consensus within the project team and with the project stakeholders The process that the team conducts to create the vision document requires the team to interact with both the business and technical stakeholders This interaction should provide the stakeholders with an opportunity to shape the final business solution, and to provide the project team with the information they need to develop a solution that addresses the business challenge

The vision document and the process required to create the document also provide the project team with a base of information from which to create the solution’s design The information identified by the project team about the user community, application environment, and the business challenge provide the project team with the initial information to create the application’s design, particularly the conceptual design

Slide Objective

To present general

guidelines related to the

information in this module

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Review Questions

" Identify the contents and purpose of a vision document

" Develop a preliminary vision document

" Summarize the major concepts of the course

1 What is the Envisioning Phase of the MSF Process Model?

The purpose of envisioning, which is the first of four phases in the MSF process model, is to obtain an early understanding of the project goals and constraints The project team uses envisioning to answer feasibility questions, gain approval from key stakeholders, and acquire a common set of expectations from everyone involved Envisioning is fundamental

to the success of a project because it sets the base upon which team members will build a shared vision

2 What is the purpose of a vision document?

The vision document explicitly states the output of the envisioning process and forms the basis of the first agreement among everyone involved in the project It is the primary deliverable for the Vision Approved Milestone The project team uses it as the basis for deciding whether to go ahead with the project The vision document also provides a framework for planning throughout the rest of the project

Slide Objective

To reinforce module

objectives by reviewing key

points

Lead-in

The review questions cover

some of the key concepts

taught in the module

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