At the end of this module, students will use Exchange System Manager to create and manage administration groups, create various policies, and create and manage address lists.. This Manag
Trang 1Exchange 2000
Trang 2to represent any real individual, company, product, or event, unless otherwise noted Complying with all applicable copyright laws is the responsibility of the user No part of this document may
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Trang 3At the end of this module, students will use Exchange System Manager to create and manage administration groups, create various policies, and create
and manage address lists
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This section provides you with the required materials and preparation tasks that are needed to teach this module
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To teach this module, you need the following materials:
• Microsoft PowerPoint® file 1569A_07.ppt
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To prepare for this module, you should:
„#Read all of the materials for this module
„#Complete the lab
„#Practice your Exchange System Manager demonstration
Trang 4This section provides lab tips for labs in this module
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A student’s administrative group (your_servername AG) may disappear from
the Exchange System Manager console It is actually still there, but the permissions on the administrative group may have been lost or set such that no users have access to it, and therefore they cannot see it This can be corrected
by using the Windows 2000 Resource Kit utilityADSIEdit to re-apply the default permissions to the administrative group
The following text gives the path in the configuration partition of Active Directory that contains the administrative groups for the Exchange organization:
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Follow these steps to correct the permissions problem:
1 Select the Administrative Groups container in the console tree
A list of administrative groups appears in the details pane on the right The administrative groups that have a permissions problem will have a notepad icon, and no sub-containers
2 Select the administrative group that has permissions problems, and then
click Properties
3 Click OK if you receive any error messages
4 Click the Security tab, and add Domain Admins, Enterprise Admins, and
Exchange Admins with Full Control
5 Click OK
6 Select the Administrative Groups container on the right, and refresh the screen until the administrative group shows the correct folder icon and you can see sub-containers
7 Repeat for any affected administrative groups
Trang 5Use the following strategy to present this module:
„#Using Exchange System Manager Explain how Exchange System Manager starts Demonstrate the top-level objects and the server object properties
„#Creating and Using Address Lists Explain how to create and manage address lists
„#Managing Administrative Groups Explain the purpose of administrative groups and demonstrate how to create and manage administrative groups
„#Creating Recipient Policies Explain the purpose of recipient policies and demonstrate how to configure
a recipient policy
„#Using Policies Explain what policies are Demonstrate how to create each of the policies that can be created Show the various settings that can be made
Trang 7Exchange System Manager is the management tool for Microsoft®
Exchange 2000 This Manager, in Microsoft Management Console (MMC), allows you to administer computers running Exchange 2000 Server and the Exchange organization Specific objects are discussed throughout the course, but this module focuses on using the tool and covers certain objects that are not discussed elsewhere
At the end of this module, the student will be able to:
„#Use Exchange System Manager to create and manage a variety of system objects
„#Plan and create administrative groups for a given situation
„#Create and manage address lists
„#Define, create, and manage policies
„#Configure server-side multimedia messaging properties
Trang 8The following are the primary development goals for Exchange System Manager:
„#Provide a framework for containing all other Exchange snap-ins, so that an entire Exchange enterprise can be managed from a single console
„#Provide a consistent administrative experience for administrators who deal with all facets of Exchange, including user management, public folders, servers, routing, and policies
„#Enable customers to rename and move as many of the objects in the console tree as possible
Trang 9to a domain controller on the same subnet, as determined by your DNS entries
If no domain controller exists on the same subnet as the computer running Exchange System Manager, a domain controller will be chosen from within the same Windows 2000 site Exchange System Manager then queries Active Directory™ directory service to populate the console with data applicable to
Exchange 2000
When you start Exchange System Manager by using the shortcut in the Start
menu, the closest domain controller will be accessed If you want to direct the console to a specific domain controller, then you must add the snap-in to an MMC console by using the Add/Remove command in MMC Prior to adding the snap-in to the console you will be prompted at that time for the specific domain controller to administer This domain controller information will be maintained in the saved console file
You may want to override the default domain controller in the following scenarios:
„#You need to bypass Active Directory replication latency
„#You want to connect to a specific domain in the Windows 2000 forest
„#You want to use the same administrator computer to connect to multiple domain controllers in different Windows 2000 forests to manage different companies or divisions
Trang 10Northwind Traders Properties
Display routing groups
The Organization object is the top-level container for all other Exchange 2000 system objects The Organization object has the following options
Tab Option Function General Display routing
groups
Displays the organization’s routing group information This option is disabled by default and can only be enabled in Exchange 2000 Beta 3 if you are operating in native mode
Display administrative groups
Displays the organization’s administrative groups This option is disabled by default
Operation mode Displays whether the organization is
running in mixed mode or native mode
By default, servers will run in mixed mode
Change operation mode
Converts the organization to native mode only when you are certain you will
no longer be coexisting with Exchange Server 5.5 This action is not reversible
Details Creation Date Displays when the Organization object
is created in Active Directory
Last Modification Displays the date and time of the last
modification to the Organization object
Administrative note Provides additional information about
the Exchange organization
Trang 11(continued)
Tab Option Function Security Name Displays the users and groups that
currently have permissions on the
Organization object Click Add or
Remove to modify this listing
Permissions Displays the access permissions for the
object selected in the Name window Select Allow or Deny to modify the
access rights of the selected object
Advanced Views or configures specific
permissions, auditing, and object owner properties
Allow inheritable permissions from parent to propagate
to this object
If selected, this option prevents the Organization object from inheriting permissions from its parent
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Exchange 2000 system settings are located in several containers under the Organization object The contents of these containers may shift depending on which display options you select in the organization unit properties For example, if you elect to display administrative groups, then Servers, Policies, and Connectors will appear under the specific administrative group object
Container Child Containers
delivery, and instant messaging properties
Administrative Groups (not visible by default)
All administrative groups that you have defined for the organization Each administrative group container displays containers representing the associated servers, policies, connectors and folders
Mail, Lotus Notes, Groupwise and Dirsync connector objects
If you are viewing routing groups, you will also see connectors within the corresponding routing group
monitor servers and connectors from this container
Trang 13LONDON Properties
General Security
Log file maintenance
Multimedia Mail Locales LONDON
Configuration Responses Diagnostics Logging Details Policies
Specify the domain controller used by services on this server.
Apply
Depending on the view settings for Exchange System Manager, servers will appear in the Servers top-level container, or within an administrative group Options of each individual server object are as follows
Tab Option Function General Enable subject
logging and display
Allows the subject data from a message to be logged to a file and subsequently displayed from the message tracking center and queue viewer
Enable message tracking
Allows a message to be logged to the tracking log and subsequently displayed from the message tracking center
Remove log files If selected, Exchange 2000 will automatically
remove tracking log files after the given number of days This is enabled by default and set to seven days
This is a end server
front-Configures this server as a front-end server for Internet protocol access
Locales Add or remove locales from your server
Diagnostics Logging
Configures additional logging in order to troubleshoot specific problems Logging can be enabled for the following services: Address List, Information Store, Message Transfer Agent, System Attendant, and Site Replication Service
Policies Displays which policies are applied to this server
object Policies can only be added or removed from the server object by accessing the applicable policy object
Responses Configures alerts to notify support personnel when
a given server or group of servers is down
Trang 14Exchange System Manager is an MMC console that provides a two-pane view, displaying the administration containers on the left (console tree) and leaf objects on the right (details pane)
Objects can be moved in Exchange System Manager by dragging and dropping For example, you can drag a policy from one administrative group to another
In Exchange 2000 Beta 3, moving servers between administrative groups can have unpredictable results
Trang 152EMHFWLYH#
After completing this lab, you will be able to:
• Locate Microsoft Exchange Server 5.x and Microsoft Exchange 2000
equivalent configuration dialog boxes
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Before working on this lab you should be familiar with:
• Microsoft Windows 2000
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To complete this lab, you need the following:
• A computer running Exchange 2000
Trang 16/RFDWLQJ#&RPPRQ#&RQILJXUDWLRQ#2EMHFWV#LQ#WKH#([FKDQJH#
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you would configure
message size restrictions
for users within the
organization
a Expand Northwind Traders (Exchange) in your custom console
b Expand Global Settings
c Right-click Message Delivery, and then click Properties
d Click the Defaults tab
e Review the delivery restrictions that can be set, and then click Cancel
2 Locate the object on which
you would configure the
following settings:
- Message Tracking
- Diagnostics Logging
- Installed Locales
a If necessary, expand Northwind Traders (Exchange), Administrative
Groups, First Administrative Group, and Servers
b Right-click your_servername, and then click Properties
c Review the settings on the General, Locales, and Diagnostics Logging
tabs
d Click Cancel
you would configure the
message encoding format
for Post Office Protocol
version 3 (POP3)
messages
a If necessary, expand Northwind Traders (Exchange), Administrative
Groups, First Administrative Group, and Servers
b Expand your_servername
c Expand Protocols
d Expand POP3
e Right-click Default POP3 Virtual Server, and then click Properties
f Click the Message Format tab
g Review the message encoding options that can be set, and then click Cancel
Note: Take some time to review the other settings on the Hypertext Transfer Protocol (HTTP), Internet
Message Access Protocol version 4 (IMAP4), Network News Transport Protocol (NNTP), and Simple Mail Transfer Protocol (SMTP) protocols
you would configure the
storage location for the
transaction logs and other
system files
a If necessary, expand Northwind Traders (Exchange), Administrative
Groups, First Administrative Group, and Servers
b Expand your_servername
c Expand Information Store
d Right-click First Storage Group, and then click Properties
e Review the file location options that you can set, and then click Cancel
Trang 17(continued)
you would configure client
Secure Multipurpose
Internet Mail Extension
(S/MIME) signature
support
a If necessary, expand Northwind Traders (Exchange), Administrative
Groups, First Administrative Group, and Servers
b Expand your_servername
c Expand Information Store
d Expand First Storage Group
e Right-click Mailbox Store (your_servername), and then click
Properties
f Review the settings, and then click Cancel
you would configure the
limit settings for message
size replication for Public
Folders
a If necessary, expand Northwind Traders (Exchange), Administrative
Groups, First Administrative Group, and Servers
b Expand your_servername
c Expand Information Store
d Expand First Storage Group
e Right-click Public Folder Store (your_servername), and then click
Properties
f Click Replication
g Review the settings, and then click Cancel
would use to track a
message that has been sent
within an Exchange
organization
a If necessary, expand Northwind Traders (Exchange)
b Expand Tools
c Right-click Message Tracking Center, and then click Track Message
d Review the interface for the Message Tracking Center, and close the
dialog box
the properties of other
objects in the Exchange
System Manager Think of
tasks that you would
perform in Exchange
Server 5.x and attempt to
locate the equivalent
location in Exchange
System Manager
Trang 18in Address Book views in Exchange Server 5.5
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The administrator identifies a specific computer running Exchange 2000 to be responsible for updating address lists to include the correct recipients The recipients that should be displayed in each address list are defined by rules on the appropriate address list object This is similar to the Exchange Server 5.5 property, which defined the offline address book server, except that the address list service in Exchange 2000 applies to all address lists
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Exchange 2000 includes several built-in address lists:
„#All Conferencing Resources
„#All Contacts
„#All Groups
„#All Users
„#Public Folders You can create custom address lists by using filter rules to control the recipients that a client displays You can create new address lists under any of the built-in address lists, or in the parent All Address Lists container You should use the built-in address lists wherever possible
Trang 19You can define properties to allow all mail-enabled objects to be displayed to all Exchange 2000 users You can also create additional GALs to support multiple domain hosting or to limit GAL contents or client access to the GAL
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You can create and configure address lists so that they are available to offline users
Trang 202EMHFWLYHV#
After completing this lab, you will be able to:
„#Create an address list in Outlook 2000
„#View the address list that you created
To complete this lab, you need the following:
• A computer running Exchange 2000
Trang 21&UHDWLQJ#DQ#$GGUHVV#/LVW#
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Address lists are an effective method to provide Lightweight Directory Access Protocol (LDAP)
query lists to Outlook users Based on the configuration of existing address lists, Outlook users can
view recipients’ lists that are segmented into smaller, more logical groups rather than view the
entire global address list To test this feature, you will create an address list that has only the contact entries that are defined in your city
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In this exercise, you will create an address list that details the contacts that are associated with your
city
b On the File menu, click Exit and Log Off
Note: Currently, Outlook does not dynamically update the address list views that are present on the server
Therefore, you log off the server to retrieve a fresh view when you log on
Manager to create an
address list that contains
only contacts whose City
attribute matches your
server’s name
a Switch to your_firstname's Console
b Expand Northwind Traders (Exchange)
c Expand Recipients
d Expand Address Lists
e Right-click All Address Lists, point to New, and then click Address List
f In the Address list name box, type All your_servername Contacts
g Click the Filter Rules button
h Click Show only these recipients, and then select the Contacts check
box
i Click the Advanced tab
j Click Field, point to Contact, and then click City
k In the Condition drop-down box, click Is (exactly)
l In the Value box, type your_servername and then click Add
m Click Find Now to verify that the LDAP query is operational
n Click OK to close the Find Exchange Recipients dialog box
o Click Finish to create the address list
Important: It may take a few minutes for the server to build the address list You may want to wait a few
minutes before proceeding
Trang 22(continued)
verify the creation of the
address list
a On the desktop, double-click Microsoft Outlook
b On the Tools menu, click Address Book
c In the Show Names from the drop-down box, click All
your_servername Contacts
Note: Verify that the contacts match the city name specified by your address book list If needed, use Active
Directory Users and Computers to review the contacts in your_servernameOU
3 (continued) d Close the address book
e Exit and log off from Outlook
Trang 23‹# 0DQDJLQJ#$GPLQLVWUDWLYH#*URXSV#
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An administrative group is a collection of Exchange 2000 Active Directory
objects that are grouped together for the purposes of permissions management The collection of administrative groups defines the administrative topology of
an Exchange organization An administrative group can contain zero or more policies, routing groups, public folder trees, monitors, servers, conferencing services, and chat networks
Administrative groups are implemented in Exchange 2000 with the following goals:
„#Provide a simple way to organize administrative objects into groupings for navigation and granting permissions
„#Provide a mapping container for legacy Exchange sites in Exchange 2000
„#Provide a way to easily move objects between administrative groups
„#Limit exposure of administrative groups in the user interface for small and medium companies that do not need administrative group functionality
Trang 24Small to medium companies typically never need to use more than the First Administrative Group
You can change the name of First Administrative Group, after it is visible in the user interface
Trang 25The following examples illustrate the administrative group concept and the flexibility it affords
„#In a distributed environment, control over management of the Exchange 2000 system is distributed to company regions or divisions Typically, a central Information Technology (IT) group manages standards and guidelines, but not actual administration In this scenario, we would see
at least one administrative group per region or division
This is by far the most common scenario in medium and large sized companies with multiple divisions or geographically dispersed offices
„#In a centralized environment, a single central IT group maintains complete control of administration This scenario is typical in small and medium-sized companies, but could be employed by large customers with high bandwidth connectivity to their regional offices In this scenario, very few administrative groups are required
Trang 26„#Sometimes a group of administrators are responsible for the policies that enforce standard configuration across the organization Meanwhile, region
or division administrators are responsible for day-to-day management and monitoring of servers In this case, the administrators that are responsible for policies can use a separate administrative group that contains the organization’s Policies container Policies created in this container can then
be applied to objects in other administrative groups by the region or division administrators
In Exchange Server 5.5, properties set per site cannot be applied to objects in other sites However, in Exchange 2000, objects defined within an administrative group can be applied throughout an Exchange 2000 organization For example, you can create a mailbox store policy to control mailbox sizes in one administrative group, and have that apply to all servers in the company regardless of which administrative group the servers are in
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Trang 27To view the default First Administrative Group, access the properties of the
Organization object and click Display administrative groups You must
display administrative groups before you can create additional groups After you add additional administrative groups, you cannot hide them from view When a subsequent computer running Exchange 2000 is installed, you can choose to add it to any existing administrative group However, you cannot create a new administrative group during installation of an Exchange server
In Exchange 2000 Beta 3, the Exchange System Manager interface allows you to move servers between administrative groups, but the results are unpredictable Therefore, add any new administrative groups before you install additional servers
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To establish permissions, you add the appropriate Windows 2000 Users and/or Groups to the Security settings on the Administrative Groups, and Active Directory will propagate these settings to all of the configuration objects defined within that administrative group Although permissions are typically granted to the administrative group or Organization object, you can define granular security settings on each object in the Active Directory
In small to medium companies, set permissions on the organization level rather than by using an administrative group
Trang 28When you install a new computer running Exchange 2000, it is added to an administrative group as follows:
„#For the first server in the company, Setup will automatically create the
“First Administrative Group” container that all sub-containers (Monitors, Policies, Servers, etc.) will be added to
„#If a single administrative group exists, then the server will automatically be added to that administrative group
„#If multiple administrative groups exist, Setup will prompt the user to select the administrative group in which it should create this server
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You may also need to remove a computer running Exchange 2000 When uninstalling the last server in an Exchange organization, the organization and all
of the administrative groups are removed from the Active Directory
Additionally, all of the objects in the non-Configuration part of the tree are removed
When uninstalling the last server in an administrative group, the administrative
group will not be deleted Administrative groups can only be deleted from
Exchange System Manager, because there may be configuration information (for example, Monitors, Policies, and so forth) that affects servers in other administrative groups
Trang 292EMHFWLYHV#
After completing this lab, you will be able to:
„#Verify that your Exchange 2000 organization has been switched to native mode
„#Create an administrative group
„#Move a server into an administrative group
„#Modify permissions on an administrative group to prevent unauthorized users from making changes
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Before working on this lab you should be familiar with:
„#The Exchange System Management console
„#Setting security on objects in Windows 2000
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To complete this lab, you need the following:
„#An Exchange 2000 organization that is running in native mode
„#Two servers running Exchange 2000 that can be moved to separate administrative groups